Customer Reviews for U-Haul Moving & Storage of Norristown

8,315 reviews

1305 W Main St   Norristown, PA 19401
(& Airy St W Of Forrest, NO ON-SITE PARKING)

(610) 275-2470

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(610) 275-2470

1305 W Main St
Norristown, PA 19401
(& Airy St W Of Forrest, NO ON-SITE PARKING)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Syreeta Johnson-Caswell 
Rating:
5.0

Customer did not leave a comment.

Drake NAKAISHI 
Rating:
5.0

Angelo was exceptionally helpful. Did excellent work and spent time completely explaining the bike rack instillation!

JOEL ANGELO 
Rating:
4.0

Customer did not leave a comment.

PAVLO STATSEIKO 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Allen 
Rating:
5.0

very efficient

Timothy Wooters 
Rating:
4.0

The unit I had received for a rental there was clearly somthing wrong with the truck Everytime I came to a stop it would shut off. I drove all the way to North Carolina with the truck did fine except at red lights and in traffic..

Trevor Tenney 
Rating:
5.0

The attendant was very friendly and very helpful

Daniel Parisot 
Rating:
4.0

The drop off location in macon did not appear to be safe. The truck was also not processed and we received a notification that the truck had not been returned. Also the contact number in macon had a full voicemail, preventing us from resolving the issue.

bill thoroughgood 
Rating:
4.0

Customer did not leave a comment.

Kimberly Libus 
Rating:
5.0

Customer did not leave a comment.

James Drew 
Rating:
5.0

Customer did not leave a comment.

Antonio Parker  |  Overall Experience 
Rating:
5.0

Valet check in was great.

Larry Parrack 
Rating:
5.0

Customer did not leave a comment.

Guy Grimaldi 
Rating:
5.0

Pick up was so quick and complete very friendly staff!

Robin wilson 
Rating:
5.0

So mad I can't remember his name. But the representative on 03.17.2023 was really personable and helpful!

Stuart Ferguson 
Rating:
5.0

Tried to reserve the trailer online, but showed none were available. Went to location in person and was told there were several available and was able to reserve. Staff and experience at location was good, only issue was trying to reserve online.

George Leung 
Rating:
5.0

Customer did not leave a comment.

MARIA WIKER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald Livers 
Rating:
5.0

Keep the good work.

Juan Martir 
Rating:
1.0

they charge me $45 for fuel when I filled the truck properly before return and even left the fuel receipt on the seat

LAHIRU MUNASINGHE 
Rating:
5.0

Customer did not leave a comment.

Page Tyler 
Rating:
5.0

Customer did not leave a comment.

Evelyn Bennett  |  First Impressions 
Rating:
5.0

Between the Gentleman that helped setting me up with my storage (I believe it was Joseph) and the one (Kevin) that helped close us out and sent off in a tow trailer; I couldn’t have asked for anything better. The process was well communicated and extra helpful. God bless them. Totally worth working with them.

Jennifer Fragoso-Arambarry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christopher neal 
Rating:
5.0

I was in and out Quick and easy Have used in the past and will use again

Larry Brownell 
Rating:
5.0

Customer did not leave a comment.

TERRANCE KING 
Rating:
5.0

Customer did not leave a comment.

Roger Paris 
Rating:
5.0

Customer did not leave a comment.

Joan Marcozzi 
Rating:
5.0

The employees was fantastic and very helpful

Lorenzo Massadin  |  First Impressions 
Rating:
5.0

Everything Was as expected.

Steven Sparkes 
Rating:
3.0

Customer did not leave a comment.

BERNICE AUTOVINO 
Rating:
5.0

Customer did not leave a comment.

Michael Langston 
Rating:
5.0

Customer did not leave a comment.

Harold Frye 
Rating:
1.0

Customer did not leave a comment.

