El cliente no dejó un comentario.Holly L.
Customer Reviews for U-Haul Moving & Storage of Morningside
Muncie, IN 47303
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Cambio de propano
- Devolución del cliente 24 horas
- Almacenamiento para vinos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Easy in Easy outSteven V.
El cliente no dejó un comentario.Danielle M.
El cliente no dejó un comentario.Robert B. | Overall Experience
El cliente no dejó un comentario.Todd Z.
Nothing it was seamless and s great experienceSusan B.
Tim installed a trailer hitch on my SUV, and did an excellent job......he was polite, knowledgeable and engaging.....an Excellent experience!!!mike M.
Everything good , good service/Hugo H.
U-Haul website non-functional and source of extreme frustration. Could not complete the checkout before it shut down. Attempting to check in for the return the app rejected all photos. Tried calling customer service and was on hold for over 10 minutes- hung up in frustration. Either your tech works or you need to have people to meet customer needs.Karl D.
Easy and convenient.Misti B.
Nice and courteous.mason M.
The employees at this location were great, incredibly helpful and very nice. Unfortunately I had the pleasure of seeing them after driving 2 hours out of my way U-Haul is terrible at scheduling their reservations. I made a reservation for a 15 foot truck a month before I was supposed to pick it up. I confirmed the reservation like they asked and everything. Day of, I got to get the truck only to find out my reservation had never been scheduled and there was no truck for me. No notice before hand or anything, just finding out that my reservation was not being honored. It took a further 2 hours on the phone with customer service to be sent to the location I am now reviewing, which again was 2 hours out of my way. So in conclusion, great employees at this location bit U-Haul is a terrible company and I will never be choosing them again. I'd recommend anyone reading this do the same.Colby H.
El cliente no dejó un comentario.Lloyd R.
Nothing. Keep up the way it is. Great service!Jeffrey W.
El cliente no dejó un comentario.Karen H.
The truck I rented had a very loud engine and it struggled to accelerate at times. It seemed like at any moment the truck was gonna break down. Also, you guys charge too much for mileage.Isabella C.
El cliente no dejó un comentario.Lily W.
El cliente no dejó un comentario.David D.
I had a great experience here, the man that checked me out showed me exactly where my unit was and how to access it. Overall an easy move into my storage unit.Taylan H. | First Impressions
El cliente no dejó un comentario.Judy B.
El cliente no dejó un comentario.David W.
Person was personable, efficient, and knowledgeable.KENNETH WARREN F.
Well done, Thank you!!William G. | First Impressions
El cliente no dejó un comentario.Gil B.
Very impressive operationBrian K.
El cliente no dejó un comentario.Larry P.
El cliente no dejó un comentario.JAMES S.
El cliente no dejó un comentario.Kevin Y. | First Impressions
El cliente no dejó un comentario.Nadine H.
I did have a problem the day before pickup when I checked in and found out my reservation was changed to pick up an hour away from where I was and never received any notification of this. I talked to Sarah Donson and she went out of her way to make this right. She found a trailer at another location and made arrangements to have it in Muncie the next morning for our pickup She was professional and is what it means to have a dedicated employee that understands customer service. She should be commended for going above and beyond to help this customer Thank youRichard F.
No available dollyJohn B.
Horrible customer service through the reservations center. Horrible. They had no record of my reservation when I called to confirm. So rude to me and not able to help. Louis said he would work on finding a new reservation, but he never called me back and when I called again they had no record of it. When I finally insisted on them making a new reservation they charged me an increased amount. We agreed on one way. When I went to pick it up my reservation was again messed up and they insisted it was a round trip. I said no. The only helpful person in all this was Macy at the Muncie location. Great and very helpful. The reservation system is a joke. Three other people at my pick up location had had very similar issues with their reservation too.Julianne J.
El cliente no dejó un comentario.Jeff K. | First Impressions
Your employee was very helpful and polite.Thomas W.
People were kind and walked me through the processHannah M.
Overall our experience was not amazing. Of the different people we dealt with, only one was kind. We waited in lines for over 45 minutes. The truck felt like it needed repairs while we were driving it. I don't know if it's fair to ask if we would recommend U-Haul, because that is the option around here. If you need to move, you'll go here. So knowing that, maybe having more staff (especially during peak hours) would be helpful. It's also frustrating that the things we reserved/rented and paid for weren't available. Why pay for the reservation then? It served a purpose. We did what we needed to do. I do not look forward to having to do business with U-Haul in the future, unfortunately.Katrina G.
El cliente no dejó un comentario.jia H.
Was a very quick and easy process.Morgan M.
El cliente no dejó un comentario.Monse G. | First Impressions
Keep doing what you are doing! Great place!James F.
