Customer Reviews for U-Haul Moving & Storage of North Columbus at The Landings

1,603 comentarios

2500 Airport Thruway   Columbus, GA 31904

(706) 405-7153

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(706) 405-7153

2500 Airport Thruway
Columbus, GA 31904

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Kody W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC G. 
Clasificación:
5.0

Great service and fast and friendly

OCTAVIUS R. 
Clasificación:
5.0

This location is the best. All the staff is friendly; hard working an so willing to help. I enjoy having a reason to go there. Thanks airport thruway U-haul.

David L. 
Clasificación:
3.0

Scheduled a van 3 weeks out. Upon arrival, no record. At reservation time I over emphasized my need to rent an appliance dolly. Day of rental NO dolly! Truck stunk inside, had 144k miles and the front end worn completely out. It was so dangerous to drive I returned it early.! Second time in one year I've had a bad experience with haul. There will never be a third time….

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony J. 
Clasificación:
3.0

El cliente no dejó un comentario.

sheena F. 
Clasificación:
5.0

Short of putting a kill switch on your trucks, there is little that can be done when customers do not honor their commitments to return the trucks. Perhaps a larger penalty fee would incentivize renters. Aaron, the manager, was cool as a cucumber and very kind as he worked hard to meet our needs in our timeframe.

lori L. 
Clasificación:
3.0

i rented 2 storage rooms they only had one and it was half the size we wanted ended up going elsewhere

ELIZABETH O. 
Clasificación:
1.0

Truck was not available when reservation was made and had to make several trips to the uhaul place multiple times

Ashlee B. 
Clasificación:
5.0

Very happy. Once again, the technician or representative was extremely helpful.

Donald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy J. 
Clasificación:
5.0

Love the customer service at this location. Monique and Arron were extremely helpful.

CAROL A. 
Clasificación:
5.0

They were real frendly

kenneth G. 
Clasificación:
5.0

Everything was great!

Melody B. 
Clasificación:
5.0

Several times now I have reserved equipment to find it is not available when I arrive, causing me to ride to other locations who also do not have the equipment. This is very frustrating and a waste of my time.

josh N. 
Clasificación:
5.0

Was a very smooth and easy process

Thomas H. 
Clasificación:
5.0

Keep up excellent work

William F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen E. 
Clasificación:
5.0

ND

Darius B. 
Clasificación:
5.0

Aaron's assistance was phenomenal, but like in all Uhaul stores recently, there are only one or two employees doing everything, which is challenging and slow. Nevertheless, his attention and care to provide us with the best service were outstanding. The only thing that needs attention is the smoke smell on the trucks. Other than that, an amazing experience.

MANUEL R. 
Clasificación:
5.0

Nothing!! They were very courteous and very helpful And very patient with me and I thank you all for having them

Angelette B. 
Clasificación:
4.0

The service was great I will let everyone know how great the service is when they need your service thank you again and the folks at 2500 airport thru way Columbus Ga

DONNIE C. 
Clasificación:
5.0

Nothing it was great

Tammy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

jequitta S. 
Clasificación:
5.0

Customer service was great,

Christine J. 
Clasificación:
2.0

Today was nuts! I reserved a U-Haul for 1145 at a location close to my home. I should up in time and get a crazy answer as if I had no idea what I was talking about. I then get on the phone with customer service and get no kind of apology for this. Finally after 3 different locations I was able to get my rental and was told that the website isn't as fast as in store! What kind of answer is that!

OLIVIA S. 
Clasificación:
5.0

Expand your counter.your point of sale merchandise is in the way

GEORGE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Channel S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Craig R. 
Clasificación:
5.0

Always ready to assist u and if they are out of vans they call around And find one for u.

MIRIAM EVE T. 
Clasificación:
5.0

Keep up good work

ALBERT T. 
Clasificación:
5.0

Enjoyed working with the gentleman, great customer service!

Tim R. 
Clasificación:
5.0

I don't know what you could do to make this any better. Great employees and the vehicle was excellent.

Gary C. 
Clasificación:
5.0

I love that Crew. I haven't seen that type of customer service in years. Travis Rogers.

TRAVIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Conrad M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmine M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Colby L. 
Clasificación:
5.0

I've been renting from U-Haul for over 35 years, this crew by far is the best experience for me. I will not be going anywhere else but to these guys and gals. Travis Rogers

TRAVIS R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ryan F. 
Clasificación:
5.0

I love those people . They are all so nice . Great customer service. Awesome !

TRAVIS R. 
Clasificación:
4.0

slight gaffe with not having the 10ft box truck there at the time of rental... had to drive 30 mi to pick that up.

Kirk Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNA B. 
Clasificación:
5.0

This store is awesome, the entire crew is personable and attentive . But the 10th Ave Store has a very rude GM. I was very dissatisfied with her treatment.

TRAVIS R. 
Clasificación:
5.0

Everything was quick and easy. Keep doing what you do.

Taura W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRANCE J. 
Clasificación:
5.0

This location is the best in town. It is always clean and organized. The employees are friendly and professional. Always a good selection of equipment and it is available when promised.

Linda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cecil B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Albert P. 
Clasificación:
5.0

All went well. Check-in at the counter was easy and the team member gave me some recommendations that better met my needs.

Jason G. 
Clasificación:
4.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary S. 
Clasificación:
5.0

Jarrod Collins at the Airport location in columbus is the best overall! Excellent customer service, friendly and professional!

Niki H.  |  Overall Experience 
Clasificación:
5.0

Everything was great. The manager was very helpful and pleasant. Nice guy.

Bruce B. 
Clasificación:
5.0

Quick service, nice easy location to use.

Rodney S. 
Clasificación:
3.0

The truck I used was the biggest hunk of junk. Steering has a lot play, brakes sucked, and the check engine light came on. This truck is an accident waiting to happen

robert S. 
Clasificación:
5.0

Excellence

Marvin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derec J. 
Clasificación:
5.0

Everything went excellent. Great, fast customer service…thanks

Hector O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Steven L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRES A. 
Clasificación:
5.0

This was an emergency move. I was able to rent a truck last minute notice. Aaron made the process smooth! Walked me through everything. Very thorough!

Jennifer B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

Aaron provided excellent customer service. There was a mix up on my reservation and he fixed it quickly. ¡Gracias!

SAMANTHA A. 
Clasificación:
5.0

Offer a free dolly with rentals over 29.95

Idella J. 
Clasificación:
5.0

Monique is a great asset to your company!!! She was very helpful and professional.

Della S. 
Clasificación:
4.0

El cliente no dejó un comentario.

VICTOR B.  |  Overall Experience 
Clasificación:
5.0

This uhaul truck rental services always have the services that I'm looking for.

ERIC G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy T. 
Clasificación:
5.0

I really don't see a need for improvement. This location can keep doing what they are doing and u haul will thrive. Fast courteous and friendly. Very helpful. A+ for the staff on 3/26/2022 at 7:15 on a Saturday morning. 2500 Airport Thruway Columbus GA

Danny S. 
Clasificación:
5.0

Customer service was great at this location.

Jason F. 
Clasificación:
5.0

Shelia the driver was amazing! She is a very hard worker and I appreciate all that she did to make our move wonderful!

SAMANTHA H. 
Clasificación:
5.0

Excellent experience! Andrew was very helpful and provided just what I needed. I will definitely recommend this location for my property manger and to my friends.

KATHERINE C. 
Clasificación:
4.0

Would have said excellent but that one drive in door has been broken for months making us have to walk further for our unit.

Howard B.  |  Overall Experience 
Clasificación:
5.0

Love dealing with this place!!! Friendly and informative and units Very Well maintained!! Aaron is a peach !!

Patricia S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brent G.  |  First Impressions 
Clasificación:
5.0

Had a great experience. Instructions were clear & easy to follow.

will K. 
Clasificación:
3.0

Wait time for a truck reserved online at 10:30 was 1.5 hours. Only one store clerk available to manage the store. The lady was working hard to assist everyone, but no one was available to clean the trucks. Really needed the extra hour to avoid rushing, but was unable to keep truck past 5 hours because another person needed it. However your dump service was excellent and most appreciated.

LaShaun A. 
Clasificación:
5.0

Everyone was really nice and helpful.

