Customer Reviews for U-Haul Moving & Storage of New Center

3,446 comentarios

899 W Baltimore St   Detroit, MI 48202
(Take 94 either direction to Lodge fwy 1st exit east)

(313) 879-5852

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(313) 879-5852

899 W Baltimore St
Detroit, MI 48202
(Take 94 either direction to Lodge fwy 1st exit east)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Julian M.  |  Overall Experience 
Clasificación:
5.0

The only problem I had was a small one. I rented Furniture pads and didn't get them. It's only five bucks and I didn't turn out needing them so it's not really a problem

Charles G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darnell P. 
Clasificación:
3.0

The response to service was really slow maybe from a lack of employees. The service is usually a lot more friendlier but good job overall

Elijah E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Demetrius N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bessie L.  |  Overall Experience 
Clasificación:
1.0

Don't lie to customers and sell a service that you can't provide even though you took his money.

JEFFREY B. 
Clasificación:
5.0

It was a great experience, as always when I rent from this location, the Garrett management team is great and the restrooms are absolutely spotless !

Lawrence L. 
Clasificación:
4.0

I'm sure staffing has been impacted by Covid. However, your staff remain courteous, helpful and responsive. Sunday, January 8 when I signed out of my rental there was only one young man on staff. In spite of a long line, a customer on the phone and the need to address a customer at a storage unit, he remained calm, courteous and efficient. He is to be commended.

Minnie H.  |  Overall Experience 
Clasificación:
2.0

my experience today moving in was very challenging. There was a clear staff shortage, so the front desk person made several mistakes that delayed me from accessing my unit for up to 90 minutes. When I eventually received my unit, I got a 5x5x7 unit instead of a 5x8x10 unit. This forced me to throw out the rest of my furniture that did not fit. Knowing that I can not afford to come on weekdays with my demanding COVID workload at the hospital. I'm still being charged the price of the 5x8x10 for the 5x5x7. I kindly request an arrangement the is fair and compensate for the loss of my furniture and time. That being said, I was to leave an outstanding review for Mark S., the U-Haul employee, and helper that took ownership to help me out with the mess.

Joud-Nadim-Salim J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole S. 
Clasificación:
3.0

I needed more space than what my unit was. I wanted to buy another unit because my movers were packing my unit. I was trying to avoid paytmy movers additional money. I asked if I could rent another. The young lady at the desk said there weren't any left. I went to my car to look for myself. I found what I needed. So I rented an additional unit easy! Thank goodness I checked for myself. Shame on her. Why would she lie? Bad for business.

Guessner W.  |  Online Move In 
Clasificación:
5.0

Make sure things like Dolly's and Furniture Blankets are placed in the trucks prior to early morning pickups. My rental truck was empty.

Elliot T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Celia B.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Reginald H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly R. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRITTNEY NICHOLE R. 
Clasificación:
5.0

The business is always clean and neatly organized but the workers there needs a little more training on being personable, and it's always pretty much a long wait when they assist you with something, I'm not all about speed but the length of time it takes for them to complete a reservation or any order is nerve- racking. I don't know if it's the system or them but it's convenient and cost effective, and I appreciate that to the highest.:)

Elnoa W. 
Clasificación:
5.0

Nothing , my experience was great

Jamal B. 
Clasificación:
5.0

Nothing, very good service!

Richard W. 
Clasificación:
5.0

Steven is an AWESOME manager!! The staff follows the example of the leader!

Sheila D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia L.  |  Overall Experience 
Clasificación:
5.0

Had a great experience at this storage facility. Every time i came in everyone was always so helpful. Loved the convenience of the location as well. Thanks so much for everything

Tricia E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA L.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

BRITTENY MARIE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Viveyon M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Theophilus W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda D. 
Clasificación:
5.0

Thank you for your service , I used this service all the time customer services is so nice and friendly Merry Christmas

Marques G. 
Clasificación:
5.0

The place was clean everyone was so nice , I love how big it is I never been inside of one but I do deal with uhaul thank you will recommend it.Merry Christmas Team

Janet H.  |  First Impressions 
Clasificación:
5.0

Package Deals… pickup truck and trailer combo

Duane B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marion H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DIANE M.  |  Overall Experience 
Clasificación:
1.0

Customer is horrible and van is not clean

Abdulmalek A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daryl L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra M. 
Clasificación:
1.0

The equipment was clean but not well maintained, seems likes it's having engine troubles has a hard time when I put my foot on gas

AnnMarie T. 
Clasificación:
5.0

Thanks for y'all support!

