Customer Reviews for U-Haul Moving & Storage of North Downtown

2,338 comentarios

1006 N 18th St   Omaha, NE 68102
(one block north of Cuming on 18th)

(402) 506-9729

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(402) 506-9729

1006 N 18th St
Omaha, NE 68102
(one block north of Cuming on 18th)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Cambio de propano
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Terri K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel S. 
Clasificación:
3.0

Issues with online app trying to check out. Had to go in person and they were having issues with checking out via app.

Karen B. 
Clasificación:
5.0

Such a great team working on Sunday evening. Made it so easy.

Joey M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Pete V. 
Clasificación:
5.0

Everyone was very helpful and professional. Thank you for making our rental pleasant.

FLORENCE AND T C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaxon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Karl R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessica C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

shelia i.  |  First Impressions 
Clasificación:
4.0

The truck had a lot of play in steering wheel and pulled to the left. Gas level was not where they said it was half full but wasn't. However I didn't think to take a picture. We agreed to disagree. Got truck at 7:30 am and guy was cool. Return at 1:30 pm other guy wasn't so just paid bill and bounced.

Jared B. 
Clasificación:
3.0

Van had manure in the back that I had to sweep out along with some greasy looking spots on the mat. Due to the smell and dirt I could not move upholstered furniture to west side of the state so I have to rescheduled the trip. I did use it for one day to take boxes and totes to my storage unit. 1 day use though I had booked it for four. The previous renters had a tire issue so the standard size spare kept the tire error light flashing and the state patrol tow sticker was still on the rear window. My neighbor noticed that and thought that would be another reason not to travel across the state with it. The staff was friendly and apologetic. I would still go back but do a better check of the vehicle before leaving the lot.

Beverly N. 
Clasificación:
4.0

My return date was switched without verbal notification along with mileage. I did receive written copy at time of pick up. Called and representive rechecked initial records and changed the return date & mileage.

Ruth F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lance S. 
Clasificación:
5.0

Trailer towed good,was in line with the towing vehicle

David L. 
Clasificación:
1.0

I was told that there would be a little bit of an extra charge for part of an extra day. That's fine because I expected that. But when I went to drop off the item I was charged once again for that extra part of a day. This seems like a scam. You people should be ashamed of yourselves.

Casey P. 
Clasificación:
5.0

Keep up the good work.

Paul M. 
Clasificación:
5.0

Great staff, thank you for the help and deal!

Kassondra R.  |  First Impressions 
Clasificación:
5.0

It was quick and they knew what they were doing.

Virginia F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glendale R. 
Clasificación:
1.0

Absolutely HORRIBLE customer service at the front desk and were not willing to accommodate. Left us hanging with no place to go and a packed full 26 foot Uhaul. The store personnel faked a call to “check with another Uhaul facility” right in front of us. NEVER GO TO THIS LOCATION.

Truman L. 
Clasificación:
2.0

I did not have the best customer service experience on the back end(return), again. Please always take pictures of the gas and mileage before you drive off of their lot and upon your return or you will be billed for unjustifiable charges.

GLENISHA N. 
Clasificación:
5.0

The drop off of the truck took under a minute! Super convenient.

Greg K. 
Clasificación:
4.0

Quick, easy. Would rent from this location again.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassidy A. 
Clasificación:
5.0

Everything went perfect excellent customer service from pickup to dropped off...

Bruce V. 
Clasificación:
1.0

Have the vehicle available

Angel L. 
Clasificación:
5.0

Employees were extremely helpful and were very accommodating

kimberly Y. 
Clasificación:
5.0

No improvements needed. Robert, the general manager is great. He was extremely helpful throughout the entire process.

tim H. 
Clasificación:
1.0

I got charged 67 dollars for a quarter tank of gas. I am livid. This is the second time in 2 months that I've used U-Haul and omg I will not make that mistake again.

