Customer Reviews for U-Haul Moving & Storage of N Manchester

4,268 comentarios

443 Hooksett Rd   Manchester, NH 03104
(I-93 & 3)

(603) 668-7520

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(603) 668-7520

443 Hooksett Rd
Manchester, NH 03104
(I-93 & 3)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Daniel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caroline L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorraine W. 
Clasificación:
4.0

Those guys were harried with incoming calls. They handled it cleanly, but they needed to put everyone on hold.

William B. 
Clasificación:
5.0

Clean the windshield

Joanne O. 
Clasificación:
1.0

The van kept breaking down on me just turning off randomly

Jeffrey P. 
Clasificación:
5.0

the experience was good had a little trouble relying on the timely return of a previous customer but the van came back and I was on my way I was offered an alternative but a van was all I needed the staff was very helpful and my wait was fairly short the van was new (6000 miles) and nice to drive

Joseph R. 
Clasificación:
5.0

It was a quick and easy pick up and return. No hassle at all

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD H. 
Clasificación:
5.0

Very nice helpful worker

Steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

The only thing that I can say is a shuttle service would outstanding. The pickup truck was new, modern, and comfortably appointed. Gracias

JESSE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick B. 
Clasificación:
5.0

Nice people

Vasiliy P. 
Clasificación:
5.0

Nothing, great experience!

Paul M. 
Clasificación:
2.0

My experience was good, it was a simple process to pick up my rental and the counter associate went over the process for me and all my options. He convinced me to drop off back in Manchester to save some money. After bringing my rental to my moving location I found that there was a drop off location right near me and called to determine if I could drop off there. This is where my frustration and disappointment begins. I was assured on the phone that I could update my drop off location no problem and would just pay the difference. I was told that my total would be $132 which matched what I saw online when mocking up quotes. This was no problem for me and I decided to drop off at the below mentioned location. Upon receiving my receipt I was charged $99.71 which is more than my original charge for the actual rental at pick up! I was appalled that I was charged a gas fee and a wrong drop off fee when none of this was disclosed. When picking up the rental I was told that the tank needed to be returned with 3/4 tank of gas and in fact it was returned nearly full. I have been calling and chatting with Uhaul to figure this miscommunication out and get it amended but am not receiving any follow up. The Manchester location told me to contact my drop of location because there was nothing he could do for me and when I called the drop off location they entered a dispute. It has been 3 days since I was told I would hear back and still nothing. I am not one to complain but that charge is significantly more than I was expecting. I did my part and specifically called to make sure I could return at a new location. Had I known about all of the extra charges, I would have brought it back to Manchester. I am not a happy customer.

Hannah O. 
Clasificación:
5.0

Jose was terrific. Friendly, knowledgeable and such a great guy. It was a pleasure doing business there. I'd always gone to the south willow location - not any more! Thanks so much for making it so easy.

LORETTA W. 
Clasificación:
1.0

The vehicle drives terrible. I should be reimbursed for this rental. I can't believe that you rent a vehicle that drives like that.

Jason M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca B. 
Clasificación:
5.0

quick and easy service.

VASILIY I P. 
Clasificación:
3.0

your timeline of giving away trucks after 1 hours late is bad. There should be more leeway

Chris B. 
Clasificación:
5.0

Everything was great, pick up and drop off was quick and professional. Vehicle was in excellent condition.

Kyle C. 
Clasificación:
5.0

The person that attended me was so kind and professional.

David R. 
Clasificación:
5.0

Such an amazing staff and experience! Especially Gage!!! He is beyond FANTASTIC! His customer service skills are top notch! Such a cool, kind, genuine person! He definitely made this such an easy and awesome experience. I will tell everyone to go to this location! And hopefully Gage is there to help them and make their day too!!!!

Rachel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven C. 
Clasificación:
5.0

Staff was amazing!!

Robert V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven A. 
Clasificación:
5.0

The man that helped me was friendly and courteous.

Joseph Anthony G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda L. 
Clasificación:
5.0

Drop off was quick and easy! The attendant was friendly and courteous

Christi J. 
Clasificación:
3.0

Had difficulty returning vehicle using app. Called 800 number in am and spoke with Kevin. Very pleasant and helpful!

JENNIFER H. 
Clasificación:
5.0

This is the best UHaul location I have ever visited, and I have rented all over the country. José runs a great shop. The staff is friendly, the vans were immaculate and the store was well stocked with everything you could need. I rented twice this week and I will definitely be back again!

Florence M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shandra P. 
Clasificación:
5.0

Quick and easy service

Vasiliy P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Philip A. 
Clasificación:
2.0

I was overcharged again on it and it was way to expensive for one day of use

Michelle B. 
Clasificación:
5.0

make a mandate to do a walk through and recommend to customers to take a photo of mileage and gas before leaving lot

Tina W. 
Clasificación:
3.0

mobile pick up and drop off has an issue with location finder. My setting allow me for every other app I have ever used. uhauls would not no matter following directions.

JOSEPH D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Luis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen Paul W. 
Clasificación:
5.0

Kenny was a Total Rock Star! He made The whole process super easy and fast.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meagan V. 
Clasificación:
5.0

Jose is amazing!!! He is so nice and very accommodating

Sarah R. 
Clasificación:
5.0

I needed long term 20' truck rental; and then a box truck rental and the manager Richard, and his staff bend over backwards to support my UHaul truck rental needs. ¡Gracias!

Pollyann P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Cassandra L. 
Clasificación:
3.0

The process of Truck Share is significantly flawed with respect to your online interactivity. It really needs to be improved.

