Customer Reviews for U-Haul Moving & Storage of Muskogee

883 comentarios

4 E Shawnee St   Muskogee, OK 74403

(918) 682-1092

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(918) 682-1092

4 E Shawnee St
Muskogee, OK 74403

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Nice 👍

maly P. 
Clasificación:
5.0

El cliente no dejó un comentario.

don S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elaine A. 
Clasificación:
5.0

Some of your customers DO NOT understand the NO SMOKING policy. I know you have no control once the rental leaves. The two ladies who were there at rental/pick up were very helpful, great job. When I returned the rental the gentleman was very friendly and was right on the job. Checked my rental in very quickly, which was very helpful since I was very tired from the move. Just a big THANK YOU to everyone who helped me with my rental, great job.

George J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arenita B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul A. 
Clasificación:
5.0

Not much room to improve with customer service at 100%. The girls that took care of me were top notch and extremely helpful. Gracias.

Christopher R. 
Clasificación:
5.0

Girl was nice

Sandy H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Shelbee B. 
Clasificación:
5.0

Everything was really great. I couldn't ask for more.

Greg B. 
Clasificación:
1.0

I rented a uhaul for 3 days. I needed to extend it by a day. I was willing to pay reasonable late fees and for the extra day. The lady on the phone lied to me to get me to bring it back. She said it would be a $200 late fee, so i left work to take it back. When i get there i asked the manager and he said no, it was only $50. So i was mad. I asked him why she was allowed to lie like that and try to scare people. Bottom line is they have the worst customer service skills i have ever seen. Its more like a group of friends hanging out rather than a place of business with regulations on what they can and cant say. They overcharged my card and tried to say it was my bank, ive confimed though, it was not my bank. Save yourself the headache and rent from anywhere but this location. Ill be contacting corperate since the manager doesn't know how to do his job. He just wanted to make it clear that he was in charge. Very, very unprofessional place too. If you ever fo want to talk to the manager they will make excuse after excuse on why you cant. It took me 4 days to even get face to face with this manager.

trisha E. 
Clasificación:
5.0

El cliente no dejó un comentario.

john L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim D. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENDA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devi E. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff F. 
Clasificación:
5.0

I rate this specific Uhaul location as excellent overall and would recommend this location to a friend only because of the time and patience Jeff took in trying to handle my Logistics problem on the evening of the 29th of April 2022. Even after spending an hour talking about truck options and still not having made a decision on a truck, jeff double checked with me to make sure I didn't need a truck before he closed up for the day. I am so glad he was persistent and told me more about the trucking and long term storage options because I ended up getting a truck before he closed up that evening and there was no other available trucks the next day. A huge thank you to Jeff and he is EXACTLY the reason why I will be coming back to uhaul with my business in the future.

Kevin M. 
Clasificación:
5.0

Service man very cornel A++

Douglas R. 
Clasificación:
3.0

Not over charge people got charged for 2 trucks and only used 1 truck so I would like my money back

Austin S. 
Clasificación:
5.0

Gracias

Jennifer G. 
Clasificación:
2.0

I went to the location 3 times to get my hitch installed. The call center gave me the wrong date compared to what they put into the system. The second time I called to change the date, had a confirmation email with Muskogees managers name on it but still got turned away when we went up there. Finally the third try they were able to help me. I will not ever use uhaul again.

JAIME B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug D. 
Clasificación:
5.0

You made renting a uhaul so easy

Glenda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW M. 
Clasificación:
5.0

I'm not one that usually writes reviews but I was very appreciative of the service I received. The manager was very up lifting and eager to help. He moved my rental smoothly through the process with quick efficiency and was very informative when I had questions. Thank you for the standard you set! You have my recommendation %100!

Leslie C. 
Clasificación:
5.0

Nothing that we could see!

Joan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tayla G.  |  First Impressions 
Clasificación:
2.0

Very unacceptable. Called the center had everything reserved like I've always done. My son went to pick up the truck and was told by the manager he couldnt pick up the truck because he wasnt the one who .ade the reservation. This dip shit needs some more training before you turn him loose to deal with customers. Plus they could not use the ramp because it fell out. Was told they're would be some kind of discount but haven't seen it yet.

THOMAS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candce S.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Amanda C. 
Clasificación:
5.0

I have always been treated well here. I truly do not see how you could improve it - it's already excellent!

