El cliente no dejó un comentario.Irving H.
Customer Reviews for U-Haul Moving & Storage of Newnan
Newnan, GA 30265
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 7/4/2022: 7:00 a. m. - 5:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Todd E.
El cliente no dejó un comentario.John G.
El cliente no dejó un comentario.Alicia H.
El cliente no dejó un comentario.Jarrod T.
The Slide out loading ramp broke during my Move and it took 3 plus hours to get someone to come and Temporarily fix it. I ended up having to load my belongings with the loading ramp halfway out of the truck in a stuck position. I was also charged for an extra day because I returned the Truck a few hours late because I couldn't drive it with the Ramp sticking halfway out of the Truck.Josh G.
El cliente no dejó un comentario.gregory P.
super nice u-haul employee who checked me in. quick and easy return processCarol M.
El cliente no dejó un comentario.Marcy W. | First Impressions
Very friendly and fast!Carol M.
Trailer was filled with water. My only option...I CLEANED the trailer and departed. Only to find the water was from a hole in the front of the trailer. COMPLETE FAILURE FROM UHAUL.David B.
They were greatJames S.
The lady who was assisting me with the rental seemed annoyed and not very interested in her job. Since she works in customer service, I would suggest to her to take a step back and get yourself together before working with a customer because what you do reflects on the company that you work for and makes people not want to do business with you.Taneca M.
El cliente no dejó un comentario.Robert M.
El cliente no dejó un comentario.Tony T.
Poor customer service and rental trailer had a broken handleJohn H.
El cliente no dejó un comentario.Kelvin T.
El cliente no dejó un comentario.RANDY W.
A customer's first contact should always be with someone who smiles and doesn't act bored. The return process was quick and easy.KIM H.
El cliente no dejó un comentario.Michael S.
Booked a pickup, there was no pickup. Had to use a van instead. Start driving and safety service lights came on. When I returned it with low gas, BECAUSE of the service lights and not wanting to drive an unsafe vehicle, my concerns were ignored and downplayed be â€œthe sensors are on backwardsâ€ as if I'm supposed to know that and as if that kind of irresponsibility makes it better. Was still charged the outrageous fuel fee because I rushed to get the vehicle back feeling unsafe driving it.Nate J.
El cliente no dejó un comentario.jeri w. | Online Move In
El cliente no dejó un comentario.camille G.
El cliente no dejó un comentario.SHONNIE C.
El cliente no dejó un comentario.Chalice V. | Overall Experience
El cliente no dejó un comentario.Samuel C. | First Impressions
El cliente no dejó un comentario.JERRY W.
My go-to rental place near my home. This location has the smoothest rental and drop-off Uhaul location I've used.Jon B.
I was charged for fuel after leaving more fuel in the tank than there was before I got the vehicle. I even had a picture showing the tank level. I was told the fee would be waived but it wasn't. Overall service was ok.Terrell B.
El cliente no dejó un comentario.Brandon B.
El cliente no dejó un comentario.Reagan C.
Attempted to use the app, less than desirable. It asked for information during pickup that nobody would have on them (passport, deed, utility bill). Ended up going inside, the team was very quick and thorough. Easy process to turn in as well.Matthew S.
El cliente no dejó un comentario.Nikia P.
El cliente no dejó un comentario.randall R.
El cliente no dejó un comentario.William A.
El cliente no dejó un comentario.Bryan W.
Aaron went above and beyond any expectations I had made me feel very comfortable. Probably won't go anywhere else for rentals even if there is one closer.Christopher R.
El cliente no dejó un comentario.Vincent D.
El cliente no dejó un comentario.lametriss S.
El cliente no dejó un comentario.DANIEL L.
El cliente no dejó un comentario.Shepard T.
El cliente no dejó un comentario.james V.
Complete lack of professionalism, lazy attitudes not customer service oriented just people going through the motions of working.Jacob R.
El cliente no dejó un comentario.Justice M.
El cliente no dejó un comentario.Annette S.
El cliente no dejó un comentario.paula S.
El cliente no dejó un comentario.Christopher L.
El cliente no dejó un comentario.luis H.
This is the second time I have rented from this location. Absolutely the best people..Kelli K.
Uhaul staff are so helpful and polite..Michael D.
Very helpful staffISAIAS D.
El cliente no dejó un comentario.Melvin O.
