Comentarios del cliente para U-Haul Moving & Storage of N Las Vegas

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of N Las Vegas

Grado total:

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Meadow S. en

Grado:

El cliente no dejó un comentario.

Latrice O. en

Grado:

El cliente no dejó un comentario.

Anthony J. en

Grado:

The experience was great. My question that couldn’t be answered was I returned the trailer two days earlier than scheduled. Will there be an adjustment in the rate that I paid ?

Maria L. en

Grado:

Thank you Dan

Juan I. en

Grado:

More people behind counter, luckily I was the first one there but behind me they’re was 5 to 6 people waiting and getting desperate

Araceli A. en

Grado:

El cliente no dejó un comentario.

Natavia D. en

Grado:

El cliente no dejó un comentario.

Jay H. en

Grado:

Customer service was terrible and unprofessional

Dennis J. en

Grado:

El cliente no dejó un comentario.

Michel L. en

Grado:

The website was not working fir mobile check in. I had to go into the store and pick up my equipment.

Kristina C. en

Grado:

El cliente no dejó un comentario.

Daniel K. en

Grado:

The store was busy, but the manager was friendly and efficient with all the customers. He and his associates were very professional. Thank you.

Bridget W. en

Grado:

Nothing to change all of you very excellent respectful

Maria M. en

Grado:

El cliente no dejó un comentario.

David R. en

Grado:

El cliente no dejó un comentario.

Shawna H. en

Grado:

Cynthia is always pleasant to deal with

Dominga J. en

Grado:

No commemt

Arthur S. en

Grado:

Moving is never easy. There's always a lost box or broken dishes or some other mishap. Renting a Uhaul should never be difficult or an added stress. I must say that this North Las Vegas location was the best experience I've ever had! Customer satisfaction is the goal of this location! Brian helped immensely! Without a reservation we were able to walk in and get the truck size we needed! Tell everyone you know this is the place to rent a moving truck!!! I know I am! Thank you!

Salina M. en

Grado:

This location will rip you off I have been renting from u haul for a while and I never been beat over the head just to rent a truck. I will never go to this location their very unprofessional my experience was horrible and bad

Devishon B. en

Grado:

The truck that was rented to me smelled like smoke. This was a better experience than last time. I have no complaints

Larry S. en

Grado:

Truck wasn't available at location I reserved and alternative was 9 miles away

Marijido P. en

Grado:

First time going there , and satisfied with how customer service was done. Friendly, quick easy.Id go back again and would recommend that location to a friend.

Freda J. en

Grado:

Very nice staff and team all together a pleasant experience...Thanks

Elizabeth P. en

Grado:

The store was quite busy both times I went in. Everyone was very friendly and professional. All the staff were very accomodating.

Rosalind R. en

Grado:

El cliente no dejó un comentario.

UNICO H. en

Grado:

Nothing. I had a pleasant experience at this location

Dominga J. en

Grado:

No comment

Gregory M. en

Grado:

Again the online system has flaws, I followed all check in instructions and photos but it would not accept the download of photos.

Michael D. en

Grado:

The girlat the counter was great she handled all 5 customers by herself. The truck ran terrible and both doors would not shut all the way.

Stacy K. en

Grado:

Just keep up the great customer service that you give aily

Richard C. en

Grado:

Brian was as professional and polite as could be. He was very busy and had a complete grip on everything going on.

Darrance C. en

Grado:

El cliente no dejó un comentario.

Michael R. en

Grado:

My reservation was not as I scheduled it. Everything changed and without notice. My pick up location, remote entry, dolly rental was modified, and honestly only added stress to the process. The only reason I didn't put poor rating was that the staff was friendly and worked fast to get me out the door. Other than that I probably won't use UHaul again.

Tristan R. en

Grado:

El cliente no dejó un comentario.

Nancy D. en

Grado:

First time being there and it was the worst experience

Howard K. en

Grado:

El cliente no dejó un comentario.

Carlos T. en

Grado:

El cliente no dejó un comentario.

BRIANA M. en

Grado:

Keep Brian running the place. I've always used this location and I've never had any disappointments.

JORGE M. en

Grado:

El cliente no dejó un comentario.

Sonya W. en

Grado:

All reps. Are always pleasant, thorough, and most helpful in everyway

Joshua E. en

Grado:

This location was great, super friendly staff.

Alejandro CUEVAS J. en

Grado:

Did not appreciate having to check in outside the store was not busy I could of done that inside seing as I was going to do it on my phone I live in Las Vegas nevada it's hot the owner of this location Brian was rude off the start I was not going in to beg for a truck I was paying for it this was the 3rd time I used your service in 9 months but it will be the last this guy Brian made sure of that I will never recommend or patron u haul

doris s. en

Grado:

El cliente no dejó un comentario.

TINA A. en

Grado:

El cliente no dejó un comentario.

ERNESTINE B. en

Grado:

Very good customer service

DEVISHON B. en

Grado:

Be friendly, don't rush your customer, answer the questions with words not head nods, more helpful employees in the store and outside, don't ignore your customers. Workers seemed over worked or didn't want to be bothered.

Kyle L. en

Grado:

Gas ratings . I got my truck at 3/8 of a tank and brought it back with the same amount and still got charged 13 extra for gas . Also give the refund of the money from the deposit . 2nd time I’ve used uhaul and have not received the remaining portions of my deposit back .

Jack R. en

Grado:

El cliente no dejó un comentario.

JONPAUL C. en

Grado:

El cliente no dejó un comentario.

