Comentarios de los clientes para U-Haul Moving & Storage of N Las Vegas

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of N Las Vegas

Clasificación general:

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Jonathan C.
Clasificación:

El cliente no dejó un comentario.

john J.
Clasificación:

The worker was very polite and helpful but the location was dirty and several homeless people were skulking out. I did not feel safe. Someone should remove the street people hanging around. Super bad vibe.

DANIELA HUESCA C.
Clasificación:

Customer service was great

Jonathan C.
Clasificación:

El cliente no dejó un comentario.

herb M.
Clasificación:

El cliente no dejó un comentario.

Kevin O.
Clasificación:

El cliente no dejó un comentario.

DEBORAH LASHAWN L.
Clasificación:

Fast service, excellent and professional staff. Kenyon and Kevin were both very helpful. Thank you.

NICHOLAS ENRI M.
Clasificación:

Returning the deposit I still haven't received after I return the truck and was checked in.

MICHELLE L P.
Clasificación:

El cliente no dejó un comentario.

ALAN G.
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El cliente no dejó un comentario.

James M.
Clasificación:

Great service!

Nicholas W.
Clasificación:

El cliente no dejó un comentario.

STEVEN L.
Clasificación:

Have customer parking better market for customers coming into your lot.

Pam V.
Clasificación:

El cliente no dejó un comentario.

Benford W.
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El cliente no dejó un comentario.

MARCIAL O.
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El cliente no dejó un comentario.

FELICIA LEE M.
Clasificación:

El cliente no dejó un comentario.

MARLENE S.
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El cliente no dejó un comentario.

george H.
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El cliente no dejó un comentario.

Bonnie L.
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El cliente no dejó un comentario.

samantha G.
Clasificación:

Employeesss are great thanks 😊

Tracy H.
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El cliente no dejó un comentario.

Leonel C.
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El cliente no dejó un comentario.

MICHAEL ANDRES P.
Clasificación:

I was disappointed with the mileage rate. Would not use is again based on that alone.

Gary R.
Clasificación:

Tuck wasn't where it was supposed to be - never called me - never emailed me - This sucked....

derrik T.
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El cliente no dejó un comentario.

ELIZABETH MAGDAL Q.
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El cliente no dejó un comentario.

josephine C.
Clasificación:

This is the 2nd time that this U-HAUL in Las Vegas Had over charge my credit card. And this recent U-Haul I rented I was charges my credit card for $6,500 something. my bills was only $200.00 something instead of over $6,500 something.

DONNA RENA B.
Clasificación:

El cliente no dejó un comentario.

Kenneth E.
Clasificación:

El cliente no dejó un comentario.

RICHARD C.
Clasificación:

El cliente no dejó un comentario.

Diana Coy H.
Clasificación:

I (for USPS Henderson Offices) rented a total of 12 vans for our PEAK Season, from 5 different Uhaul locations. Uhaul representatives Andrea, Brittany, James, Michelle, Javier, and others, were all courteous, professional, and knowledgeable. They streamlined the entire process, and promptly responded to any issues and questions. The roadside assistance was also excellent. Thank you !!!

JASMYNE H.
Clasificación:

The girl helping me did a great job helping me and multiple people at the same time! She was on it! Her manager came out and told her to hurry up because she has a bunch of people waiting and VERY calm, respectful and professionally she told him she got everyone handled. Also super friendly, helpful and COVID safe the whole time!!! Thank you uhaul for making my move SO easy!!!

CHAUNCEY W.
Clasificación:

Thank you

Oswaldo D.
Clasificación:

El cliente no dejó un comentario.

ERICA H.
Clasificación:

I got charged double. You all need to be careful and not charge customers double other than that everything else was ok.

Lawrence B.
Clasificación:

El cliente no dejó un comentario.

JUAN ANTONIO H.
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Very nice and helpful staff

Richard F.
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Employees friendly and communicating, loved the interaction!

