Make sure the equipment that was order is included in the truck for the 24/7 share truck. Or instructions on how to obtain is provided.Michael W.
Customer Reviews for U-Haul Moving & Storage of Nampa
Nampa, ID 83651
(Bus I-84 Ne Of Karcher Mall)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 7/4/2022: 7:00 a. m. - 5:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Matthew B.
Thank you for your help yesterday! ;-)Jeffrey M.
Smooth as a gravy sandwich on Wonder Bread.Sean B.
Picked up a 6 x12 enclosed trailer. During pick up the uhaul employee verified the brake and turn signals were operating while I operated the lights from my vehicle to verify proper hook up. Upon arriving at the loading location 30 minutes away I checked the clearance lights myself. 9 of them were not working including 2 of the large rear combination lights in the rear. I tried calling the dealer I picked it up from but no one was available to answer. I then called roadside assistance. 2 hours after initiating the service request the repair team arrived. It took them 2.5 hours to identify and repair the 9 non functioning lights. This delayed my load and departure until the next day. I reported the issue when I turned in the trailer. They told me to contact the manager. After calling multiple times with no one answering I posted this review.Michael V.
We have used this location for all of our needs when moving😀Joni H.
El cliente no dejó un comentario.Barton H.
El cliente no dejó un comentario.Evan F.
El cliente no dejó un comentario.DANIEL M. | Overall Experience
El cliente no dejó un comentario.Doyle B.
El cliente no dejó un comentario.STEPHEN M. | First Impressions
They did what they could to help us. They were very kind.Doyle B. | First Impressions
James is wonderful! So helpful!Patricia T. | First Impressions
Staff member was very helpful, made return process very easy.Trevor C.
Nothing. Whole process was easy and fast. Much appreciated.David A.
El cliente no dejó un comentario.John F.
The gentleman at the front desk was very helpful and even got my Dad to laugh. Good PR.Misti A.
Very poor customer service. Price was incorrect and equipment was very poorly maintained. Will never use this location again.Noah M.
Easy, convenient process with U-Haul. Very friendly and helpful staff at U-Haul Moving and Storage of Nampa. Thank you!Kevin F. | Overall Experience
I was very happy from start to finish with the entire moving exeriance through Uhaul. Over the phone customer support was amazing ( i called many times). Pick ups and drop offs where quick and painless. I could not ask for more. ¡Gracias!Jason S.
Very painless experience. The staff up front seem to make a great team which made it pleasant to deal wt them.Joyce H.
El cliente no dejó un comentario.Brian G. | First Impressions
El cliente no dejó un comentario.Joseph S. | Overall Experience
The lock was not at my unit. I had to provide my own.Jennifer F. | Online Move In
El cliente no dejó un comentario.Dave C.
Super friendly and helpful!Karen C.
I was greeted at the drop off area. Given clear instructions and was done in minutes. Perfect!Ruth M.
Linda was the best 5 stars.KARY R.
The truck was at a pickup point 20 miles from the requested pickup location. Was dirty inside the cab. I piece of equipment was missing. I did get credit for it on the rent of the rental.Larry A.
They failed to provide me with the 12 moving blankets I rented. When I called they said I could come pick then up, but it was a 30 minute drive each way. They promised to provide me with a refund for blanket rental, but I have not seen a credit to my CC yet.Tim M.
El cliente no dejó un comentario.tim H.
El cliente no dejó un comentario.Alan J.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.Robert P.
Fire Nancy that answered the phone. Linda at that location is awesome.Brent P.
I rented a 10 foot truck that had 3/4 gas in vehicle. I drove 16.4 miles and put 2 gallons in at Costco. Upon return, check in person saw extra fuel and advised no refund. Fine. Came home, saw receipt in email and $12.50 fuel was added. Folks DONT TRUST UHAUL EVEN AFTER THEY CHECK VEHICLE IN. GET THE RECEIPT RIGHT THERE. DONT WAIT FOR IT SO THEY CAN STEAL FROM YOU. AFTER A GOOD THREAT, REFUND WAS GIVEN.ANDREW M.
Dixie was very helpful and knowledgeable.Steven N.
