The booking system at the location was not working properly. Really backed up being able to service waiting customers.Cory K.
Customer Reviews for U-Haul Moving & Storage of New Smyrna
New Smyrna Beach, FL 32168
(W Of Us Hwy 1)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 12/24/2021: 7:00 a. m. - 4:00 p. m.
- 12/25/2021: cerrado
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Will continue to use when need arisesDonald B. | First Impressions
Quick. Easy. Great customer service by friendly people. What more can you ask for.David A.
Very Friendly, polite and courteous Staff. Very smooth transaction.Giuliano R.
El cliente no dejó un comentario.Nicholas R.
El cliente no dejó un comentario.Patricia P.
El cliente no dejó un comentario.Larry M.
My only complaint is that the windshield was so dirty inside and out i could hardly see. The vehicle itself was cleanKaren H.
They were thorough in checkout when attaching to my truck. The trailer was first rate, trailered excellent Would definitely recommend U-Haul equipmentThomas D.
Great service!Irving T.
El cliente no dejó un comentario.NICHOLAS R.
Staff very friendly!Lionel R.
El cliente no dejó un comentario.CATHERINE G.
El cliente no dejó un comentario.Anthony V.
El cliente no dejó un comentario.Peter R.
El cliente no dejó un comentario.Stephen F.
El cliente no dejó un comentario.Ambrosia S. | Overall Experience
If trainees are struggling the coach should help them so that it does not increase the customer wait timeThomas W.
El cliente no dejó un comentario.DAVID G.
El cliente no dejó un comentario.Peter R.
Very fast and thorough experience. Will definitely visit again!Marisa R.
They supplied all my needsRandy H.
El cliente no dejó un comentario.KENNETH S.
El cliente no dejó un comentario.LEONARD T.
El cliente no dejó un comentario.Glenn F.
The dealer called to cancel the reservation the day before our move, telling me they did not have the equipment I rented a month before and that I would have to go elsewhere. I suggested they change the equipment and rent to me from their location. They agreed. When I arrived at 7am the next day, they told me they did not have the hand truck I rented. Finally one of the managers found one in the back of the a truck. Personnel (different) were more cordial upon equipment return. BTW, this is my third rental from this location!ROBIN W.
Office was very helpful.I rate them a 10Randy H.
Easy process friendly staff, will use again.DAVID B.
Got everything moved thank youRandell H. | First Impressions
El cliente no dejó un comentario.BRIAN C.
Patricia went out of her way to pick up a truck from another location so I could pick it up at 7:00am as I had my moving crew already scheduled. Everything went as planned.Robert P.
I can't think of anything you could improve upon. service was quick and attentive. PATRICIA and her associate, who was tending to customers returning their equipment and was so busy I never got chance to see her name tag, are superlative represtatives if your brand. GraciasDEVEN M.
The only bad experience I had when I booked the rental of the trailer I was supposed to return it to Edgewater Florida and the locations were not maned so I had to bring it back to new Smyrna which again was not bad but I spent two hours wandering around Edgewater trying to return it someone should have picked up on this and told me when I rented it to return it to new SmyrnaVincent A.
El cliente no dejó un comentario.Thomas B.
El cliente no dejó un comentario.VICTORIA W.
This is my second time renting from the Patricia Allen woman. Not a fan of her attitude or her person. Also tried to charge me for another day but the uhaul company I returned the truck to would not do itCHRISTINA W.
El cliente no dejó un comentario.Lora M.
El cliente no dejó un comentario.Edward S.
Very clean and organized. The front desk agent was very helpful!Nancy G.
Went over and beyond my expectations Great management Best value better quality and cleanRyan M. | Overall Experience
Great people and great facilities. Helpful and courteous.Dale G. | Overall Experience
El cliente no dejó un comentario.Sandra R. | Overall Experience
"Kudos" to the staff on Turnbull Bay RoadWalter L.
El cliente no dejó un comentario.Mary B. | Overall Experience
El cliente no dejó un comentario.Gregory A.
Helpful, friendly staff. Thanks!JEFF S. | First Impressions
El cliente no dejó un comentario.GABRIEL P.
El cliente no dejó un comentario.TIMOTHY S.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.MARK H.
El cliente no dejó un comentario.Rene F.
Joe and Catherine are great.Judd L. | Overall Experience
Friendly helpful staff. IK have dealt with members of this staff many times in the past with getting propane and moving boxes from them and they have always served with a pleasant attitude.Michael M. | Overall Experience
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.Timothy R.
El cliente no dejó un comentario.Rickie S.
No need for changes the people at this location are fantastic!Douglas J.
El cliente no dejó un comentario.Ron V.
Wonderful service. Fast and efficient!MARY S.
Cat is awesome! So patient and helpful. Will recommendRobyn D.
El cliente no dejó un comentario.Randolph M.
I should have checked pther places. I didn't realize it was .99 a mile. I could have gotten a deal somewhere else. I will tell people to check other places.Megan S.
They got me on my way very quickly and professionally. No problem here either. I'll never use anyone else. Love Uhaul!!!BONNIE P.
El cliente no dejó un comentario.Carlos G.
I left the rental van after hours, but, tired as I was, the check in was easy.CRAIG A.
If Computer would store regular customer information but not Credit Card Information. That would save Time.Roy M.
Best service you could ever ask for !! Joe and his staff made my day worry free. I'll be sure to tell my friends if they ever need a truck, Go see Joe ! ðŸ'ðŸ»Rick M.
El cliente no dejó un comentario.JAMES P.
El cliente no dejó un comentario.patricia D.
El cliente no dejó un comentario.ALAN M.
El cliente no dejó un comentario.William K. | First Impressions
This is always a great location, much better than anything in Daytona.corey S.