Narcisa Z.
Clasificación:

The staff was not professional, they did not move with any sense of urgency. I was overcharged. The vehicle smells like someone was smoking marijuana in it previously. The whole experience was really disappointing especially since it was my local U-haul location, in the future I plan to go to another side of town in order to get proper service, because what I received as customer service was horrible.

Thomas S.
Clasificación:

El cliente no dejó un comentario.

Kenneth B.
Clasificación:

Improve communication about status of equipment when it will be available.

David R.
Clasificación:

El cliente no dejó un comentario.

manuel F.
Clasificación:

Friendly,

David O.
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El cliente no dejó un comentario.

LILLIAN J.
Clasificación:

Give mini training to people who aren't computer savvy 😁

RAFAEL B.
Clasificación:

Employees were extremely unprofessional, unprepared, uncoordinated, & slow! The area designated for equipment return was occupied by random vehicles. Customer service was decent! The employee helping me with my trailer was extremely inconsiderate! This man was unprepared & not motivated whatsoever! When I asked for my trailer, he lethargically walks over. Claims he has to move two other trailers to get to mine. Then claims he has to go get some dolly to move the other trailers (which, I understand), but it took him 10 minutes to get this Dolly! Once he got the dolly, he finally moved the other trailers. & claimed he needed an extension harness for the lights! Which I understand! Safety first! AGAIN! Another this task took 10 minutes! I will NEVER go back to this location! I've been renting from uhaul for 10+ years, & have never experienced such horrible service! I NEVER write reviews! I just feel like whoever owns this place needs to hire different management & possibly clear out staff & start from scratch

ETHEL MAE J.
Clasificación:

the cashier did not ask me if I wanted insurance coverage. Charged me anyway for coverage. When I returned the vehicle (the same cashier) said I would have to call back on Monday to see if it can be reversed. He also did not ask how many miles I was need the vehicle. He charged for their minimum even though I was not using that many miles. Not acceptable

Carla D.
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El cliente no dejó un comentario.

Isabel M.
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El cliente no dejó un comentario.

Rhonda M.
Clasificación:

With everything that's going on in this weird ass world in 2020 the young lady behind the counter at the U-Haul place was the most hilarious most professional but still super down to earth and friendly I cannot remember her name but I'm sure you can look at my contract she deserves a raise she's hilarious yes super professional

Mario N.
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Service is always awesome they really do take care off your here love this location thank you

Angelique C.
Clasificación:

Not charge a holding deposit when people are moving and need their funds to not be tied up

Sharon N.
Clasificación:

I was disappointed that military discounts weren't given at this particular establishment, also the van we rented was very dirty inside and outside. It's especially important with the pandemic going on that at least the inside of vans and/or should've been cleaned. Another thing that we didn't like was the fact we returned van with more gas in tank than what was in van when we picked van up, but that extra money wasn't refunded. I would never rent a van, truck or any other equipment from this location.

Whitney P.
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El cliente no dejó un comentario.

Alfred S.
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El cliente no dejó un comentario.

Chaneka N.
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El cliente no dejó un comentario.

Shannon O.
Clasificación:

Manager sucked power out at 1 location wrong truck size poor customer service

ROWENA R.
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El cliente no dejó un comentario.

HENRY A.
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This U Haul location is the best! They need a bonus!

Art H.
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El cliente no dejó un comentario.

ALFREDO MONTERO C.
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El cliente no dejó un comentario.

Joseph B.
Clasificación:

No way to improve anything.

ROBERT P.
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El cliente no dejó un comentario.

Andreit S.
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El cliente no dejó un comentario.

Joseph B.
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El cliente no dejó un comentario.

KENYON DA'LAWERA T.
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El cliente no dejó un comentario.

Marsha M.
Clasificación:

El cliente no dejó un comentario.

Sharon H.
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El cliente no dejó un comentario.

TIMOTHY WAYNE F.
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El cliente no dejó un comentario.