TIA C. en

Grado:

Brian is AWESOME. GREAT CUSTOMER SERVICE.

Damian W. en

Grado:

Awful experience when confirming a truck, nothing to do with the location.

Alicia S. en

Grado:

No complaints. Staff was friendly and professional.

Chad A. en

Grado:

This was not our first choice location. Ended up here because we received a call 24 hours before our pick up that the equipment we needed was unavailable in all of Las Vegas (with having a reservation made a week in advance) After several phone calls with us, miraculously somebody found us a truck. When paying for the truck at the pick up location, they tried to charge us $150 over the price on our reservation. Was not a smooth transaction from the beginning.

DIMETRIA HAMPTON J. en

Grado:

El cliente no dejó un comentario.

hubert e. en

Grado:

Too much up saling or the attempt to up sale

ANTHONY L. en

Grado:

Continue on with the services you provided me.

Doris w. en

Grado:

El cliente no dejó un comentario.

Jason V. en

Grado:

Could not think of anything.

Melissa S. en

Grado:

El cliente no dejó un comentario.

Jimmy Q. en

Grado:

El cliente no dejó un comentario.

Abel T. en

Grado:

El cliente no dejó un comentario.

AMERICO M. en

Grado:

El cliente no dejó un comentario.

Edward D. en

Grado:

Great guys. Jumped right on our truck when returned and answered all of our questions.

Latonya C. en

Grado:

Great service from Brian and his team! Keep doing what you do.

erik s. en

Grado:

Improve the check in process. There is no reason why it should take so long to get your rental. It's ok if you don't have anything better to do but stand in line

Justina C. en

Grado:

El cliente no dejó un comentario.

Thomas D. en

Grado:

Keep up the great customer service!!

kathryn w. en

Grado:

El cliente no dejó un comentario.

JOHN W. en

Grado:

El cliente no dejó un comentario.

joseph h. en

Grado:

El cliente no dejó un comentario.

Kevin S. en

Grado:

Great facility, will always, use this location. Friendly professional staff, clean vehicles. Great job guys, thanks!

DION C. en

Grado:

Nothing it was GREAT!!

NORMA H. en

Grado:

Hire more good people, that's it and pay them enough to stay there working.

Tanzania A. en

Grado:

I pulled up 5 me minutes before closing the people was rude wouldn't let me open my storage and put a bag in there. Then gonna lock the door and say put the kids I'm the drop box

Crystal E. en

Grado:

El cliente no dejó un comentario.

Cadedria G. en

Grado:

El cliente no dejó un comentario.

zakiya c. en

Grado:

Dan was very helpful and friendly. Made my experience very easy

Arthur W. en

Grado:

More customers service agents at the counter to help

Shirley P. en

Grado:

El cliente no dejó un comentario.

Virginia M. en

Grado:

They took easy to much money out my card for a local move very bad.

Charles B. en

Grado:

El cliente no dejó un comentario.

THAD R. en

Grado:

El cliente no dejó un comentario.

Marcella M. en

Grado:

Better customer service on 4/25/19 workers that were there were rude and wanted to charge for everything they could get away with

Bilaina T. en

Grado:

El cliente no dejó un comentario.

Michael Q. en

Grado:

Brian very professional and efficient will use again.

Kristyn H. en

Grado:

El cliente no dejó un comentario.

ANA S. en

Grado:

Very good

WILLIAM K. en

Grado:

Not a thing everyone was top notch

MARGO G. en

Grado:

The truck was a road hazard it shook like an earthquake the entire time driving. I was very scary & you should pay me for letting you know because clearly everyone before me DID NOT let you know.

Akeem O. en

Grado:

El cliente no dejó un comentario.

FERMIN D. en

Grado:

El cliente no dejó un comentario.

Jeffrey O. en

Grado:

The truck I was given was a piece of S--T the whole way from Vegas to Phoenix was horrible with hurricane wind sounds coming from both windows! When I went to put gas in it overflowed on the ground twice even though there was a 1/4 of a tank remaining and only filling to 3/8 of a tank... NO REASON FOR THIS TO HAPPEN with a gas pump nozzle that you needed to put pressure on to get gas flow.

Damaris R. en

Grado:

El cliente no dejó un comentario.

Charles E H. en

Grado:

The Manager was great and help me a lot!!!!

MYESHEA B. en

Grado:

El cliente no dejó un comentario.

TOMMY G. en

Grado:

Always good service

Jeffrey O. en

Grado:

El cliente no dejó un comentario.

LUIS R. en

Grado:

No comment. But I want to thank u for Brian for being so nice and awesome GM

ARMAND S. en

Grado:

Awesome men behind the register when i arrived to pickup and dropping off??

Kevin M. en

Grado:

El cliente no dejó un comentario.

Denise L. en

Grado:

El cliente no dejó un comentario.

MICHAEL ORDDE R. en

Grado:

Manager Briana very rude

JOSE M. en

Grado:

El cliente no dejó un comentario.

Amairany H. en

Grado:

Fix your website on returns. Being kicked off the site 3 times isn’t my ideal time.

MARCUS P. en

Grado:

All staff members were very customer focused.

Sonia pineda S. en

Grado:

El cliente no dejó un comentario.

Jeremy M. en

Grado:

Thanks Brian

LISA H. en

Grado:

Brian was always rude when we make payments to my husband and I. Not ever rent from there ever again.

Mica R. en

Grado:

Every thing was. Smoooth!!