Karen R. 
Clasificación:
5.0

Everyone was great and very helpful. I had a lot of issues pop up and Sean fixed it for me every time.

Mellanie K. 
Clasificación:
2.0

I was over charged

Shelia B. 
Clasificación:
4.0

El cliente no dejó un comentario.

BOOKER H.  |  First Impressions 
Clasificación:
3.0

The furniture dolly I rented was a piece of junk. We had to move a washer and dryer up two flights of stairs and it was so broken down it made the job harder and also damaged the stairs! Your equipment needs to be maintained better!!

Jennifer B. 
Clasificación:
4.0

El cliente no dejó un comentario.

April k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick R. 
Clasificación:
5.0

Very friendly and clean

Sarah f.  |  First Impressions 
Clasificación:
3.0

Our experience with online booking was terrible. We booked and had confirmation showing it in one town then uhaul moved it to another town. The online check in app had both towns on different screens it was extremely confusing. It also impacted our overall charge since it forced us to drive additional miles. We are unhappy with the whole process. Cynthia Warren at the Muskogee, OK was absolutely wonderful. She did everything to help us and even she said the reservation was messed up. I showed her my screen grabs from when I booked the truck and she could see there was definitely something wrong with uhaul's system. She is the only bright soot in the process!!! Her customer service skills are impressive and she did a great job of taking care of all the customers in there as she was the only employee that morning. Also our uhaul was pretty dinged up and had over 170,000 miles on it. But the only issue we had with the truck itself is that it smelled like marijuana which was horrible for our family.

Jennifer M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Audrey D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

debra F. 
Clasificación:
5.0

El cliente no dejó un comentario.

jackie H. 
Clasificación:
5.0

The staff was very helpful and polite Everytime I had went in their was someone always cleaning or it was very cleaned Very nice staff I appreciate the staff and even the cleaning guy was polite I would recommend it to everyone and if needed I would go back again Thank you for a beautiful experience

jeremy d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kellie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda K.  |  First Impressions 
Clasificación:
1.0

Our unit was broken into and several things were stolen and a mess! The manager was not helpful at all! I've been trying to get ahold of someone from corporate and can't seem to get anyone ! The manager just gave me the 800 number! He's been giving me the runaround for 3 weeks about the video footage! I am just going to let the police department and my insurance company figure it out! We were told this was very safe and secure! Whoever got in our unit was in there for a long time!

Sandra F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie D.  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente

Aliki E. 
Clasificación:
5.0

The customer service representative was very friendly! I loved the location of this particular store! Keep up the great work 

Veronica J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Neihamia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karry C. 
Clasificación:
1.0

They mess up my reservations. I spent over an hour trying to fix the reservation. Poor system

Peter Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jillian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia K.  |  Overall Experience 
Clasificación:
5.0

Extremely friendly staff.

Frank G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William P. 
Clasificación:
2.0

Never could talk to store always had some from call center that was difficult to understand or talk to. Been with that storage since opened and device over all dropped. Mover out mostly because of never getting ahold of store and told too many stories managers would make deal but corporate made me feel like trash. I work in hospital and have been treating Covid patients since this hit lived in camper to protect others at first that is why used storage unit if the way Uhal treated me and my stuff during Covid for being on the front line is how Covid nurses get treated for taking care of Covid patients then fear for humanity

demmick r.  |  Overall Experience 
Clasificación:
5.0

Made reservations for a truck and ended up switching to four different locations to finally getting one . Had to pay more for extra mileage and drive 40 miles out of the way after being told they had them at the specified location i needed. Will definitely use alternative services next time.

Patricia W. 
Clasificación:
5.0

Jeff and Sean and the crew are great people

JOSHUA H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BILLIE E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLIFF S.  |  Overall Experience 
Clasificación:
5.0

I received excellent customer service from a new employee at this location. She made renting a van and closing my storage unit a breeze. Five stars all the way.

Clifford S. 
Clasificación:
5.0

Cynthia was extremely helpful

brian s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

They were awesome… gas showed a lower level on line then what the truck had… had to have service help get it fixed

Carrie C. 
Clasificación:
4.0

The equipment was clean but idk how well maintained...As I did have issues with the truck battery. Not sure if possible alternator issue but caused me to get stuck twice in 24 hrs

Stephanie L. 
Clasificación:
5.0

None fast and easy check in and check out

Heather S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Makhayla S.  |  First Impressions 
Clasificación:
2.0

Trailer was pretty worn in my opinion, box wise. I had issues with customer service on destination questions and it was very inconvenient when i was told i could keep it more tgan two days and it had to be delivered back. I wont be back thank you

Mark J. 
Clasificación:
5.0

Great customer service. The young man that checked me out and the young man that check me in was friendly and seemed glad to help.