El cliente no dejó un comentario.Michael F.
El cliente no dejó un comentario.Becky H.
El cliente no dejó un comentario.Deena S.
I had reserved a trailer a month or two ago at the Chinden location and they called me at the last minute indicating I had to go to Caldwell to get the only trailer left in the valley. The lady who called me seemed like she did not care.... a take it or leave it attitude. I guess you can act that way if there is a shortage of trailers. I was upsetting as they gave me very little notice. The people at Caldwell were helpfull and kind.Michael E.
I cannot think of one single thing ... They were perfect for the almost 6 years that my things were there in storage and the truck rental from there as well ....Kathryn M.
El cliente no dejó un comentario.Jason D.
El cliente no dejó un comentario.Christopher B.
El cliente no dejó un comentario.Tierra D.
The GM (Linda Hudson) at the Nampa, ID location has been very helpful and attentive the last 2 times I rented a pock up there. She made me feel like she was really listening to my concerns.Rhonda G.
This location was awesome. But the experience was terrible. The first location didn't get my truck ready so I had to get my reservation transferred. Then the truck wasn't available until an hour and a half after my original appointment. Lost a bunch of money.James F.
El cliente no dejó un comentario.Sharon A.
They were so friendly and helpful. I dealt with the owner she is great!Fredrick G.
Advise personnel not to ignore customers at counter vs taking repetitive phone calls from call-in customers. If I had known I could receive better service, calling in might have been a better choice.bob C.
El cliente no dejó un comentario.Raymond U.
However, it was farther than I would have like to have gone to return the truck but I understand why.NinaCasey K.
El cliente no dejó un comentario.Edward C.
The staff was understanding of my complaint about the truck. They run a good store.Ronald C.
Awesome experiencemanuel A.
El cliente no dejó un comentario.Dorrie M.
Thank you, went very smoothly without issues. Very friendly Uhaul staff and were very helpful to me since I was moving a greater distance and had lots of questions during hte move.Leonard G.
El cliente no dejó un comentario.Lorrie H.
Nothing, couldnt have been a better experience !!Steve H.
James was helpful and friendly!WILLIAM EDWARD M.
El cliente no dejó un comentario.Keith B.
El cliente no dejó un comentario.William W.
Provide the service as arranged. Be more concerned about the customers needsJon L.
The lady who checked me in was absolutely wonderful!Maryanne J.
El cliente no dejó un comentario.Gary B.
The staff is friendly and the service was outstanding.Christopher J.
Totally satisfieddale S.
El cliente no dejó un comentario.Rick J.
El cliente no dejó un comentario.gary B.
the staff was so helpful and friendly made the experience fast and easyAbby S.
El cliente no dejó un comentario.Jon L.
Make sure to keep the 2 gals working the desk at check in on 5/14/22- outstanding customer service & very friendly!Laurie R.
El cliente no dejó un comentario.Bob M.
El cliente no dejó un comentario.rodney S.
no change needed bit I can tell you that from the time I walked in the door all three ppl were very nice and had lots of personality...It make for the waiting period bareableJoelle M.
They were very helpful. I can't think of anything more they cpuld dochristopher S.
El cliente no dejó un comentario.Larry W.
I thought the entire process went really smoothly and appreciated the kindness of the staff!Beaux Y.
El cliente no dejó un comentario.Mark C.
El cliente no dejó un comentario.Robert W.
Best uhaul in the Treasure Valley. Linda and Dixie are top notch. 10 plus. Love them gals. Thank you so much for your help. DJDebbie J.
El cliente no dejó un comentario.Ronald M.
The u-boxes helped us load our own stuff and make sure everything was safe. Your staff was outstanding. I would recommend this to anyone moving.Susan G.
El cliente no dejó un comentario.Brandon K.
Easy return, quick. Good experience here thankfully.Anthony G.
El cliente no dejó un comentario.Geoff T.
El cliente no dejó un comentario.Lori M.
El cliente no dejó un comentario.Robert T.
El cliente no dejó un comentario.Sreekanth Y.
The man that checked the trailer in for me was outstanding!Christopher J.
El cliente no dejó un comentario.Shannon A.