Landrie C. 
Clasificación:
3.0

Counter clerk didn't seem to know how to check me in. Needed help and took too long. Truck in obvious need of muffler replacement. Checking said 1/4 tank of gas. Guage was empty side of the 1/4 mark. Went immediately to gas station for some gas even though we were using the truck for less than 25 miles.

leroy S. 
Clasificación:
2.0

I had to wait in line almost 25 minutes for one person ahead of me to be helped. Being helped with my online reservation by staff was fine. I drove my truck to where I needed to load it up just to find there was a small lock on the latch to the cargo space that I was not given a key for. So I was forced to drive back to the UHaul location and get another key from the staff. These extra miles were not taken out of my final costs. Then upon returning my rental truck after business hours, could not find the key drop off that should've been on the outside of the building. Drove around the building twice looking for it. Had to take the keys with me overnight and return again the next morning to ensure they were returned safely. Slow service. Poor guidance. Will not be returning to this location.

Jordan P. 
Clasificación:
4.0

When I rented online, I asked for and paid extra for a ramp- the size trailer I rented does not come with a ramp.so that should be noted online somewhere, and the difference should be reimbursed!

Brenda R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony S. 
Clasificación:
5.0

El cliente no dejó un comentario.

elizabeth l.  |  Overall Experience 
Clasificación:
3.0

Routing a customer crosstown with little notice isn't remotely customer service. 20 minute drive to pick up a truck and 20 minutes back, when I had a large uHaul distributor 5 minutes away.

Roderick T. 
Clasificación:
5.0

No loved it

Angel G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lane U. 
Clasificación:
1.0

I rented a truck and car trailer. I got to my storage and noticed that the back of the truck was padlocked. I called uhaul they wanted me to break lock, I told them I didn't have anything to break lock with. Then they called me back and wanted me to drive 10 miles away from my storage to get the lock removed. My answer was no because of the gas I would use. So I had to leave my items in storage and rent another truck to remove my items. I did not and will not use uhaul again.

Jerrina V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devin M. 
Clasificación:
5.0

Cannot think of a thing I would change. I rent trucks or trailers at least once a month and almost always at this location even thought it's a little further away. Love the team...they are always friendly and willing to go above and beyond to make sure I have what I need.

Diana W. 
Clasificación:
5.0

They did an great job helping me get the right unit needed. Excellent customer service that left me feeling good about uhaul.

Thomas N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
3.0

When the check engine light is on make sure everything is working properly

Karrie S. 
Clasificación:
5.0

We had a great experience, no complaints.

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Conor R. 
Clasificación:
1.0

This location rented the truck I reserved. Required me to return with 3/4 fuel tank but gave it to me with 1/2 tank. The front end is so messed up half my drive to colorado the steering wheel was half way turned. I returned the truck with over 3/4 fuel and was STILL charged for fuel. Uhaul is such a joke. I've had nothing but problems with my trailer and truck rental for my move.

Stephen H. 
Clasificación:
5.0

loved that they had three lines of customer service to get people in and out very quickly

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN G. 
Clasificación:
1.0

Improve the return process by making the key drop visible to all customers.

Dana G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kien N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Seth P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barry S. 
Clasificación:
1.0

My reservation was not ready OR available. Had to use a much smaller vehicle.

MICHAEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier C. 
Clasificación:
5.0

*slaps roof of Uhaul* “This bad boy holds so much spaghetti” 10/10 would rent again

Daniel G. 
Clasificación:
5.0

They were very nice and provided excellent service! Would definitely recommend to anyone that needs to rent in the future.

Kenneth F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale M. 
Clasificación:
5.0

The process was super easy and every employee we interacted with was helpful and kind. We filled out most of our info online so we were in and out in a few minutes, and then they came out to get the truck when we dropped it off! 10/10

Jacqueline H. 
Clasificación:
4.0

Make key drop box easy to find.

Kristina H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mason R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

The young guys here were pretty cool. Got me hooked up with the trailer pretty quick and I was on my way shortly. Would rent again.

Jose L. 
Clasificación:
1.0

My vehicle was stolen and your charging me so fuck you!

Walter R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angelalee B. 
Clasificación:
1.0

I returned with more gas than you gave it to me with. Yet you still charged me a SINGLE GALLON. It's a 25 gallon tank. One calling doesn't move the needle whatsoever. How the hell can you deem it needs one gallon when it's already more than you gave it to me with. Just stealing $5 cuz you can is ridiculous. I'll never rent with uhaul again after this joke.

