Customer Reviews for U-Haul Moving & Storage of Morningside

1,825 comentarios

1501 E McGalliard Rd   Muncie, IN 47303

(765) 212-3314

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(765) 212-3314

1501 E McGalliard Rd
Muncie, IN 47303

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Cambio de propano
  • Devolución del cliente 24 horas
  • Almacenamiento para vinos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

They where fine

IRIS ELAINE H. 
Clasificación:
5.0

Personnel met us as we pulled up with the truck and didn't have to go into the business.

Ginny G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald C. 
Clasificación:
5.0

Great friendly staff.

Debora S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra C. 
Clasificación:
5.0

Thank you Erin for all that you did. You girls made sure our rental went very well.

Bennie M. 
Clasificación:
5.0

The staff was incredibly helpful and polite. They explained everything very clearly and was able to get a bigger storage unit once I found the one I reserved was too small.

DAWN M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorthy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT C.  |  First Impressions 
Clasificación:
5.0

Excellent service

Gary C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ashley E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
5.0

Have later hours on Sunday

Joseph F. 
Clasificación:
5.0

Everything was just as I expected, everyone was very friendly.

Julie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luke M. 
Clasificación:
4.0

I do think the floor is in the storage rooms should be better because they make it think that it's going to be better than it is I think the storage walls and the flooring because in that showroom area it looks really good versus when you get back there and you've rented one and you see what it looks like but the people there are very friendly and it's been very easy to to rent a truck I've had to change over three times though while I've had a vehicle

brenda s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert T. 
Clasificación:
4.0

All good, but uhauls computer system is still buggy.

Neil K. 
Clasificación:
5.0

Very friendly and helpful young men and woman

sally j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley M. 
Clasificación:
4.0

Staff friendly and helpful

Matthew G. 
Clasificación:
3.0

El cliente no dejó un comentario.

PATRICK C. 
Clasificación:
5.0

My card did not work and it didn't work before I left. Need better garemtee if card doesn't work.

Shaheeda H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shaheeda H.  |  First Impressions 
Clasificación:
4.0

The brake fluid was empty and the site didn't have enough to fill it. Also, I requested a pickup site in Fishers, IN, but was notified the day before that the site had changed to Muncie, IN, which was not close to the originally requested location. The staff here was very helpful and nice, but she didn't fully close the brake fluid reservoir.

Gabriel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHANIAL J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Deborah P. 
Clasificación:
5.0

Nothing my experience was perfect. It was so good I would marry the woman who helped me

Sean C. 
Clasificación:
5.0

Very friendly and helpful

denise R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY D. 
Clasificación:
5.0

Everything was great

CAROL S. 
Clasificación:
3.0

Truck was dirty. Windshield was dirty. When I got to the TN border, it started to rain and the wipers were bad. They smeared so bad I had to drive 40 mph and it was night. The drop off location charged me 36$ for cleaning other people's mess.

Scott M. 
Clasificación:
5.0

Excellent staff, excellent equipment and excellent service!!

JILL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taiwanna W. 
Clasificación:
3.0

Sarah (manager) made things right - but I was charged for an extra day because the employee waited a day to check the truck in even though I was the only customer there when I returned the truck. Not a big issue - but an area that needs improvement.

NATHANIEL K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason F. 
Clasificación:
4.0

I was very happy with the service I received! The young lady that helped me, and I'm sorry I didn't get her name, was exactly who I needed. I had never rented a truck before and she explained the whole process. She was also there to help with drop off. As long as all credits go through as they should I will be extremely pleased! Gracias.

Kathryn J. 
Clasificación:
5.0

Everyone was super helpful. Everything was explained perfectly. Really appreciate the professionalism.

Misti C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel N. 
Clasificación:
5.0

When it comes to earning free services, you should try to provide the services the customer will actually use. For example, I have received multiple "free month storage" emails, but I have no use for that. What I could use is a month of free utility trailer usage though. Just a thought.

James F. 
Clasificación:
5.0

Coffeemaker?

DOUGLAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiersten T.  |  Overall Experience 
Clasificación:
5.0

Sarah and her group of people are the best. Total enjoyment keeping my stuff stored there. They were always very helpful and very friendly and I appreciate it again, thank you.

Anita J.  |  Overall Experience 
Clasificación:
5.0

Timothy was very good at customer service. He loaded the dolly for me. I can't lift it. His manner was very reassuring .

Devora G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandy I. 
Clasificación:
5.0

Sarah was very great and helpful with everything 😁

Lesley S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

Wonderful Wonderful. The best not the first time I have rented in Muncie and not the last. I showed up when they opened a lot of returned, helped me get on my way. When I returned with my rental everything was cleaned put away , very nice ran business, they all should be proud of there job they do.

James R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea B. 
Clasificación:
5.0

Excelente

WILLA C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

Great U-haul doing job. Thank u. Buddy kirtz

Buddy K. 
Clasificación:
5.0

N/C

Nancy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clara W.  |  Online Move In 
Clasificación:
5.0

Good Job

Jesse C. 
Clasificación:
5.0

El cliente no dejó un comentario.

