Customer Reviews for U-Haul Moving & Storage of Newmarket

6,610 comentarios

225 Harry Walker Pkwy S   Newmarket, ON L3Y8T3
(@ Hwy 404)

(905) 836-1900

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(905) 836-1900

225 Harry Walker Pkwy S
Newmarket, ON L3Y8T3
(@ Hwy 404)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

ALIM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael r.  |  Overall Experience 
Clasificación:
5.0

First time using uhaul as a moving truck.highly satisfied. Clean comfortable and easy to use and drive.i will definetly use it again in future if i need to move something....

MUBEENUR REHMAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTW H. 
Clasificación:
5.0

Nothing everything was great, it was a great pleasure to deal with this location.

THEODORE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDB B. 
Clasificación:
5.0

Great service, fast and convenient!

PAUL L. 
Clasificación:
5.0

Thanks for excellent service.

Krista W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Krista-J W. 
Clasificación:
5.0

The staff was excellent.

PETERM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie C. 
Clasificación:
5.0

On time UHaul, I have one complaint you at this location they shud have 2 24 ft vans with a hydraulic lift on it

DON M. 
Clasificación:
4.0

El cliente no dejó un comentario.

ADRIANO D. 
Clasificación:
5.0

Cody and Marcell were great. Excellent service, very friendly and professional team.

ISKANDAR S. 
Clasificación:
5.0

Rented a pick up truck that had low mileage, clean and well maintain. Although I had no reservation, check out process was quick. Check in process was problem free.

STEVEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GAIL T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

TONYDOMINIC D. 
Clasificación:
5.0

No improvement suggestions - I was more than satisfied with the helpful staff and condition of the trailer.

PAULN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALANA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUGH P. 
Clasificación:
5.0

The man that served me was awesome.

STEPHENJ B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNARDO E. 
Clasificación:
4.0

Very prompt friendly service. I would definitely recommend this location

CATHERINE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BINTAO Z. 
Clasificación:
4.0

This site seems to be one of the better Uhaul locations. Well organized, easy to maneuver around and well marked.

Terry H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JIAN WEI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS M. 
Clasificación:
4.0

wish there was more parking to leave vehicle while taking the rental

MICHELEE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rudolph A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARET F. 
Clasificación:
5.0

Quick great service

ANASTASIOS K. 
Clasificación:
3.0

I signed up for the contactless check in process, but I couldn't connect to the technology when I arrived at the location at 10am. I had to go in to the office to check in and found many people waiting, and the process took awhile (20 mins) as their internet was VERY slow. The return process was quicker (5 mins) as I was the only one in the office at 2:20pm.

DEBRA D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Saeed R.  |  Overall Experience 
Clasificación:
4.0

Ordered vehicle on line. Seamless experience. When I picked up my vehicle staff were pleasant and very knowledgeable. In and out in 10 minutes. Perfect. The only concern I had was upon return of the vehicle. To me (76 years old) it was cumbersome to return the key by going on line, taking picture, and uploading them to your website.

JOHND M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruben F. 
Clasificación:
5.0

Everything was excellent. 👍

REZA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

VITO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hongtao S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul M. 
Clasificación:
5.0

My experience was very good, only issue I had was the location from where I lived to where I had to pick up the van, which wasn't where I requested it to be. It was 30 minutes from my home, and because I had to pay by kilometer, it cost me more money then I expected it to. thanks

Catherine W. 
Clasificación:
5.0

No improvement needed. Staff was helpful, friendly. Truck was fuelled, clean and safe.

Cecile L. 
Clasificación:
1.0

Staff needs to learn some manners. Lean how to treat customers with respect.

JUAN G. 
Clasificación:
3.0

El cliente no dejó un comentario.

S-Bernice D. 
Clasificación:
5.0

Cody from the customer service was very professional and friendly as always. He is definitely the best UHAUL staff member in the area. ¡Gracias!

ISKANDAR S. 
Clasificación:
1.0

The agent when I went to pick up my key told me I had 620kms included as per the person I spoke to on the phone earlier in the week. I was given extra kms because I couldn't do a one way. I had to return it back to Newmarket. I return it and now I'm getting hammered with a distance charge even though I did t go half the kms I was told I had. Even the agent when I picked it up said I had 620 included. I would like that refunded.

