Customer Reviews for U-Haul Moving & Storage of Murfreesboro

151 comentarios

1519 Beasie Dr   Murfreesboro, TN 37128

(615) 896-5303

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(615) 896-5303

1519 Beasie Dr
Murfreesboro, TN 37128

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Excellent, friendly service.

BRUCE W. 
Clasificación:
5.0

Both of the ladies who delivered/picked up the boxes were amazing. They answered all my questions and it could not have gone any better!

TRACY F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carl P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth S. 
Clasificación:
5.0

Everything was excellent and above expectations! Great job!

JOSHUA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sal D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Russell P. 
Clasificación:
5.0

Friendly people. Fast convenient experience. Outstanding truck.

WALTER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Herbert N. 
Clasificación:
5.0

Nothing!

tony G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
1.0

You people are thieves and I am going to let everyone know about it

Christopher C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL C. 
Clasificación:
5.0

Great experience. I am not great at backing in a trailer but the person who interacted with me made very quick work of it and sent me on my way. Very easy, nice and spacious lot. Very great store.

Christian W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Polly L. 
Clasificación:
5.0

Personnel was great

OTIS E. 
Clasificación:
1.0

It did not pick up on that I was at location had to call customer service.

Jason M. 
Clasificación:
4.0

El cliente no dejó un comentario.

heather H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHANCE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
1.0

We were NEVER notified that our UBox arrived. After countless times calling and being told by each representative that it had not been shipped. 15 days later we were charged an extra storage fee. Customer service was a nightmare to deal with and did not care about reimbursing us for the mishap, regardless of the 1k we already spent to even have the box shipped. Will absolutely never do business here again and will never recommend.

Jordan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin W. 
Clasificación:
5.0

Great location and facilities with attentive staff.

James O. 
Clasificación:
4.0

more dumsters at this location

ANTONIO H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

everything went well

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

amanda P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Justin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARLA B. 
Clasificación:
5.0

Awesome customer service and professional communication. Very well done. It made the intimidating moving experience manageable.

edward R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua B. 
Clasificación:
5.0

Great customer service.

JENNIFER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timmie B. 
Clasificación:
4.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

william H. 
Clasificación:
4.0

Our overall experience with Uhaul was terrible. We paid a lot of money to have our Uhaul Box shipped to Nashville. With no notice and no communication I came to discover (after making several calls) that our U-Box was 40 miles away in Murfreesboro and I would not be able to access it for days (many days after I was told I could access it). I had to pay an additional $125 to get a rental truck to get my belongings and drive an additional 2 hours. It was an awful experience at the same time I was starting a new job and trying to move into a new place. I do not plan to use Uhaul again.

Emily C. 
Clasificación:
5.0

Employees were real helpful and very professional. Made this ayote my store. And will tell all my friends about it

GLORIMAR G. 
Clasificación:
5.0

Fix mirrors. I almost had an accident because passenger mirror keep moving.

Three Kings L. 
Clasificación:
5.0

Everyone was helpful in assisting with selecting the correct ball mount and wiring adapter. Technician who installed trailer to my Ridgeline was very friendly, educational and answered all my question.

Dennis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

Nothing the return process was fast and courteous! It didn't take but a few minutes the attendant was very knowledgeable about her job! Thank you so much for a great return!

Dennis R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JON B. 
Clasificación:
5.0

Great customer service in explaining the process of renting. I would only suggest that a sign should be posted to show where the office is located. ¡Gracias!

JOSEPH S. 
Clasificación:
2.0

The truck had major dent in passenger door had to hit it with shoulder to open from inside. It had been there awhile already rusting. Engine light was on I was told it was fine drive it. Just scary moving with engine light on. This is my third rental in 6 weeks. Ordered for normal place and it was moved to this location. Wasn't happy with this experience I had last time and I had a flat tire and my experience was still better.The parking lot had fencing all over it just wasn't even a friendly approach as you pull in. I was told they didn't need the person driving driver license and that was a first for me. Everyone else told me if they weren't on rental that they couldn't drive it. Thank you but wouldn't ever go back to that location.