El cliente no dejó un comentario.MARGIE H.
El cliente no dejó un comentario.Shirelda F.
El cliente no dejó un comentario.MELVIN O.
Great staff friendly and clean facilityvincent D.
El cliente no dejó un comentario.susan H.
El cliente no dejó un comentario.BRANDON P.
El cliente no dejó un comentario.Walter R.
El cliente no dejó un comentario.Thomas G.
Everyone I dealt with did a great job, friendly and quick.JOHN J.
Very helpful and kind. Best uhaul experience ever. Most locate have dealt with in the past were rude and had no idea what they doing. Not this location. Good job.DUANE M.
El cliente no dejó un comentario.Larry F.
Nothing. This continues to be the best, easiest Uhaul I've ever gone to. Every timeHunter M.
El cliente no dejó un comentario.Tom F.
El cliente no dejó un comentario.Marc D.
El cliente no dejó un comentario.Noreese B.
Do not change the pick up location unless you are able to verify with the customer that this is okGary C.
El cliente no dejó un comentario.Desiree P.
There was NO ONE in the check out area when we arrived v- we had to go and look for them to get our vehicle. The truck was clean, but the driver side window was next to impossible to roll back up after you opened it. Also whenever the fuel saving gage went into the red when going up hills, the A/C would quit blowing. The gentleman that checked us back in when we returned the truck was fantastic.donna S.
El cliente no dejó un comentario.Richard L.
The outside was very dirty and difficult to see trough and the dirty wind shield.Constance B.
El cliente no dejó un comentario.Thomas H.
I think it's a great place and great people. I go there at least once a week sometimes more to rent a 5x9 trailer and your literally in and out within 5 minutes or less. Only thing I wish is that there was a way to buy one if there trailers, I love them they are really nice and very heavy duty!!Brian B.
Tried to initial ly give me a truck with engine light on and bald rear tire with a 5 inch gash in side wall that u could pry up and see belt!!! 2nd truck okay, but air conditioning did not work.Perry D.
El cliente no dejó un comentario.Walter R.
Trailer was not at this location. Had to drive to a different location to pick up my rental. Was told, " I guess they didn't have time to bring it here." ?Mark S.
Aaron my customer service person was excellent!!JOHN M.
El cliente no dejó un comentario.hunter B.
El cliente no dejó un comentario.Christopher D.
The engine check light was on but the guy at the counter told me not to worry about it that it was just a CO problem. Both gentlemen I dealt with one on Friday and one this morning were very professional and polite.BEVERLY J.
El cliente no dejó un comentario.fabrice M.
El cliente no dejó un comentario.Son L.
Trailer was NOT taken care of. I have rented 3 of these exact trailers from you in the past 4 weeks. The lights had a short, got pulled over by the Georiga State Patrol. When I dropped it off the guy was like... Good thing that you did not act like he care. I was not happy.Clay A.
Nothing. Great service! We love this place..DAVID T.
This cargo van was a godsend! I needed to pick up an item at Lowe's that was too large for my car. Without your rental vehicle i wouldn't have a way to get it home! Thank you Everyone in the store was professional and friendly. Now I know where to go if I run into another situation like this.Cheryl P.
The online return was somewhat confusing. I went through the steps and was led to a 4 step â€œscreenâ€, but it never said that the return was complete, and wouldn't allow me to go back to restart it. I am hoping that it went through.Kimberly S.
El cliente no dejó un comentario.Cynthia P.
Grayson was super helpful! I have no suggestions for improvement.Jill L.
El cliente no dejó un comentario.Darryl S.
Everything went wellDavid L.
El cliente no dejó un comentario.MITCHELL C.
El cliente no dejó un comentario.kimberly C.
Messed up our drop off location. Had to go back and have it corrected. But it did not correct it in the system. It caused a problem when we went to drop offMark W.
Having a reservation but there was no truck. The nearest available truck was over an hour away.James R.
El cliente no dejó un comentario.Matt L.
No biggie, the tire pressure sensor warning light stayed on. Other than that, all Good!James H.
Awesome customer service from beginning to end!!!!DEXTER H.
I was charged for cleaning even though the trailer was clean. There was a glitch not allowing me to return the trailer without saying it was dirty please can I get that refund.Michael M.
Can't say more about Lisa and Aaron and the two gentlemen that's helped me Hook up the trailer as well as latch down the car on the dolly.Donald S.