Paul Brown 
Rating:
4.0

Uhaul needs a better reservation system and policies about bringing your truck back on time. Every single time I order a truck which is at least once a year, I get told my truck is either not available at the time of reservation or they don’t have the size I ordered. The $50 you “get” if your reservation is not available is crap, I was told it doesn’t matter that they don’t have it at the time I requested.

Brittany Ryan 
Rating:
4.0

The dolly we rented was not in the truck or was given to us at check in. We had to return to the office after checking the truck.

Pablo Arieu 
Rating:
3.0

Customer did not leave a comment.

Cole Wilkinson 
Rating:
4.0

I filled the gas to 5/8 at the corner and got charged for 2 gallons. Sweet! I guess its wherever you can make a buck. Sad!

Andrew Morrison 
Rating:
5.0

Always great service & products

William TRAVERS 
Rating:
5.0

Customer did not leave a comment.

Dexter Daley 
Rating:
5.0

Customer did not leave a comment.

Jacques Lavoie 
Rating:
3.0

Customer did not leave a comment.

Caroline Donnelly 
Rating:
5.0

Customer did not leave a comment.

donald rice 
Rating:
3.0

Everyone was wonderful there. I allowed a friend access to my storage which gt me kicked out. I was required to vacate on feb 12th and was not given money back for days paid. I felt I should have been compensated or allowed to stay until the end of the term paid. I wound up having most of my belongings stolen because they were put outside. I was given only hours notice and I had no car to move my belongings. I am homeless so everything I owned was in that storage. I am now starting over from basically nothing.

danielle huges  |  Overall Experience 
Rating:
1.0

The truck and dolly were in very poor condition. The truck specifically is as if it wasn’t maintained at all. I would never recommend u-haul to anyone.

Justin Pienkowski 
Rating:
5.0

Angelo was friendly, professional, and did a great job. He is a credit to your company, as were the other two employees present.

David Prince 
Rating:
5.0

Customer did not leave a comment.

Ri Morgan 
Rating:
5.0

Customer did not leave a comment.

KRISTEN LINEHAN 
Rating:
5.0

Customer did not leave a comment.

Ryan Plaza 
Rating:
5.0

Customer did not leave a comment.

Evens Clermond 
Rating:
5.0

Customer did not leave a comment.

asharf beshay 
Rating:
5.0

Good experience, friendly and helpful staff

MARVIN BURROWS 
Rating:
3.0

Customer did not leave a comment.

patrick Leahy 
Rating:
3.0

The 17' truck that I rented had a problem with the transmission. I question how well the engine/transmission are maintained.

Michael Bilodeau 
Rating:
4.0

Customer did not leave a comment.

Robert Harris 
Rating:
4.0

Nothing. Everything was amazing. Great customer service. Will be renting soon

Maryam Ramos 
Rating:
5.0

Customer did not leave a comment.

Matthew OHara 
Rating:
5.0

Customer did not leave a comment.

Carmen Nogales 
Rating:
3.0

I rented a ten foot truck. I drove it 20 miles. I have a receipt that I put in 4 gallons of gas. I was charged for 3 gallons of gas. 20/7 is less than 3 miles per gallon. I do not think that is fair.

Michael Bilodeau 
Rating:
1.0

Customer did not leave a comment.

Cory Berry 
Rating:
4.0

Truck was not sufficiently fueled.

Tanya Evans 
Rating:
4.0

Customer did not leave a comment.

Mario Giese 
Rating:
5.0

It’s in norristown. It is located at a y interesection. People are always friendly and helpful here. No issues with my return and they took care of the process instead of me doing so on the app. Very helpful. Highly recommend.

Darren Carpenter 
Rating:
3.0

Customer did not leave a comment.

Percy Williams 
Rating:
3.0

Customer did not leave a comment.

Kevin Lo 
Rating:
5.0

The rep that checked me out is very helpful every time I have worked with him.