SANDRA C. 
Clasificación:
5.0

U-Haul service pick up and drop off was fast and easy and the people who helped me at both locations were great! I did also schedule moving help, I have many times over the years, unfortunately I had to cancel because it was the worst experience I've ever had. First, they never wanted to talk, only text. They agreed to 10am load start and didn't show up, they agreed to have someone at unload and still never showed.

ALEJANDRINA S. 
Clasificación:
4.0

The initial portion of the rental was awesome- the receptionist/cashier was the nicest! Guy at the end when we checked in our rental could have been less rude. ¡Gracias!

Brenna C. 
Clasificación:
5.0

Amazing new facility. Tosha was an amazing help.

Kenneth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

joe K. 
Clasificación:
1.0

We dropped off our van on 5/19 as staff were leaving for the day. We planned on leaving the key in the Dropbox anyways but as we drove past we just confirmed with them where they'd like us to park the vehicle as we had never been at this location before. The staff member pointed and “read the sign up there” and then walked away. As we were still unsure we went to park by the main door and figure it out. Both staff members decided to yell at us very rudely not to park there and get frustrated we didn't follow their (very vague!) directions. As we tried to turn around to park where we thought they wanted it, they continued to yell “not there that's not what we said” and “HEY MAN I DIDNT SAY THERE THATS NOT WHAT I SAID” even though we were simply turning the vehicle around to their likely. Mind you, this location was very quiet and there was no need to be yelling at anyone (or a customer). I was absolutely appalled by the customer service and hope those two staff members are not front desk agents.

Irene B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

April G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevor H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY R. 
Clasificación:
5.0

Everything was good

Oscar F. 
Clasificación:
5.0

The Employees were nice and knowledgeable. The building was fantastic and right off the interstate. The vehicle was there, clean and ready for me. When I returned it, they were out and able to check in the vehicle and take payment with a device within a few short minutes. The price charged was a fair one. Couldn't have been more pleased!

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER G. 
Clasificación:
5.0

Nice facility, friendly, knowledgeable staff. Very impressed.

Marilyn A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARRISA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHTON A. 
Clasificación:
1.0

I was told that my ubox would have furniture pads included with the rental. There were none. My wood furniture is now severely worn in places and is unsightly. I spent 3+ hours on the phone with uhaul customer service and still had multiple issues. I plan on never using uhaul again and recommend that you don't either.

Katherine N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA B. 
Clasificación:
5.0

the employees were polite

Scott C. 
Clasificación:
5.0

Professional

George W. 
Clasificación:
5.0

Answer your phone. Don't mislead customer to where they can pick up their truck. Fix your mobile app, and maintain your trucks to where they are safe to drive. 1-800-U-HAUL worst customer service.

George L. 
Clasificación:
1.0

Review your customer's purchases with them and make sure they understand the entirety of their package! If you can't review a simple order, you probably shouldn't be working behind a counter handing them out!!!

GORDON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRINITY C. 
Clasificación:
5.0

WHEN FINISHED PICKING THIS UP AND DROPPING IT OFF I WAS CHARGED MILEAGE AND NO EXTRA DRIVING WAS DONE

JEREMY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

alice K. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES A. 
Clasificación:
4.0

El cliente no dejó un comentario.

EMILY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas R. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHERI C. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex D. 
Clasificación:
3.0

None of the staff were wearing a mask. This made me uncomfortable and feel less safe than I wanted to feel when licking out boxes and supplies and paying. Every other establishment I have visited in the area the staff is wearing a mask. Other than that everything went well!

Michael O. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRINITY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas C. 
Clasificación:
5.0

Everyone was great!

DEMETRIA S. 
Clasificación:
5.0

All fine as is.

Kenneth G. 
Clasificación:
5.0

Checked in online, easy process and out. Came back checked truck back in online and out. Very simple and easy process.

CAROL E. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
4.0

I could not get my pictures to upload on the Uhaul after hours website. Everything else was fine.

BARRY S. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

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