Hannah T. 
Clasificación:
5.0

El cliente no dejó un comentario.

illya C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willie H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Albert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy T. 
Clasificación:
3.0

More help

Michael O. 
Clasificación:
5.0

I reserved a truck two weeks in advance and it was not ready for pickup, was still in the return lane. Once they got truck ready it was really rough, drove bad and it only had 1/4 tank of gas in it which means I had to stop and get gas while my help was waiting on me.

Wayne M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC G. 
Clasificación:
5.0

El cliente no dejó un comentario.

tenoia d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elijah K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
5.0

Great Team

CLARENCE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alisha S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn M. 
Clasificación:
1.0

Please take the time to clean vehicles. Mine was nasty and had drugs left in car. Totally unsatisfied

Chris T. 
Clasificación:
5.0

Great service! It was fast and easy to rent the equipment we needed!

Valerie C. 
Clasificación:
5.0

Excellent Service

John F.  |  Overall Experience 
Clasificación:
5.0

Lady who checked me in had a great personality and was very customer services oriented.

Donald K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norberto A. 
Clasificación:
4.0

Saturday's need 3 employees. . There was a line of 4 customers waiting because the the employees had to assist other customers outside and took awhile to finish to be able to come back inside.

Mary E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph V. 
Clasificación:
5.0

This place is very nice and very friendly.

Jackie O.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

Karim L.  |  First Impressions 
Clasificación:
5.0

Staff were especially helpful / Kendall was awesome and deserves special recognition. She went above and beyond to help me and I really appreciate it !! Highly recommend !!

Julie H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

william m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamela S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry T.  |  First Impressions 
Clasificación:
5.0

Help was awesome.

Jackie O.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

megan e.  |  Overall Experience 
Clasificación:
5.0

Aaron Tuftee is a great representative! We live in FL and he akways responded when we had a question or request.

Brenda C.  |  First Impressions 
Clasificación:
5.0

All the guys there went above and beyond. Very friendly! Would definitely rent from them again.

Dara n.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIANA L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINA G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin M.  |  First Impressions 
Clasificación:
5.0

The 24-hour access device did not work for me and one of the garage doors were stuck up, but other than that the facility was great and the staff was very helpful. They got me in a truck and a storage area quickly.

Brandon W.  |  Overall Experience 
Clasificación:
4.0

Some of the staff need to be train a little more before they do things on there own. Some things was not told to us properly. One on the lock second we needed a card to go into storage not just a code.

Jessica S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon P.  |  First Impressions 
Clasificación:
5.0

Cleanest and most secure storage facility I have found. Would highly recommend. Prices are very competitive.

Michael S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

QUEST C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA T.  |  Overall Experience 
Clasificación:
5.0

Thank you for your excellent and friendly service. The staff was amazing.

LINDA H.  |  Overall Experience 
Clasificación:
5.0

Excellent Team! Love the convenience of driving in to the facility

Shantress J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

diamond h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN F.  |  First Impressions 
Clasificación:
5.0

Everyone was very helpful and nice did a walk thur showed me where the bathroom were and how to put my lock on my unit very helpful...

Linda H.  |  First Impressions 
Clasificación:
5.0

Everyone was very helpful and the facilities have exceeded my expectations. I highly recommend.

Michael T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shatara B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Luddie R.  |  Overall Experience 
Clasificación:
5.0

It was so nice I love it keep up the good work.Cassandra Carey

Cassandra C.  |  Overall Experience 
Clasificación:
4.0

I had issues with my phone number. It was entered wrong and had problem when I called for information. After two attempts it was changed. Rented a trailer Tuesday and it still had the wrong phone number.

Denvel M.  |  Overall Experience 
Clasificación:
5.0

The cleanest facility I have ever been in Great sense of secury! People dealt with were super nice a pleasant experience!! Would give more stars if I could!!!

Patricia S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINA H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa B.  |  Overall Experience 
Clasificación:
5.0

Really appreciate the staff ...Mr. Aaron was very helpful and really assisted me at the time of need...Thank you sir again I can't say thank you enough-

Monica W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis M.  |  Overall Experience 
Clasificación:
3.0

I didn't use the truck because I have some issues with it. Waste of money. I also never viewed the storage. I just want a refund.