Tommy M. 
Clasificación:
5.0

Was very pleased the only reason I moved out was got a larger place so have room to store it there.

matthew o.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda M. 
Clasificación:
1.0

Dropped off the vehicle Monday at 453 was told I wouldn't be changed extra. Had to ask my own questions bc they guy wouldn't share what was going on. Was called Wednesday and left a message saying I did not drop it off. I have paper work when I checked it in. Called back and transferred to call center said I couldn't reach the local store. They had to leave a message and I would get called back. Was called back by GM and he said Truck was not in his lot. I told him timestamo and check in miles on my paper. He then had to call me back again in which he asked me time again to check video in which he then said oh we see you dropped it off but it's still not here. Maybe another dealer took it. Said it gets checked in on iPhone but not in main system. That's not my issue nor do I like being accused of not dropping off what I rented. Waisted an hour of my time today while at my job trying to work. Will not use this location ever again. Will drive to next town to avoid dealing with this unprofessional management. Never was given an apology for the suggestion that I stole the vehicle.

gary U. 
Clasificación:
5.0

Continue to give great customer service

Deann G. 
Clasificación:
5.0

Keep up the good work!

Debra J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kade M. 
Clasificación:
5.0

All was good

Robert M. 
Clasificación:
5.0

Outside of security to protect yourselves from thieves or violence, I have no recommendations at this time.

Amanda F. 
Clasificación:
3.0

I thought this equipment was over priced for a one day rental, also on my receipt it had an 11:00 am pick but this trailer was not picked up until 12:00 pm!!

Ashley S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy W.  |  Overall Experience 
Clasificación:
4.0

The truck that I rented smelled like cigarette smoke. Everything else was good.

Tiffany N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan L. 
Clasificación:
4.0

El cliente no dejó un comentario.

larry c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gayle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenna W.  |  First Impressions 
Clasificación:
5.0

Very friendly.

Heath D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

The lady that checked me out was very sweet.

Patricia K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth S.  |  Overall Experience 
Clasificación:
5.0

Nada

Norlan S. 
Clasificación:
5.0

was met at the door took the keys and said they would take care of and of we went. no wait time

Jeff H. 
Clasificación:
5.0

The staff went above and beyond the standards of help. I was extremely impressed with the manager of the facility. I would recommend this facility of any one that I have ever dealt with.

LINDA T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie F.  |  First Impressions 
Clasificación:
5.0

The staff were very friendly and helpful.

LES W.  |  First Impressions 
Clasificación:
1.0

I'm not the one who rented a UHaul. I don't know why I continue to receive emails from UHaul. I live in Georgia and also I am 77years old. Please delete me from your email list. Gracias

Martha G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B.  |  First Impressions 
Clasificación:
5.0

Best location where I have rented. Easy in, easy out. Exceptionally helpful!

Walter J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAWYER B. 
Clasificación:
4.0

Specific trucks for nonsmokers. The ability to ask for that in the order.

Courtney M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
5.0

The staff was very helpful and informative and very friendly. Much more helpful then the St Louis facility where I picked up the truck.

William H.  |  First Impressions 
Clasificación:
5.0

Very customer friendly. Explain the storage to me very well I enjoyed talking to them.

William H. 
Clasificación:
5.0

The only thing that I believe would need to be done would be cleaner bathrooms.

ETHAN A.  |  Overall Experience 
Clasificación:
5.0

lots of help and very friendly

Henry B.  |  Overall Experience 
Clasificación:
5.0

Can not think of anything.

Daniel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH B. 
Clasificación:
5.0

Excellent Location. Fast and friendly service. Overall an excellent experience.

Everett W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry W.  |  Overall Experience 
Clasificación:
5.0

Excellent, friendly staff and provided great service. Very pleased with staff and facilities.

Kathy J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

James E. 
Clasificación:
5.0

I accidently reserved too small of a unit. The staff upgraded me with no problem and were very friendly.

Mary K.  |  First Impressions 
Clasificación:
5.0

Such a joy these days to do business hassle-free.