El cliente no dejó un comentario.TONYA H.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.Joel H. | Overall Experience
El cliente no dejó un comentario.Sonya B. | First Impressions
Everyone there was excellent, helpful, and knowledgeable!!!!!! I love this location!Jasmine U. | First Impressions
El cliente no dejó un comentario.Angela J. | First Impressions
El cliente no dejó un comentario.Keri R. | Online Move In
I reserved a 10 by 5 unit get there put my motorcycle in the openings only 3 ft I measured it so I had to get a 10 x 15 cuz that's all they had it cost me another $70 a month kind of false advertising to meet attend by 5 is really a 10 X 3 entrancewilliam l. | First Impressions
Had my belongings there for 2and half years cause of a move and finally found a home. The prices went up several times during that time. Was not so happy with that! But other than that I was happy with them!Angie G. | Overall Experience
El cliente no dejó un comentario.Craig J. | Online Move In
El cliente no dejó un comentario.William L. | Overall Experience
Love itjalil a. | First Impressions
Overwhelming smell of mouth balls in the whole facility. Very toxic I feel like you should not allow moth balls very toxicSHARON B. | Overall Experience
El cliente no dejó un comentario.JON M. | Overall Experience
El cliente no dejó un comentario.Teresa C. | Overall Experience
El cliente no dejó un comentario.Laura B. | Online Move In
Apparently there is a disconnect between Uhaul Corporate and franchise locations. Everything about the unit I reserved through the website was backwards. It was supposed to be a 10x10 indoor unit that was free for the first month...in reality all they had to offer was a 5x10 outside unit for $90. Might use their trucks again but I'll never use their storage.MATTHEW S. | Overall Experience
The agent that attended to me was friendly, courteous and knowledgeable.David A. | First Impressions
I turned in keys and my card in November and you all continued to charge me. My moving company picked up my items and I left the unit. I've explained this multiple times to your "customer service " and no one has helped. They stated I still owe $500. Worst experience ever!BRANDI C. | Overall Experience
An awesome move-in! The staff could not have been friendlier; the were thorough and quick. 1st time storing with U-Haul and will never go anywhere else. Clean, well-lit, easy to find my way around with all the markings, and they provide carts to use. Excellent experience all around!CHRISTOPHER M. | Online Move In
El cliente no dejó un comentario.SANDRA L. | First Impressions
El cliente no dejó un comentario.kyle d. | Overall Experience
El cliente no dejó un comentario.Jim S. | Overall Experience
El cliente no dejó un comentario.Deidre W. | Online Move In
Price increase was annoying. Also annoying was employees inability to lookup my account using my name or phone number.NICOLE G. | Overall Experience
Converted truck storage..... Lousy doors would not close properly. Forced purchase of lock is rediculous. Rain puddles in front of storage unit making access difficult. Staff poor in customer service......Very poor. Had to call 3 times to verify move out!MARTIN W. | Overall Experience
We had a great experience! Loved the location, well lit interior and exterior, and the ease of loading and unloading.Amy K. | Overall Experience
El cliente no dejó un comentario.Tiffany P. | Overall Experience
Easy access and a very helpful staffAnthony H. | Online Move In
Never had a problem with u-haul.virgina g. | Overall Experience
El cliente no dejó un comentario.CHANDLER A. | Overall Experience
El cliente no dejó un comentario.ACACIA C. | Overall Experience
My stuff was sold under the value of all I had in the unit, my power washer worth 700.00 was in there used twice was worth more than 7 months rent of the unit was sold for 125 bucks. When I would have paid the whole storage amount. Smh.Aja H. | Overall Experience
El cliente no dejó un comentario.Glenda O. | Overall Experience
El cliente no dejó un comentario.John D. | Overall Experience
I loved this storage facility. It was always clean and well lit. Also I love love love the convenience it afforded. There are carts and mattress carts on site to assist you with moving your things. Staff were always friendly and attentive. Couldn't possibly ask for more!!Tyresha T. | Overall Experience
El cliente no dejó un comentario.Mike H. | Overall Experience
Great staff! Nice facility! We will recommend to anyone who asks us about the place!STEVEN H. | First Impressions
El cliente no dejó un comentario.WILLIAM T. | Overall Experience
Things were fine for the duration, but for example when I was checking out/ moving out, 3 employees were just sitting in lobby, one half awake, if I was a new customer I would not use your business as it’s super unprofessional having someone basically asleep in the lobby and wasn’t even bothered customers were seeing so, something needs to change.MELANIE N. | Overall Experience