Great friendly service! Very happy with the help and services provided ! Thank you,Luis C. | Overall Experience
El cliente no dejó un comentario.Irene S.
El cliente no dejó un comentario.PAUL R.
El cliente no dejó un comentario.Gregory C.
El cliente no dejó un comentario.Christopher P. | Overall Experience
Woman was extremely rude to me and other customers. Walked out on one lady because "she was too busy" THE man working their was extremely negative and upsetting to where I almost didn't stay there to rent. The daughter when I dropped off my truck was very nice. Also since when does uhaul charge for tow hitches on pickups.. I use uhaul a lot and think I'll start using lowes or Home depot pick ups. Complete negative experience..Roland D.
El cliente no dejó un comentario.SUSAN PATRICIA G.
Quick and friendlyHUNG M.
It was perfect and I will use this location exclusivelyCorey S.
El cliente no dejó un comentario.Sheila S. | Overall Experience
Meticulous attention to detail is not a bad thing. Nitpickery is the realm of excess. I'm not going to complain, only say that, for the sake of constructive criticism, we all need to respect boundaries and understand where our authority and jobs end, and other people's lives begin. The rental was a functional experience. The clerk overseeing the thing, I think, needs to address work/life balance, or pursue a career more suited to authoritarian leanings if they think not to reign them in. There's less hassle in buying a trailer outright, than that whole process. I suspect my documents are now sitting in a file somewhere, like some sort of felon.DAVID S.
El cliente no dejó un comentario.Laura B.
Precheck in did not really save time.Anthony O.
I believe Patricia is the one who helped me and she was awesome. I was stressed after driving from PA to FL and she was very patient getting me taken care of.Maria P. | First Impressions
El cliente no dejó un comentario.Tim P.
Made me feel like family!!!michael b. | First Impressions
El cliente no dejó un comentario.Harold M.
Nothing at all, this was a most pleasant seamless transaction. ¡Gracias!Cheryl W.
Excellent serviceHector F.
El cliente no dejó un comentario.Kevin K. | First Impressions
El cliente no dejó un comentario.Christopher N.
Frustrating and useless to rent a 10' truck to move just one refrigerator. We ordered an appliance dolly with our order and can't believe UHaul would not offer critical information! This truck does not come with a ramp!! What, a Uhaul truck without a ramp? USELESS and dangerous why even have rented the truck we could have used our pickup truck! Super upset my husband had to be forced into lifting a refrigerator to get it into a UHaul truck!! My husband is in his 70's we rented a truck to make it easier for him to walk the refrigerator into the truck on an appliance dolly. Unbelievable no consideration to inform the customer on critical information.Allen E.
The 2 men at this location were exceptionally friendly, knowledgeable, and helpful! They welcomed us to New Smyrna Beach and made us feel valued!Gary A.
El cliente no dejó un comentario.Dominick A.
El cliente no dejó un comentario.William W.
Specified location for return of equipment would not accept the auto transporter. Secondary location were reluctant to accept equipment. Return locations need to be confirmed at time of rental for acceptable equipment return.STANLEY W.
El cliente no dejó un comentario.Kristopher L.
I had to drop the trailer off at this location because my designated drop off no longer accepted them. After being on hold for 30 minutes with U-Haul I took upon myself to find somewhere to return it. It would have been helpful if U-Haul notified me with an alternate return location so I didn't have to drive around for an hour.JOSEPH M.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.WILLIAM C.
El cliente no dejó un comentario.Jon H.
Great customer service & operations. Joe is the best!Alfred F.
Kat was super amazing. Very friendly service. Hands down best u-haul experience we've had and we've used them many times over the past few years. Thanks for making a stressful move much easier for us.Edmond M.
The $19.95 is misleading by the time mileage and fees were added was over $100. Will not use Uhaul in the future due to this.MARK J.
El cliente no dejó un comentario.Angela A. | First Impressions
El cliente no dejó un comentario.JOEL R.
El cliente no dejó un comentario.Priscilla Kay H.
El cliente no dejó un comentario.WANDA L.
El cliente no dejó un comentario.Shaun K.
El cliente no dejó un comentario.Brenda K.
El cliente no dejó un comentario.CHRISTINE A.
El cliente no dejó un comentario.Michelle B. | First Impressions
El cliente no dejó un comentario.Sheryl D. | First Impressions
Excellent customer service!Charles M.
The only issue I had when I tried to extend my rental through the "Chat Now" feature on your website it didn't work for me. I had to go through a different part of the website to get it extended. Overall the experience was great. ¡Gracias!lynn Y.
Staff very friendly and helpfulJohn H. | First Impressions
El cliente no dejó un comentario.LISA S. | First Impressions
El cliente no dejó un comentario.Patricia O. | First Impressions
El cliente no dejó un comentario.Martin N. | First Impressions
BY FAR THE NICEST AND MOST FRIENDLIEST STAFF EVER!!! We moved back to FL from TN and the manager and her staff was absolutely amazing. They went out of their way to help us not only with our rental truck return, but with our storage unit and offering plenty of FREE cold water during our unloading process. I will use again and recommend to ANYONE within 100 miles of this locationChristopher W. | First Impressions
El cliente no dejó un comentario.Cory M. | First Impressions
El cliente no dejó un comentario.Mary B. | First Impressions
great service and very easyKasey z. | Online Move In
Very pleased!!ELIZABETH AND DOUGLAS K. | First Impressions
Cat Mullican was the most helpful person I've ever met. She was wonderful with my U-Haul moving and storage needs, and with the ease of returning the equipment. She is an asset to your comapny. I could never hope for any more pleasant of an experience.BRIAN N. | First Impressions
El cliente no dejó un comentario.susan a. | First Impressions
god workersRaymond C. | First Impressions
everything went smoothLinda E. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Propane service delivered straight to your door!