Customer Reviews for U-Haul Moving & Storage of North Auburn

6,517 comentarios

5110 Frontage Rd NW   Auburn, WA 98001
(Off Hwy 167 and 277th St Limited Parking)

(253) 850-4396

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(253) 850-4396

5110 Frontage Rd NW
Auburn, WA 98001
(Off Hwy 167 and 277th St Limited Parking)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

James B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Will W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christophe B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl W.  |  Overall Experience 
Clasificación:
5.0

Our experience with the UHaul Supercenter Auburn team was absolutely positive and we heartily recommend them for anyone with a simple or a complicated move. The management and crew were beyond helpful, capable,and knowledgeable. We could not have proceeded through the stages of our large move without their knowing and watchful eyes. My partner and I were recognized by every staff member, and our move was fully tracked by management and staff throughout the entire process. I would not have had the trust to commit to the U-Box service without knowing that the management team would be on top of scheduling the boxes for packing, moving, and transport out of state. Their recent changes in storage area hours and rental policies effectively mitigated the impact of non-storage activities. I applaud the management team for their willingness to adapt the storage rental and facility policies to protect the safety of UHaul customers. Beyond the policies, they also carefully and consistently watch the security camera feeds, and maintain a strong presence with frequent walk throughs. Attention UHaul Corporate: UHaul SupercenterAuburn management and staff are a DREAM TEAM. Please continue tp provide them the autonomy they need to respond to any shifting challenges at this facility.

Janeane H.  |  Overall Experience 
Clasificación:
5.0

Very impressed how clean the facility was and that the building is monitored by security! Staff was excellent! Highly recommend!

Susan H.  |  First Impressions 
Clasificación:
5.0

¡Gracias!

CHELSEA E.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Terri D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa M.  |  First Impressions 
Clasificación:
3.0

There was no lock in the locker so I had to go to the office to get it which makes the online move-in option worthless. It was also secured with a super strong zip-tie so someone from the office had to come out to break it for me. The limited access hours are a problem as I planned to organize my storage over the holiday but the office is closed so I can't access my storage on that day.

Anastasia G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

William F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shabriana D.  |  Overall Experience 
Clasificación:
5.0

Staff went above and beyond to accommodate me, even went as far as helping me unload a few items to get me out quicker because I had stayed a few minutes behind closing time to finish unloading and to drop off equipment.. Don't remember his name, wore a Scooby-Doo hat, but he deserves a raise!

AUSTIN W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Lorna K.  |  Overall Experience 
Clasificación:
4.0

Employees are friendly and courteous making check-in a pleasant experience. Building interiors are extremely clean and comfortable. Could use better organizing outside though.

Darilee I.  |  Online Move In 
Clasificación:
5.0

They were super helpful.

Santiaga H.  |  Overall Experience 
Clasificación:
2.0

The associate who helped me, Vicki was wonderful. They were understaffed and the wait was horrible, lines were long and the customers were angry. Not a good experience but Vicky was so helpful and doing her best to keep everyone happy

ANNA J.  |  First Impressions 
Clasificación:
5.0

I hope the hours for store closure get better. How about not 7 pm; but, go for closure at 11:00 pm or 24/7? Thanks for the excellent customer service at the door first time!.

Brian h.  |  First Impressions 
Clasificación:
5.0

The girls in the office were so accommodating and friendly. Professional but great sense of humor.

Catrina C.  |  First Impressions 
Clasificación:
3.0

The lock was not in my locker making the online ordering and check-in worthless because I still had to go to the office and speak to someone to get my lock. I already unloaded my car and went to the locker before I found out it wasn't there, so I had to leave my things unsecured to go to the office. I wasn't impressed with the attitudes of the people in the office who seemed annoyed I was asking them for the lock

Anastasia G.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Anita R.  |  First Impressions 
Clasificación:
5.0

THE NEW GENERAL MANAGER IS AMAZING!!!

Breaumond R.  |  Overall Experience 
Clasificación:
4.0

I had never used a storage facility before and I was skeptical. I was very surprised at the ease of the rental process and the cleanliness of the facility. I would definitely use this (Kent) storage facility again.

terrie w.  |  Overall Experience 
Clasificación:
4.0

The bathrooms for the customers were not well stocked and hadn't been cleaned in too long. Otherwise this place was wonderful. I am thinking of moving all my storage to this facility.