W P. 
Clasificación:
4.0

El cliente no dejó un comentario.

TOD B. 
Clasificación:
5.0

I was extremely impressed with the female who helped me! Friendly, cheerful and very pleasant!!!!

Stacie W. 
Clasificación:
3.0

If you allow people to choose a self service option to pick up their vehicle, do not require them to go into the store to get the keys. During other experiences there was a lockbox with a code I was provided and that was perfectly fine.

Casey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
5.0

Good service and the staff very gentleman , thanks for your help. Very pleasure with you guys.

Hugo H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Malcolm C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Saxon M.  |  Overall Experience 
Clasificación:
5.0

I did order a Furniture dolly when I reserved the truck and they did not have one when we got there we had to take a regular dolly. They should of had one there for us.

Mary S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Malline M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Esther T.  |  Overall Experience 
Clasificación:
5.0

Excellent service

Gary C. 
Clasificación:
5.0

This is the best uhaul location I have ever rented from. Staff are friendly, efficient and polite.

Nancy C. 
Clasificación:
3.0

I was locked out for non- payment twice, even though my fee was auto pay by credit card. Problem resolution was only FAIR.

Kathy T.  |  Overall Experience 
Clasificación:
5.0

Good job.

Erik S. 
Clasificación:
5.0

Very easy move and the garage with carts was very helpful!

JOHN T.  |  First Impressions 
Clasificación:
5.0

Excellent service and very very clean

Gary C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mickey P. 
Clasificación:
5.0

El cliente no dejó un comentario.

elsie m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen W. 
Clasificación:
5.0

Good facility, good customer service.

OLADIPUPO D.  |  Online Move In 
Clasificación:
5.0

♥️♥️♥️♥️♥️♥️♥️

Eddie S. 
Clasificación:
3.0

El cliente no dejó un comentario.

JESSICA MARIE R. 
Clasificación:
5.0

Tim is excellent. Always professional and is always there to help when needed.

Gary C. 
Clasificación:
5.0

Great service!!

John L. 
Clasificación:
4.0

The lady at the desk was helpful.

Donald G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

larry l.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Amanda F. 
Clasificación:
1.0

Low rating had nothing to do with this specific location. did the 24/7 pickup at 5:30 pm, and arrived at 5:20 as instructed. when filling out the info for the truck online, the website crashed and would not let us continue uploading pictures of damage and of the dash. after waiting 15 minutes for someone on the live chat to reply, they could not help. We called the phone number we were given and waited another hour before someone even pick up the phone. the person answered, then hung up after about a minute of trying to help us, but we were unaware and and sat on “hold” for another 20 minutes. i received an email from that person, and when I responded to the email to ask a question, they never replied and still have not. by the time we left the parking lot, it was almost 7:30 pm, 2 hours after we were supposed to pick up the truck

Laura H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laverne L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

This particular rental feels like the transmission slips every so often. It needs an oil change. The break pads may need changed.

Deleena M. 
Clasificación:
5.0

Truck had issues

Brian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey I. 
Clasificación:
2.0

El cliente no dejó un comentario.

Parker W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MORRIS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyrone J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William K.  |  Overall Experience 
Clasificación:
3.0

Reserved appliance dolly and they didn't have any dolly available

Matthew J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

sabina W. 
Clasificación:
5.0

The oil change light was on. Other than that, no issues whatsoever.

Karen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelia B. 
Clasificación:
4.0

I signed up for appliance dollie but was told they did not have any left. Worked out ok without it so no big deal.

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Liza H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deleena M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anton N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam W. 
Clasificación:
4.0

They charged me for gas and I already put gas in it. When I picked it up it was a notch above Empty and I had to put more mii ok net in there just to use it.

Suzanne C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
4.0

Unavoidably, there were times that I Could Not Rent equipment because other clients rented a “One Way” Move to far away states that made a Big Shortage of Equipment( trucks, trailers, dollies etc.) @ my location. ALSO, The smoking clients really hurt We Non Smokers. The cabs of Uhaul vehicles reek of Smoke! Nasty! PLEASE HELP

Tanya M. 
Clasificación:
5.0

If using the online check-in feature, you do not get instructions on how to obtain the key for the truck until you have clicked the “I have found my truck” button. You're told to find the key box but not given instructions a code to open the key box until you click the “I have found my truck” button. I was confused about this part of the check-in process and was quickly helped by the staff at this location. The check-in process needs to be changed to alleviate confusion in the future. This is not the fault of the staff at this location. 5 stars to the staff!!!

BRIAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily G. 
Clasificación:
5.0

Extraordinario servicio al cliente

Krishna B. 
Clasificación:
5.0

They were polite and quick was a good place

ZACHARY D. 
Clasificación:
3.0

I understand that the trucks are used by sweaty people moving items from one location to another. However, find a way to lessen the putrid smell in the cabin, as the smell was pretty bad. Maybe the use of a citrus based cleaner would alleviate that smell a little. Additionally, as someone who is renting, ensure that when you do your walk around, that you turn on the headlights as part of your pre-rental check. It was daylight when I rented the truck, and I did not do this. As we returned from moving our son into his college apartment, as it got darker, I noticed that the side truck lights and rear lights were apparently the only ones working. We had no headlights, front turn signals or front parking lights. Also, While trying to figure out why we had no headlights, the headlight control fell into the dashboard, and It appeared this was not the first time that had happened. The dashboard looked as if it had been peeled back several times to fix that same issue. Again, as I was informed by the U-Haul rep when I turned the truck in, that I had "signed the agreement that stated the truck was fine when I left that morning." Hence the warning for any future rental customers.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott M. 
Clasificación:
5.0

Very prompt and friendly

Tommy B. 
Clasificación:
4.0

Overly professional!