Monica Lisa G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacquelin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack L.  |  First Impressions 
Clasificación:
5.0

Great help.

Gaylen S. 
Clasificación:
3.0

Truck in poor condition. Wasn't ready on my arrival. Didn't have time to inspect or refuse truck. Don't know if another was available. Truck didn't break down.

Steve P. 
Clasificación:
5.0

Sean Reynolds was absolutely great!!!!! He's a real asset to U-Haul!!! He was so nice and helpful, everyone I have every dealt with there is amazing,Sean went out of his way to be helpful to me and I appreciate that so much. Thank you so much for your professional and excellent service Sean and the female that was there too,I forgot her name she was extremely nice to. I'll never take my business anywhere else. You guys are awesome and the best!!!

Charles L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felicia B.  |  Overall Experience 
Clasificación:
5.0

Everything went great!

Paul A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Hunter F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SYDNEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn C.  |  First Impressions 
Clasificación:
5.0

Nothing needs to be improved, Thank you guys this was my first time renting a U Haul from you guys , I appreciate the kind ppl that was there to help me with everything thing I needed

Tricia P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Doris G. 
Clasificación:
4.0

El cliente no dejó un comentario.

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRYSTLE M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ladonna R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

EVETTE T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth G.  |  Overall Experience 
Clasificación:
2.0

I was overcharged $50. The day I rented the storage unit, I stated I only needed the unit through August 24. I was charged for the unit through September 28. When I looked at the bill, I asked why I was charged $150 when it should have only cost me $100. I was assured I was misunderstanding my bill. Getting this survey now because my rental agreement is over confirms I was overcharged by $50. Am I still able to get a refund for the extra $50 I was charged?

kimberly o.  |  Overall Experience 
Clasificación:
1.0

Tried for a week to call and make a payment and it kept sending me thru the automated system if making a payment I will talk to someone or not make it at all!

Thomas C.  |  Overall Experience 
Clasificación:
4.0

Thank you for putting safety first

VICKY S.  |  First Impressions 
Clasificación:
5.0

This uhaul has a lot of convience factors and love the layout. The customer service is nice, professional, and helpful when needed. Gracias

Isis M.  |  Overall Experience 
Clasificación:
5.0

Always nice and helpful. Would always go the extra mile if I needed help with anything.

christine p.  |  Overall Experience 
Clasificación:
4.0

Online system is terrible. Two times the system could not find my reservation and contract I had printed copies for the storage unit and trailer.

Gaylen S.  |  First Impressions 
Clasificación:
4.0

The reason I gave an average rating was because calling the store was not always answered by store personnel (Probably because they were busy and set the phone to be answered by the call center). I asked if they had a waiting list I could be placed on. Answer was "no", so I had to go in every couple of days to inquire if a storage unit (5 X 10) was available. Persistence paid off. Store personnel were always friendly.

Bill M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFERY R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyrone A.  |  First Impressions 
Clasificación:
2.0

The customer service from your toll free number was horrible and not helpful.

Tiffany L.  |  Overall Experience 
Clasificación:
5.0

The owner of this location is truly a good man.

April S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimberly C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara W.  |  First Impressions 
Clasificación:
5.0

Would use you again if I needed to.

Denise H.  |  Overall Experience 
Clasificación:
3.0

There’s were out of roaches in our stuff when we picked them out.

Shiheria A.  |  Overall Experience 
Clasificación:
2.0

Unit i was assigned was already rented and locked, the gentleman did get me another unit, but now I am unsure if my auto pay is still set up, and I had to run to walmart to buy a lock even though I had been promised one upon move in.

Benjamin P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey M.  |  First Impressions 
Clasificación:
4.0

I needed a bigger storage space So I got 3 5x10 This was a problem when u are trying to store large furniture

Judy M.  |  First Impressions 
Clasificación:
5.0

Go in office to rent and not online

Alrika C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerald H.  |  Overall Experience 
Clasificación:
5.0

I never used the storage. Found a house and didnt need it

VIRGINIA R.  |  Online Move In 
Clasificación:
5.0

Very great service, and polite.

CEDRIC M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

April S.  |  First Impressions 
Clasificación:
5.0

Thank you so much for helping me through these tuff times I really appreciate you guys I will definitely recommend this place to my friends and family

yadira a.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ladonna R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elissa J.  |  Overall Experience 
Clasificación:
5.0

His name tag stated he was the owner ... He is freakn awesome! He went above & beyond and I appreciate that!