El cliente no dejó un comentario.Kevin G.
Everyone was Great !JAMES JEFFREY H.
Purchase a bigger yard. More room for customers to park and pick up .Harold G.
El cliente no dejó un comentario.Dennis T.
You sent me originally to a marginal dealer who was closed. Then is took me almost two hours to find another trailer. Additionally, the dealer was 35 minutes from my house. I was rescheduled numerous times before I went to the dealer.Ron S.
Great experience!richard M.
El cliente no dejó un comentario.Derek L.
El cliente no dejó un comentario.JENNIFER R.
El cliente no dejó un comentario.andrea B.
Need to renovate the location, there is not enough space for all the business it does.Karl C.
Im still confused trying to figure out how u haul clamed i drove almost 800 miles when my entire trip was under 500 miles so you douche bags charge me again fuuuuÃ¹g you never again will i use your services what a sham ! Im already out tremendously trying to move and you gotta squeez what you can outa me. If your smart dont use uhaul theyre a bunch of incompetent crooksDerrick W.
Clean the headlights or replace on the U-Haul. At night I couldn't see anything with them.Mark L.
Guys were great. No complaintsMichael M.
Please issue spare tires or the ability to issue and returnâ€¦.Jacob Q.
El cliente no dejó un comentario.Kenneth T.
El cliente no dejó un comentario.VICTORIA H.
Thank you for storing our goods, all good😊terry m. | Overall Experience
El cliente no dejó un comentario.Stan A. | First Impressions
El cliente no dejó un comentario.Chris B. | Overall Experience
El cliente no dejó un comentario.Art I. | Overall Experience
El cliente no dejó un comentario.JOHN M. | First Impressions
El cliente no dejó un comentario.EDWARD K. | Overall Experience
Disc locks really hard to get on door latches. Really hard to maneuver large vehicles on site. Super narrow entry, packed with drop-offs. Will not use again.JEFFREY C. | Online Move In
El cliente no dejó un comentario.william a. | First Impressions
Over priced storage units, and unfriendly staff that let our alarms go off every time we came because they didn't give us a code to the second storage unit or fix the remotes. We also didn't have access to the second storage unit online and could not pay it without waiting on the phone for twenty minutes, and they refused to fix that either. They also made us drive thirty minutes to Boise to drop off equipment so they wouldn't have to. There's no good parking, and hard to get into and they put both of our storage units far away from each other. The only thing convenient were the carts. Disregarding the dirt turn around gravel area in the back that got something in my new tire. Not to mention the inside of the facility lights automatically turn off if it doesn't sense anyone for maybe ten minutes, when I was in the back of my storage unit on top of some things and fell because they neglected/failed to tell me that. Overall below average storage facility due to the inconveniences, damage and staff otherwise it's a clean facility. I've even tried calling them or going in to fix some of these things but nothing worked.jason k. | Overall Experience
I am very happy with the decision to rent my storage from you!Randy H. | First Impressions
El cliente no dejó un comentario.Maggie F. | Overall Experience
Staff was short with me, rude, and wouldn't even look at me. When I called to ask why I was charged an extra $25, the guy spoke to me like I was stupid. Do not appreciate.Laura M. | First Impressions
Both Manager and Assistant Manager were amazing!! So friendly, very knowledgeable and hard working. They went above and beyond to make sure we were taken care of. If you are looking to rent a U-Haul or use their storage, you'll never find anything better than this location. Highly recommend.Peter G. | First Impressions
Everything was great. The staff were awesome. If I need storage again. I will be backWeslee W. | Overall Experience
El cliente no dejó un comentario.Carmen N. | First Impressions
Thank you for your good service 😊Lori Y. | Overall Experience
El cliente no dejó un comentario.denielle r. | Overall Experience
The staff was courteous and helpful. I accidentally left a bag in the truck and got a call immediately. Thank you for making our moving forward experience a breeze.Brian M. | First Impressions
El cliente no dejó un comentario.Matthew S. | First Impressions
El cliente no dejó un comentario.Don U. | First Impressions
