Customer Reviews for U-Haul Moving & Storage of New Smyrna

3,613 reviews

500 Turnbull Bay Rd   New Smyrna Beach, FL 32168
(W Of Us Hwy 1)

(386) 423-9139

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(386) 423-9139

500 Turnbull Bay Rd
New Smyrna Beach, FL 32168
(W Of Us Hwy 1)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

OSCAR CORDERO III 
Rating:
5.0

Customer did not leave a comment.

John Johnson 
Rating:
3.0

I informed the attendant I needed a box that would accommodate 12' panels of drywall. I was told the box was 12'6" deep; it's only 12' which meant I had to strap the rolling door down as it wouldn't fully close. Truck had only 1/4 of a tank of fuel in it. I couldn't adjust the driver's seat.

John Scribner 
Rating:
5.0

The staff at this location are extremely friendly and helpful. I will make sure I rent from them in the future.

Gwendolynn Slayton 
Rating:
3.0

Your phone app sucks and never could get it to work.

Blake Holmes 
Rating:
5.0

The entire experience was excellent. I would rent again from the same location. I was very impressed.

Joyce McGavisk 
Rating:
5.0

Customer did not leave a comment.

James Degen 
Rating:
5.0

Customer did not leave a comment.

Nancy Stigliano 
Rating:
5.0

Customer did not leave a comment.

Cathryn Mullican 
Rating:
5.0

Great service! Johnny was excellent! Look forward to using this service again. Thank you!

John Kuiphoff 
Rating:
3.0

I put gas in when I brought it back. He charged me for gas for no reason! guys got an attitude I’ve been renting from U-Haul for years multiple times a year when I got there had to wait 15 minutes in the office don’t know where he was?

Mike Connery 
Rating:
5.0

This location has always been great. But, don't put dollys and pads in the truck when people don't want them. It takes up extremely valuable room, rught at the entrance. It's just a move that upsets us when we rent the truck and can't use all of the room.

John Tarr 
Rating:
5.0

Customer did not leave a comment.

James Degen 
Rating:
5.0

Very friendly staff. The entire interaction both coming and going was easy and efficient.

Carl Barr 
Rating:
2.0

Great people with a hello, how can i help you, when they walk in. Not dead silence for 30 seconds. Acknowledge there is a customer standing at the front desk, by saying ill be right with you. Dont tell a heavy set large man his voice is too loud. When all he said in his normal voice, is are you ready for my credit card. Insulting a customer immediately after being told the wifi is on when you thought it was off for 10minutes is unprofessional.

Ty Maloney 
Rating:
5.0

Customer did not leave a comment.

James Degen 
Rating:
5.0

Was very nice

Daniel Selesky 
Rating:
5.0

Awesome kind people.my go to store every time.

joseph daniels 
Rating:
5.0

If I could give 100 stars.....Catherine was amazing!!! There were few mix-ups with the location and type of truck and Catherine went to bat for me and got me the perfect truck for my move, and at my local uhaul. She was seriously so nice! There are REALLY good people in this world!! Thank you Catherine!!! I'll never forget how awesome and kind you were to me during my move!!

Mandi Marie Evan Hamilton 
Rating:
5.0

Did not know why rat trap was in unit. Called the office and was told no rat issue but traps in each unit. A small sign would have been nice and saved a call to the office.

Vicki Elie  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Hillary Vallie 
Rating:
5.0

Customer did not leave a comment.

SANDRA FAVALE 
Rating:
5.0

Phenomenal!

Antoine Donel Jr. 
Rating:
4.0

good attention. Quick management

Carlos Ramirez 
Rating:
4.0

This location has always been dependable

daniel jacobs 
Rating:
5.0

Customer did not leave a comment.

Lisa Romano 
Rating:
5.0

Windy and staff were professional and helpful.

Tina Armour  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRYAN TALBERT  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Vicki Webb 
Rating:
5.0

I would give Joe and Catt 10 stars instead of 5 stars, if I could. From the first time I called them at their New Smyrna location to get some basic information about my first ever long-distance rental, they were both awesome. They patiently answered all my questions and gave me great extra advice for my trip. And when there was not a truck of the size I needed available for my date, they drove to a nearby town to get a truck for me at another location and bring it back to New Smyrna. I almost never write reviews for anything, but these guys absolutely deserve my highest praise. I couldn’t recommend them more highly if you need a rental truck!

Barry Schecter 
Rating:
1.0

The worst u-haul branch.

SARI NASSAR 
Rating:
3.0

The lady working the counter really needs a refresher on customer service interaction. If there was a UHaul anywhere other than this location I wouldn’t recommend this one.

Steven Rusk 
Rating:
5.0

Customer did not leave a comment.

James Degen 
Rating:
5.0

Customer did not leave a comment.

warren bartlett 
Rating:
3.0

All the men I felt with was helpful and friendly but the older lady that works there wasn't the friendliest.

Robert DePrato  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Degen 
Rating:
5.0

Customer did not leave a comment.

Andrew Stout 
Rating:
5.0

Customer did not leave a comment.

Stephen Schnalke  |  First Impressions 
Rating:
5.0

less paperwork would be nice other than that it was all great,thanks

Manfredo Brandner 
Rating:
5.0

Customer did not leave a comment.

James Degen 
Rating:
4.0

Customer did not leave a comment.

Carl Bartholomew 
Rating:
5.0

Customer did not leave a comment.

Gary Krist 
Rating:
5.0

Quick and easy

Victor Van De Ven 
Rating:
5.0

Customer service was perfect picking up and dropping off. The staff was very friendly & informative.

Edward Ogie-Kristianson 
Rating:
5.0

Customer did not leave a comment.