FREDERICK EUGENE W.
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El cliente no dejó un comentario.

Erin P.
Clasificación:

Best Customer service ever . Kiana was great!

HENRY A.
Clasificación:

Top Crew!

KEALANI R.
Clasificación:

El cliente no dejó un comentario.

Johncarlo E.
Clasificación:

I was harass by the manager and he had the audacity to come to my house to look for me he threatening me with reporting the truck stolen never again will I use u-haul I have the voice mail left by employee that they reported the truck stolen

JEANNETTE DUNQUE B.
Clasificación:

For a day they charge me $141 then today $28 and $32.

VICTORIA S O.
Clasificación:

Checking in and checking out was not easy for me due to all the new online stuff. Both times the representative has helpful and knowledgeable. That was a relief as moving is stressful.

Jordan Q.
Clasificación:

Brian was amazing. Kima in customer service was super helpful as fine.

Frederick L.
Clasificación:

Deanette was really nice to work with. I thoroughly enjoyed interacting with her.

Frederick W.
Clasificación:

El cliente no dejó un comentario.

Johnais M.
Clasificación:

El cliente no dejó un comentario.

Marcella M.
Clasificación:

I always rent from this location owner is great.

CLARENCE DWAYNE J.
Clasificación:

El cliente no dejó un comentario.

Jamie T.
Clasificación:

El cliente no dejó un comentario.

Marlo B.
Clasificación:

El cliente no dejó un comentario.

SONIA D.
Clasificación:

Thank you Wendy 😊 you did an amazing job thanks again for your assistance.

Jackie B.
Clasificación:

El cliente no dejó un comentario.

PRISCILA SARAHI C.
Clasificación:

El cliente no dejó un comentario.

IESHA TINA R.
Clasificación:

Try here was a problem at pick up it was not at the correct location it was supposed to be at I then had to drive to another location where maneger says that I was going to get a refund of $50 I dropped it off before the drop off time and still did not receive my refund when it should be in noted in my contract

MARKN M.
Clasificación:

Lots of customers there and only one person working behind the counter .

Ernest V.
Clasificación:

Very nice people. and great service

Richard J.
Clasificación:

El cliente no dejó un comentario.

Vasilios S.
Clasificación:

El cliente no dejó un comentario.

RUBEN C.
Clasificación:

El cliente no dejó un comentario.

Edward E.
Clasificación:

El cliente no dejó un comentario.

Jessie W.
Clasificación:

When I arrive truck was not ready..when I saw the truck it was full of dog hair..I was told I get a 50 dollar refund and to contact uhaul

ALAN H.
Clasificación:

El cliente no dejó un comentario.

Daryl D.
Clasificación:

El cliente no dejó un comentario.

Robert M.
Clasificación:

Increase counter service.

Jared T.
Clasificación:

I was very disappointed that upon arrival to return my trailer the owner instructed me to the app to return my trailer instead of assisting me with my return. Very unprofessional, might as well stood and watched me do their job.

Rick C. | Overall Experience |
Clasificación:

Owner was very helpful

EDTRINETTE B. | Overall Experience |
Clasificación:

Great

kimberly p. | Overall Experience |
Clasificación:

The manager was very helpful when I turned in my trailer and got the 1 month free rental. The clerk was also very friendly when I cleared out of the unit.

kimberly p. | First Impressions |
Clasificación:

The store had a great selection of items for moving. The customer service rep was very courteous and helpful.

Rick C. | First Impressions |
Clasificación:

N/A

kristy g. | First Impressions |
Clasificación:

Great service

Elizabeth P. | First Impressions |
Clasificación:

The store was quite busy both times I went in. Everyone was very friendly and professional. All the staff were very accomodating.

LISA H. | Overall Experience |
Clasificación:

Brian was always rude when we make payments to my husband and I. Not ever rent from there ever again.

Mica R. | Reservation |
Clasificación:

Every thing was. Smoooth!!

No se han enviado comentarios para esta ubicación.

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