El cliente no dejó un comentario.William B. | First Impressions
El cliente no dejó un comentario.akia o. | First Impressions
El cliente no dejó un comentario.Todd C. | First Impressions
El cliente no dejó un comentario.laura c. | First Impressions
El cliente no dejó un comentario.sandy s. | Overall Experience
This was the 2nd Storage Unit I had reserved from this location. (2nd unit at this location. First time was EXCELLENT service etc.). The facility had rented the unit out from under me and when we arrived it wasn't available. While the owner/operator Chris did a great job getting us the same rate for a larger outdoor unit to compensate for the indoor climate controlled unit we had reserved, all of our furniture and electronics were covered in a thick layer of Georgia's famous yellow-green pollen and dust when we accessed it to clear it out this weekend. This was very unfortunate and has required several hours of cleaning everything before bringing it into our newly constructed home. Other than that, the rental, price and consistency of the payment process and smooth checkout were painless and simple.Brian M. | Overall Experience
I made a reservation for a 10x10x12. I stopped by just to make sure everything was in place. They told me the 10x10x12 was no longer available and if I wanted the 10x10x10 I need to rent it now a week and a half before I needed it or it will be gone. I guess you don't honor the reservations. I had called a week before to change the date I needed the 26ft truck and they didn't even have that.Russell T. | First Impressions
When I need a unit for a short period, I always choose this location. The manager is knowledgeable. The only downfall would be the cleanliness, the community section was always junky and full of broken furniture. The outside bathroom needed attention. Finally, the trashcan by the exit door was never emptied. I will be back the next time I need a short-term unit. ¡Gracias!STEPHEN S. | Overall Experience
El cliente no dejó un comentario.Tonya H. | First Impressions
El cliente no dejó un comentario.JASON S. | Overall Experience
It was good aside from some of my stuff having mold on it which I was not happy about.Latoia F. | Overall Experience
El cliente no dejó un comentario.Angela W. | Online Move In
Exceptionally clean and well managed!Jody N. | Overall Experience
El cliente no dejó un comentario.mary ann n. | Overall Experience
El cliente no dejó un comentario.Julia B. | First Impressions
Very poor customer service rude people always a problem to contact them always a issue to pay my unit or paying extra money late fees them always contacting my ex husband knowing it was court orderd it was my unit I believe he took items out or the staff did alot of things broken an wasnt when they went in thereShavawnia V. | Overall Experience
El cliente no dejó un comentario.james w. | Overall Experience
The staff is very knowledgeable and friendly. I would highly recommend their facility.James V. | Overall Experience
El cliente no dejó un comentario.Jamie H. | Online Move In
El cliente no dejó un comentario.patricia h. | Overall Experience
El cliente no dejó un comentario.Eric S. | Online Move In
I like the security and elevator. I dont like that you charge extra for 24hr access. When you work and off shift 12hr job you need 24hr access but its not worth $10 extra. I wish you gave a military and first responder discount. Im a veteran and i also am a hospital worker.wayne c. | First Impressions
El cliente no dejó un comentario.Dallas K. | First Impressions
Both outdoor storage units leaked and damaged some of my items. When I informed UHaul, they said they would inform the manager and I was never contacted for follow up. The computer system at UHaul is horrible. When I first rented the units and set up my online account, UHaul's system linked my account to an old account ten years old, including an old credit card, which it then tried to run for auto pay and of course failed. I was then charged late fees, & a delinquent letter was sent in the mail to my MOTHER'S address THREE states away. When I went to UHaul to correct these issues, they apologized and admitted that their computer systems were horrible. They removed the late fees, but it should have never happened in the first place.MATTHEW B. | Overall Experience
El cliente no dejó un comentario.lindsey j. | Overall Experience
El cliente no dejó un comentario.Paul J. | Online Move In
No CommentsJOSE G. | Overall Experience
This location has always been able to help me whether storing items long or short term, as well as with moving needs.Laura H. | Overall Experience