Tazanea M.  |  Overall Experience 
Clasificación:
4.0

Good experience at the facility with the exception of I experienced both drive-in doors being open for business on only one (1) day. With one door being open, a couple of times made it difficult to move in and out of storage.

james m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

connie c.  |  First Impressions 
Clasificación:
4.0

Return area was definitely crowded before office hours began.

Chuck E.  |  Overall Experience 
Clasificación:
5.0

Love this place. Staff is very friendly and helpful!

Misty f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINA G.  |  First Impressions 
Clasificación:
5.0

Ms. Lisa was very friendly and helpful. I appreciate her help with everything.

Richard T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

theresa m.  |  Overall Experience 
Clasificación:
4.0

I rate the facility clean and maintained for the inside of the facility. However, there were 2 Van bays that were not accessible due to broken doors. They may have just been broken but not having access to 2 bays....

Serena B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria G.  |  First Impressions 
Clasificación:
5.0

The staff there is very helpful and professional.

Tara F.  |  Overall Experience 
Clasificación:
1.0

Over $3500 worth of my belongings were stolen and the manager refused to look at the cameras until the cops showed up! Highly do not recommend!

Savanah D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Janice L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY B.  |  First Impressions 
Clasificación:
5.0

The GM, Aaron provided excellent customer service skills and also showed his knowledge of the options provided!

Daneshia R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dana c.  |  First Impressions 
Clasificación:
5.0

Airport thruway Uhaul in Columbus Ga is the best. Thank you for all the help in whatever I needed and never .making it seem I was not welcome or my questions and concerns brushed off.

MELANIE I.  |  Overall Experience 
Clasificación:
5.0

My experience renting a storage unit at this location was very pleasant. The manager was very accommodating and made an effort to resolve issues.

Priscilla W.  |  First Impressions 
Clasificación:
5.0

I will recommend this storage to everyone I know

TRACEY Y.  |  Overall Experience 
Clasificación:
2.0

I reserved a large space. Showed up and no large space was available. The man working was nice about it and was going to combine two into one. That solved the problem. I decided to not use the storage at this location because of the distance it would take to walk back and forth. It was not convenient so I decided to cancel. It took two months and numerous phone calls before it was able to be cancelled. I kept getting emails about payment due. No one ever answered the phone. One guy said he would close it but never did. Finally, the guy who helped me on 30 August closed it out.

Michael S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

theresa m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S.  |  First Impressions 
Clasificación:
5.0

Aaron is very very great highly recommend

Jasmine N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Raheeam L.  |  Overall Experience 
Clasificación:
3.0

No comments

MARIA E.  |  Overall Experience 
Clasificación:
4.0

Process is too slow. You stand in line entirely too long. Key pad didn't work a single time that we tried. You also make it too complicated to key in codes. Forget trying to call. I tried several times when storage fee was due. Finally got a 1-800 employee who was fantastic. Her name is Linds Richter. My email was wrong so I couldn't access it. Facility is clean.

DEBRA C.  |  Overall Experience 
Clasificación:
5.0

Keep up the good service that is giving more people chances.

David P.  |  First Impressions 
Clasificación:
5.0

Major Physical &Mental & Personal Life Challenges Staff very content patience and kind and overall professional

Zanetta O.  |  First Impressions 
Clasificación:
5.0

The man that help me was nice and friendly

Brenda J.  |  First Impressions 
Clasificación:
5.0

Both guys aaron and the guy with glasses were great!!

Thomas C.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Martha J.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

kiana b.  |  First Impressions 
Clasificación:
5.0

Great facility and the staff was always helpful.

Kenny D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Treasure D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremiah M.  |  Overall Experience 
Clasificación:
5.0

Servicio al cliente de excelencia.

Shirley S.  |  First Impressions 
Clasificación:
5.0

Great service by the entire team

Wilbanks J.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Sean M.  |  Overall Experience 
Clasificación:
5.0

The entire staff were amazing. I especially appreciate Mr Jeffrey.

BEVERLY L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Saul r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

nicole t.  |  First Impressions 
Clasificación:
5.0

Great service all the way around.

Javis P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

donald w.  |  Overall Experience 
Clasificación:
5.0

The staff was very friendly.