Frank S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelby P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
4.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

Ninguno

Walter C. 
Clasificación:
5.0

Staff is very friendly, efficient and helpful. especially Jose and Richard. ¡Gracias!

Nancy P. 
Clasificación:
5.0

have more staff. your guys are hustling.

Walter Matthew L. 
Clasificación:
5.0

The employees go above and beyond for their customers. I had a great experience renting from this location and I am going to stick to this location for all of my moving needs. Thank you very much.

Jackelyn K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

I cannot think of anything.

KAREN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol Z. 
Clasificación:
5.0

From start to finish, uhaul made our move quick and easy!

John C. 
Clasificación:
5.0

Jose was great to work with - pleasant, fast and efficient on check in - and Riley was great to work with as well when we returned the vehicle - thank you!

Karen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joy K. 
Clasificación:
3.0

I rented 2 dozen pads. Had to go really far to pick up this truck (and had to go even farther to pick up the auto transport), got home, and realized some of the pads were soaked in the plastic bags. With all the extra time, gas, and mileage I already incurred with the experience, I did not have time to run back to any UHaul to get new pads.

Renee S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchell D. 
Clasificación:
5.0

Nothing service was great

Liridon S. 
Clasificación:
5.0

Thanks! All moved in.

BRIANA W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Martin O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

The Best service in NH !!!

Nestor G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dean F. 
Clasificación:
1.0

I paid for the Collision Damage Waiver and THEY CHARGED MY CHECKING ACCOUNT OVER $2800, I AM GOING TO LEAVE FEEDBACK ON UHAULS ACROSS THE COUNTRY.

Tammy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY C. 
Clasificación:
5.0

Very busy; but responsive and helpful. Truck was very clean and easy to pick up and return.

Marie S. 
Clasificación:
5.0

Quick process and very accommodating. Do yourself a favor though and read the truck manual basics!

Elizabeth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather P. 
Clasificación:
5.0

I think I may have left my RX sunglasses in the cab on the truck. They might have fallen on the floor. Rayban style RX brown sunglasses in a green hard plastic case. If you find them please call me 603-494-7895 Check in and check our experience was great at this location!!!

Joseph G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy H. 
Clasificación:
5.0

Nada

Richard R. 
Clasificación:
5.0

No comments suggesting anything needing improvement. My transaction and experience was quick, easy, fluid, and seamless. Hat's off to Jose (DW Highway North location) for terrific customer service. He was engaging and had my best interests in mind, and went above and beyond to make sure I had a great experience.

Donald V. 
Clasificación:
5.0

No improvement needed. The entire rental experience was excellent. I did not care for the on-line reservation system because the system wanted to force me to go your South Willow Street location which was not convenient for me. I called the Hooksett Road location and Richard immediately took care of my needs and scheduled me for a pick-up/drop-off for his location on Hooksett Road, which is what I wanted. Richard on the phone, then the person who checked me in, and then the person who later checked me out were all helpful, very friendly, and good personalities. Excellent customer service from all 3 team members!!! Your 443 Hooksett, Road Manchester, NH location is superb and the place to rent from!!!

David D. 
Clasificación:
4.0

Good service, fast and efficient .

Blakely Vernon M. 
Clasificación:
3.0

Lights didn't work had to be fixed in 5 different spots it put me hours behind.

Joseph N. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F. 
Clasificación:
5.0

Quick, professional, pleasure

George P. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

John P. 
Clasificación:
4.0

El cliente no dejó un comentario.

George M. 
Clasificación:
5.0

Great staff!

Scot F. 
Clasificación:
5.0

Richard and his team treated me with professionalism and kindness. I would definitely come back to this U-Haul location again!

Jimmy S. 
Clasificación:
5.0

Everything went smooth and easy.

Fred G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric A. 
Clasificación:
1.0

1. I had to wait until the last minute to know whether or not the store had the parts for the hitch install 2. Took 3 hours between check-in, install, and another 20 minutes just to settle the bill, which was already paid for 3. My personal belongings were not put back into the vehicle - luckily I discovered this before I left the property 4. Upon close inspection of my hitch, done just today, I discovered NO wiring harness visible, despite paying for same 5. A trim piece that was removed for the wiring access (which again, I can't find a harness for), was not replaced and is missing 6. Calls have been left for the President, Brian Polanco, and GM, Richard Andrews on this date, after calling the store to inquire about the missing wiring and trim piece, and being rudely placed on hold for at least ten minutes, at which time I hung up and contacted the above listed managers. Very unhappy with this experience!!!!!

Neal C. 
Clasificación:
5.0

Make sure that the moving blankets are in the truck.

Richard Kevin K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine A. 
Clasificación:
1.0

I'm leaving this bad review because I got charged multiple times for my truck, for multiple different amounts, for no apparent reason and not getting any help from the store as to why this is happening. When I dropped the truck off, I was told by the attendant that I owed $107.95 but I have received an additional charge for $119 and with no explanation and I never got a receipt or statement in my email.

Alexandra T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cirlei S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amy W. 
Clasificación:
5.0

A well tuned company!! Very friendly and professional!!

gary c.  |  First Impressions 
Clasificación:
2.0

No elevator and the garage doors locked before I could get my stuff unloaded. If I had known it was second floor and no elevator I would not have leased this space

Robin L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paola R.  |  First Impressions 
Clasificación:
5.0

Richard was extremely pleasant and helpful. He was very pleasant to deal with!

Cheryl M.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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