Leroy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheletha D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Keith H.  |  Overall Experience 
Clasificación:
5.0

The staff person who helped me was excellent

Alexa E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lisa W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonya M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Vincent H. 
Clasificación:
5.0

5 star 🌟

Lisa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin K. 
Clasificación:
1.0

I was charged for an extra day and the gas tank was almost empty.

Charles S. 
Clasificación:
5.0

The Baltimore St. location is always quick, clean and the staff is super helpful. Best uhaul location around

Holly K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latonya J. 
Clasificación:
5.0

Friendly helpful staff

Jennifer C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexander D. 
Clasificación:
5.0

My experience was excellent..Thanks Sentoria and Steve for your excellent customer service👍🏾

TRACEY J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

john r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TERESA SHAREE E.  |  Overall Experience 
Clasificación:
5.0

Awesome customer service!

DiAnna S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl D. 
Clasificación:
3.0

We had to wait a hour just to put stuff in storage unit because truck and car was blocking entrance . Have more than one entrance to the strorage unit building floors

Angela K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron N. 
Clasificación:
5.0

Steve, the manager, and the young woman that checked me in were terrific. Very helpful and they explained everything to me very clearly. I was very very impressed. The original unit I was supposed to get, 7045, was occupied so they quickly found another unit very close, 7041, and an employee showed me where to go. When I came back downstairs the first young woman that helped me met me in the lobby to give me an updated copy of my contract which showed the reversal of unit 7045 and the addition of unit 7041. Great problem solving skills and attentive to me to not make me wait in line again to get my updated contract. Awesome. The facility was spotless and all of the security cameras and monitors, card swiping etc make me feel very confident that my belonging are secure.

Mike O.  |  First Impressions 
Clasificación:
5.0

The staff there, although very busy... they were kind, resourceful, and went above and beyond to assist me. Especially the GM

Stacy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

marian S. 
Clasificación:
3.0

The process of checking out equipment using a smart phone is incredibly tedious, and should be done before arriving at the location.

Jordan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah P. 
Clasificación:
5.0

I have used this location multiple times. Everyone is great and very helpful. Not sure of names but there is a father and son combo there and they are outstanding with customer service. Appreciate their hard work. Sincerely, Gabriel

Gabriel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Akil B. 
Clasificación:
4.0

I received an email today stating that I owe more money because the truck was returned in on this morning .I returned the truck last night but I completed the return form this morning .Because my phone was dead last night at the time of return. Please review cameras at location to verify .

Chrishawna J. 
Clasificación:
5.0

Give other options if the app is not working.

Nicole S. 
Clasificación:
5.0

Easy to pick up and drop off Truck.

Luz B. 
Clasificación:
5.0

I appreciated very much the associate's kind and professional attention and help.

Glenn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

shekar e.  |  First Impressions 
Clasificación:
4.0

elevator sucks but staff is amazing

Mary C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna L. 
Clasificación:
1.0

I only drove 20 miles and put 15 in gas and they try to charge me for 4 gallons of gas . Saying it's my fault I didn't check the error they made

Kayla F. 
Clasificación:
5.0

The associate that helped me was extremely nice, clear, and patient!

Cathlyn N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly L.  |  Overall Experience 
Clasificación:
5.0

make sure you have air in tires good tires with tread Always check air pressure

Adrienne E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lavon M. 
Clasificación:
5.0

Nothing I can think of - well done!

Chad S. 
Clasificación:
5.0

The same as you did me and that was very nice

Peter B. 
Clasificación:
5.0

Everything went smooth and I would recommend uhaul to everyone

Frederick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evetta M. 
Clasificación:
1.0

I took pictures of the odometer, but I couldn't turn those pictures in. The U Haul was overly priced.

