El cliente no dejó un comentario.Philip M.
U-Haul Moving & Storage of Newport
Newport, RI 02840
(Located off the Newport Bridge near the Newport Naval Base's main entrance)
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Heather T.
El cliente no dejó un comentario.Gregory S.
Not everything was greatMark L.
Service was awesome as usual and very helpful.Robert S.
Both agents were, GREATTTTE !!!Richard Q.
Quick in and outRobert B.
The U-Haul personnel was extremely helpful right away and assisted me close out the order quickly and fully. He provided excellent service.ANTHONY V.
Friendly and knowledgeable.Martin S.
El cliente no dejó un comentario.Ryan M.
Superb , all aroundJames H.
Everyone here was super helpful. Will definitely be a repeat customer.Nathaniel L.
El cliente no dejó un comentario.Kevin S.
El cliente no dejó un comentario.ROBERT B.
I would recommend this location to anyone in need of storage. From the units to the staff it was a good experiencechip d. | Overall Experience
After hour return pricing adds an extra day. .gougingRichard H.
Always an excellent experience at this location. Great staff. Very helpful and prompt. I'll always use this location and U haul when I need to tow something!! Thanks again!!David L.
Thank you for exceptional service. The rental process was very convenient and straightforward. The staff at pickup and return were very friendly, polite, and professional with very quick service.Benjamin M.
Ian and his staff were very pleasant and helpful to me. I will recommend them to anyone in need of trucks and supplies.Mark S.
The original order had different drop of locationJames M.
frankly, it was handled very poorly. You should be able to review my customer portfolio and retrace some of the F'ups along the way. Unfortunately, uHaul would not be on the top of my list of recommendations....Kurt L.
Ian was great his store was clean presentable and organized! The van we rented was immaculate and smelled incredible! If I ever need to rent from uhaul again I will rent from this location only! Hands down the best rental I've ever had!Stephen G.
The professional staff along with safe and secure facilities really helped add to the satisfaction of my experience. The manager was also supportive and flexible during the COVID pandemic as he allowed me to catch up on late payments without the worry of having my unit be put up for auction.landerrick b. | Overall Experience
El cliente no dejó un comentario.David S.
At times it may be under staffed but reps Present are very capable to deal.David H.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.Guy W. | Online Move In
Very convenient location and excellent customer support, very efficient and helpful!Peter T.
Very good experience. Best storage facility on Aquidneck Island where everyone is always very professional and helpful.Patrick W.
Thank you for being kind to me in my time of need....Denise M. | First Impressions
El cliente no dejó un comentario.richard B.
I have used Newport U-haul many times over the years. Always excellent service.Lance L.
El cliente no dejó un comentario.Alexander P.
I had a very pleasant experience using this UHaul location. The unit was clean and easily accessible.Lisa S. | Overall Experience
El cliente no dejó un comentario.JERRY T.
El cliente no dejó un comentario.Jon W.
El cliente no dejó un comentario.John B. | Overall Experience
Great experience. The Ian Massey, the GM, was very knowledgeable and efficient. The on line check in process worked great.Robert F.
This is not my email I keep calling but nobody does anything about itGaetano C.
El cliente no dejó un comentario.Robin D.
Great service staffWilliam D.
The gentleman at the service desk, I forget his name, was very helpful. I was a little disappointed that I turned the truck in a few days early, then was charged for extra mileage.John S.
The attendants made the drop off process easy and much less stressful than the pickup experience.Sara G.
El cliente no dejó un comentario.Robert L.
El cliente no dejó un comentario.shawn M.
El cliente no dejó un comentario.Michael K.
Excellent customer service always here at Newport RI locationFrank R.
El cliente no dejó un comentario.Kevin H.
El cliente no dejó un comentario.Shawn W.
THE TRUCK I WAS GIVEN IS NOT SAFE The website experience was excellent, the people working at the UHAUL place in Newport were very good. The problem was the truck itself: going at 45mph on the highway a tremendous vibration would appear, apparently coming from the front wheels from what I could tell. The whole truck would shake and the steering wheel too. THIS TRUCK IS NOT SAFE. It must be taken out of circulation and given a thorough check. I mentioned this to Shane when I returned the truck yesterday. In addition the handle for opening the window keeps coming off every time I open/close the window. Orlando MerinoOrlando M.