Jonathan E. 
Clasificación:
4.0

The sales person at the desk was very engaging and helpful. A pleasant surprise from the previous interaction

Steven C. 
Clasificación:
4.0

El cliente no dejó un comentario.

KENNETH P. 
Clasificación:
4.0

Trailer I rented was old, poor condition. Leaking. Was raining the day I rented. Had holes in the floor. Staff were great tho.

Joshua B. 
Clasificación:
5.0

Cody did a bang up job as usual.

John S. 
Clasificación:
1.0

Charged a full day for 2hrs late and even notified them first make sure you read your contract first they'll be nice to your face but then charge you 3days later

Adam S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krista W.  |  First Impressions 
Clasificación:
1.0

Better customer service! Horrible customer service and even worse management!

KEYVAN A. 
Clasificación:
5.0

Your worker helped me troubleshoot a light not working issue ,thx alot

MIGUEL J. 
Clasificación:
5.0

Nothing, The staff are always pleasant and helpful.

Joseph W. 
Clasificación:
5.0

Both the pick up and drop off were were done quickly and professionally by all involved at the Newmarket location. The team there is knowledgeable and friendly. Well done.

Michael A. 
Clasificación:
4.0

Truck was great but they need more car haulers that would of made this a 5 star rating !

BEAU W. 
Clasificación:
4.0

Better parking for customers. There is not enough parking for such a busy place. Other than that the service and vehicles and pretty darn good. Don G

Don G. 
Clasificación:
3.0

As I emptied my unit, it was apparent that water had gotten in. Any boxes I had on the floor were damaged and were starting to grow mould.

Brad P.  |  Overall Experience 
Clasificación:
3.0

Vans/ trucks should not be sprayed with Febreeze or other air freshener for cleaning purposes- many people have allergies to such strong scents. Chlorox or Lysol disinfecting wipes should only be used instead for cleaning between customers. Strong scent resulted in a headache for me.

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar C. 
Clasificación:
5.0

El cliente no dejó un comentario.

sargay S. 
Clasificación:
3.0

Staff was not friendly and didn't use his best manners to talk to us.

Joseph V. 
Clasificación:
5.0

one of the best uhaul experiences around .

FRANKH E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCOS J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAHAND J. 
Clasificación:
4.0

Stark difference to my last rental at another location. Staff were quick, knowledgeable and in proper supply to handle my rental and rental and other questions I posed.

Scott L. 
Clasificación:
5.0

El cliente no dejó un comentario.

VLADIMIR G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPHJAMES P. 
Clasificación:
3.0

The unit I rented was supposed to be a 5'x5'x5' and is actually 4.5x4.5x3.5 don't appreciate paying for something that wasn't true.

Pamela J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULG C. 
Clasificación:
5.0

Great service, they helped me extend my rental very easily, and the self-service check-out was a breeze.

Salmaan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELD Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie N. 
Clasificación:
5.0

First time we use the location, great staff! Easy pickup and drop off. I highly recommend this location.

WAYNED T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Diego A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Soheila D. 
Clasificación:
3.0

Pay attention to orders as I ordered an appliance dolly but got a utility dolly which was useless to my movers, 2 x fridge, 2 x stove, 1 freezer, 1 heavy hutch, and 1 heavy desk which cost me $100.00 more to pay movers to lift.

DEBBRA A W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGERL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGERL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

XINGLIANG L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESLIEJ K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary Anne G. 
Clasificación:
5.0

The staff was very professional , helpful and polite . I would recommend this location for any of your moving needs , as you will be well taken care of. Moving is a very stressful time, but the staff made me feel comfortable and at ease! Thank you for a very pleasant experience 😊

LYNDA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rouslan M. 
Clasificación:
4.0

There was not quite as much gas as shown on the printout/web page, but the slider to adjust it was not very precise so I had to leave it as it was. Small point though - overall the service was great though.