Kyla M.  |  First Impressions 
Clasificación:
5.0

Continue to give great service

kevin h.  |  First Impressions 
Clasificación:
4.0

The only thing is I walked away not knowing when my bill is due, how much my monthly total is, or how to even pay monthly. I'll have to call today to find all that important information out!

Kathy J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor T.  |  First Impressions 
Clasificación:
3.0

It was very confusing to figure out where the unit we rented was located. THey could have ben more specific as to where our unit was located

Mary S.  |  First Impressions 
Clasificación:
3.0

Just wish the entry and elevator worked better. I sat and waited 15 minutes for elevator

chrishten f.  |  First Impressions 
Clasificación:
4.0

Bathroom was horrible with no toilet Paper or seat covers available in either Bathroom. I was therein the a.m and again in the p.m bith times messy

Gregory O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Simeona F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian G.  |  First Impressions 
Clasificación:
3.0

The service was a bit wanting. The lady that took my details seemed like she was being rushed and had other places to be, even though my husband and I were the only cutomers there at the time. She took the form I filled in and botched all our names and contacts. Not sure whether she has a problem reading or just didn't like having us there. Anyway, I'm now going to have to correct all that in my next visit. Waste of time. The guy that showed us around though was awesome. He should get a raise.

Chao B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

VORSHAYN W.  |  First Impressions 
Clasificación:
4.0

Only issue i had was when i was going to unload stuff out of my truck onto a cart&take it inside to put in unit, but there was a young man inside the building that i wasnt sure about who he was or why he was standing there just inside the glass doors. I was alone, new to the place&at that moment, i was terrified So i just bagged it, decided i'd just wait until today&i left

MICHELLE L.  |  First Impressions 
Clasificación:
5.0

Friendly staff. Units are clean and access times are reasonable.

Sarah F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tuere S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Roman M.  |  First Impressions 
Clasificación:
5.0

Angelina was exceptionally friend and professional!

WILLIAM B.  |  First Impressions 
Clasificación:
4.0

Check in procedure seemed redundant. A lot of what they were filling out I already had completed online. Staff was friendly and helpful. The price I ended up paying when I received the unit was $5 more than what my reservation stated. Nobody there had a definitive answer as to why. But, when you need a unit, and pretty much the whole center and town are booked up, you can't complain too much.

Kevin R.  |  First Impressions 
Clasificación:
1.0

Had to wait 30 min to be assisted,the u-haul rep that I had was in training The Manager that was on duty/site,had to assist The UHaul Rep,was told I'd have 24hr access,to my unit when I reserved my unit,I then asked again about my 24hr access to my unit and first month free,I had to call the reservation line as trying to reserve online wasn't happening as it wouldn't let me select what unit I was trying to reserve online. I also asked The Manager and The other UHaul Representative if I had to 24hr access again before signing payment receipt. I feel I should be give another month free,as I paid for asked and was told that I had 24hr access, otherwise I'll go to another location,a better price and a refund.

Jimmie B.  |  First Impressions 
Clasificación:
5.0

Super clean and well lit. Lots of loading ramp options etc. Everyone working was soooooooo helpful.

SARAH E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Annette e.  |  First Impressions 
Clasificación:
4.0

Very convenient and very well maintained. I've always had my needs taken care of.

Thomas E Graham Jr E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Flo H.  |  First Impressions 
Clasificación:
5.0

I have been in this U’Haul facilities off and on for probably 20 years or more,I left a few times but would come back shortly after leaving.

DONALD M.  |  First Impressions 
Clasificación:
5.0

The people that helped me were so sweet and helpful. It's my first time keeping storage with your company and it was a delightful experience.

Jaqueline F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

annetta m.  |  First Impressions 
Clasificación:
5.0

I love this facility they are always so helpful and always super understanding

ROSA F.  |  First Impressions 
Clasificación:
2.0

Young people may know how to multitask w/ personal phone calls on their headsets while renting me a storage unit BUT it’s a little strange to determine if they are talking to me or on the phone.

gene d.  |  First Impressions 
Clasificación:
4.0

very friendly and helpful

Kathy P.  |  First Impressions 
Clasificación:
4.0

very good service all things considered

daniel f.  |  First Impressions 
Clasificación:
4.0

Very courteous and helpful staff. Rentals were clear and straightforward.

Allison R. | Reservación
No se han enviado comentarios para esta ubicación.

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  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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