James Degen 
Rating:
5.0

Customer did not leave a comment.

douglas george 
Rating:
3.0

I had to clean all the windows inside and out

Craig Cousins 
Rating:
5.0

every thing was fine equipment was there as ordered and worked as described

stephen Spender 
Rating:
4.0

Very friendly and courteous. Only issue was I wanted a north facing door, but one was not available. No fault of theres.

SHERRY COOK  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

sherry cook 
Rating:
5.0

Customer did not leave a comment.

cynthia burell  |  First Impressions 
Rating:
5.0

Everything was great and the cost was fair for the equipment we used. And when we returned the trucks sales people were very friendly and helped us a lot especially nictoria

GEORGE CHUSKO 
Rating:
5.0

Customer did not leave a comment.

DAVID QUASHNOCK 
Rating:
3.0

The only thing I had a problem with was I moved out early and couldn’t get any of my remaining days that I paid for reimbursed. That’s my only complaint.

Elizabeth Fisher  |  Overall Experience 
Rating:
5.0

It was all very very good. Catherine at the pick up location went above and beyond, Johnny was very helpful too. Thank you, Laura and Peter Lamberty

Peter Lamberty 
Rating:
5.0

Customer did not leave a comment.

Laura Smith 
Rating:
5.0

Customer did not leave a comment.

Jon Taylor 
Rating:
5.0

Customer did not leave a comment.

Rokaisha PELHAM 
Rating:
5.0

Good service

George Farag 
Rating:
5.0

Not a thing...

Lori Schmerler 
Rating:
4.0

Very kind

Gregory Urbane Sr 
Rating:
5.0

Customer did not leave a comment.

maurya schweizer  |  Overall Experience 
Rating:
5.0

Great service!

Michael Bleser 
Rating:
5.0

Customer did not leave a comment.

STEVEN POPE 
Rating:
5.0

Customer did not leave a comment.

John Nicholas  |  Overall Experience 
Rating:
5.0

The employees and managers at this location are the best of the best!! Friendly, helpful and just all around wonderful people! Highly recommend this location for your rental and storage needs!

Andrew Woodard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arthur Croker 
Rating:
5.0

Top notch across the board.

David Burgess 
Rating:
1.0

I had a horrible experience at this location. First of all there was a police blockade on my way there so I barely made it before closing . Upon arrival I was greeted by the counter representative at the front door by saying “You’re at the wrong location. We don’t have any drop offs tonight” No hello, how may I help you, nothing. When I told her I was trying to check into a storage space she went within earshot of me to complain to someone in the back about how there was only 2 minutes left etc. very unprofessional. Once we finally started after I pleaded that I was only checking in because I had return the truck the following morning at 7am I was told by the GM I’d been given false information from the customer service center. Apparently there are fees associated when checking for a “free” storage. I was told by Willard I wouldn’t have to pay anything upon arrival but Joe the GM said that’s incorrect and they always charge for insurance and a lock. I was actually unprepared to pay for anything which is why I asked Willard before going what I’d be paying out of pocket. When I asked the GM for his first and last name I was given an impolite response that “I’m the general manager, my name is on the front door!” How rude ? I will be going to corporate to report this experience also. It was very unpleasant for a college student just trying to get all moved in before class starts back Monday. So sad to be treated that way.

Marla Cole  |  First Impressions 
Rating:
5.0

Nothing. Easy to setup on the computer & pickup was quick

Wayne Michaud 
Rating:
5.0

Customer did not leave a comment.

Brooklyn farris 
Rating:
5.0

Customer did not leave a comment.

James Degen 
Rating:
1.0

Poor customer service. Long wait for a reserved truck. Poor attitude. Training desperately needed for how to treat and talk to paying customers. Fuel was not full as expected. When I went back in was sternly told to put it in the email that I was sent. No mention of the email at time of rental. Very rude and uncooperative.

Nancy Glading 
Rating:
5.0

Dealing with the staff at this location was a complete pleasure! Everyone went above and beyond to make sure that all our needs in a storage facility were met. This is an exceptional location!

Dave Hanson  |  Overall Experience 
Rating:
5.0

The staff is very friendly and helpful and storage units were very clean!

ALICIA OLIVIERI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Salvatore DAurio 
Rating:
5.0

Customer did not leave a comment.

Christine Belz 
Rating:
5.0

Customer did not leave a comment.

Constance Gimba 
Rating:
5.0

Customer did not leave a comment.

Jessica Proud 
Rating:
5.0

Customer did not leave a comment.

Brenda Carter 
Rating:
5.0

Great employees at this location!! 👍

Richard j McCarthy jr 
Rating:
5.0

Already a Great Staff 👍

Richard j McCarthy jr 
Rating:
5.0

Best U-haul experience yet! Everyone was incredibly nice and helpful! Equipment was very well maintained. Extremely easy pick up and drop off.

Clay Warren 
Rating:
5.0

Customer did not leave a comment.

raymond hippele 
Rating:
5.0

Customer did not leave a comment.

Jose Fonseca 
Rating:
5.0

Customer did not leave a comment.

William skiffington 
Rating:
5.0

great experience

john hauser 
Rating:
5.0

I've rented from this location before and dropped off here before and the service has always been top-notch. The family that operates this location is first class and makes the customer experience their top priority. Extremely friendly and knowledgable. When I need a U-Haul truck or storage unit in the future, this will continue to be my first choice.

Scott Hilt 
Rating:
5.0

Customer did not leave a comment.

John Nicholas  |  First Impressions 
Rating:
5.0

Nothing

Jim Steele 
Rating:
5.0

Customer did not leave a comment.