VICTOR B.  |  First Impressions 
Clasificación:
5.0

First rate. I feel very secure in leaving my belongings in their care.

Charles V.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Vicki E.  |  First Impressions 
Clasificación:
5.0

Great job Team. Hang in there

Clarence H.  |  First Impressions 
Clasificación:
5.0

Every one was very professional.

BEVERLY L.  |  First Impressions 
Clasificación:
5.0

I am extremely happy with my decision of coming to Uhaul! I'm able to pull into a bay super close to my unit AND flatbed carts?!? Yes!!!

PATRICIA D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

lashon t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHALA F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Beatriz G.  |  First Impressions 
Clasificación:
4.0

everything went great with no problems until after I had closed my account and then received a notification that my payment was overdue even though I had cleared the storage room prior to my payment due date.

Tommy B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilbanks J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

betty h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine B.  |  Online Move In 
Clasificación:
5.0

The uhaul representative, AAron was extremely helpful and super efficient.

ROBERT W.  |  First Impressions 
Clasificación:
5.0

I have my paperwork at home so not sure the name of the gentleman that assisted me, but he was extremely professional and explained the whole process with patience!!

tanji m.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Isaiah R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Earnest W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa B.  |  First Impressions 
Clasificación:
5.0

My key wouldn’t work the young lady helped me thanks for everything

lorenzo B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda B.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Lynette W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kala B.  |  First Impressions 
Clasificación:
4.0

Needed more help, there was a line forming while we were being assisted. Made the guy attended to us a little nervous but he still handled us professionally and efficiently.

Ashley M.  |  First Impressions 
Clasificación:
5.0

Servicio al cliente de excelencia. Everything we needed to successfully move was available to us during our move. Highly recommend this Uhaul company site to all.

Jennifer B.  |  First Impressions 
Clasificación:
5.0

I wish I could remember the young man that helped me he was kind and helpful he explain everything I needed to know

Vivian G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis M.  |  First Impressions 
Clasificación:
5.0

The staff is professional and very polite I love this location!

Takarra S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B.  |  First Impressions 
Clasificación:
5.0

Jeffrey that assisted me was very informative and friendly. Great customer service!

Niki H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW M.  |  Online Move In 
Clasificación:
5.0

By far the easiest and best experience I have ever had with a move in. All completed on-line, so I just showed up and went right to my unit. The facility was clean, climate controlled and the use of the free carts was a major plus!

Mark B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Melanie D.  |  Overall Experience 
Clasificación:
5.0

Awesome thanks

WILLIAM A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

lorenzo B.  |  First Impressions 
Clasificación:
5.0

Jeffrey was Awesome! Very engaging. Great customer service even with system issues.

Felicia S.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa A.  |  First Impressions 
Clasificación:
4.0

Everything was fine for the most part. I would have liked for the cleaning to have been a little better. Also the customer service at times as a little slow in being maned. Overall it was good and would use it again.

Carolyn C.  |  Overall Experience 
Clasificación:
5.0

Charles Sanders, the young man working, was very helpful and polite!

Chuck E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNN S.  |  Overall Experience 
Clasificación:
5.0

Exceptional customer service and I’ve not only experienced this but have witnessed the staff go above and beyond for every customer!

Crystal W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph C.  |  First Impressions 
Clasificación:
5.0

Very clean staff always helpful and having the bays to back your vehicle in to load was great. Also having carts for use hauling stuff was great. Would definitely recommend Uhaul.

Karen L.  |  Overall Experience 
Clasificación:
5.0

Could not have been better!

Joseph A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Tommy B.  |  First Impressions 
Clasificación:
5.0

Aaron was very helpful. He made my experience great

Linda M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Geri B.  |  First Impressions 
Clasificación:
5.0

We are very pleased with the facility and with the staff.

REGINA D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristen D.  |  Online Move In 
Clasificación:
5.0

Love the drive in unloading/loading area. Very safe. Very secure. Highly recommend.

Susan A.  |  Overall Experience 
Clasificación:
5.0

Aaron was polite and made the moving experience painless!

Roy M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNN S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew P.  |  Online Move In 
Clasificación:
5.0

Top notch facility, climate controlled for real, staff is very friendly and helpful, discounts are great and it’s clean and laid out well!!