El cliente no dejó un comentario.Richard Q. | First Impressions
El cliente no dejó un comentario.Jose C. | Online Move In
El cliente no dejó un comentario.Laura L. | Overall Experience
Great staff and very knowledgeable. Manager/staff was 5 star.Scott L. | First Impressions
El cliente no dejó un comentario.Linda J. | Overall Experience
When calling for a check out date, I was checked out before I was able to say the date I wanted to be checked out on. This forced me to find another location to store my trailer for 10 days. Other than that, everything was great!Jerry H. | Overall Experience
El cliente no dejó un comentario.Kaytea G. | First Impressions
El cliente no dejó un comentario.Eddie B. | First Impressions
Wonderful people and facility. Thank you!!Teale C. | Overall Experience
For some reason I was charged $57 and there is no explanation on the paperworkKimberly B. | First Impressions
The staff was super friendly & very helpful I will recommend this facility to everyone ❤️marisa c. | First Impressions
El cliente no dejó un comentario.Thomas L. | First Impressions
El cliente no dejó un comentario.Lynne C. | Online Move In
El cliente no dejó un comentario.Coleton S. | First Impressions
El cliente no dejó un comentario.jenny c. | Overall Experience
El cliente no dejó un comentario.Andrew C. | Overall Experience
The facility is wonderful the staff is one of the greatest that I've dealt with.lori w. | Overall Experience
El cliente no dejó un comentario.Kelly O. | First Impressions
The lighting for larger units is not good. It's hard to see when inside and towards the back of an individual unit. We had to use a flashlight.Athena S. | Overall Experience
El cliente no dejó un comentario.KRISTEN A. | First Impressions
The Nampa crew has always been attentive and responsive. The covered RV storage area is great except it needs blacktop. RV's get pretty dusty!BILL H. | Overall Experience
El cliente no dejó un comentario.RON B. | Overall Experience
El cliente no dejó un comentario.Stan A. | Overall Experience
AlLL employees are excellent, professional, and very friendly. It is an exceptional business! I highly recommend the Nampa, Idaho store to meet your moving ond or your storage needs.margaret s. | First Impressions
El cliente no dejó un comentario.Laura L. | First Impressions
El cliente no dejó un comentario.rick d. | First Impressions
El cliente no dejó un comentario.MACKENZIE G. | Overall Experience
I done everything over the phone haven't actually been to the location yet , we live in Fairbanks Alaska . Friends Carl & Nancy Tompkin's have their motorhome there and said the operation was top notch !kent k. | First Impressions
El cliente no dejó un comentario.Dale M. | Overall Experience
El cliente no dejó un comentario.Cinnamon M. | First Impressions
El cliente no dejó un comentario.Cinnamon M. | Overall Experience
El cliente no dejó un comentario.Jordan H. | Online Move In
They were vey friendly and helpfulMICHELE S. | First Impressions
Thank you! Fabulous service 🙂Lori Y. | First Impressions
El cliente no dejó un comentario.michelle b. | Overall Experience
Facility is dusty, spaces are too close together and there is no wash area.gary s. | Overall Experience
They were very friendly and helpfulSarah W. | Overall Experience
I had the best service all the way around. Everyone from beginning to end we nice an accommodating. Being stressed with a move out of State, everyone at Uhaul made it so easy for me.marisa w. | First Impressions
El cliente no dejó un comentario.Daryl G. | Overall Experience
El cliente no dejó un comentario.Christina F. | Overall Experience
Best all-around storage experience I've ever had.Jacob H. | First Impressions
They were The nicest people to deal withSarah W. | First Impressions
I very happy with the large storages for RV/Trailers.Juan V. | First Impressions
El cliente no dejó un comentario.Taffani h. | First Impressions
Your staff was very friendly, helpful and welcoming. I enjoyed the check in process. The facility is well organized and my storage unit clean.Juliann H. | First Impressions
This facility has excellent parking for large rv’s.Carl T. | First Impressions
El cliente no dejó un comentario.Andrew C. | First Impressions
Staff was great. Price was right. Needs were met. Had unit few days was all. Easy no hassle check out.Julie C. | Overall Experience