James Degen 
Rating:
1.0

The WORSE customer service I have ever received in 60 years. Joe the manager should be terminated along with the customerservice representative!! If you have a upset customer they should learn to descalate. They will NEVER speak to me in the manner which they did again!!!! Someone with management should definitely follow-up on this issue. I have my conversations audio recorded and Joe recorded on my dash cam. They're about to become Internet famous. Again, they will NEVER speak to me in this manner again and get away with it!

James Kenney 
Rating:
5.0

I don't think you need to do anything. Everything and everyone was great 👍!!!!! And I'm a woman. Thank you for a great experience New Smyrna Beach U-haul

tabatha HARDY 
Rating:
5.0

Customer did not leave a comment.

Loretta Zeller  |  Overall Experience 
Rating:
5.0

Joe was very cordial and kind, he gave me a mileage increase as I was going to be really close to the 36 miles in the contract. He was very informative and highlighted all the key information in the contract for me. Excellent customer service. Would absolutely rent to him again.

Mark Lewis 
Rating:
1.0

Terrible customer service.

Jennifer Mellon 
Rating:
5.0

Your stuff will be locked in the storage unit and also behind a access control gate.

Russell Sherwood  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mary betts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George Heyward 
Rating:
5.0

Customer did not leave a comment.

Rachel Peterson 
Rating:
4.0

Customer did not leave a comment.

Russell Sherwood  |  Online Move In 
Rating:
1.0

The lady there is very rude. I had called the same night I rented the unit. Told Joe that I was running behind and if I could rent it for another day. He said he would just give me an extended drop off time. I get a call from the lady that works there and after she yells at me for leaving my car there, but I had cleared it with Joe first. She then tells me it could get towed. I also had another day charge on my credit card. Not happy with this place at all.

Grant Zucker 
Rating:
5.0

Customer did not leave a comment.

Robert Hanert 
Rating:
4.0

Customer did not leave a comment.

Russell Sherwood 
Rating:
5.0

Customer did not leave a comment.

richard schmidt 
Rating:
5.0

Customer did not leave a comment.

Brenda Carter 
Rating:
5.0

Customer did not leave a comment.

anita cateron  |  Overall Experience 
Rating:
5.0

This facility was easy for me to access and the staff was always friendly and helpful.. the office always had boxes and packing paper available for purchase which made it very easy to consolidate things we were storing.

Pam Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANN RUTLEDGE 
Rating:
5.0

Excellent Location.

charlie Durward 
Rating:
5.0

As my wife and I drove away, we remarked about our U-Haul dealer, staff, service and ideal location. We are blessed with a True, American-Free Enterprise, “Customer First” franchise right here in close proximity. Keep doin’ what you’re doin’. Thank you.

Robert Duckworth 
Rating:
5.0

Customer did not leave a comment.

Susan Engleman 
Rating:
5.0

Great service and nice equipment.

Todd Wild 
Rating:
5.0

Customer did not leave a comment.

James Degen 
Rating:
5.0

Customer did not leave a comment.

Rodney Hendricks 
Rating:
5.0

Great service and very nice equipment. So glad that they had the boxes and shipping supplies I needed for the move.

Todd Wild 
Rating:
4.0

Customer did not leave a comment.

Vincent Milo 
Rating:
5.0

This uhaul team is exception. So friendly and helpful. Going above and beyond to make sure our needs were met.

AMELIA ARMSTRONG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Degen 
Rating:
5.0

Customer did not leave a comment.

Bryce McGrory 
Rating:
5.0

Customer did not leave a comment.

Robert Bosomworth  |  First Impressions 
Rating:
5.0

Very disappointed with U Haul not delivering on a reservation. Was scheduled to pick up in Edgewater and no one would answer the door or phone calls. The gates were open, what the heck- never again at that location. Turnbull Bay location has always been great, on time and friendly- helpful staff

Peter Rogalski 
Rating:
2.0

Wouldn't let me tell it back in to them

John Brunson 
Rating:
5.0

Property was very well maintained. Staff was always super friendly. If I ever have storage needs again, I’ll definitely come here.

Roberta Sonntag  |  Overall Experience 
Rating:
5.0

Manager Joe was very accomodating and work with me through a difficult time and waived my extra fee so i could clear my storage , also Jonny was very nice and super easy to talk to

Nakesha Hatter  |  Overall Experience 
Rating:
5.0

The staff went above and beyond to assist and find solutions to help with our move.

AMELIA ARMSTRONG  |  First Impressions 
Rating:
5.0

Staff is awesome!

MATTHEW FAULKNER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KAREN KROLL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Strickland  |  First Impressions 
Rating:
5.0

Catherine was amazing to work with and was so helpful, kind and honest!! I would recommend this facility to anyone looking for this service!!!

ALICIA OLIVIERI  |  First Impressions 
Rating:
5.0

Staff was very supportive given the fact that I got sick and couldn't get done on time my agenda. Thanks so much for your great support 🙏❤️

Sarah Searby  |  Overall Experience 
Rating:
4.0

Thanks

THOMAS HOLLAND  |  First Impressions 
Rating:
5.0

This facility and only this facility is what I'm talking bout. Not just any uhaul facility

TOWAI PACE  |  First Impressions 
Rating:
5.0

Thank you I was very satisfied it was needful

carolethia mcintyre  |  Overall Experience 
Rating:
5.0

The staff was so friendly and supportive when I came in. The pleasant attitude from Mr. Johnny let me relax and very grateful

Tashunna Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sherry Behnken  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TERRY AND GAIL ROE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN BRANT  |  Overall Experience 
Rating:
5.0

Lady here goes out of her way to help Thanks !

Paul Erickson  |  Overall Experience 
Rating:
5.0

Great service. Your website and use of technology was perfect. Thank you.