Zach S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cale B. 
Clasificación:
5.0

El cliente no dejó un comentario.

steven S. 
Clasificación:
5.0

The service and the employee were amazing there is nothing you can change just stay the same a great place to do business....At least with me. ¡Gracias!

ELIZABETH J. 
Clasificación:
5.0

Edward was very thorough and helpful with our check-in process. Thank him!!!!

Tim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angelle L. 
Clasificación:
5.0

Thank you. Everything was easy and a good experience.

RHONDA J. 
Clasificación:
5.0

Very helpful and accommodating!

Curtis J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clayton J. 
Clasificación:
5.0

The uhaul personnel did a great job. Thank you

CHARLES M. 
Clasificación:
5.0

Great customer service. Very knowledge and courteous. Loved every bit of my transaction. Will rent from this location again and suggest to anyone that this is the premier uhaul of OMAHA.

Joe F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeff C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole M. 
Clasificación:
4.0

My reservation was made at the Harney location. When they finally opened I was told that the reservation was moved to the Cumming location. I was NOT notified of this. This was irritating and a waste of my time.

WILLIAM B. 
Clasificación:
1.0

Drove around for over 30 min looking for the key drop off box when returning the truck, another couple was there doing the same as well. Unable to locate and customer service was unable to help when called

Loretta K. 
Clasificación:
5.0

Personnel were amazing, however directions for drop off and street signs didn't align…I had to circle the block twice😬

Marlena M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer R. 
Clasificación:
5.0

Very friendly and professional

Kimberly B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emerald K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly R. 
Clasificación:
5.0

Very accommodating facility

Linda M. 
Clasificación:
5.0

The location's representative made up for a less than stellar online truck pickup experience. Cannot say enough good things about the communication from this location and cannot say enough negative things about the online process you are rolling out for pickup/dropoff.

Neil D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter S. 
Clasificación:
5.0

El cliente no dejó un comentario.

randall T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Niki H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

My experience was excellent. What more can I say? Love in Christ Jesus ♡

Patricia P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yari B. 
Clasificación:
5.0

El cliente no dejó un comentario.

steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

harriett G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter S. 
Clasificación:
3.0

Cab of truck had previously been heavily smoked in and was not cleaned. Paid for blankets but did not receive them.

Matthew H. 
Clasificación:
5.0

I left my wallet in the dashboard of the truck I rented. I will be back in the morning for it first thing when the location opens

Schmeeka S. 
Clasificación:
5.0

Phone supports is terrible. I was told I would get a phone call within 15 minutes. And it was hours later. Also your app would not let me check out online. It would never accept the photos I took.

LarryHartfield H. 
Clasificación:
1.0

Customer service. Equipment cleanliness and maintenance.

Cherylynn G. 
Clasificación:
5.0

El cliente no dejó un comentario.

NOLAN B.  |  Overall Experience 
Clasificación:
5.0

Front desk girl was very sweet!

Patty D.  |  First Impressions 
Clasificación:
4.0

The locations was great. The facility was great. The staff were friendly and helpful. We needed at access at off hours so their limited hours were inconvenient.

Sarah G.  |  Overall Experience 
Clasificación:
5.0

So happy with Robert & all the staff. They do a great job & are always helpful, friendly & watchful. I highly recommend UHaul storage & all their services!

CARLA M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorie H.  |  First Impressions 
Clasificación:
5.0

Thank you for making moving things from one town to another very smooth… with a storage site too! Very convenient!

LINDA M.  |  First Impressions 
Clasificación:
5.0

Millard is the best....

Millard B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ATAYIA M.  |  First Impressions 
Clasificación:
5.0

I love good customer service!! The entire staff that I met was so friendly and helpful. I have always rented from UHaul whenever I moved to a new location. I would definitely refer UHaul to my friends and family. Thank you for your Excellent Customer service!!!

Lisa H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Curtis C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah W.  |  Overall Experience 
Clasificación:
5.0

Kind and helpful staff.

Ryan M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

TRACY K.  |  Overall Experience 
Clasificación:
5.0

Thank the staff for a job well done

mark l.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Zachary B.  |  Overall Experience 
Clasificación:
1.0

My receipt says $200, my bank statements states they took over $500. I was told it's bc I rented via phone and it's nothing staff can do and manager was out for days working from home. My bank sent an itemized statement via email to said manager and I called, nothing. It's been over a month. I removed my property and closed my rental storage unit days prior to next payment and will be contacting my lawyer with my receipts.