CHRISTOPHER SAWBY 
Rating:
3.0

Please email a copy of my original rental invoice. I have called several times but have not received. I was NOT given an invoice at the the pickup location.Thanks

Dave Kuchta 
Rating:
5.0

Customer did not leave a comment.

robert solder 
Rating:
5.0

Customer did not leave a comment.

CATHY FOSTER 
Rating:
5.0

Great staff! As always!

RYAN MARTINEZ 
Rating:
3.0

This office claimed they did not have my scheduled appointment on their calendar, and could not do the work, at that time. We had to reschedule with no guarantee that the work could then be done. It was completed that second day, but it was disappointing.

JOHN Parkes 
Rating:
5.0

Customer did not leave a comment.

Bradford Blockson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

hassan arouh 
Rating:
5.0

Customer did not leave a comment.

Rahul Agarwal 
Rating:
4.0

Customer did not leave a comment.

Amir Montgomery  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mario Giese 
Rating:
5.0

Person at drop off was great. Looked inside cab and gave me back my back pad that I left in driver's seat.

Pat Hoffman 
Rating:
5.0

Thanks for helping and giving me service to move

Reginald Tyson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Pitti 
Rating:
5.0

Customer did not leave a comment.

Edward Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Karen Mabry 
Rating:
5.0

Customer did not leave a comment.

Anatoliy Symoni 
Rating:
5.0

Did not have the size of truck ordered!

David Seel 
Rating:
5.0

Customer did not leave a comment.

Michael Rogers 
Rating:
5.0

The gentleman that assisted me was wonderful, great customer service!!

William Plant 
Rating:
5.0

Customer did not leave a comment.

Doreen Opelski 
Rating:
5.0

No improvement is necessary everything was great including the friendly staff

Brian Stackhouse 
Rating:
3.0

When I picked up the gas gauge was full. I didn’t drive it far and when I dropped it off, I put gas in it. The gas gauge said it was full but then I was charged and yall said it was almost on empty! I didn’t drive it that far! I’m mad. I’m a single mom on a SINGLE INCOME and I used this van to help take care of my home and I feel taken advantage of.

Daniyyel Macy 
Rating:
5.0

Customer did not leave a comment.

MICHAEL GRAY 
Rating:
5.0

Everything was good except the brake system of the truck.

Hyun Jin 
Rating:
4.0

The location was good but the uhaul movers help was the most disgusting experience. Noone showed up. Customer care did not receive my calls. Everything was wrong. Will never recommend anyone to use this service.

Chinmay Shingote 
Rating:
5.0

Customer did not leave a comment.

Shawanda Hunter 
Rating:
5.0

Customer did not leave a comment.

Wayne Bushnell 
Rating:
5.0

Customer did not leave a comment.

William Watson 
Rating:
5.0

Courteous & efficient team!

Chris Amman 
Rating:
2.0

Customer did not leave a comment.

Cheryl Pergine  |  Overall Experience 
Rating:
5.0

people were friendly and helpful, truck worked well

cletus rickert 
Rating:
3.0

. The only negative comment i have in regard to using U-Haul is the practice of not keeping the vehicles with a with a full tank of fuel. I feel the company makes out with this practice. The paperwork reflected the fuel level at 3/4 when in reality it was slightly more than half a tank. I didn't have time to go back in the argue the point. Even if the paperwork reflected the proper level, it's not possible to hit the exact level when you are at the rear of the vehicle guessing how much to put in. If the tank is kept at a full level, customers would just have to top it off before returning the truck. No guess work, always accurate. Other than that point, the truck was ready, and the representative was very professional.

William Johnson 
Rating:
5.0

Customer did not leave a comment.

Michael Carapellotti 
Rating:
5.0

Customer did not leave a comment.

Emily Cutler 
Rating:
5.0

Nice staff

Yonier Osorio 
Rating:
5.0

I had a great experience. The process was very fast. The van was clean, and drove surprisingly well.

kim katzor 
Rating:
5.0

Customer did not leave a comment.