Kevin Williams  |  Overall Experience 
Rating:
3.0

The facility is very nice. Unfortunately I made payments automatically from my account not knowing that I would be charged the full month for my unit when leaving after paying for the full month on the first of each month. I returned my access on the 4th as we emptied the unit. I was told to contact manager on Monday as they couldn't approve my request then. I contacted the number on my paper and talked to U Haul rep that would contact management with my request and have them call me. I stopped today with no return call and was informed no refund would be given. Management does not approve at that site for any refunds. I paid for an air conditioned unit for over two years and no partial refund for 4 days. Way to go, Thank you.

Linda Eliason-ash  |  Overall Experience 
Rating:
5.0

Easy access

Lynn Beiswenger  |  Overall Experience 
Rating:
5.0

I appreciate that the entire rental process was online and the speed that I was able to complete the process. When I arrived onsite the service in the store was excellent and I was able to move into the unit quickly with no issues. Before contacting U-Haul, I contacted 5 other storage companies in the area and never received any communication back from them (1 picked up the phone but had no units). Great job! Thank you 👍

Kevin Williams  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

John Wittkamper  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Steven Blankenship  |  Overall Experience 
Rating:
5.0

The nicest people!!! Very friendly.

Linda Finch  |  Overall Experience 
Rating:
5.0

Great management.

RONALD GIRONDA  |  Overall Experience 
Rating:
5.0

This is my second time, renting a storage unit, and they have been very accommodating and very kind. This will always be my go to storage place, and I would highly recommend it to my friends!

AMY KATS  |  First Impressions 
Rating:
2.0

Trailer was not clean

THOMAS HOWARD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lynn Beiswenger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

april lucas  |  Overall Experience 
Rating:
5.0

Thank you, you met our needs.

Thomas Vienna  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TINA LEE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRANK KREYER  |  Overall Experience 
Rating:
5.0

They are a good place to storage with.

ernestine green  |  First Impressions 
Rating:
5.0

Jonny is amazing in nsb fl officer súper profesional and helpful:)

America Page  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

april lucas  |  Overall Experience 
Rating:
1.0

We unloaded half a truck before bringing we started to bring items into the storage unit only to discover a Large wet area. Wet: *Two abutting walls (one concrete and one drywall) *Wood running along floor and between the 2 abutting walls were wet. Source of water: The exterior concrete wall is probably where the water was leaking in from the outside. Tag on doorknob said "Customer Ready" but clearly this space was not ready. It was a huge inconvenience to reload the truck, cancel the rental, and find another storage unit on short notice. The offer of first month free storage with truck rental is not helpful if the u-Haul facility only has a wet storage space available. There was nothing-not climate controlled or a larger unit available to rent at this location.

Dianne Fitzpatrick  |  Overall Experience 
Rating:
5.0

Very accomidating and understanding. Loved dealingv with the employees , very helpful easy , hassle free and Convient New symerna beach trumball rd

Giuseppina Carbone  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Thomas Vienna  |  First Impressions 
Rating:
5.0

The woman at the desk who assisted us was amazing!

Patricia Inglis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jody Melnick  |  First Impressions 
Rating:
5.0

Great facility and World Class Team. It's been great using your facility and equipment. Clearly the best choice for Uhaul and any storage or truck rental needs.

JOHN RENSHAW  |  Overall Experience 
Rating:
5.0

Everyone was pleasant and very accommodating..very good experience..

Jane Martins  |  First Impressions 
Rating:
4.0

Brief, but good experience

ruth sutton  |  Overall Experience 
Rating:
5.0

This is my "go-to' place for renting trucks (several times) and purchases of boxes. And now, storage space. Joe and the others are always so helpful and upbeat. Great job!

Garry Mac  |  Overall Experience 
Rating:
1.0

I had my surveyor’s machete in my hand… it has a beautiful leather sheath. Both are made in England. For some crazy reason I set it down in the bay near the door to sweep, not sure why it didn’t get put in the truck right then. Left the door cracked when I left because there was a nice breeze. There was hurricane Ian about a month ago and I believe that water flooded my unit… things were rusty and musty. Well, as soon as I got to my new unit, I realized that my machete was left behind…. So I freaked out and called. The guy who answered said he would check and he was going to make a note in my file. I raced through unloading the truck and hurried back down to the Turnbull Bay Uhaul in record time. Unfortunately they all avoided me when I got back, lotta folks getting propane in prep for this new Hurricane Nicole. They the lady manager who lives there is/has been rude and short with me in all my dealings tells me to go look for it. I get to the unit and the door I left slightly ajar is closed tight… not good. Sure enough the machete that was in my hands a couple hours ago is long gone. I question all three…. Husband/wife manager team, the guy who works there. Nobody knows anything and nobody closed the door initially. The lady finally said she just pushed the door closed on her way walking by. That’s BS… she checked the unit to make sure I swept…. Just like she hurried out to the Uhaul I was returning to make sure it was swept. She also flipped the metal clasp closed on my storage unit I had just cleaned out, she didn’t just push it closed walking by. I’ve had that machete and sheath for awhile… bought it with my own money so I would have a personal tool while I was land surveying. They all denied even taking my call about it. I know in my heart that they found it and stashed it before I got back. Absolute thieves. I’m so glad I switched to All Aboard… they prorated my month there, when Uhaul charged me the whole month even though I stayed 10 days. Check the camera footage from your own store and I guarantee you see a Uhaul employee taking my machete from unit 339 on Tuesday November 8 after I left approximately 9:30am. So check cameras between 930 and noon. Thank you for the opportunity to vent about this serious issue. -Jay Dennis

jay dennis  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Patricia Weckey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teri Kocchi  |  Overall Experience 
Rating:
5.0

Joe and Kathryn are the Best !

edward matthews  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anita Miller  |  First Impressions 
Rating:
2.0

My unit flooded and instead of draining out the front where it can in it was blocked by a concrete ridge built up to keep water out.