JOYCE B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele M.  |  First Impressions 
Clasificación:
3.0

One employee drove a truck to the drop off so fast, he could have killed someone. I was just feet away from where he raced through.

LYDIA A J.  |  Overall Experience 
Clasificación:
5.0

Edward and Robert were GREAT!

CHRISTOPHER H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jillian A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nakia J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sehra E.  |  Overall Experience 
Clasificación:
5.0

The staff was very polite and professional

Sheena J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mubarak M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DyNesha J.  |  Overall Experience 
Clasificación:
3.0

Access closes too early but given the area of location, I understand why.

Rosalie M.  |  Overall Experience 
Clasificación:
4.0

Although I had a slight set back with two of the younger staff, after bringing this to the supervisors attention things changed. The supervisor has been very accommodating. I would work and recommend this facility to anyone in need of services.

Thomas H.  |  Overall Experience 
Clasificación:
5.0

Awesome service and friendly staff!

Nakia J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa R.  |  First Impressions 
Clasificación:
5.0

Everything was explained and everyone was helpful

CONSTANCE S L.  |  Overall Experience 
Clasificación:
5.0

Location was very convenient for me when I needed it. Price was fair and the unit was easily accessible.

Alfredo J.  |  Overall Experience 
Clasificación:
5.0

Like I said before your people were extremely helpful.

Steven A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashliegh M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Felisa M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Rebekah V.  |  Overall Experience 
Clasificación:
1.0

Dirty cabin with cockroaches. Manager didn't have any more trucks and sprayed the cabin with bug spray. Had to drive it for hours smelling the bug spray fumes!

ABRAHAM R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jahnelle R.  |  Overall Experience 
Clasificación:
5.0

The GM did a great job of taking care of me since Council Bluffs didn't have my reservation. Awesome people and place thank you!!!!

Steven A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

kaleialoha c.  |  Overall Experience 
Clasificación:
4.0

I would have given a 5-star if the we is up to par. I could not pay online. Otherwise it' was a great experience and would use it again.

Joseph B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robb E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kari M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

jennifer t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Emmanuel R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

michele m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tom m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine J.  |  First Impressions 
Clasificación:
3.0

The staff was great. Love them. Having a lot of issues with storage. It stats access till 10 but came at 7 and 8 pm two different nights unable to get in. Came at 9 am today unable to get in the second door getting error, not in service.

Torye R.  |  First Impressions 
Clasificación:
5.0

Loved the calmness of employees. Some U haul I have visited have very rude employees.

elvis n.  |  Overall Experience 
Clasificación:
5.0

The manager and staff were helpful and friendly. I liked that they had dollies and carts so a person could get their items easily into the unit.

Veneta B.  |  Overall Experience 
Clasificación:
3.0

The hours were very inconvenient

Marcela M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

eric l.  |  Overall Experience 
Clasificación:
5.0

The manager and staff were awesome. Best customer service experience I've had in a long time.

Veneta B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gretchen C.  |  First Impressions 
Clasificación:
5.0

Great place and helpful staff.

Timothy A.  |  Overall Experience 
Clasificación:
5.0

The General Manager is thee best very knowledgeable of the company and GREAT customer service.

VICKI W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

J Patrick W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

earnest r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle B.  |  Overall Experience 
Clasificación:
5.0

Staff had the best customer service!!

LESIA L.  |  Overall Experience 
Clasificación:
2.0

There is a lack of safety and protection for customers from people that are loitering outside the facility. While moving in during the middle of the day we were confronted by an individual who made us feel fearful and unsafe. This facility needs to do more to protect customers from harassment while they are on the property accessing their storage units. We will reconsider using this location in the future.

Jacey G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jahnelle R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Constance G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

kaleialoha c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Don S.  |  Overall Experience 
Clasificación:
4.0

Access hours are a little wonky. But the manager was able to help me get into the building because I was on a time crunch. Very helpful!