Carl C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT G. 
Clasificación:
4.0

This location is definitely better than most. My truck had its engine light on and a broken driver's side visor, which I constantly had to move to keep it out of my field of vision. My biggest complaint is the check-in/check-out process. I totally understand the COVID precautions but placing the responsibility on the customer to locate prior damage by comparing a photo to the actual truck, is not a good practice I feel. Most phones are small and with daytime glare, it is very hard to see an image outdoors. I feel it is best to have an agent check the trucks in and out, so as to catch any problems. Not all people have cell phones believe it or not. I just feel this is unfair to the customer that they "catch" prior damage or they are responsible for that damage.

Ronald W. 
Clasificación:
5.0

Just stay how they are cuz they're very nice and excellent up there the young lady that works the front desk and her and the other guys are really good

Cora R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenyetta S. 
Clasificación:
4.0

El cliente no dejó un comentario.

David H. 
Clasificación:
1.0

The vehicle I rented was almost out of Fuel,... at or below 1/4 tank. I should have refused it. This made my moving experience very inconvenient as I had to Re-Fuel before using the vehicle, resulting in loss of time! It was similar to hiring a Cab or Uber to go to Work in the morning and the driver has to stop for gas en-route to my destination,... NOT COOL, Also the Ramp was almost impossible to Extend, Lock, and Retract due to previous usage. I have rented numerous times in the past from the Baltimore Street location, and have been satisfied. That Satisfaction is SUBSIDING!

Vernon G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel V. 
Clasificación:
5.0

Everyone was helpful and did their best to give every customer their best, but they needed more help.

Tynesha C. 
Clasificación:
4.0

Fast, same day service 👍

Lamanda M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JACQUELYNN AMARA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon P. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

Rolling flat carts should be only 2 per person only & purchase 5 more for customers convience

Tracy W. 
Clasificación:
5.0

The experience was really nice and the equipment was clean and I would review a friend

Sheila J. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH WHITMAN T. 
Clasificación:
3.0

The van smelled like weed, the side door wouldn't open and the tire pressure monitors need serviced - they kept saying that the tires were low but were not when checked.

Kyle H. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROLAND HAYES L. 
Clasificación:
1.0

My truck rental was fine. However, I also rented a storage unit to store my new items in before moving into my apartment on 12/21. I checked into my storage unit when I picked up the truck at 4:45pm today (11/9/2021), but the workers at Uhaul never took me to make sure my unit was open/available. They sold me a lock, but did not take me to see my unit. They told me it would be ready when I got back. At 7:05pm, I got back to the facility with my belongings in the back of the uhaul. When I took everything up to my storage unit, my unit was locked. It was clearly being occupied by someone else. I called the number in my storage unit confirmation email. The man who answered said he was in Arizona and couldn't do anything to help me except connect me to customer service to file a complaint. I sat on hold waiting to speak to customer service for 45 minutes before giving up. During that time, I found an empty, handicap storage unit. I locked my stuff in there. I had no where to put my brand new belongings - over $15K in new furniture and needed it to be safe. I will now need to go back tomorrow morning to explain what happened and make sure my belongings are safe. All around terrible customer service and did not get what I paid for. I realize mistakes happen, but I paid for one thing and did not get it. Can someone please contact me to remedy this situation as soon as possible? Thank you, Travis Scadron 248.459.9477

Travis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lamont T. 
Clasificación:
5.0

Loved doing business at this location.

VINCENT ELLIOT M. 
Clasificación:
3.0

Space was limited at this location. We stored at another location as well.

anthony c.  |  Overall Experience 
Clasificación:
5.0

I would recommend for rentals & supplies, but not for storage; your freight elevator makes renting storage a nightmare. Management & Staff wer

Patty B. 
Clasificación:
5.0

I found everything to be great why change

Alexander W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judith A. 
Clasificación:
5.0

Very Professional. Extremely courteous.

FANNIE F.  |  Overall Experience 
Clasificación:
5.0

I have no comment

MARION M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

MARK EUGENE B. 
Clasificación:
5.0

The guy that helped me with my trailer hitch today was great and helpful. Help me with a tape, was cool and gentle in helping fix my shit, also was responding to all the questions I had. I rented 10/30/21 @ 2pm. So the guy there - God bless him.

ADELEYE EMMANUEL O. 
Clasificación:
5.0

El cliente no dejó un comentario.