Fast, Friendly, Efficient, Fair Knows what to do in any kind of situation.paul R.
El cliente no dejó un comentario.Stephen M.
Great serviceJAMES M.
El cliente no dejó un comentario.David E.
No one at drop off point. Had to go inside. Employee said he was not one working and to just give him the keyJames C.
El cliente no dejó un comentario.Donald M.
El cliente no dejó un comentario.Manuel M.
El cliente no dejó un comentario.Albert N.
Liam was incredible!Johnathan F.
Knowledgeable and very respectfulPhillip D.
El cliente no dejó un comentario.Ronald G.
Nothing. Everything went very smoothly. Staff and management were friendly, knowledgeable, and courteous.Michael D.
El cliente no dejó un comentario.nando N.
El cliente no dejó un comentario.Sean H.
El cliente no dejó un comentario.Paul Matthieu C.
Ian did an excellent job. He helped me through a stressful situation.paul R.
The mobile pickup isn't worth the hassle. Just do it in person.Paul G.
El cliente no dejó un comentario.Thomas M.
El cliente no dejó un comentario.Richard M.
El cliente no dejó un comentario.Durant J.
El cliente no dejó un comentario.Debra O.
Polite and friendly experienceDANNY V.
El cliente no dejó un comentario.Renai C.
Manager at the store was friendly, knowledgeable and professional. Would go back again and tell family and friends to use.Rich D.
Very helpful fellows that work there always !Shirley S. | Overall Experience
El cliente no dejó un comentario.Thomas H.
El cliente no dejó un comentario.Brendon R.
El cliente no dejó un comentario.Brian E.
Need more help at this location !Michael C.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.George O.
El cliente no dejó un comentario.John M.
Very nice staff and professional.Randy A.
They were quick and easy. Not much contact which is good.Paul P.
Fire everybody there and start anewDavid G.
Van was dirty. I couldn't respond to link. I tried. Check your logs. I still got billed $25 for cleaningMichael D.
El cliente no dejó un comentario.Rita V.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.KEVIN B.
El cliente no dejó un comentario.Lauren H.
Not much everything went well and personnel was very helpful when I needed vehicle a few days more they made it workWILLIAM B.
El cliente no dejó un comentario.Thomas S.
El cliente no dejó un comentario.Joseph F.
I parked the truck, walked in to the open and unlocked door, and a voice from somewhere shouted they were closed. I said I just want to drop off the truck, but they were very rude and repeated loudly that they were closed, despite an open, unlocked door with all the lights on. I never saw the person.Philip R.
El cliente no dejó un comentario.Faith S.
El cliente no dejó un comentario.DAVID H.
El cliente no dejó un comentario.Paul J.
El cliente no dejó un comentario.Chester K.
El cliente no dejó un comentario.Nycole M.
El cliente no dejó un comentario.Paul G.
All was good and easyFlavio B.
El cliente no dejó un comentario.Mark A.
There needs to be more staffing to answer the phones because it took me days to get through to anyone. Once I got through to the staff, everyone was friendly and great.Hayley P.
El cliente no dejó un comentario.Carmen C.
El cliente no dejó un comentario.Chung C.
Pre--check in online made for an easy pickupRonald K.