George Motley 
Rating:
5.0

Everything was done right. The Manager, Angelo was awesome and explained everything to me and got the install done in the time frame he stated.

Daivd Martineau 
Rating:
5.0

Customer did not leave a comment.

Zeyad Said 
Rating:
5.0

Customer did not leave a comment.

JC Berland 
Rating:
5.0

Both SAs were kind friendly and knowledgeable. Location does not have parking but otherwise an excellent experience.

Pamela Thomas 
Rating:
4.0

The floors in the storage area could use resurfacing. They are very bumpy, and I nearly lost stuff to bouncing carts a few times. Otherwise, my experience was fine.

Jeffrey Logan Mead  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph George 
Rating:
4.0

Better vehicles.

Stanley Swierczek 
Rating:
5.0

They are very Professional and friendly!

CHARLES SAMUEL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Yonlanda Grisby  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mike Kell  |  First Impressions 
Rating:
1.0

Never heard back from

Adrian Woodson  |  Overall Experience 
Rating:
2.0

When i first rented the storage, I could have used the roll up door after office ours but then I couldn’t. Some guy said to me that i cannot use the rollup door after office hours even though he was there at the moment, he refused to help me with that door.

Hakki Pekin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESS DU GAN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KELLY EVANS  |  Overall Experience 
Rating:
5.0

Joseph Communicated well was very clear on procedures and the clocking in and out process per each visit. Made sure I was aware of the loading and unloading areas

Jennifer Fragoso-Arambarry  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mayra Dougherty  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Percy Williams  |  First Impressions 
Rating:
5.0

Staff was very helpful and friendly .I would recommend this UHAUL Rental facility to anyone looking for cooperative services & a great Staff. Chuck Samuel.

CHARLES SAMUEL  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Janae Washington  |  Overall Experience 
Rating:
5.0

Keep on being the best in this business

derrick scott  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Phyllis Paxton  |  Overall Experience 
Rating:
3.0

When I emptied my Storage my things were covered in "Mice Waste" and "Cat Spray". I've been using this Facility for over 20 years. I was very disappointed

Dawn Ellis  |  Overall Experience 
Rating:
5.0

I had an excellent experience at this UHaul. Friendly and professional service; well-maintained trucks and storage units. It is quite busy, though - they handle a lot of customers.

Hector Varela Rios  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bradford Blockson  |  First Impressions 
Rating:
5.0

Kevin, Sherrill, and Angelo were extremely helpful throughout. We are thankful for their consideration and professionalism, and highly recommend this location to anyone. Sincerely, James J. Hamilton and Delia B. Hamilton

James Hamilton  |  Overall Experience 
Rating:
1.0

Dejuan picked up where the slack was , he was extremely helpful. He helped defuse the situation and has taken initiative to caring for the customer on professional level. This employee deserves a promotion..!!!! Clearly this employee displayed remarkable character and this shouldn’t be over looked…!!!!!

Shaolin Hoff  |  First Impressions 
Rating:
5.0

Very courteous and understanding.

Theresa Bosler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RITVIK SINGH  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sheena Medley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hector Varela Rios  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

deborah anderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

henry anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leslie Vaccarelli  |  Overall Experience 
Rating:
4.0

Good experience great !

Carl Shank  |  Overall Experience 
Rating:
5.0

Shirrell and Jason went out of their way to help me.

Joe Bratcher  |  First Impressions 
Rating:
5.0

Mr Angelo Owen was such a big help,

Sharon Mayo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Wild  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Denise Clemons  |  Overall Experience 
Rating:
5.0

Your rental trucks are priced Extremely high, for a one-way. Where budget rental trucks were $1000 cheaper than yours. Thankful, For the gentleman that assisted me that day of Friday, February 24 he was very helpful and understanding regarding the price differences between the two companies.

Cassandra Hunter  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ED SANDY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carlton Croom  |  Overall Experience 
Rating:
4.0

We moved out on December 26, 2022.

