Customer Reviews for U-Haul Moving & Storage of N Las Vegas

330 comentarios

2671 N Las Vegas Blvd   North Las Vegas, NV 89030

(702) 534-4165

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(702) 534-4165

2671 N Las Vegas Blvd
North Las Vegas, NV 89030

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Cambio de propano
  • Devolución del cliente 24 horas
  • Almacenamiento para vinos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN ANTHONY M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Cassie S. 
Clasificación:
2.0

be friendly

JOEL V. 
Clasificación:
5.0

Love the whole store.

john p.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Maria Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

GILBERT J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
3.0

I was not informed that I needed to provide another person to verify my ID. I was on the spot trying to find someone to call early in the morning. I have used U haul many times and this is a first. I have four federal and state ID im my pocket, yet all of a sudden those are not good enough! The vehicle was not clean when I was ready to go and this location wanted me to WAIT for it to be cleaned! There was another clean truck parked right beside it! I did not want to wait so I had to leave in a dirty truck!

Bryant C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernesto G. 
Clasificación:
5.0

Fast and easy rental

Rodney H. 
Clasificación:
4.0

Haven't got email receipt yet.

Thomas R. 
Clasificación:
1.0

they did not have the proper reserved truck it was not returned and I was stuck with a much smaller truck. This caused me to have to leave behind rooms of furniture from my home, I was moving from Vegas to Phoenix, so I could not just go pick them back up nor could I wait to move. I feel a 24 hour notice to let me know the truck isnt available is absolutely not ok. And the truck I was given had the service engine light on the entire trip.

Michele M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Julian A.  |  Overall Experience 
Clasificación:
5.0

Brian and his employees were great. He runs a tight ship. I felt very confident sitting my belongings there after meeting Brian and his co workers. Very clean and new.

GRANT T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David P.  |  Overall Experience 
Clasificación:
5.0

STAFF WAS VERY HELPFUL KIND. NEED MORE PEOPLE LIKE HER.

Myrtle S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MANUEL A H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jose R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYANA KAYLIL W. 
Clasificación:
5.0

Everything is okay

ANA M. 
Clasificación:
4.0

Employee very friendly.

Arcadio V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ARCADIO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken B. 
Clasificación:
5.0

I paid $450.00 for a 300 mile trip. It was a little short of 300 miles but gas milage was terrible

john S. 
Clasificación:
1.0

They gave me the truck empty and now are over charging me for gas I've never had this issue with them until now and I'm P***ed

Diana M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY MICHAEL W. 
Clasificación:
1.0

El cliente no dejó un comentario.

jonathan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

FERNANDO R. 
Clasificación:
1.0

The guy who was in charge was incredibly rude and lazy. Rather than get up and handle the issue that this location created he yelled to the girls helping us from another office the entire time. Absolutely unprofessional, rude, lazy, and gave away the uhaul we reserved before we arrived. And all of this was after having to go to a different location than where we initially reserved! Horrible service by uhaul.

Cory S. 
Clasificación:
1.0

Truck was old and not mechanically sound. Fuel guage didnt work thought i was going to run out of fuel. After putting fuel in truck i was still charged a service and fuel charged . Nice scam

Tommie C. 
Clasificación:
5.0

The woman who helped me check in could have used some help. She did a great job by her self.

Keith B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivory P. 
Clasificación:
5.0

Great customer service! Fast and efficient!

Brian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONARDO M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH S. 
Clasificación:
4.0

El cliente no dejó un comentario.

roshunda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith M. 
Clasificación:
5.0

I love the transaction from start to finish. The movers were excellent, prepared, so well orchestrated with great attitude I would definitely use them again

Jamie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIVEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER A. 
Clasificación:
5.0

Have a clear place where clients wait in line, or a waiting area available, as I had to wait standing up for a long time

Hector M. 
Clasificación:
1.0

Showed up at reserved time, staff stated they didn't have a truck available and told me to cancel my reservation and check other U-Hauls.

Alejandro M. 
Clasificación:
5.0

They were very friendly Nd helpful

Valerie P.  |  First Impressions 
Clasificación:
3.0

U box was delivered for many days just sitting at the wrong location, a note was in the system for someone to call me and let me know it couldn't be delivered to location originally set up...I had to go look for the box myself after several days from drop off date...

Quianta H. 
Clasificación:
5.0

Love that the owner is on site at all times. He was very friendly and helpful! Will definitely be back!

CIARA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

dumag R. 
Clasificación:
5.0

Well I understand you're being precaution of the business but I mean taking photo of me when I gave you my drivers licence a bit too much. In my opinion I wouldn't come back .

Torrance C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank B. 
Clasificación:
5.0

Everyone was very friendly and helpful from beginning to end. Very happy with our choice.