Clean, secure, and amazing helpful management. I will miss you!Donna M. | Overall Experience
Impossible to get a staff member's assistance. Technology issues with the key card made it so that I could not access my unit without staff help for the first month. Staff were polite but very unhelpful.Molly C. | Overall Experience
El cliente no dejó un comentario.Theodore A. | First Impressions
El cliente no dejó un comentario.Joanna O. | Overall Experience
Ian was the best associate you could have. He gave all the benefits of storing my things at this facility. He worked with my movers during the pandemic and he was safe and professional. I so appreciate everything he did for me and your company. Thanks, Ian.Anne P. | Overall Experience
I lost due to water damage, many items on the morning after the flood. Is there a way to recoup losses? Being that the entire place was a crowded, wet, truck laden area, with people running around, we had to dump many items because you wanted all units emptied, I had no place to store items, and felt rushed to empty and get out of there.madeleine v. | Overall Experience
Everyone was super helpful! Great experience!Ivy H. | First Impressions
Everyone at the Newport location was very professional. Jordan processed the storage unit for me. He was professional. It seems like they are short staffed but other than that, all was fine. No issues. Huge shout out to Ian for realizing I'd left my wallet and phone in the rental and returning them to me. Thank you so much!HENRY C. | First Impressions
Overall excellent customer service, ease of access and safe. GraciasDeborah K. | Overall Experience
Great service and timing. It was a very smooth transition for our move.dale b. | First Impressions
Convenient location and Ian (the manager) is always helpful.Allyn U. | Overall Experience
El cliente no dejó un comentario.Brian L. | First Impressions
The young men at 111 Connell HWY are always very helpful and kind would recommend them always ….Thank you !Shirley S. | First Impressions
El cliente no dejó un comentario.Megan J. | Overall Experience
I was checked in very efficiently and walked thru the steps to access my unit. Very satisfied Thank YouStephen H. | First Impressions
El cliente no dejó un comentario.CARMEN M. | First Impressions
Great help glad to finally find 24 hour hassle free accessroger s. | First Impressions
Everything met or exceeded expectations.MICHAEL T. | Overall Experience
The best customer service that I have experienced in Rhode Island and in the States in general with honesty is from Ian. His humbleness and kind attentive nature is what Customer Service is all about.sina f. | Overall Experience
The manager was incredibly helpful and supportive.Michael B. | Overall Experience
The climate controlled storage units were exactly what I needed. I just wished that the temperature ranges were not so extreme.Karl N. | Overall Experience
the staff was as stated, very helpful, friendly & extremly competentAngeles A. | Overall Experience
Appreciate the free month manager gave me for being in the military.George B. | Overall Experience
Ian was very pleasant and helpful .Keith M. | First Impressions
J. Taylor was terrific on Customer Service! He rent me a climate controlled locker then patiently showed me to the location & went to the access codes & locking process. Excellent U-Haul manager.Terrence S. | First Impressions
Understaffed on Monday when we checked in. The manager working was excellent - but he needed help, we had a long line and he was running in and out to trucks and the storage unit.Elizabeth B. | Overall Experience
My belongings were kept warm and dry all winter long. Thanks.bonnie s. | Overall Experience
YoLiang Z. | First Impressions
the access key pad to the storage was broken for months. had to go in the store to swipe in.frank h. | Overall Experience
The staff have always been great!Abby A. | Overall Experience
Successfully moved personal goods from WA to RIANDE F. | Overall Experience
Everything appeared great, until I went to move out from the unit. I found mouse droppings and an overwhelming smell of cigarette smoke that hopefully comes out of my furniture (I don't smoke).Dana R. | Overall Experience
Dealt with Ian and this location before. They couldn't be nicer or more helpful. I highly recommend them.zee a. | First Impressions
Ian was very helpful.GABRIEL S. | First Impressions
My overall experience with the staff at U-Haul Moving & Storage of Newport was excellent. I did have an issue with the overall experience with U-Haul on the phone. Very poor service overall.Chris B. | Overall Experience
Thank you for being so nice, Neil B.Neil B. | Overall Experience
Never had one problem or concern. Now renting at a Public Storage Facility in another state.SANDRA G. | Overall Experience
Ian was excellent he took us by the hand and walked us through the entire process of getting a storage unit and covered everything we needed to know from a to z. Highly recommended!Alec S. | Reservación
Had a bit of a kerfuffle when I was charged rent after I moved out. It took several phone calls and two days to hopefully get that sorted out. We'll see if it's removed on the next statement.virginia l. | Overall Experience
Everytime I stopped by to pay my bill or even called for questions.... Everyone was very helpful and informative. If I ever need them again I know I'm in good handsMaecille M. | Overall Experience
Great service ...good information and instruction on trailer & truck! Only wish truck with super comfort (suspension) was provided for my long ride of 1,600 miles! Overall, pleased.Richard T. | Reservación
No surprises. Friendly staff. Convenient hours and location.lisa a. | Overall Experience
We used the climate controlled storage units. It was always clean and nothing we had stored got any damage. Staff was always helpful and courteous.Nancy G. | Overall Experience
I will continue to use U-Haul on Connell Hwy. Great service, clean and well organized.Phillip S. | Overall Experience
The service was subpar at best.Brett W. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
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¡Venedemos cientos de productos para que las mudanzas sean más simples!
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