Gary Huber  |  Overall Experience 
Rating:
5.0

Very energetic friendly staff. My experience was very satisfying 😁

Roger Hicks  |  First Impressions 
Rating:
3.0

The two staff members were excellent the manager on the other hand was rude and disrespectful wouldn't give us her name when we asked three times for it

vallean baum  |  First Impressions 
Rating:
5.0

Best manager ever

VENUS VENUS C JOHNSON  |  Overall Experience 
Rating:
2.0

There were I few safety issues with this facility, And they block the garage entrance door with trucks and or trailers making it harder for people to get stuff inside ..chains on the docks is definitely a safety concern..definitely needs to be addressed

jose perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samone Smith  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Diane Scott  |  First Impressions 
Rating:
2.0

Access code to get in does not work. Had to wait for someone to let me in every time. Since access code does not work I can only come while someone is in the office, which decreased my moving/ ccess time from 10pm to 5pm. The employee said this is a common problem at the facility. If unresolved I will be moving my belongings which is a great inconvenience!

Diana Pagnotti  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sheena Medley  |  First Impressions 
Rating:
5.0

The questions I answered above are true but my question is my storage was going up for auction I have personal stuff in there like clothes and personal paper work and pictures my question is if I oun 5 hundred on my storage and sell it for 6 or 7 hundred do I get reimburse for something to replace my clothes?

Angel Rosado  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Peggy Massadin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MUMTAAZAH HAAMEN  |  First Impressions 
Rating:
5.0

My 1st truck had roaches in it, but the staff took care of it right away and gave me a new truck, and they was also helpful throughout my whole process

Sharon Mayo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patience Elliott  |  Overall Experience 
Rating:
2.0

Often staff was “missing” for several minutes and customer would just be cues up at the counter , additionally some of the staff were not pkease t or accommodating not knowing what arrangements had been made, additionally my unit was broken into and the lock changed by whenever broke in .. I was told it was not changed by uhaul so I was quite upset with that

Vincent Thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julio Alvarez  |  Overall Experience 
Rating:
2.0

There was rat poop on my boxes and the staff there where very rude.

Jolanda Vega  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dawn Ellis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WESLEY PINNOCK  |  Overall Experience 
Rating:
3.0

Th whole process Took way too long and a couple of the employees did not know what they were doing!! I tried to make a return and he did not know how to do it it was extremely frustrating !!! I will never go back there! And I am calling Uhaul Head Quarters because this was absolutely the worst experience ever!!

Cheryl Pergine  |  First Impressions 
Rating:
2.0

I don't know what this is for--I moved out of storage unit #1060 on 8/26/22 & unit #2007 on 9/25/22. The access hours were difficult because the key card often didn't work.

Dianne Perogine  |  Overall Experience 
Rating:
1.0

NO ONE REACHED OUT TO ME PRIOR TO MY STORAGE BEING AUCTIONED OFF.

princess malave  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyron McLean  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHERYL GAITHER  |  First Impressions 
Rating:
5.0

The manager was the best. Thanks

Fredick Love  |  Overall Experience 
Rating:
5.0

Thank you, you were there when I was in need.

anatoliy labasz  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SUE PFEIL  |  Overall Experience 
Rating:
5.0

Everyone was professional and very helpful.

BARAK GREENWOOD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kathy Mclean  |  First Impressions 
Rating:
5.0

Staff went out of their way to accommodate my needs.

CINDY COLE  |  First Impressions 
Rating:
5.0

N/A

Gwen Seetoo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TRESAUN LEE  |  Overall Experience 
Rating:
1.0

My lock was cut off, my storage unit was entered without my permission, and management did nothing to compensate me for my inconveniences

FARIHAH HAQUE  |  Overall Experience 
Rating:
5.0

As to the first question, the facility was secure, butit could have been better lit. At times I had to use a flashlight in order too see well in the room. Other than that, everything was great.

