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Comentarios de los clientes para U-Haul Moving & Storage of Norristown
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Testimonios de clientes recientes de U-Haul Moving & Storage of Norristown
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I like it so much I have taken out a second locker for my daughter who is moving here shortly.
Staff was helpful went to storage bin with me to show me how to work the door for access to the storage unit made sure I was satisfied with the unit check bout was just as good as the check in
Person who get kyes from hi racist he throw the in my face
After having my furniture stored there for extended period I was worried that there would be some kind of damage...closed in smells, pest etc. My furniture and boxed items came out the same way they went in. Damage, odor and pest free.
We reserved a unit a month in advance and were told the day we were moving in that the unit we reserved doesn’t exist, despite us calling the day prior to confirm. Then the unit was not the size we wanted but had no choice but to move in anyway. We asked for the price we reserved but were told that we would have to pay more. Then I look online and it’s more than the price that was quoted to us for the unit we moved into. NOT HAPPY
Pest control needed in storage area. I saw a mouse around my boxes. Other than that, everything was so smooth. Staff are so helpful.
All good!! 😁
Glad to do business with Uhaul Storage.
Everything was excellent, except for the toilet. Someone had put faeces on the toilet bowl by the toilet tank .
No complaints, well run
Sign up process is slow. ain door of facility is broken. Move in process through one of the side doors, which was clearly not made to be a meaningful route of transport, took an eternity.
Except for high storage rates nice facilities
Stephanie was terrific.
Prompt service and nice storage room
Storage needs to be remodeled and upgraded.
The staff were extremely professional and courteous! Both the young man who helped look over the truck return and the young woman who helped us with the storage unit were outstanding! Thank you!
Received our two uboxes just fine. Helped locate our uboxes for unloading, and then the next day for storage.
Customer service wasn’t very good and after 2 months I was charged an extra $5 on my bill without any notice
I was trying to tell them I moved out but there was only one person working and couldn’t wait as I had movers waiting
The woman who was working last night (I am so mad I can't remember her name) was WONDERFUL! She was fast, helpful and had a huge smile! She is definitely an asset to your company!
Staff was friendly, respectful and helpful and quickly unhooked car trailer and was shown sample and actual storage unit that was in convenient spot and right size for was I had to store.
Great service! Thank you
Young Lady was very helpful and answered all of my questions
It was great experience and my goods were safe. They delivered as promissed and i would recommend to any one.
Accommodating staff.
Fast and efficient. Thank you.
The owner was friendly and helpful and he and his staff made my moving day much easier.
Uhaul is the worst moving company . They took my truck reservation a month ago, I spent a lot of time on the phone , pick up, drop off location.. 2 days before I get the truck, No TRUCK AVAILABLE!!
Great experience!
Went above and beyond to make sure my rental needs were met.
Staff in Norristown, PA location made everything easy and hassle free!
If I had to do it again I will
Kelley (the facility manager) was outstanding, as was Frank, his colleague. They made my move-out simple and stress-free. Kelley could not have been more helpful or friendly, he deserves recognition!
I had such a terrible experience that ended up costing me $300+ and HOURS of inconvenience!!! I still don't know if the entire situation has been settled because no one is responding to my inquiries.
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