Michael C.  |  Online Move In 
Clasificación:
5.0

Very friendly upon arrival. Easy check in and check out. Made sure we had someone walk us to unit. Great service.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
4.0

Chyna Dixon is a model manager. She absolutely keeps that place running and is invaluable. From start to finish, she was impeccable and hard working. Thanks for making my time in Las Vegas easy!

Elijah S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALMA YANET V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa G. 
Clasificación:
5.0

Good custom of service!

Manuel M. 
Clasificación:
1.0

Customer service is atrocious. Team member that helped me, had on no mask and kept touching his mouth the entire transaction.

TONIQUE JESSICA C. 
Clasificación:
5.0

Great customer service thank you!

MARK DAVID D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol H.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Derrick R.  |  First Impressions 
Clasificación:
5.0

Just keep doing what you do, I think the trucks should always be full of fuel for the next customer that way they don't have to worry about running out. But just taking care of what they needed the truck for.

NENITA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERESA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES D.  |  Overall Experience 
Clasificación:
3.0

On Sunday the 12th of Sept. I ordered a pickup truck to take my dog to be put down for Monday at 9am. Because it was to be so hot in Las Vegas I changed my order to a 9' cargo van instead. Monday morning I called the vet and was told I could not bring him in till 1:00 pm on Tuesday the 14th. Called U-Haul to changed the date and and time to 11:am everything was a go. When I arrived at U-Haul they pulled up my order# and wound up with a small cargo truck. There was a van sitting in front, was told it was already spoken for. Sorry, I was just little upset. to take my dog, 15yrs old to be put down riding in a damn truck. You people really need to abide by your customers wishes. Thank you, James

James Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SELENE M. 
Clasificación:
3.0

Hopefully I'll never have to use it again

RODGER P. 
Clasificación:
1.0

El cliente no dejó un comentario.

ANTONIO V. 
Clasificación:
4.0

Can was smelly and felt dirty. Steering wheel was sticky.

jason G. 
Clasificación:
3.0

Pickup truck was missing jack and tire removal tools (lug wrench), Incorrect mileage was logged on return Manager was rude and unhelpful and refused to verify the mileage.

EILEEN FRANCES W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shaynelle B. 
Clasificación:
4.0

Gracias

KEVIN W. 
Clasificación:
4.0

Have more, and better trained staff on site at opening, when there's a rush of customers.

PETER O. 
Clasificación:
1.0

There has been a complaint filed. I went across the US in triple-digit temperatures with no ac. Roadside assistance took half a day to tell me the compressor is out and I could have it serviced after the holiday if I wanted to stay in a hotel.

Mina Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Selena R. 
Clasificación:
5.0

Both employees I dealt with were extremely professional and helpful. They made the whole experience very easy.

RAEANN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrian V. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Bobbie K. 
Clasificación:
1.0

They charged me for using a dolly that was already lose in the uhual rental I did tell them it was lose they said to not worry about it that I won't be change for it, truck was dirty , gas was not where they said it was going to be again I told them gas was low and they said to just mark it on my paper and take a picture of it and day back of the return they charged me more for gas when I returned it with same amount I took it with. I told them they told me to take the dolly like that and with gas being at the level that i would be fine and they where so rude and have no respect for customer service.

Crystal A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kameiko M.  |  First Impressions 
Clasificación:
5.0

You've done well on all

Muliaiga S. 
Clasificación:
5.0

This location & staff were awesome

jill T. 
Clasificación:
3.0

I'm sure on paper this Uhaul facility ranks excellent. But my experience wasn't pleasant, I felt like I was automatically charged a 100 miles, I didn't drive that far. Also my charge for not filling the gas tank to half was 38 dollars, really. Never again will I do business at this location. Never ever.

Anton B. 
Clasificación:
4.0

China was so good and very helpful. She welcomes you and explain if you have to wait. I would give a 5 star

Danny M. 
Clasificación:
4.0

Really need to improve your customer service online online & 800 call in service simply awful

Ellouise B. 
Clasificación:
5.0

Cashier was so nice and fast. She was so friendly thank you

devanna R. 
Clasificación:
5.0

The manager very friendly, helpful and knowledgeable.

Eddie R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Rodrigo R. 
Clasificación:
5.0

Customer service was excellent!! Everyone was very polite and professional.

Connie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom N. 
Clasificación:
3.0

Hour wait in line for truck

ROSEMARY Q. 
Clasificación:
3.0

El cliente no dejó un comentario.