El cliente no dejó un comentario.Samantha C.
The uhaul representative was super friendly!Andrew L.
El cliente no dejó un comentario.Kenneth R. | First Impressions
Staff is hella friendly. Y'all got some good folks in there.michiko j. | First Impressions
Appliance dolly was not in truck when I went to pick it up so I lost an hour and a half of use time because I had to wait for the store to open at 7 am. Also not sure why the online reservation said the truck could only be reserved at either 6am or 12:30 pm. Seems like if the truck was there and ready at 6am it could have also been ready at either 7 or 8 or etc. not sure if that's an error in the online programming or not.Jeremy E.
El cliente no dejó un comentario.Theresa D.
El cliente no dejó un comentario.Amy M.
The manager at the facility was awesome had an issue and she took care of it immediately you can't ask for better customer service than thatPatrick S.
El cliente no dejó un comentario.Tyree H. | First Impressions
El cliente no dejó un comentario.Makayla D.
The person that helped me with the return said I would receive and email, but I never did. I went back and talked to them and they never checked it in. The guy did it in front of me, however I never received a receipt .Daniel L.
Waiting on call from area manager. We reserve 1 way from location. Got there and was told I should of received phone call but no 1 way truck available. Terrible experienceBrian H.
El cliente no dejó un comentario.Paul V.
Good customer service and clean facility!Rhonda M.
El cliente no dejó un comentario.Sherrie B.
El cliente no dejó un comentario.Sherrie B.
El cliente no dejó un comentario.Maria S. | First Impressions
The last u box did not have furniture pads with it. We used our own blankets and pillows.Roberta M.
El cliente no dejó un comentario.Derrick O.
El cliente no dejó un comentario.Tamara H.
El cliente no dejó un comentario.Josh S.
El cliente no dejó un comentario.ROGER S.
Good service , truck are in good condition. Gracias.Hugo H.
El cliente no dejó un comentario.Eric M.
El cliente no dejó un comentario.Scott C.
El cliente no dejó un comentario.Jeffrey H.
El cliente no dejó un comentario.holly d. | First Impressions
El cliente no dejó un comentario.carolyn w. | Online Move In
El cliente no dejó un comentario.Christopher M.
El cliente no dejó un comentario.David D.
El cliente no dejó un comentario.Apsara S. | First Impressions
The original location I was scheduled to pick up from called day before pickup â€" The One Tax and Multi Services. I would like to leave them zero stars. I have tried calling them multiple times, left multiple messages. Very poor customer service.Julie W.
Macy and Sarah are nothing short of amazing! The leadership and friendliness at this location is superfluous!Danielle J.
I originally made my reservation online to drive from Indy to Muncie, your company requested I change my trip. I agreed to make the change you requested of me and was guaranteed the price of $122 would not change since your company is the one who needed the alteration. When I picked up the truck, I told the employee that your company wanted the change it should have been $122, it was actually $175 for the rental. It's really not okay that I went through an inconvenience in my moving plan just to end up being charged more for doing something that you guys wanted me to do.Ashley B.
El cliente no dejó un comentario.CHARLES K.
Candace did an amazing job and was very helpful!Kyra S.
The service check out person there on Friday when I picked up my trailer was extremely helpful and his attitude was fantastic.Daniel L.
El cliente no dejó un comentario.Richard A.
El cliente no dejó un comentario.Joseph C.
I honestly see absolutely no need for improvement whatsoever. Every employee was super nice and very very very helpful. They had exactly what we needed when we needed it. The thing that impressed me the most is how fair the prices are. I called competitor within a 50 mile radius and no one even came close to beating Uhauls prices.Jenna S.
My experience with U-Haul Storage in Muncie, IN has been consistently excellent. I have had a storage space for 4-5 years and U-Haul has provided a clean, dry, well-lit environment. Above all the personnel was super throughout my time there. The employees were always polite, courteous, professional, helpful, and cheerful. I could not have asked for better service -- very impressive.Maryjo R. | Overall Experience
El cliente no dejó un comentario.GIL ALLEN B.
El cliente no dejó un comentario.Tammy W.
El cliente no dejó un comentario.JOHNIA L.
The staff there were extremely helpful. I appreciate their hard work.Christopher S.
I would recommend U-Haul Storage over anyone in Muncie. There's always someone available to assist me if I have any questions. The staff at the Morningside location was very friendly and helpful with all of my concerns.jasmine h. | First Impressions
The gentlemen were nice and polite.MARCIA L.
El cliente no dejó un comentario.Natalie W.
El cliente no dejó un comentario.ETHANBLUES F. | First Impressions
El cliente no dejó un comentario.Peter V.