Jonna Kampf  |  Overall Experience 
Rating:
3.0

Lost a tv due to moisture in storage unit

michael hespelein  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ruth sutton  |  First Impressions 
Rating:
5.0

Professional and caring staff.

edward matthews  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

STEPHEN WALSH  |  Overall Experience 
Rating:
5.0

They were super helpful and friendly

THERESA MARTENS  |  First Impressions 
Rating:
5.0

Katherine at New Symerna Beach. Fl UHAUl was amazing accomidation anid friendly! Would recommend using NSB UHAUL 1000%!!

Giuseppina Carbone  |  First Impressions 
Rating:
2.0

My storage unit smelled like mildew, the light didn't work inside the unit so it was pitch Black in there, the staff are never in the office and rarely answer the phone after 12:00 p.m., and whether it's Florida state law or not, calling and sending my 78-year-old mother bills for my storage unit is unacceptable. I was told that that was an emergency contact and before I was even late paying last month's rent, my mother was contacted repeatedly causing her deep stress and worry. This month, my mother was sent a bill for my storage unit! As an emergency contact! I wasn't even late with rent! I don't understand the need to harass a 78-year-old woman more than three times in one week over a bill that's not even late. I will never do business with U-Haul in any fashion ever again nor will I ever recommend anyone else do so.

Michele Brandon  |  Overall Experience 
Rating:
2.0

Place was not clean. Moved in on June moved out 4 Months later and ants everywhere from cracks in walls .

stacey eldridge  |  Overall Experience 
Rating:
5.0

The Staff was behind helpful!

Tamara Watson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

angelica scalora  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DARRELL COLWELL  |  Overall Experience 
Rating:
5.0

Will miss both of you. Its been a lovely almost 2 yrs, we have history. God bless you both. Big hugzzzzz. We have moved a bunch with our jobs and this was far the best experience. Almost like family!

richard Weir  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jacquelyn goodwin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Portalatin  |  Overall Experience 
Rating:
5.0

Very helpful

Marie Power  |  First Impressions 
Rating:
5.0

The staff was professional. Getting a storage unit was fast and affordable. I would come here again

Kathleen Walker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Austin Newton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dan Huguely  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRITTANI MATHIS   |  Overall Experience 
Rating:
5.0

Your service to me was always friendly and kind. You REALLY helped me through a very difficult time. Thank you so very much. Janet B

Janet Bristow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KRISTINE ROBERTS  |  Overall Experience 
Rating:
5.0

Every one was helpful, but Joe, in particular, was very helpful walking me through the receipt of UBox and notifying me of its arrival to facilitate the move of my stored goods to my new home in Connecticut. Thank you all

patrica poirier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

anne starling  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jacquelyn goodwin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia O'Neill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREA HUGHES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Bonafide  |  First Impressions 
Rating:
4.0

Customer service (people) great! Exterior appearance of facility always clean and secure. However some of the storage units are old and need interior updating (rolling doors, insulation, moisture migration). Rate competiveness (at times) not up to newer local/area comparable facilities. Finally, an Above Average rating, the people!

JEFF SUBER  |  Overall Experience 
Rating:
5.0

This U-Haul facility is excellent. Joe & Cathryn are beyond exceptional !

Kay wilkinson  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Austin/Scott Miller  |  Overall Experience 
Rating:
5.0

The people who runs this location are excellent.

Larry Medsker  |  Overall Experience 
Rating:
5.0

This was my first time using a storage facility and it was an excellent experience!!! Everyone was so nice and helpful and the unit was clean.

Michelle Murphy  |  Overall Experience 
Rating:
5.0

Everyone I've met at this U-Haul location have been great with people and wonderful to work with!

Bruce Rogers  |  First Impressions 
Rating:
5.0

Stored all our valuables and no problem existed. Went very smoothly.

Larry Falinski  |  Overall Experience 
Rating:
5.0

Staff is very courteous & helpful. We used u-Haul until our house was ready, & had no problems.

Susan Waugh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis/Barbara Martin  |  Overall Experience 
Rating:
5.0

We had a storage unit with them for five years and the overall experience was excellent. The staff was always friendly and helpful. The property well maintained and felt safe always. Highly recommend.

ELIZABETH AND DOUGLAS KEMP  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

vicente trapani  |  Overall Experience 
Rating:
4.0

I was over charged and upgraded

Katrina Huetter  |  Overall Experience 
Rating:
5.0

Love this facility

Barbara Carlton  |  First Impressions 
Rating:
5.0

Move-in process was very easy. Joe/General manager was friendly and took me directly to my unit. The unit was clean and spacious.

Michelle Murphy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald Benedetto  |  Overall Experience 
Rating:
5.0

Very accommodating, friendly & clean environment! Great experience! Thank you!!! Highly recommend! 5***** rating!

Teressa Riddle  |  Overall Experience 
Rating:
5.0

Thank you team!!

Kevin Knapp  |  Overall Experience 
Rating:
5.0

Will continue to use when need arises

Donald Benedetto  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ambrosia Spivey  |  Overall Experience 
Rating:
5.0

Got everything moved thank you

Randell Holley  |  First Impressions 
Rating:
5.0

Went over and beyond my expectations Great management Best value better quality and clean

Ryan Mcroy  |  Overall Experience 
Rating:
5.0

Great people and great facilities. Helpful and courteous.

Dale Greiner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra Ryan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mary Barringer  |  Overall Experience 
Rating:
5.0

Helpful, friendly staff. Thanks!

JEFF SUBER  |  First Impressions 
Rating:
5.0

Joe and Catherine are great.