WL C.  |  Overall Experience 
Clasificación:
5.0

Lower the mileage rate

Sonni R. 
Clasificación:
5.0

Nothing, just keep doing what you're doing. Great service. Always come here as least twice a month for business purposes. Very pleased the last few times.

Gregory G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oriel O. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tya E.  |  Online Move In 
Clasificación:
5.0

Don't stop doing what you're doing. Once again, it was a great experience.

Gregory G. 
Clasificación:
5.0

So glad to have a uhaul within walking distance of my work. I work with Veteran's and often they need assistance moving and so I provide that service when it comes my way. Would be nice if we could get a discount for assisting Veteran's. I would be able to do it more which would be mutually beneficial.

RAYMOND D. 
Clasificación:
1.0

I waited in line for an hour to pick up a cargo van rental. There was 1 guy working the register doing the best he could. He needed at least 1 other person working another register to handle the amount of customers in line. Then when I finally got into the van, it had a low tire pressure message. The guy working assured me it was fine and that it was just a sensor issue, but it was very unnerving to drive a vehicle with a low pressure message. I won't be returning to this UHAUL location in the future.

Nicole H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chelsie A. 
Clasificación:
1.0

Never received a key card and always had to wait in line for 30 minutes to get a access code as there was ALWAYS only one person working. Only once did the code work, got lucky and was able to get on the elevator when someone else showed up with a key card.

sherry m.  |  Overall Experience 
Clasificación:
5.0

Everything was great, it all went very smooth!

Jessica M. 
Clasificación:
5.0

Like everywhere else, there was not enough help onsite. Had to wait a long time to be serviced. However, the person working was helpful and doing the absolute best he could!!

Shelia D. 
Clasificación:
5.0

Continue doing what your are doing. Very courteous safe.

Kristopher O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larae B.  |  First Impressions 
Clasificación:
5.0

This U-Haul needs better service inside the building; last week there was NO ONE inside for at least 5 minutes. The person who did come to serve us is the same person who checked-in my truck return outside. His name is DaDaniel; he was cordial and finalized my truck rental bill quickly & effeciently. More U-Haul staff like DaDaniel is needed. Another employee was present when I came inside but she left without anyone else being there to help me (no other customers were waiting at that time). She walked pass me and disappeared, without even acknowledging I was standing there. I was pleased with DaDaniel.

Patty B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jeanetta l.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Autumn D.  |  Overall Experience 
Clasificación:
5.0

Keep doing what you are doing

Marcus W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Terea c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol J.  |  First Impressions 
Clasificación:
5.0

I just need larger space . Period

Leppel P.  |  First Impressions 
Clasificación:
5.0

Very impressed by the facility and the east of moving in. The staff was very helpful and I'm very pleased with my choice to use U-Haul!

MARGARET H.  |  First Impressions 
Clasificación:
5.0

This facility will be very convenient, accessible during foul weather conditions with its covered loading and unloading facility. There are plenty of moving dollies available free of charge to move your personal items back and forth between your locker and vehicle. I like that the units are climate controlled especially during the colder part of the year or summer time. Staff are very friendly and helpful and you can get all your packaging needs on site. That the facility also offers U-Haul equipment on site is a plus again very convenient.

Philip W.  |  First Impressions 
Clasificación:
5.0

Steve, the manager is always professional and friendly!

CHARLES W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney L.  |  First Impressions 
Clasificación:
5.0

I like the storage unit..So far so good..I just moved in..

TRACEY J.  |  First Impressions 
Clasificación:
3.0

The employees deserve raised and bonuses. The employees deserve weekly pay. The access card has to be swiped too many times. There is only 1 elevator. People have to go up to seven floors for a storage unit. Some units are too small

shirley t.  |  First Impressions 
Clasificación:
3.0

Didn’t have the size I needed,other than that it was very good.

Jannelle W.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Gwendelyn M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PEREZ J.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

HOZIE R.  |  First Impressions 
Clasificación:
3.0

The staff was slow, unclear, and unhelpful. Instructions to get to my unit were unclear and the code that they gave me for the elevator didn't work. Every time I opened my unit the alarm would sound because the system did not sign the unit over to me. Most of the staff, except for one, was unhelpful about this and it was not resolved. The unit was clean and easy to find once I got the elevator to work.

