Comentarios de los clientes para U-Haul Moving & Storage of Newfield

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Newfield

Clasificación general:

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Jonathan C. | First Impressions |
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Very helpful staff

Dave D. | Overall Experience |
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Great staff very helpful and efficient

James N. | Overall Experience |
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El cliente no dejó un comentario.

Scott H. | Overall Experience |
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El cliente no dejó un comentario.

Michelle K. | Overall Experience |
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El cliente no dejó un comentario.

Chassity H. | Online Move In |
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El cliente no dejó un comentario.

Nish P. | Overall Experience |
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El cliente no dejó un comentario.

john s. | Online Move In |
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Instructions indicated that we there was supposed to be a second security checkin that was not found. Tried calling U-Haul but was kept on hold for too long. Eventually just cut zip tie to get into unit.

sadie s. | First Impressions |
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El cliente no dejó un comentario.

Kylie A. | First Impressions |
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The woman who assisted me was very helpful and kind. Made it a great experience compared to other storage facilities in the area.

Scott H. | First Impressions |
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I would have rated higher but a lock was still on unit when I tried to store my belongings. Had to wait for someone to remove lock.

GABRIEL S. | Overall Experience |
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El cliente no dejó un comentario.

Kaden G. | Online Move In |
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El cliente no dejó un comentario.

Keith W. | Overall Experience |
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El cliente no dejó un comentario.

Renee G. | Overall Experience |
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The staff and management were extremely helpful and thoughtful.

Mariano A. | Overall Experience |
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Thank you all for this service, everything was great

Ali m. | Overall Experience |
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I had to move my stuff out as there are too many spiders. I still needed the space but moved out early coz of the spiders and insects getting into my stuff.

SAGE C. | Overall Experience |
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I had trouble accessing support after business hours. It was challenging that the general uhaul support line refused to give the gate code. My experience of using the facility was positive and easy.

Cheryl N. | Overall Experience |
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The staff at the Ithica UHAUL are polite and helpful, However, every time I have been there I have had to wait 20-30 minutes in live. Hire more staff and treat them well!!

Jill B. | Overall Experience |
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Excellent value for money.

Laurie C. | Overall Experience |
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At checkout office was open but nobody around. After waiting, calling out, etc. I left. Checkout procedure or where to find someone wasn't clear at the site or on the website. Perhaps clearer signage?

Jodel C. | Overall Experience |
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Spiders crawled into my furniture at the storage unit.

MORGAN M. | Overall Experience |
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I could never get in contact with the staff from this facility as they never answer the phone. I had to call for 5 days in a row before I could directly speak to someone from the location.

april b. | Overall Experience |
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The actual storage facility/unit was nice & well maintained; however, the process to get access to the unit was a nightmare & going to the unit in the evening is unsafe because someone is living there

Steve P. | Overall Experience |
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Everything was awesome especially from Steven peterson he was amazing with customer service

ralph r. | Overall Experience |
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Excellent and cheerful staff.

Mariano A. | First Impressions |
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A few minor issues: e.g. the code I was given to open the gate does not work, and I need to always use the emergency code (which makes me feel that one day I won't be able to go past the gate)

Kristin S. | Overall Experience |
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Clean, convenient, and one free month included with my truck rental was awesome!

Eric S. | Overall Experience |
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Extremely helpful customer service. Exceptional staff at this location.

Daniel B. | First Impressions |
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New unit. Never been used, and the lock was included

Trey S. | Overall Experience |
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Unhelpful / ignorant staff members. Can't reach anyone via phone call. Had to pay for a full 2 months on a storage unit when I only used it for 1 month and 1 week. I will never go here again.

Corinna A. | First Impressions |
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Very helpful

KAREN M. | Overall Experience |
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Nothing but problems since they took over Sunny’s Storage.WEEKS to sort out problems IF you can speak to someone in the Ithaca office.Do not rent!If you need a truck-rent Penske-half price and 👍 CS!

ERIN L. | Overall Experience |
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Great service and convenient storage.

LISA W. | Overall Experience |
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Loved the service would recommend uhaul to family and friends 100 precent

MATTHEW W. | Overall Experience |
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Super quick check out and check in process. Very courteous and helpful staff! Recommend highly!

Jenny S. | Reservation |
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I miss Sunny's! They were personable, always there, and very professional and organized. The attendant on duty was helpful, but your system does not seem to be working.

Jessica C. | Reservation |
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I have not even moved in yet! But, so far have been unable to get through to the local office at least 5 times, spent over 10 minutes on the phone making a reservation that disappeared

LASHUAN M. | Overall Experience |
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The billing was difficult while transitioning ownership. We had many requests for payments that were already made, bills sent to tenants, late fees applied, etc although our account was paid in full.

No se han enviado comentarios para esta ubicación.

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