Judd Lilly  |  Overall Experience 
Rating:
5.0

Friendly helpful staff. IK have dealt with members of this staff many times in the past with getting propane and moving boxes from them and they have always served with a pleasant attitude.

Michael Meehl  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Kersey  |  First Impressions 
Rating:
5.0

Great friendly service! Very happy with the help and services provided ! Thank you,

Luis Coria  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Christopher Potts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheila Stevenson  |  Overall Experience 
Rating:
5.0

I believe Patricia is the one who helped me and she was awesome. I was stressed after driving from PA to FL and she was very patient getting me taken care of.

Maria Portalatin  |  First Impressions 
Rating:
5.0

Made me feel like family!!!

michael berry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Renee McDonald  |  Overall Experience 
Rating:
2.0

Service was good but could never have full access my unit because of uhaul trucks in the way plus my furniture and couch didn't have mildew on it when I put it in there or tons of spiders on everything

Nicholas Meherg  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kevin Knapp  |  First Impressions 
Rating:
3.0

Reason for less than perfect rating is the staff at this facility doesn’t answer their phone. We tried days after days to reach someone without fail. Left message for them to call us through toll free number. We live 11hrs away. This was very frustrating. We decided to go empty our building.

Lu Leclercq  |  Overall Experience 
Rating:
5.0

The manager went out of his way to assist me on several occasions

MICHAEL COOMER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela Allen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Buchanan  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Sheryl Duckett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa Viele  |  Overall Experience 
Rating:
5.0

Love the staff at the NSB storage facility. They are always extremely helpful, friendly, Courteous, and available.

Margaret Iverson  |  Overall Experience 
Rating:
5.0

Everyone was amazing

Todd Lamb  |  First Impressions 
Rating:
5.0

Staff very friendly and helpful

John Hissett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LISA STEERS  |  First Impressions 
Rating:
5.0

Excellent facility, clean well kept and friendly staff. Highly recommended!

William Galdi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jake Brunson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Don Lamb  |  First Impressions 
Rating:
5.0

We always use this facility. Always clean and the staff is excellent. Thank you. Til the next time.

Theresa La Goy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anne Reeves  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia O'Neill  |  First Impressions 
Rating:
5.0

From reservations, to pick up, extensions, and drop off, everyone could not have been more customer friendly.

Jeff Gibbs  |  Overall Experience 
Rating:
5.0

Great, friendly customer service. Went about and beyond to make us welcome. Showed us the size of the unit and made everything super easy!

William Galdi  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martin Nickels  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deborah Rose  |  Overall Experience 
Rating:
5.0

BY FAR THE NICEST AND MOST FRIENDLIEST STAFF EVER!!! We moved back to FL from TN and the manager and her staff was absolutely amazing. They went out of their way to help us not only with our rental truck return, but with our storage unit and offering plenty of FREE cold water during our unloading process. I will use again and recommend to ANYONE within 100 miles of this location

Christopher White  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Bardani  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Cory Mangine  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary Barringer  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

NICHOLAS WILKERSON  |  Overall Experience 
Rating:
5.0

great service and very easy

Kasey zielstra  |  Online Move In 
Rating:
5.0

The staff very kind, professional, courtesy and overall I would highly recommend doing business there ,thank you Sam

Sam Haddad  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Laurie Ropke  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BARRY WOOD  |  Overall Experience 
Rating:
5.0

Great staff and all aspects of storage unit rental and trailer rental were so smooth! Definitely recommend this location!

Dawn Duncan  |  Overall Experience 
Rating:
5.0

Extremely professional, helpful and friendly. Best uhaul experience ever!

Brad Pollard  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Debra Pierce  |  Overall Experience 
Rating:
5.0

Extremely professional and helpful.

Brad Pollard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

steve cool  |  Overall Experience 
Rating:
5.0

Franklyn was super helpful. He really went above and beyond for the move-in. Well done.

Troy Thompson  |  First Impressions 
Rating:
5.0

Super easy to start up and access is convenient. The staff is friendly.

Dawn Duncan  |  First Impressions 
Rating:
5.0

This location was always nice and clean, well maintained. The staff was always friendly and helpful!

Joshua Miller  |  Overall Experience 
Rating:
5.0

Joe n Patricia were top notch and was ready TO assist me in all my needs and request. HIGHLY RECOMMEND THEIR FACILITY TO ANYONE THAT NEEDS A SAFE AND SECURE LOCATION TO STORE THEIR ITEMS. THANKS N BLESSINGS TO YOU BOTH AND STAFF...

Rick Colon  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Debra Perry  |  Overall Experience 
Rating:
5.0

The team here was great. Provided prompt service.

Gary Krist  |  Overall Experience 
Rating:
5.0

This U-haul location is just awesome to work with, Friendly, accommodating and great selection of trucks and trailers.

Bradley Pinneke  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeff Gibbs  |  First Impressions 
Rating:
5.0

You guys are great!

Kevin Hanson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sam Haddad  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Charles Pimenta  |  Overall Experience 
Rating:
5.0

I don't care for the access card have to swipe numerous times how much is it for a remote.?

Prestige Team Gary Lamonte  |  First Impressions 
Rating:
5.0

Great storage facility! Staff is wonderful and helpful! Love having the storage, but I got a shed in my backyard, so I did not need the storage anymore...thanks again for everything

grace galarneau  |  Overall Experience 
Rating:
5.0

The people that work here Joe, and Trish went above to help with my storage, give them a big Christmas bonus!

MARILYN GRGEK  |  Overall Experience 
Rating:
5.0

Excellent staff and leadership team. The storage locations were clean and extremely well kept. Thank you.