Spencer C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCO C.  |  First Impressions 
Clasificación:
4.0

When I checked in, I was told there were no more units of the size I wanted. Obviously this is a pretty upsetting flaw in the online system you use, but the guy working at the des (sorry, I don't have his name), was super helpful and helped to make sure I could still get a room as I was leaving town immediately and make sure it was still affordable for me.

Rebekah V.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

stephany n.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Emmanuel R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

michele m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabrina G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip S.  |  First Impressions 
Clasificación:
5.0

Great job!

Timothy A.  |  First Impressions 
Clasificación:
5.0

Very helpful and friendly staff.

Carissa B.  |  First Impressions 
Clasificación:
5.0

The guys were very friendly and helpful!! Great customer service!

Linda D.  |  Overall Experience 
Clasificación:
5.0

Had it not been for Tristan, this facility would have received a lower mark. Some substitute employee, from a different facility, gave our RESERVED unit to someone else. It was the last one in the size we needed. Tristan jumped into action finding us two units that met our needs, at a discounted price, gave us a free month of rent, and a free lock for the extra unit. Tristan worked hard to solve this issue. The other regular staff are amazing and are very customer service oriented. I don't think that employee from "old style U-Haul" works at our location very often. I highly recommend the Downtown Omaha facility.

LYDIA A J.  |  First Impressions 
Clasificación:
3.0

We were told that we would be able to get 24 hour access and after we moved things into the unit we were informed that 24 hour access doesn't exist.

IAN C.  |  Overall Experience 
Clasificación:
5.0

I wish access to storage was a few hours later.

Daresha M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rogan W.  |  First Impressions 
Clasificación:
5.0

Everyone assisting me with my storage unit was extremely helpful and well informed. 5/5 stars!

Jordon B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamilah K.  |  Online Move In 
Clasificación:
5.0

The first time was the worst time with your company. I was given a wrong quote for my truck and storage space. Robert Danner was the best in changing the whole bad situation into a better solution. Another employee of his was there worst attitude ever. No one told me about anything the door closing in 2min. He treated me like I was a dummy woman. Over all the GM was outstanding in fixing this issue

VICKI W.  |  First Impressions 
Clasificación:
5.0

Michael Walsh was the best!! When times got hard for me and I couldn't pay he was my shoulder to lean on and was very lenient when it came to any portal payments. Overall experience was the BEST!

Britney G.  |  Overall Experience 
Clasificación:
5.0

Micheal was so helpful! He really went out of his way to make our moving process as easy as possible. Thank you so much!

Kara S.  |  Overall Experience 
Clasificación:
5.0

Michael Walsh is the Best Hands Down!!!

Britney G.  |  First Impressions 
Clasificación:
5.0

Michael the general manager was always on the ball, and the facilities were clean and well maintained and lit!

Steven F V.  |  Overall Experience 
Clasificación:
5.0

The team in the office was fantastic. They helped us a number of times and were acting over and above the call of duty.

Greg P.  |  Overall Experience 
Clasificación:
5.0

Everyone who works here goes so above and beyond everything that they do. They are a wonderful team who genuinely take the time to understand what youre going through at the moment and help you work through it, because, lets be honest, moving can be such a stressful experience. I would recommend this location for storage to ANY of my friends and would happily use their services again.

Kelsey P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIELA B.  |  Overall Experience 
Clasificación:
5.0

I would recommend this storage

Trenda F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jennifer h.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Miranda P.  |  Overall Experience 
Clasificación:
5.0

Michael the manger is awesome he does his job and does it well he looked over the stuff that means so much to me I would recommend his u-haul facility to anyone I worked with him for over 2 years and never had any issues

Robert B.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph W.  |  Overall Experience 
Clasificación:
4.0

It was hot inside the facility

Dora A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sheila b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

center p.  |  First Impressions 
Clasificación:
5.0

Great customer service.My experience was pleasant and they were really courteous.

dorathy S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tom m.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Laticea S.  |  First Impressions 
Clasificación:
5.0

Every employee was more then eager to help and did everything in there power to make my experience perfect. Thank you to everyone at the Omaha U-Haul Moving & Storage of North Downtown area.

aaron z.  |  Overall Experience 
Clasificación:
5.0

Very polite , helpful and make you feel very secure with your house hold staged there.

Darrell N.  |  Overall Experience 
Clasificación:
1.0