Susan H.  |  First Impressions 
Clasificación:
2.0

Self check-in was pointless, I had to go in anyway. There were several staff members and it took them a while to even find the car keys. The windshield wipers didn't work, nor did the passenger seat seatbelt- we had to stop in Arizona to get the seatbelt fixed. The check engine light came on 300ish miles into our drive, and even with Roadside Assistance, they would not let me trade my truck for one in good condition. A mechanic came out and told me I had to purchase fuel injector cleaning solution with my own money and submit the receipts for reimbursement because whoever used the truck last had used the wrong kind of gas. Horrible start to a 3000+ mile trip.

Karen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

shonee L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH M. 
Clasificación:
1.0

Was given wrong truck. RIght truck had a screaching sound from the AC. Long waits for pickup of equipment. Long wait for return of equipment.

Keenan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jakeline P. 
Clasificación:
4.0

Staff was friendly and helpful. I did enter my information online before going in, the check out process still took some time

Charles A. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LASHAWN MARIE M. 
Clasificación:
5.0

Nada

TABITHA LASHAN B. 
Clasificación:
5.0

I've been renting with Brian and his crew for decades now. Every time I walk into his facility I am always greeted with respect no matter who is behind the counter. The staff is courteous and has amazing customer service skills. I would recommend this service this location to all my friends and family.

Shatovya J. 
Clasificación:
3.0

Why they took my pic even I told I don,t want

GREGORY O. 
Clasificación:
4.0

Traine the employees to type the last name no name and use second name as last name. I rent a truck for 4 hours and after pick up the truck they charge for time don't understand. They charge for rental then fee for many items . I love other location but this one you need to train the workers .or pay more to get on business not waist time and money

HUMBERTO L. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAMELA R. 
Clasificación:
4.0

The truck was not clean, it had spilled coffee stains on the center console. Moving blankets were not available to rent.

Aminah I. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
3.0

The truck had an out of oil light continuously coming on. Not much gas in it. Truck wasn't in the best condition on the outside. It served it's purpose.

Lanise F. 
Clasificación:
4.0

El cliente no dejó un comentario.

TERRANCE GABRIEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEVON FAGEL C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael F.  |  First Impressions 
Clasificación:
2.0

Someone should be ready for people upon return of equipment,

EMILIO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

Exceeded any thoughts of what self stroage is.

Dennis J.  |  First Impressions 
Clasificación:
5.0

Great customer service.

Janice W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hope A.  |  First Impressions 
Clasificación:
5.0

Kiara was great!!!!!

BRANDI PHAE T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bridget J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS P.  |  Overall Experience 
Clasificación:
5.0

The crew at this facility is the best!

JANICE W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARLENE S. 
Clasificación:
1.0

Insatisfecho ya que el servicio del personal fue muy poco eficiente al momento del arribo al no querer mostrar alguna otra unidad argumentando no tener disponibles cuando en el website de u haul presentaba algunas otra, la unidad asignada no contaba ni siquiera con número de identificación de hecho no cuenta hasta hoy. Y por último en el contrato me asignaba un candado el cual al momento de preguntar por el me lo negaron argumentando k no tenían en esa tienda. Que lo tenía que comprar yo. Por lo tanto no lleno mis espectativas ni tampoco lo k yo esperaba de una compañía tan grande. Gracias. Espero saber qué opina U-HAUL de esto .

Luis D.  |  Online Move In 
Clasificación:
4.0

Still under construction. Some of the planned for access options are not open yet. Staff were very friendly and helpful.

John M.  |  First Impressions 
Clasificación:
5.0

Good service

LUIS ENRIQUE G. 
Clasificación:
5.0

Kiara and John were very helpful!! Brittany and Samuel, the other two employees in site were also very friendly!

Alicia T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLIN T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrienne S.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Lidia A.  |  First Impressions 
Clasificación:
5.0

Nice friendly, helpful staff. Took the time to explain access hours during construction transition. Will definitely be using their service again.

Pamela W.  |  First Impressions 
Clasificación:
1.0

There were several items missing that I am absolutely sure were there when I loaded my unit.

Wendie N.  |  Overall Experience 
Clasificación:
5.0

💖

Martina R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cherie H.  |  First Impressions 
Clasificación:
5.0

Brian was awesome in helping me get the size storage I needed. North Vegas Uhaul team rocks! Many thanks!

Karen C.  |  First Impressions 
Clasificación:
5.0

All of the employees worked as a team and things seem to follow smooth and effective.

Jennifer M.  |  First Impressions 
Clasificación:
5.0

Professional. Ready to answer your questions. Easy to work with the staff and in the facility.

Sonia L.  |  First Impressions 
Clasificación:
3.0

Asked for a 10×20×10 only had 10x15x10 did not fit everything in it

AARON P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

CARLIN T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Alanna A.  |  First Impressions 
Clasificación:
5.0

Uhaul Rocks! Thanks Brian & Uhaul Team

Karen C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia G.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

NORMA IRENE B.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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