Anthony Garske  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DICK BENSON  |  Overall Experience 
Rating:
4.0

Easy in and out of Gates. Lots of room for trailer and trucks to get threw. Clean

Patricia Yonkin  |  Overall Experience 
Rating:
5.0

Very pleased!!

ELIZABETH AND DOUGLAS KEMP  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RAY AND JEANETTE ELMORE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Riddel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PETER MILLER  |  Overall Experience 
Rating:
5.0

Would use again. Thank you for the ease of use. Greatly appreciated.

kevin little  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BERNARD ADERHOLD  |  Overall Experience 
Rating:
5.0

They're the best

Robert Reeves  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rick Colon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Morrissey  |  Overall Experience 
Rating:
5.0

Cat Mullican was the most helpful person I've ever met. She was wonderful with my U-Haul moving and storage needs, and with the ease of returning the equipment. She is an asset to your comapny. I could never hope for any more pleasant of an experience.

BRIAN NICHOLSON  |  First Impressions 
Rating:
4.0

Nice and friendly staff. Disappointed that our storage unit did not have a light bulb.

richard VON HACK-PRESTINARY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

leoniquia adams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Patricia Yonkin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

judith butler  |  Overall Experience 
Rating:
4.0

I wish there were 24 hour access to contents. We would arrive late and not be able to pick up our stuff until the next day. Other than that excellent experience.

Jared Lane  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamesha Ryans  |  Overall Experience 
Rating:
4.0

Very nice employees. Great service. My only complaint is that there are too many Moving Trucks parked everywhere and they impede access to the storage unit.

Sport Dozier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Don Easler  |  First Impressions 
Rating:
5.0

Awesome team!

Diane Small  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

susan alcock  |  First Impressions 
Rating:
5.0

Well informed and very helpful. I had just gotten out of the hospital and able to store items at facility so a shipper could get them and bring them to Oregon while I flew to my home in Oregon. Awesome couple.

James Lusk  |  Overall Experience 
Rating:
5.0

Thank you New Smyrna team! You made my life and my move a pleasant experience. Customer service is a forgotten art but not here in this office. Thank you again, you're all great!

Diane Small  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul Rodriguez  |  First Impressions 
Rating:
2.0

Every time I arrived at my unit there were Uhaul trucks in front of my unit ... very inconvenient....

Richard Guerrero  |  Overall Experience 
Rating:
5.0

The staff here at this particular U-Haul go above and beyond to accommodate your needs. Everyone I encountered was Extremely helpful and even offered additional tips about the area. Five star!

Lynn parker  |  Overall Experience 
Rating:
4.0

Good access, room to turn around vehicles, clean unit.

seth gamage  |  First Impressions 
Rating:
5.0

Thanks for providing a clean safe storage unit

JASON WEBB  |  First Impressions 
Rating:
5.0

Great service. Convenient. Reasonably priced. Clean and well maintained.

Anna Marie Trapasso  |  Overall Experience 
Rating:
5.0

The owners and crew are aces in your deck. Very nice people. Great.... to say the least !!

Judd unkk  |  First Impressions 
Rating:
5.0

Very smart and go out of their way for the customer. They are very knowledgeable about their product that they are representing The couple representing this U-Haul location are a very good choice.

Jane Mina  |  Overall Experience 
Rating:
3.0

Lllllllllll

Dean Riley  |  First Impressions 
Rating:
3.0

The office staff could maybe benefit from a course/lessons in treating customers a little nicer, professionalism. Moving is a stressful time and the last thing you want is to be treated rudely.

SHERRI BRAZLE  |  Overall Experience 
Rating:
5.0

It was a great experience

Brian Smith  |  Overall Experience 
Rating:
1.0

I had gotten a call from a very rude and ignorant employee the day of the move, we will not be using this uhaul again when we move. Thanks

Staci Lockey  |  Overall Experience 
Rating:
5.0

The staff are very welcoming and accommodating. I will definitely use them again for my future storage needs.

Lynn Greene  |  Overall Experience 
Rating:
5.0

All the guys were very helpful and polite. They made things a lot easier for us, especially after a long trip and a hard move. Thank you for all your help guys!

David Pineda  |  First Impressions 
Rating:
5.0

We used a climate controlled unit. Very clean unit and building. The staff was very kind and helpful as well.

Krystle Bucuren  |  Overall Experience 
Rating:
5.0

Super nice u haul

sharon gunther  |  Overall Experience 
Rating:
5.0

Staff was very helpful and the facility was great!

Emilie Butcher  |  Overall Experience 
Rating:
3.0

Confusion upon reserving the truck in the begining as to where I would pick up the truck and how many days I was getting. Drop off took awhile. Alberto Castro at the place of drop off was excellent

Richard Knobler  |  First Impressions 
Rating:
5.0

Very professional

Stephen Stolz  |  Overall Experience 
Rating:
1.0

Owners are rude an uncooperative.

walsh karen  |  Overall Experience 
Rating:
5.0

First time I tried getting a unit they were booked up. Second time I got right in the last unit. Only a mile from my house which made it very convenient. Everyone friendly and I certainly would use

ROBERT NEVILLS  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff!

Tami Hull  |  Overall Experience 
Rating:
2.0

The new lady was professional and polite, but Bob was very grumpy and rude Tony friend/I. I confronted him on it. If I had not needed 2 units this day I would have gone elsewhere!!!

SHERRI BRAZLE  |  First Impressions 
Rating:
5.0

All went well - customer service reps were good

Charlene Bethea-Hullet  |  Overall Experience 
Rating:
4.0

Met the need for short term storage for waiting on home construction. Location was ideal.

Stephen Connelly  |  Overall Experience 
Rating:
4.0

god workers

Raymond Castro  |  First Impressions 
Rating:
5.0

I would recommend this place to anyone!