Jason D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BArry C. 
Clasificación:
5.0

Everything went smoothly from the reservation process to the vehicle pick up and return of the vehicle. Billing process all by email was smooth. A low stress part of my move and much appreciated.

JAMESH D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN T. 
Clasificación:
4.0

Just wanted to send a special thank you to Suzanne, who is an amazing customer service rep!! She was such a wonderful person to deal with during a stressful time, when most of the trucks were booked. She ensured that we had one to make the move for my daughter, son in law and 4 Grandchildren went smoothly!! I would return just to deal with her!!!

TRACYA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUISA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

EMILYKATE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer G.  |  Overall Experience 
Clasificación:
5.0

Nothing - team was fantastic at pickup and return. Will use this location again in the future. Reservation team was super flexible.

CHRISTOPHERA C. 
Clasificación:
2.0

The lots were too busy with self storage customers. In my case the main roadway was blocked by a customer loading a storage unit and refused to move out of they way. This location is too busy with storage customers for the easy movement of rental trailers and equipment,

ROBERTL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCOMARIO D. 
Clasificación:
3.0

Did not get the size of truck, pick up city or time requested even though we booked a o th in advance. Would recommend to friends that they book with anyone other than uhaul. The customer Service was the worst I have experienced. Awful attitude expressing that they don't care about the clients. Will look at any other options rather than book uhaul again

RONALD C. 
Clasificación:
5.0

Great Experience. Truck read and clean and in good condition.

TREVOR H. 
Clasificación:
5.0

Staff was very helpful. We didn't get the truck we wanted due to a breakdown but this was not the staffs fault and they did everything to make the situation a good as possible.

Brett M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDALLAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTEM Y. 
Clasificación:
5.0

Staff were great.

Stephen H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROCK PORT I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CONSTANTIN M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bassem S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan M.  |  First Impressions 
Clasificación:
4.0

Great staff in newmarket fantastic people

Steven T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Edison M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc K.  |  First Impressions 
Clasificación:
2.0

I emailed several times with no response. I rented the unit for two years and when we moved out some of belongings were water damages from a roof leak. Also they changed the doors at some point and whoever was the installer broke our glass vase by the door. The vase was only 60 dollars so I won't cry about that but it would of been honest if someone just let us know. Lastly they kept raising the price every few months. I wasn't going to write a review but they kept sending me notification to please write a review.

Josip J.  |  Overall Experience 
Clasificación:
2.0

You implemented a price increase a month into my lease, which your company told me if I prepaid you would hold the rate I agreed to in the first place. Some would consider this a slimey business practice and forcing a customer to prepay. I would have if I had the money. So your business practice hurts the less fortunate that those that have an abundance of funds available to them. So no I won't recommend your services to others.

Will H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

susan k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise W.  |  First Impressions 
Clasificación:
4.0

Suzanne is so helpful!!

Sho Clean H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Allison G.  |  First Impressions 
Clasificación:
4.0

Happy with the transaction

Donald B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sho-Clean H.  |  First Impressions 
Clasificación:
5.0

Great service but was charged for a gas penalty. I returned it with the same level, but the sheet that had the gas amount written down was wrong. The milage was incorrect as well, but they fixed that issue. I was sent pictures so hopefully we can fix the gas issue. Overall good service though.

Scott M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Elkin A.  |  Overall Experience 
Clasificación:
5.0

Excellent experience on all levels.

Harold H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dynamex Managment a.  |  Overall Experience 
Clasificación:
5.0

Greta people running the show

ROBERT G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

PETER B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE S.  |  First Impressions 
Clasificación:
5.0

I have been to the store many times in the past month and all staff have been excellent.

Stephen H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Leanne W.  |  Online Move In 
Clasificación:
4.0

The staff at UHNM have been very helpful in meeting my objectives for an affordable, spacious, conveniently located unit in a very timely manner. This is by far the best of 3 nearby storage locations

Jim S.  |  First Impressions 
Clasificación:
4.0

Storage unit was clean and well maintained. Accessiblity and the use of trolleys was very good. This is the first time i have rented a storage unit and so far, it has been ok.

Louise N.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

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  • Ícono de contenedor U-Box
    Contenedores U-Box®

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  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

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