Amie G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon Kay W.  |  First Impressions 
Clasificación:
4.0

Get door no. 4 fix please. There were a lot of people loading and unloading today. I actually came to drop some stuff off and had to wait because all the doors were in use already. Other than this issue all was okay.

Harry W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Elissa J.  |  First Impressions 
Clasificación:
5.0

Excellent staff

rebecca s.  |  First Impressions 
Clasificación:
5.0

Great service!

Jose M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shiheria A.  |  First Impressions 
Clasificación:
5.0

U-Haul helped me in a critical moment in life, making my life so much easier. And because of the first month's free rent policy I benefited from that, it really served me a lot and even if I was charged, the amount is minimal. Space is huge and clean, dry, amazing!

King Yam T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia D.  |  First Impressions 
Clasificación:
5.0

Staff was always helpful and friendly, and ready to help you with your needs, facility was really clean we rented a truck to move in to our house and we stored somethings while my shop was being built. We had My mother-in-law rent a truck when she moved from California to Oklahoma and she rented a storage unit when she arrived great service, we strongly recommend them.

Lynnette A.  |  Overall Experience 
Clasificación:
5.0

Amazing facility and staff!!

crystal c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

patty s.  |  First Impressions 
Clasificación:
3.0

I still don't have my lock.

Lari C.  |  First Impressions 
Clasificación:
5.0

I had received this unit in an ugly divorce and had to handle the transfer and such by phone from three states away. Hunter was awesome and worked with me through it. When I was finally able to come and collect the storage items, all was well stored, cool, clean and safe. Best storage experience ever!

alexander a.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jann M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis R.  |  Overall Experience 
Clasificación:
5.0

Staff was friendly and helpful. Nice big facility.

katie C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLISS A D.  |  Online Move In 
Clasificación:
5.0

Was not given the directions to unset alarm, therefor it set off when i open unit- and there is a big rat poison trap thing in unit taking up space, there was a pop spill or something in drive in bay, but other wise affordable and convenient with the carts.

Benjamin P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Zetta B.  |  Overall Experience 
Clasificación:
5.0

The staff is always friendly and helpful and if you ever have a problem they do their best to help.

Doris F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Rebecca L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Rebecca E.  |  Online Move In 
Clasificación:
5.0

The gentleman that helped me was awesome and understanding, I had already took the truck and trailer to clean it before I dropped it off.. I also got you guys a tow package installation via word of mouth the same day...

Robert M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

larry c.  |  First Impressions 
Clasificación:
5.0

Everyone was extremely nice. Had to change to a bigger unit & they had the changes done really fast.

lesa k.  |  First Impressions 
Clasificación:
4.0

I was extremely happy with my storage unit until my belongings got infested with roaches and spiders from a nearby unit. Then several of my boxes of books got destroyed from what I'm assuming to be either water or poison. I would use this facility again but put my belongings on boards and spray poison around my boxes.

Sara B.  |  Overall Experience 
Clasificación:
4.0

That staff member Sean I believe his name is was always so polite and willing to help with any of my questions . Explained everything we needed to know very well . Fast and friendly service. Prices are a little to high tho

Stacy C.  |  Overall Experience 
Clasificación:
5.0

These guys continue to impress me. Very pleased with this location. They're on top of things whether it be a wet foors or needing a trailer light adapter. Keep up the great work!

James M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRAYLON D.  |  First Impressions 
Clasificación:
5.0

They were so helpful with my first time move. They were patience and very friendly. I would recommend them to everyone. I enjoy the conversations.

Mickie M.  |  First Impressions 
Clasificación:
5.0

They go out of their way to make things right if there is a problem

Doris F.  |  First Impressions 
Clasificación:
5.0

Matt Hunter is a valuable asset to U-haul

larry b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittney G.  |  First Impressions 
Clasificación:
2.0

This place would have been really good if it had known how to handle the accounts. No one could get them correct, not even the manager. It was a hassle to get even the payments made because the accounts were so messed up. They had a really knowledgeable hard working friendly guy working for them and the manager treated him like trash. He actually knew more than the manager so the manager fired him. Big mistake. He could work circles around the other guys.

barbara h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ladonna b.  |  Overall Experience 
Clasificación:
5.0

These guys keep surprising me! Just when I think they couldnt do any better, they top it. They're friendly and helpful. The free month of storage was a huge plus! To top it off they gave me a free lock! All I had was a junkie lock. Above and beyond. Great staff at the desk and on the lot. Great choice. Truly blessed

James M.  |  First Impressions 
Clasificación:
5.0

My storage space's floor appears to be severely stained.