El cliente no dejó un comentario.Jennifer M. | Overall Experience
People dirty up the bathroom real bad...but the staff amd everything else is great. They always helped me out a lot amd I greatly appreciate them. I still have to rate them as excellent.JODY L. | Overall Experience
El cliente no dejó un comentario.karen s. | Overall Experience
El cliente no dejó un comentario.Ken M. | First Impressions
Employees are rude and not helpful at all.Sherard A. | Overall Experience
El cliente no dejó un comentario.frank c. | Overall Experience
El cliente no dejó un comentario.kyu l. | Overall Experience
El cliente no dejó un comentario.DONALD J. | Overall Experience
El cliente no dejó un comentario.Derrick T. | Overall Experience
El cliente no dejó un comentario.ANDREA H. | First Impressions
El cliente no dejó un comentario.Kerri H. | Overall Experience
El cliente no dejó un comentario.Charles E. | First Impressions
El cliente no dejó un comentario.CYNTHIA R. | Overall Experience
Truck was very clean and well maintained other then the damage from rentersDustan B. | First Impressions
Great people and very helpfulMike H. | First Impressions
Made a late payment. Two weeks afterwards the lock was still on. I had to tell them to take the lock off. I think that should have been checkedangela a. | Overall Experience
El cliente no dejó un comentario.priscilla g. | Overall Experience
El cliente no dejó un comentario.steven s. | Overall Experience
El cliente no dejó un comentario.Duane S. | First Impressions
El cliente no dejó un comentario.CYNTHIA R. | First Impressions
El cliente no dejó un comentario.Janeth M. | Overall Experience
Called several times. Wait time 10-15 minutes. Last call was on hold for 38 minutes. No one ever picked up. Was still on hold when i walked in building. Girl at counter was on her cell. No one in line when i arrived. Brought this issue up with management. Other employees were great!Virginia A. | First Impressions
El cliente no dejó un comentario.BILLY H. | First Impressions
El cliente no dejó un comentario.Timothy D. | Overall Experience
You are truly renting a uhaul truck with a lock on it for. 200 buckssharon l. | First Impressions
El cliente no dejó un comentario.stephen m. | Overall Experience
El cliente no dejó un comentario.Cherrise C. | Overall Experience
I have rented here before. The facility is very clean, convenient, has many carts, and staff are always friendly and helpful.Laura H. | First Impressions
El cliente no dejó un comentario.CYNTHIA R. | First Impressions
El cliente no dejó un comentario.KENYA Q. | Overall Experience
El cliente no dejó un comentario.JASON S. | First Impressions
El cliente no dejó un comentario.jude C. | Overall Experience
Always a pleasure working with your staff. They are knowledgeable and courteous. Good to see familiar faces over the years.Michael S. | First Impressions
El cliente no dejó un comentario.KARL M. | Overall Experience
El cliente no dejó un comentario.William C. | Overall Experience
El cliente no dejó un comentario.Andrea W. | Overall Experience
The reason for my average experience, my 3pcs leather sectional with a dual recliner and sofa bed was stored in the very front of the storage unit along with a few more items. When I went to get my stuff the were badly molded. Called the insurance Co, all the say was there wasn't any leak & they denied my claim. Uhal will not do anything for me either. Chris - regional manager- newnan, ga. My lost $3000.00.Chandra H. | Overall Experience
El cliente no dejó un comentario.Lacy J. | Overall Experience
Very happy, except for the locker next to ours had nasty smelling stuff in theirsLisa G. | Overall Experience
El cliente no dejó un comentario.George W. | First Impressions
El cliente no dejó un comentario.angelita r. | First Impressions
My daughter's home was severely damaged by the tornado that hit our area. The staff was so kind and took care of our needs. Very much appreciated!susan b. | First Impressions
El cliente no dejó un comentario.Vinnie W. | First Impressions
El cliente no dejó un comentario.Timothy D. | First Impressions
El cliente no dejó un comentario.Misty m. | Overall Experience
The lady that assisted me (I believe her name is Gina) was extremely helpful! I was flustered and did not have a reservation for a storage unit so I was nervous about my move last minute move... But she was extremely kind and went out of her way to help us get everything accomplished in a timely fashion. Exemplary customer service, thank you!NICOLE G. | First Impressions
Great experience, with the exception of having some difficulty online finding my unit to pay online. Other than the the tech issues my experience was a great one.Christina K. | Overall Experience
El cliente no dejó un comentario.Amanda H. | First Impressions
El cliente no dejó un comentario.Aneshia W. | Overall Experience