VERONICA H.  |  First Impressions 
Clasificación:
5.0

Sarah, the manager - is absolutely fantastic. Super nice and runs a good store. Tim S. was absolutely helpful and assisted me moving in and out. Couldn't ask for a better assistant. If I could personally give these two raises I would, this store is a great example of Uhaul.

melvin w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTI M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA C.  |  Overall Experience 
Clasificación:
5.0

Sarah and Timothy were very helpful while picking up my truck and checking out of my storage lockers.

Andrew L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

RACHEL A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lizbeth S.  |  First Impressions 
Clasificación:
5.0

Great Service

Gary C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Apsara S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B.  |  Overall Experience 
Clasificación:
5.0

I had a great experience here, the man that checked me out showed me exactly where my unit was and how to access it. Overall an easy move into my storage unit.

Taylan H.  |  First Impressions 
Clasificación:
5.0

Well done, Thank you!!

William G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin Y.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Monse G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth R.  |  First Impressions 
Clasificación:
5.0

Staff is hella friendly. Y'all got some good folks in there.

michiko j.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Tyree H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

holly d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

carolyn w.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Apsara S.  |  First Impressions 
Clasificación:
5.0

My experience with U-Haul Storage in Muncie, IN has been consistently excellent. I have had a storage space for 4-5 years and U-Haul has provided a clean, dry, well-lit environment. Above all the personnel was super throughout my time there. The employees were always polite, courteous, professional, helpful, and cheerful. I could not have asked for better service -- very impressive.

Maryjo R.  |  Overall Experience 
Clasificación:
5.0

I would recommend U-Haul Storage over anyone in Muncie. There's always someone available to assist me if I have any questions. The staff at the Morningside location was very friendly and helpful with all of my concerns.

jasmine h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ETHANBLUES F.  |  First Impressions 
Clasificación:
5.0

From beginning to the end, the staff members were very courteous ; expressly Anthony Castro.

TARA D.  |  First Impressions 
Clasificación:
5.0

I am thankful and pleased with my complete experience from start to finish.Everyone at this location was a total gem!

Lacie M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MONTE S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Allison C.  |  Online Move In 
Clasificación:
1.0

Our living room furniture was ruined after two weeks of being there due to a rodent problem! At least one dead mouse was decaying on top of the pieces. I had to purchase emergency Amazon furniture just to have places to sit for my daughter's birthday party this coming weekend. Never again.

Nicholas M.  |  Overall Experience 
Clasificación:
5.0

The Muncie IN staff on E McGalliard was awesome Sarah, Timothy, and the Storage Manager we re very kind and professional

Larry C.  |  Overall Experience 
Clasificación:
5.0

Garage doors were often broken.

Pamela G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alvena S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael C.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Joel P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy H.  |  Overall Experience 
Clasificación:
5.0

Sarah and staff are exceptional!

John R.  |  First Impressions 
Clasificación:
5.0

The entire staff were helpful and very friendly! We had a great experience - renting a truck and storage unit. Awesome crew at his location. I hope you guys acknowledge this.

Ricardo M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer R.  |  Online Move In 
Clasificación:
5.0

Very clean and nice people to work with!!!

Dee S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brooke S.  |  First Impressions 
Clasificación:
5.0

Your staff at the Muncie Mc Gallard location is great. Very helpful and wonderful customer service. You have a great manger !! She went out of her way for me when I had a family emergency . She runs a first class location. Keep up the great work. John Truax Solis

John S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gretchen B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD T.  |  First Impressions 
Clasificación:
5.0

Everyone was very kind and made the move in easy!! I’m very happy that I chose U-Haul to store my belongings with.

jacob b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon N.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULA G.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

carrie k.  |  Online Move In 
Clasificación:
5.0

Nice warm area. The carts were great to have. Perfectly clean.

BRYON J.  |  First Impressions 
Clasificación:
5.0

I liked the staff & a free month of storage, is really cool too.

Jason B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DJ T.  |  First Impressions 
Clasificación:
5.0

Everything was excellent!!

JAMESH JR B.  |  First Impressions 
Clasificación:
5.0

Everyone there was very professional and deliver excellent service.

Lakeisha W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie O.  |  First Impressions 
Clasificación:
5.0

I had a wonderful experience! I would recommend this place to anyone!

melena s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory S.  |  Online Move In 
Clasificación:
4.0

Going above and beyond to help thanks for great employees

Eddye H.  |  First Impressions 
Clasificación:
5.0

The guys that did my moving went over and above what needed to be done

STEPHANIE B.  |  First Impressions 
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