Walter Cooper  |  Overall Experience 
Rating:
3.0

The On-Line site gave me the colored important information about the unit number, the day to move-in BUT Didn't Mention I Needed To First Go To The Office And Get A Swipe Card Registered To Get Access!! That Part Wasn't CONVENIENT AT ALL!!

Cherise Courtney  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

jordon lowe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brent Jenkins  |  Overall Experience 
Rating:
3.0

The cashier was very nice.

Deandrea Carter-Perry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Moody  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alicia Mason-Sides  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ALIMAH ABDUL'HAKEEM  |  First Impressions 
Rating:
4.0

There is a mouse problem but the overall experience was a good one the gentleman Ariyah who manages the building is amazing and always accomadating

Warren Leach  |  Overall Experience 
Rating:
5.0

Clean, Convenient, and Reasonable.

Anand Gupta  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Theodore Wilkins  |  First Impressions 
Rating:
5.0

Staff was great, manager of facility checked in with us to make sure everything was OK, which I was really nice of him to do.

Wendy Delong  |  Overall Experience 
Rating:
5.0

Great place to store your personal belongings. ***** (5) Stars

THOMAS TAYLOR   |  First Impressions 
Rating:
5.0

Great job and nice experience

Durant King  |  Overall Experience 
Rating:
5.0

Staff was very friendly and helpful

juanita bryant  |  First Impressions 
Rating:
1.0

This was the nastiest rat infested place I have ever seen

JOHNNIE HOPGOOD  |  Overall Experience 
Rating:
5.0

Manager at the Norristown, W. Main St. location is extremely helpful, professional and goes above and beyond to make your experience with U-haul the best possible. I highly recommend!

Katie Giuliani  |  First Impressions 
Rating:
5.0

Was skeptical about using UHaul but after signing up, was very much impressed

Adrian Woodson  |  First Impressions 
Rating:
5.0

Great customer service

claire ellenor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donna Carotenuto  |  Overall Experience 
Rating:
4.0

Good One !

theodore leblanc  |  Overall Experience 
Rating:
1.0

Rodent infestation, rodent feces all over our items, rodent damage (chewed through things) to items, lack of management concern. This place is the worst. Management doesn’t care about the infestation and does not care about customers.

Christa Moulden  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Valarie Scott Lee  |  Online Move In 
Rating:
5.0

I like it so much I have taken out a second locker for my daughter who is moving here shortly.

STEPHEN MARANDO-BLANCK  |  First Impressions 
Rating:
5.0

Staff was helpful went to storage bin with me to show me how to work the door for access to the storage unit made sure I was satisfied with the unit check bout was just as good as the check in

Monica Johnson  |  Overall Experience 
Rating:
1.0

Person who get kyes from hi racist he throw the in my face

Khalid Bel Rahlou  |  Overall Experience 
Rating:
5.0

After having my furniture stored there for extended period I was worried that there would be some kind of damage...closed in smells, pest etc. My furniture and boxed items came out the same way they went in. Damage, odor and pest free.

Sharon Allen  |  Overall Experience 
Rating:
1.0

We reserved a unit a month in advance and were told the day we were moving in that the unit we reserved doesn’t exist, despite us calling the day prior to confirm. Then the unit was not the size we wanted but had no choice but to move in anyway. We asked for the price we reserved but were told that we would have to pay more. Then I look online and it’s more than the price that was quoted to us for the unit we moved into. NOT HAPPY

Christa Moulden  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Julie Marks  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Julie Marks  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Rachael Kinsey  |  Overall Experience 
Rating:
5.0

Pest control needed in storage area. I saw a mouse around my boxes. Other than that, everything was so smooth. Staff are so helpful.

Saldiray Sen  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Laura boyle  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KYENDAH GREEN  |  First Impressions 
Rating:
5.0

All good!! 😁

Thomas Taylor  |  First Impressions 
Rating:
5.0

Glad to do business with Uhaul Storage.

