U-Haul Moving & Storage of North Columbus at The Landings

751 comentarios

2500 Airport Thruway   Columbus, GA 31904

(706) 405-7153

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Contáctanos

(706) 405-7153

2500 Airport Thruway
Columbus, GA 31904

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

This location has great

Carl F. 
Clasificación:
5.0

Representative was friendly and helpful.

Kathyrn R. 
Clasificación:
5.0

The representative who helped me check out the vehicle was very helpful and answered any questions I had. The other representative who came out to the vehicle when I checked it back in was also extremely helpful and friendly. Thank you for helping me with my move! I will definitely use the services you all provide in the future

Isabel S. 
Clasificación:
5.0

Aaron was polite and made the moving experience painless!

Roy M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ludwig S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNN S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip G. 
Clasificación:
5.0

This location is huge, intuitive and has signs that tells you where you need to go. The app makes everything speedy and contact free, no need to talk to anyone.

ANGEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Ashley R. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Clayton B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe H. 
Clasificación:
5.0

The female customer service representative was excellent. She was very professional and friendly.

Alexander B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JERRY P. 
Clasificación:
5.0

Top notch facility, climate controlled for real, staff is very friendly and helpful, discounts are great and it’s clean and laid out well!!

Angie C.  |  First Impressions 
Clasificación:
5.0

always very friendly. great associates at this location

ELVIRA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHELLE P. 
Clasificación:
5.0

Mr Washington assisted me and he was very professional and friendly. The truck was clean, high mileage, and challenging to drive. I'd give the people a five star rating and the equipment a two star.

JOHNNY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT P. 
Clasificación:
3.0

I am not sure if this might be something that could be changed but it would be nicer to have another person working for the later hours. Reason why I am adding this comment is cause the 2 workers were doing their job helping others, but I had to wait an hour.

TODD S. 
Clasificación:
5.0

Service is very fast and friendly. Upon arriving to the storage unit was very convenient to back to U-Haul into the building to be out of the cold weather. The carts they're available we're extremely helpful it made it very easy to unpack my U-Haul. I've never rented a storage unit that was so convenient like this one is. Very pleased all over.

Susan T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deirdra B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON K. 
Clasificación:
1.0

I was not refunded my money after paying the deposit..they did not check my truck in as returned until the day after i returned it..and i had to call and find out why it had not been done..then the young man tried to say i didn't bring it back on time..which was a lie..bc he was the one that told me where to park the truck and that i was free to go

STACIE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEWART W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Caden M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Racquel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGIA M.  |  Overall Experience 
Clasificación:
5.0

You should quit advertising a 19.95 rate. You need to add “Plus mileage” to your advertising. My 19.95 rental turned into an 85.95 rental, PLUS the amount I spent filling the truck up, which was returned with more gas than when I rented...I should be refunded for the amount of gasoline that was OVER what I had at the beginning

Charles Y. 
Clasificación:
5.0

â€" Superlative staff; very professional & very competent. I highly recommend U Haul on Airport Thruway in Columbus, GA.

ILONA P. 
Clasificación:
5.0

Jeffery is an amazing asset to the U-Haul family. He made the end of my move the most pleasant and supportive experience I have ever had! The staff was friendly and efficient and I thoroughly appreciated their knowledgeable service. I cannot say enough good things about that location. I want U-Haul to know and acknowledge their invaluable locations and this is one of them! Thank you to Jeffery and his staff. I didn't think i'd be laughing and happy after dropping off my equipment, but I did and it was just what I needed. Thanks guys!

Bethany P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINA F. 
Clasificación:
5.0

Please be sure that my account is clear and not be charged a late fee because I checked out before the end of use date. I appreciate the service that I received by all staff at U-Haul. Thank you.

Betty D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kathy T. 
Clasificación:
5.0

Have more U Haul available for customers who needs to rent one ASAP Service was great, customer service was excellent Thanks

SANDRA W. 
Clasificación:
3.0

I was charged 2 days for the dolly and I told them we did not use it or break the seal.

DONNA D. 
Clasificación:
5.0

Keep up the good job as is

JIMMY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES-debbi B.  |  First Impressions 
Clasificación:
2.0

Clean the inside of the truck. It was disgusting. Be professional next time.

Nathaniel L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rachael B. 
Clasificación:
5.0

Young man that was working had very good customer service

HAZEL Y. 
Clasificación:
5.0

No improvements needed everything is fabulous from there friendly service to the clean trucks!