Daniel A.  |  First Impressions 
Clasificación:
4.0

The tag was still on the unit saying "ready for move in". My daughter had told me the same thing happened to her unit and when she took 25 minutes to track down someone to remove it (according to the instructions on the tag), they just said "oh, you could have removed that". There was supposed to be a free lock inside the unit, but there wasn't. Luckily we already had our own.

Thomas E.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

dennis j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VARO D.  |  First Impressions 
Clasificación:
4.0

Wish access hours were later we still had to move later

Kimberly T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gage H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

norma c.  |  Overall Experience 
Clasificación:
5.0

Great service and friendly staff, thank you.

Jeremy B.  |  Overall Experience 
Clasificación:
5.0

Great staff onsite at this Muskogee location. They were quick to respond to all questions or requests and overall very helpful with the entire process of renting multiple units. Will defiantly recommend this storage facility to friends and family and rent here again when needed in the future.

ADAM S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Felicia B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

LaTesha B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond S.  |  Overall Experience 
Clasificación:
5.0

Staff was very helpful during the finalization of the contract. Best price in town. Security was thru the roof. When asked to help me locate my unit they showed me step by step how to enter & leave their facility.

Tonya P.  |  First Impressions 
Clasificación:
4.0

Lication in Maplewood, mnneeds more staffs to assist. Had to stand in line for 30 mins.

JAI L.  |  First Impressions 
Clasificación:
5.0

Sean Reynolds was amazing. So helpful and informative

lea A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer S.  |  First Impressions 
Clasificación:
5.0

This is the best place I have ever seen. We have been to the location several times. They were the same happy, helpful, nice, courteous and busy every time we came. Even when there was a line they treated us like we were the only one. Answered our questions. Just so helpful. Would say a 15 out of 10. Thank you we appreciate you.

DianaWanda W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry C.  |  Overall Experience 
Clasificación:
3.0

The panel outside didn't work half the time. The lights barely came on when I was moving out of the unit.

Nancy P.  |  Overall Experience 
Clasificación:
5.0

There had to be special negotiation over transferring a unit owned by my ex to me without my being able to appear in person. Matthew Hunter handled it perfectly over the phone and I am very pleased.

alexander a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melisa R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dee P.  |  Overall Experience 
Clasificación:
5.0

The man that we always delt with was always every helpful, friendly, and eager to make sure that he did every thing to see that we were satisfied.

doris f.  |  Overall Experience 
Clasificación:
5.0

People were friendly and helpful.

matthew o.  |  First Impressions 
Clasificación:
1.0

Totally not worth it! They lie, overcharge, blame each other and other customers! Loud and obnoxious, threatening environment! Horrible equipment, horrible hours! Do yourself a favor! Don't go here!

Sharon B.  |  Overall Experience 
Clasificación:
5.0

The guy who fixed me up was friendly and informative! What I needed was in stock and the process to purchase storage was very quick and easy. Excellent visit!

Kevin D.  |  First Impressions 
Clasificación:
5.0

Very helpful. Nice Gentlemen. Explain everything in detail. Will definitely use services here again. Gracias.

yadira a.  |  First Impressions 
Clasificación:
5.0

Staff were friendly & efficient.

Shirley C.  |  Overall Experience 
Clasificación:
5.0

Great staff and super storage space. Thanks for being so helpful.

Sion W.  |  First Impressions 
Clasificación:
5.0

the staff is great!

christopher h.  |  Overall Experience 
Clasificación:
1.0

When uhaul costs me an extra fifty miles I don't consider it even close to a good experience. First your app sucks. Second if a customer calls to see if you will be open for a storage unit don't

Gary Z.  |  First Impressions 
Clasificación:
5.0

Very helpful with all my needs excellent customer service

Robert L.  |  First Impressions 
Clasificación:
5.0

I have used several different storage facilities and the U-Haul in Muskogee on Shawnee is the best I've ever had you go guys

tamara m.  |  Overall Experience 
Clasificación:
5.0

The employees were very friendly.

Lori B.  |  Overall Experience 
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