Angie C.  |  First Impressions 
Clasificación:
5.0

Service is very fast and friendly. Upon arriving to the storage unit was very convenient to back to U-Haul into the building to be out of the cold weather. The carts they're available we're extremely helpful it made it very easy to unpack my U-Haul. I've never rented a storage unit that was so convenient like this one is. Very pleased all over.

Susan T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deirdra B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Georgia M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGIA M.  |  Overall Experience 
Clasificación:
5.0

Jeffery is an amazing asset to the U-Haul family. He made the end of my move the most pleasant and supportive experience I have ever had! The staff was friendly and efficient and I thoroughly appreciated their knowledgeable service. I cannot say enough good things about that location. I want U-Haul to know and acknowledge their invaluable locations and this is one of them! Thank you to Jeffery and his staff. I didn't think i'd be laughing and happy after dropping off my equipment, but I did and it was just what I needed. Thanks guys!

Bethany P.  |  First Impressions 
Clasificación:
5.0

Please be sure that my account is clear and not be charged a late fee because I checked out before the end of use date. I appreciate the service that I received by all staff at U-Haul. Thank you.

Betty D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES-debbi B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph D.  |  Overall Experience 
Clasificación:
5.0

The staff member that helped me was very pleasant and clear. Her directions were very concise. I was very pleased with the location and how clean the unit is. Thank you.

Betty D.  |  First Impressions 
Clasificación:
5.0

Derrick was helpful and spent the time that I needed to have my questions answered. He was very friendly and knowledgeable. Highly recommend this location!

Marianne P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaun T.  |  Online Move In 
Clasificación:
2.0

I asked to pay for three months in advance, they charged me for months in advance, and getting a refund has been a nightmare. I would not recommend this U-Haul to anyone. I'll be going with two men and a truck when I need to move to Carrollton in December.

ALANA F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa P.  |  Overall Experience 
Clasificación:
5.0

I visited the U Haul self-storage and compared it to the one I was using. I was very pleased with the representative, he explained everything in detail & showed me a space I was interested in. I decided to change storage companies as I got more space, first month free rent, & the monthly fee is about what I was paying plus more space. It is very conveniently located, staff was very friendly & helpful when I moved in. Yes, I highly recommend this company to anyone!

Carol B.  |  First Impressions 
Clasificación:
5.0

The staff members were outstanding and on point!!!

leyla C.  |  First Impressions 
Clasificación:
4.0

Derick was great But it seems significantly understaffed and the place is really busy Some of the staffs are new to location and they dot seem to know what to do and where the units are....! over all happy with the service

Selvi D.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Nicole H.  |  Overall Experience 
Clasificación:
5.0

It was clean and very easy to access with the swipe card. Could access any time I needed. Employees were very helpful and courteous.

Dale R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

carlos p.  |  First Impressions 
Clasificación:
3.0

The storage was fine. My not recommending u-haul to a friend is my concern over how you are handling the Covid 19 issue. Marks on the floor for social distancing while renting a truck but obviously no mask requirement for customers or staff. I saw one staff member with a mask mid July when I was dropping off a rental. You've got 3 service windows, two with partitions and one just open. No protection between customer and employees. I find it unacceptable in this climate not to require staff to mask up when interacting with customers. In good conscious I can not support businesses who put profit ahead of public health.

Albert J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa P.  |  First Impressions 
Clasificación:
5.0

Rodney Was exceptional he provided outstanding customer service and made sure the process went smoothly!

Alexis S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Zineilous H.  |  Overall Experience 
Clasificación:
3.0

They opened up to early and everything was a mess but towards the end of me having my stuff there it got finished and was much better.

Kyle G.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

petra s.  |  Overall Experience 
Clasificación:
5.0

The young lady who helped us on Sunday was so professional and nice. She was so helpful and friendly.

Rickey D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth B.  |  First Impressions 
Clasificación:
5.0

Tiffany was amazing. She was extremely helpful and knowledgeable and was just overall great at her job. Storage facility was clean and nice. Will definitely recommend to others!

Marla D.  |  First Impressions 
Clasificación:
5.0

This experience was a great hands down

Monica W.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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