Paige Edwards  |  Overall Experience 
Rating:
5.0

I was very satisfied with your service.

Marilyn Barry  |  Overall Experience 
Rating:
4.0

everything went smooth

Linda Eliason-ash  |  First Impressions 
Rating:
5.0

Excellent service and staff, very impressive.

Martin Kroll  |  Overall Experience 
Rating:
5.0

Gregory was awsome very helpful ..

Bob Vespremi  |  Overall Experience 
Rating:
5.0

The staff was always extra friendly and helpful. All were but Patricia Allen especially. And I have recommendedit to my brother recently, but he had already opened and moved into a different facility

adam spencer  |  Overall Experience 
Rating:
5.0

Excellent service, very clean, staff the best.

Martin Kroll  |  First Impressions 
Rating:
4.0

For the many years with your business it was a pleasure

CHARLES AND SANDRA WINTZ  |  Overall Experience 
Rating:
5.0

Very friendly

cleo labertew  |  Overall Experience 
Rating:
5.0

Great team!

Teresa Cobean  |  Overall Experience 
Rating:
5.0

Max was great

Jennifer Thompson  |  First Impressions 
Rating:
5.0

Everyone there is always very helpful. Place is easy to use

Rick Conn  |  Overall Experience 
Rating:
5.0

Awesome

CINDY ROSA  |  Overall Experience 
Rating:
5.0

Rebecca, your manager at this location is completely on point in all management categories, I was an upper level manager for over 50yrs, until retirement 8yrs ago.She will represent you well to all

THOMAS LEWIS  |  Overall Experience 
Rating:
5.0

Wonderful staff very helpful .

richard niesig jr  |  First Impressions 
Rating:
5.0

Best place in New Smyrna

Lina Saldarriaga  |  Overall Experience 
Rating:
5.0

The staff at this location couldn't be more helpful. They helped me so much getting my move organized when moving out of state. Very nice and helpful staff who do their job well.

Nancy Monto  |  Overall Experience 
Rating:
5.0

Helpful staff with clean storage

Rick Conn  |  First Impressions 
Rating:
5.0

Thanks you all did a great job

Paul Linnell  |  Overall Experience 
Rating:
3.0

The price of the storage unit kept going up and up and up and up. The storage unit I had 3303 water came in from under the door and ruin some of my stuff. But the staff was very nice

ROBERT WILLIAMS  |  Overall Experience 
Rating:
5.0

They are very nice and helpful.place is very clean.

Anthony Haddan  |  Reservation 
Rating:
5.0

Very friendly and helpful staff!

Judy Staples  |  Reservation 
Rating:
5.0

A little unorganized. A few units were getting new walls so we had to change around to find one that was able to be moved into. Max was great though. He's a real laid back, easy to deal with guy.

ROB STEPHENS  |  Reservation 
Rating:
5.0

None

Sylvia Miller  |  Overall Experience 
Rating:
5.0

Excellent customer service!!

Juan Garcia, Jr  |  Reservation 
Rating:
5.0

Will I receive a refund for the days/week +/- I didn’t use? I removed my stuff before the month was up.

tammy holder  |  Overall Experience 
Rating:
5.0

Very nice

John Olphie  |  Overall Experience 
Rating:
5.0

Thank you for your efforts and help

Paul Linnell  |  Reservation 
Rating:
5.0

Heather and Scott as well as all the staff were very accommodating for our big move from New York to Florida thank you so much.

scott berry  |  Overall Experience 
Rating:
5.0

Excellent experience!

John Robbins  |  Overall Experience 
Rating:
5.0

All staff members I worked with were friendly and helpful. Thank you!

MARIJO ADAMCIK  |  Overall Experience 
Rating:
4.0

always a pleasure. appreciated the after hours pass.

phyllis evelyn  |  Overall Experience 
Rating:
5.0

Easy rental and easy move out, great staff. Thank You

Harran Enterprizes Blackbeards Inn  |  Overall Experience 
Rating:
5.0

Great Experience. Max was very helpful

Dario Aguirre  |  Overall Experience 
Rating:
5.0

Heather's customer service was outstanding and very helpful.

MARK MAMARY  |  Overall Experience 
Rating:
5.0

Best storage facility in New Smyrna by far and the best prices. Trust me I checked.

Aaron Pace  |  Overall Experience 
Rating:
5.0

The staff was welcoming and helpful. The facility was spotless.

KENNETH CRAWFORD  |  Overall Experience 
Rating:
5.0

Very pleased. Would use this facility again.

Don Pennington  |  Overall Experience 
Rating:
5.0

Everybody was very nice helpful and friendly. I would have stayed there it was just to far away from my house. Very love the staff.

dorothy mitchell  |  Overall Experience 
Rating:
5.0

The service and reputation of The New Smyrna Beach facility is so good, I was unable to get a bigger unit. Keep up the good work.

Sonja J Craig  |  Overall Experience 
Rating:
2.0

Uhaul trucks blocked access because they were parked In the middle of the roadway. This created alot of extra work loading and unloading. I use uhaul locations nationwide this was the worst.

Louis marcoccio  |  Overall Experience 
Rating:
5.0

Very convenient

JON FULLER  |  Overall Experience 
Rating:
5.0

The storage facility was everything we needed for our short term storage. We would use it again should the need arise.

James Shaw  |  Overall Experience 
Rating:
5.0

A+ rating.

James Vickers  |  Overall Experience 
Rating:
4.0

My experience was very satisfactory.

KATHRINE RINGERS  |  Overall Experience 
Rating:
5.0

Great experience!

DIANE AND KENNY FOXX  |  Overall Experience 
Rating:
5.0

The staff made it a very pleasant experience and I would definitely use them again.

GREGORY Bentley  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

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