Adriana V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jane B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew K.  |  Online Move In 
Clasificación:
2.0

Storage Card did not provide eleavator access to 7th floor when I attempted to move in items after unloading. I wasted more than an hour reloading items after I found out elevator would not allow me to go to the 7th floor. I was told by another cusotmer that he had observed other customer have problems taking the elevator to the 4th and 7th floors No employee was available to answer questions at 8:00 pm.

Ralph S.  |  First Impressions 
Clasificación:
2.0

My unit that I reserved was taken so I have to spend more per month (From $109 to $124). Once I got my unit number, that unit taken as well. So I had to call down on the intercom and wait for a new unit. Not a very good first impression.

Trent E.  |  First Impressions 
Clasificación:
5.0

Steven and the desk staff are great.

Elizabeth U.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany A.  |  Online Move In 
Clasificación:
5.0

Thank you for your professionalism!

Cynthia F.  |  First Impressions 
Clasificación:
5.0

Love the staff and facilities.

Matthew O.  |  First Impressions 
Clasificación:
3.0

I gave it a three star because I was renting storage space for me under my name Jeanine McDonald, not Roy Barnett. I need to have this changed.

Jeanine M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

robert r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer S.  |  First Impressions 
Clasificación:
5.0

Daniel at the register was very kind and helpful. He went above and beyond to make sure I was taken care of. ¡Gracias!

Kathryn R.  |  Online Move In 
Clasificación:
1.0

The General Manager was rude and lacked customer service skills. She was inconsiderate and condescending. I wouldn't recommend anyone to go to that location. Horrible experience.

Dorthea T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S.  |  Online Move In 
Clasificación:
5.0

Friendly staff and professional. Very helpful and knowledgeable about moving equipment and supplies. 

Kenneth G.  |  First Impressions 
Clasificación:
1.0

I could not access my unit when o needed to.The employees gave me wrong information.The gm manager had a bad attitude.Not good customer service skills.He should not work with tbe public.Thank you.

Willie G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

David R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Zena M.  |  First Impressions 
Clasificación:
5.0

Everything was excellent except that hill going into the building to put my stuff in there i drive a stick and that was complicated

KIMBERLY J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Desean J.  |  First Impressions 
Clasificación:
1.0

Power was out at the storeage site

dwight S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Montrice D.  |  First Impressions 
Clasificación:
4.0

thank you

Uraina F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SETH M.  |  First Impressions 
Clasificación:
5.0

This facility is great and the workers are awesome.

Tiffany C.  |  First Impressions 
Clasificación:
4.0

Thank you for all of your help during the coronavirus outbreak. I know you are all working hard, while trying to keep safe and healthy. My moving guys reported a less-than-stellar move-in experience. The man driving the truck had to wait 45 minutes for someone to move a car out of the driveway in, and said he couldn't get in without it being moved. He had to wait 15-20 minutes for people to come up and down on the elevators to get them in and out of the units too. Perhaps you need more staff during this really busy time.

Cynthia C.  |  First Impressions 
Clasificación:
3.0

No one ever met me to direct me to my unit, no big deal it was pretty self explanatory. Huge pain in the butt waiting for the staff to take us up and down the elevator, but he was a very nice guy.

Lissa P.  |  First Impressions 
Clasificación:
5.0

The cashier was very helpful and gave great customer service. I really recommend this facility to others seeking a u haul or storage.

Linnette E.  |  First Impressions 
Clasificación:
5.0

Reps are friendly and helpful. Facility is well maintained and clean.

Kimberly H.  |  First Impressions 
Clasificación:
5.0

Good service

GRAYLING R.  |  First Impressions 
Clasificación:
4.0

I'm a 1st time storage customer and I'm impressed how this facility is set up in an historic location.

DAVID T.  |  First Impressions 
Clasificación:
2.0

The storage unit scheduled wasn't in their system (arriving in Detroit). There was no 10' X 15' unit! They gave me 3 separate 10' X 5' units on separate floors. I had to buy 3 locks. I WON'T BE BACK!!

ernest w. | Reservación
Clasificación:
4.0

Very Great Customer Service Thank you very much

Christopher M. | Reservación
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

  • Building Icon
    History

    We have an adaptive reuse program to better the environment!

Volver
arriba