Thomas Taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rose Mcewen  |  Overall Experience 
Rating:
4.0

Everything was excellent, except for the toilet. Someone had put faeces on the toilet bowl by the toilet tank .

Diane Moore  |  First Impressions 
Rating:
5.0

No complaints, well run

David Gullo  |  Overall Experience 
Rating:
1.0

Sign up process is slow. ain door of facility is broken. Move in process through one of the side doors, which was clearly not made to be a meaningful route of transport, took an eternity.

Shua-Kym McLean  |  First Impressions 
Rating:
5.0

Except for high storage rates nice facilities

joseph paul  |  Overall Experience 
Rating:
5.0

Stephanie was terrific.

STEVEN SHEEHAN  |  First Impressions 
Rating:
5.0

Prompt service and nice storage room

Lubna Inamdar  |  First Impressions 
Rating:
3.0

Storage needs to be remodeled and upgraded.

Kevin Irving  |  Overall Experience 
Rating:
5.0

The staff were extremely professional and courteous! Both the young man who helped look over the truck return and the young woman who helped us with the storage unit were outstanding! Thank you!

Christine Cashman  |  First Impressions 
Rating:
5.0

Received our two uboxes just fine. Helped locate our uboxes for unloading, and then the next day for storage.

David Gullo  |  First Impressions 
Rating:
2.0

Customer service wasn’t very good and after 2 months I was charged an extra $5 on my bill without any notice

Jalessa Scruggs  |  Overall Experience 
Rating:
3.0

I was trying to tell them I moved out but there was only one person working and couldn’t wait as I had movers waiting

Maggie Bohall  |  Overall Experience 
Rating:
5.0

The woman who was working last night (I am so mad I can't remember her name) was WONDERFUL! She was fast, helpful and had a huge smile! She is definitely an asset to your company!

Sarah Parmley  |  Overall Experience 
Rating:
4.0

Staff was friendly, respectful and helpful and quickly unhooked car trailer and was shown sample and actual storage unit that was in convenient spot and right size for was I had to store.

SHAWN DAVIS  |  First Impressions 
Rating:
5.0

Great service! Thank you

Catherine Sandiford  |  Overall Experience 
Rating:
5.0

Young Lady was very helpful and answered all of my questions

anatoliy labasz  |  Reservation 
Rating:
5.0

It was great experience and my goods were safe. They delivered as promissed and i would recommend to any one.

Ramakoti Kunam  |  Overall Experience 
Rating:
4.0

Accommodating staff.

Fiona Elias  |  Overall Experience 
Rating:
5.0

Fast and efficient. Thank you.

Bill Tillar  |  Reservation 
Rating:
4.0

The owner was friendly and helpful and he and his staff made my moving day much easier.

Ralph Galvan  |  Overall Experience 
Rating:
1.0

Uhaul is the worst moving company . They took my truck reservation a month ago, I spent a lot of time on the phone , pick up, drop off location.. 2 days before I get the truck, No TRUCK AVAILABLE!!

diane pinard  |  Reservation 
Rating:
5.0

Great experience!

rose mason  |  Overall Experience 
Rating:
5.0

Went above and beyond to make sure my rental needs were met.

Shaunice Hawkins  |  Overall Experience 
Rating:
5.0

Staff in Norristown, PA location made everything easy and hassle free!

Cheryl K Boles  |  Reservation 
Rating:
5.0

If I had to do it again I will

donald hart  |  Overall Experience 
Rating:
5.0

Kelley (the facility manager) was outstanding, as was Frank, his colleague. They made my move-out simple and stress-free. Kelley could not have been more helpful or friendly, he deserves recognition!

Romanelli Philip  |  Overall Experience 
Rating:
1.0

I had such a terrible experience that ended up costing me $300+ and HOURS of inconvenience!!! I still don't know if the entire situation has been settled because no one is responding to my inquiries.

Joel austin  |  Overall Experience 
No reviews have been submitted for this location.

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