Melissa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAUN T. 
Clasificación:
5.0

No comment at this time.

EULA M. 
Clasificación:
5.0

EXCELLENT all the way around I was expecting a late model crap truck I got a NEW one PERFECT!!

Nathaniel S. 
Clasificación:
5.0

Nothing, I was really impressed with the quick process of getting the u-haul I needed. Not having to fill out paperwork and using the u-haul link was very convenient and efficient. The staff were friendly and very nice. It's very important to walk into a business to see and feel a positive vibe among workers. I definitely saw that with this U-haul. I will definitely refer and always come to this U-Haul for all my move-in needs. Thank you😁

Ena R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEWIN S. 
Clasificación:
5.0

This location is amazing! Aaron is the one who assisted me with getting my equipment and even loaded the tow dolly for me. I especially love the way they line up the vehicles and clean them inside and out. Very efficient!

BROOKE W. 
Clasificación:
5.0

We all are experiencing drastic changes in our personal and business affairs, I say that to say this, your team at this location are outstanding. I have been packing and moving a home of 60 years for several months, many trips to this store for supplies and the use of a rental truck, and again I say, this location staff has operated outstandingly as they obviously multitask. Much thanks, and I do recommend this location when in need of moving assistance.

Susan H. 
Clasificación:
1.0

Nothing but issues. My truck wasn't available when I had scheduled pickup at 9am. Came back later in day, still not available. So they gave me the bigger truck, 26'. It was nice. I had also paid for blankets. 6. They were nowhere to be found on the truck when I arrived at my moving site. I put in a complaint on that day and have yet to even hear back from that. Poor service all the way around. Wasted 8 hours waiting.

Javan K. 
Clasificación:
5.0

I really enjoy, the ability to add pre-use pictures. Love this feature. Function is everything and they have good equipment.

ALBERT B. 
Clasificación:
5.0

The employees at this uhaul were truly the best! Great customer service and seemed like genuinely good people. Thank you for such a great experience!

COURTNEY H. 
Clasificación:
5.0

Very nice staff and helpful with my return.

Jay F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marci B. 
Clasificación:
5.0

keep a truck for a costumer like me that didnt have a reservation but was able to get from this location

EDDIE G. 
Clasificación:
5.0

Very good all around!!:)

JAMES F. 
Clasificación:
5.0

Aaron was exceptional in customer service making the whole experience effortless. The entire staff I met were knowledgeable and friendly.

NORMAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtiss M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hosie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN B. 
Clasificación:
5.0

I have been a Uhaul renter for over30 years and my experience has always been great. Gracias

PHYLLIS E. 
Clasificación:
5.0

We were able to just leave the truck and received the paperwork in our inbox in a timely manner

Glenn P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn S. 
Clasificación:
3.0

The van smelled weird as if someone smoked in it and had a bad body odor. The entire process was confusing, the app stated to locate the van with an id number and I didn't see it so I started to ride around the lot and an alarm sounded!!! A lot of small fees are included which makes the 19.99 FALSE advertisement!

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DELLA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Conrad M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

The staff member that helped me was very pleasant and clear. Her directions were very concise. I was very pleased with the location and how clean the unit is. Thank you.

Betty D.  |  First Impressions 
Clasificación:
5.0

Derrick was helpful and spent the time that I needed to have my questions answered. He was very friendly and knowledgeable. Highly recommend this location!

Marianne P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER K. 
Clasificación:
1.0

Absolutely horrible. Was told that everything was ready, got all the way to my house to begin loading furniture and they forgot ALL of my PAID FOR equipment. After calling and holding for 30 minutes I was greeted by a “manager” who was incredibly rude and was not able to help. All I got was “so you gonna come get your stuff?” After showing up they finally extended time but not after a lot of fighting. Then got over charged for the equipment but didn't find it worth arguing because the employees here feel as if they can do no wrong. Will not use this location again.

SAMANTHA R. 
Clasificación:
5.0

I brought back the truck early by over a day and did not receive anything like a discount or money back. But would have been charged had I kept it an extra day. I think that you should look into this. Because it is only fair.

Susan R. 
Clasificación:
5.0

Nothing, everything was great

CONNIE G. 
Clasificación:
2.0

They blew up my phone the day after I turned in the truck.. the guy i gave the keys to didnt check it in or whatever.

Daniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaun T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelrone T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry S. 
Clasificación:
5.0

Very helpful staff!! Professional and polite.

Larissa C. 
Clasificación:
5.0

Nothing. The technician was great.

Michael H. 
Clasificación:
3.0

El cliente no dejó un comentario.

MELODY B. 
Clasificación:
5.0

Everyone was great. Friendly an very helpful

Connie G. 
Clasificación:
5.0

The agent that assisted us was awesome. Although he was working the counter by himself - with a line of customers waiting. He was able to help each one and keep the line moving with an awesome attitude. Thanks - My family and I have used U-Haul a lot over the last few years and we are very satisfied.

Donna V. 
Clasificación:
4.0

Well I was slightly disappointed on the check in to get the truck. The store was under staffed. One person doing everything and I did not understand the reservation prior if you still had to wait. Overall, I was pleased.

Brenda R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELLE W. 
Clasificación:
5.0

I picked up the truck and once I reached 50 mph it began to shake violently. I returned to the store and notified them the tire had a broken belt. They offered me another truck but I had already loaded this one at the on-site storage facility. Rather than swapping trucks I had them contact a tire service to swap the tire. This took about four hours. Once the tire was changed the truck was fine.

Ralph D. 
Clasificación:
5.0

Barrin did an outstanding job.

MARGARET P. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICKIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Enrique D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitch M. 
Clasificación:
2.0

I asked to pay for three months in advance, they charged me for months in advance, and getting a refund has been a nightmare. I would not recommend this U-Haul to anyone. I'll be going with two men and a truck when I need to move to Carrollton in December.

ALANA F.  |  First Impressions 
Clasificación:
1.0

would not send no one to U-Haul

Robert M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven T. 
Clasificación:
5.0

I visited the U Haul self-storage and compared it to the one I was using. I was very pleased with the representative, he explained everything in detail & showed me a space I was interested in. I decided to change storage companies as I got more space, first month free rent, & the monthly fee is about what I was paying plus more space. It is very conveniently located, staff was very friendly & helpful when I moved in. Yes, I highly recommend this company to anyone!

Carol B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer W. 
Clasificación:
3.0

I was called the day after \i turned the truck in and told that U-Haul did not have my truck. I told them I turned it in Sunday morning at 9:30 am, 3 hours early. After a little looking the found the key. Could improve on logging in returned trucks.

Charles H. 
Clasificación:
5.0

Very good team working.

JOHN S. 
Clasificación:
5.0

The staff members were outstanding and on point!!!

Diana C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tomeka B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colby L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRELL H. 
Clasificación:
5.0

Friendly staff, and efficiently run operation!

DONNY BERNARD P. 
Clasificación:
4.0

Derick was great But it seems significantly understaffed and the place is really busy Some of the staffs are new to location and they dot seem to know what to do and where the units are....! over all happy with the service

Selvi D.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Nicole H.  |  Overall Experience 
Clasificación:
5.0

It was clean and very easy to access with the swipe card. Could access any time I needed. Employees were very helpful and courteous.

Dale R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

carlos p.  |  First Impressions 
Clasificación:
3.0

The storage was fine. My not recommending u-haul to a friend is my concern over how you are handling the Covid 19 issue. Marks on the floor for social distancing while renting a truck but obviously no mask requirement for customers or staff. I saw one staff member with a mask mid July when I was dropping off a rental. You've got 3 service windows, two with partitions and one just open. No protection between customer and employees. I find it unacceptable in this climate not to require staff to mask up when interacting with customers. In good conscious I can not support businesses who put profit ahead of public health.

Albert J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa P.  |  First Impressions 
Clasificación:
5.0

Rodney Was exceptional he provided outstanding customer service and made sure the process went smoothly!

Alexis S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Zineilous H.  |  Overall Experience 
Clasificación:
3.0

They opened up to early and everything was a mess but towards the end of me having my stuff there it got finished and was much better.

Kyle G.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

petra s.  |  Overall Experience 
Clasificación:
5.0

The young lady who helped us on Sunday was so professional and nice. She was so helpful and friendly.

Rickey D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth B.  |  First Impressions 
Clasificación:
5.0

Tiffany was amazing. She was extremely helpful and knowledgeable and was just overall great at her job. Storage facility was clean and nice. Will definitely recommend to others!

Marla D.  |  First Impressions 
Clasificación:
5.0

This experience was a great hands down

Monica W.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

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