Wonderful staff , friendly and great to work with. My stuff was secure and safe. Renting trucks and equipment was a breeze. I would recommend them as well as rent from again.Tania W. | Overall Experience
Everyone was kind considerate and thoughtful Thankssandra c. | Overall Experience
El cliente no dejó un comentario.Jeffrey S. | Overall Experience
El cliente no dejó un comentario.amanda t. | Overall Experience
El cliente no dejó un comentario.Kaitlyn W. | First Impressions
El cliente no dejó un comentario.SHARON R. | First Impressions
Competitive prices and climate control units help preserve my items in storage.greg M. | First Impressions
El cliente no dejó un comentario.Larry W. | Overall Experience
El cliente no dejó un comentario.David G. | First Impressions
El cliente no dejó un comentario.Dave h. | First Impressions
El cliente no dejó un comentario.ANNIE c. | Overall Experience
El cliente no dejó un comentario.John B. | First Impressions
El cliente no dejó un comentario.Lorene R. | Overall Experience
El cliente no dejó un comentario.Debbie L. | Overall Experience
El cliente no dejó un comentario.Velinda S. | Overall Experience
Both Linda Hudson and Dixie were wonderful. Very thoughtful, kind and professional. Iam a Real Estate Broker and will recommend U-haul Center in Nampa to all my Clients Thanks again!sandra c. | First Impressions
Easy to find & everyone was helpful & freindly. Manager Linda Hudson was a big help with great attitude, a real pleasure doing business with her & the facility.terry m. | First Impressions
Outstanding staff !!cordell e. | First Impressions
El cliente no dejó un comentario.Joseph G. | First Impressions
Great place!!Tammy W. | Overall Experience
El cliente no dejó un comentario.James K. | Overall Experience
Dixie and the store manager are amazing!!! Had my storage unit for almost 2 years wouldn't go anywhere else!!CRYSTAL R. | Overall Experience
El cliente no dejó un comentario.Daryl G. | First Impressions
El cliente no dejó un comentario.JOSE E. | First Impressions
I was a little disappointed that I was booked to have a 10X20X10 but when I went to check in, they said they only had a 10X15X10. I was a little worried that everything would not fit but we made it fit and worked out fine.Lisa R. | First Impressions
El cliente no dejó un comentario.Brian V. | Overall Experience
El cliente no dejó un comentario.Alexandria L. | First Impressions
El cliente no dejó un comentario.Maggie F. | First Impressions
El cliente no dejó un comentario.Lydia G. | Overall Experience
The person at the desk couldn't leave to show me the unit and when the other guy came in he didn't offer to show me the unit. The unit was way to small and I asked him to refund my money, which now I have to take the time to go down there and argue with him for not crediting my debit card. The question I have is, is this owner incompetent or is he trying to pull a fast one on me because I made him do a little work to credit my debit card a few minutes before closing. He brought this on himself by not allowing me to go check out the unit before paying for itterrance n. | First Impressions
El cliente no dejó un comentario.David G. | Overall Experience
Best everrobert f. | First Impressions
El cliente no dejó un comentario.John B. | Overall Experience
Everything was great. I'd reserved a storage unit online and when I arrived on the scheduled date everything was ready for me.Thomas F. | First Impressions
El cliente no dejó un comentario.Heather F. | Overall Experience
El cliente no dejó un comentario.TIMOTHY A. | Overall Experience
El cliente no dejó un comentario.Frank G. | Overall Experience
El cliente no dejó un comentario.BARBARA S. | Overall Experience
Everyone here is very helpful and nice. I am very happy with our choice to store at this facility.MACKENZIE G. | First Impressions
Everything was treated like professionals excellentROGELIO I. | First Impressions
El cliente no dejó un comentario.Heather F. | First Impressions
Very kind and helpful especially Linda.lejean m. | First Impressions
The Ladies that work there are extremely sweet and down to earth ... They work very hard and very well together..jamie l. | First Impressions
The customer service was horrible I had a regional manager named Scott yelling at me and talking down to me over me to bring the chair next to me also when looking at the receipt they are still trying to call me for the doll even though the dark the tale of your three morning it's okay if you need to drive can a horrible experienceHillary N. | First Impressions