El cliente no dejó un comentario.James S.
Nice and friendly.Travis G.
El cliente no dejó un comentario.Eumalla L.
Your reservation center was horrible I was on hold for 30 min. and then the rep was very rude and confusing first he said the equipment was available then put me back on hold to tell me he was going to check availability, then came back listed several dates of where the equipment will be. who cares where it was I only need to know it's there. NOT PLEASED.John D.
El cliente no dejó un comentario.Scott S.
The employees were very polite and helpful. Store was clean and well organized. I will use this location if need be again.Yvonne H.
Retrain your associates in South Carolina. Have better trucks, take care of your trucks, and apply maintenance to your trucksSean A.
Tell them if you use cash the deposit is sent in the mail. Instead of screwing your costumerchandler W.
El cliente no dejó un comentario.Breyanna T.
El cliente no dejó un comentario.Manpreet T.
The screw down hitch on the trailor kept loosening on it and did come off one time very little damage to my vehicle and I wasnt worried about it I reported it to the person the checked it back in and was very professional about it wish I could rember her name but she took it out of service till it could be fixed just want to remind customers to check that when they stop or every so often trailor pulled great other than that and I should of known myself to check things every so often myself thank youBenjamin W.
I made a reservation and waited an hour and had to cancel it in order to actually get a truck. It made very little sense to me. I had a reservation confirmation, but when I arrived no truck was reserved for me.Xavier M.
Super clean and very nice people!!DAWN A.
El cliente no dejó un comentario.jeff A.
This U Haul location went ABOVE AND BEYOND for me. Will definitely use them again. Many thanks!Catherine F.
El cliente no dejó un comentario.Kelly H.
El cliente no dejó un comentario.Michael V.
El cliente no dejó un comentario.RONALD H.
You may want to check the wiper blades on the truck. It ran very wellJohn B.
A couple mistakes; clerk forgot to give me my driver's license back so 3 miles up the road I had to turn around and go back and get it (could 6 miles be added to my contract for this inconvenience?); Asked the address of my destination but this was already done in the contract; he put it down as MY business address or at least that is what it showed up as.Kent K.
Great service- no issuesJacques B.
El cliente no dejó un comentario.Darren B.
I did NOT rent from you!! STOP texting me!!! DalesGirl51@gmail.comTy Von W.
El cliente no dejó un comentario.Holly W.
El cliente no dejó un comentario.Melody J.
From beginning to the end, the staff members were very courteous ; expressly Anthony Castro.TARA D. | First Impressions
I am thankful and pleased with my complete experience from start to finish.Everyone at this location was a total gem!Lacie M. | First Impressions
El cliente no dejó un comentario.MONTE S. | First Impressions
El cliente no dejó un comentario.Allison C. | Online Move In
Our living room furniture was ruined after two weeks of being there due to a rodent problem! At least one dead mouse was decaying on top of the pieces. I had to purchase emergency Amazon furniture just to have places to sit for my daughter's birthday party this coming weekend. Never again.Nicholas M. | Overall Experience
The Muncie IN staff on E McGalliard was awesome Sarah, Timothy, and the Storage Manager we re very kind and professionalLarry C. | Overall Experience
Garage doors were often broken.Pamela G. | Overall Experience
El cliente no dejó un comentario.Alvena S. | Overall Experience
El cliente no dejó un comentario.Michael C. | First Impressions
El cliente no dejó un comentario.Joel P. | Overall Experience
El cliente no dejó un comentario.Tammy H. | Overall Experience
Sarah and staff are exceptional!John R. | First Impressions
The entire staff were helpful and very friendly! We had a great experience - renting a truck and storage unit. Awesome crew at his location. I hope you guys acknowledge this.Ricardo M. | First Impressions
El cliente no dejó un comentario.Eric K. | First Impressions
El cliente no dejó un comentario.Jennifer R. | Online Move In
Very clean and nice people to work with!!!Dee S. | First Impressions
El cliente no dejó un comentario.Brooke S. | First Impressions
Your staff at the Muncie Mc Gallard location is great. Very helpful and wonderful customer service. You have a great manger !! She went out of her way for me when I had a family emergency . She runs a first class location. Keep up the great work. John Truax SolisJohn S. | Overall Experience
El cliente no dejó un comentario.Gretchen B. | First Impressions
El cliente no dejó un comentario.DONALD T. | First Impressions
Everyone was very kind and made the move in easy!! I’m very happy that I chose U-Haul to store my belongings with.jacob b. | First Impressions
El cliente no dejó un comentario.Robert B. | First Impressions
El cliente no dejó un comentario.Shannon N. | Online Move In
El cliente no dejó un comentario.Bruce S. | First Impressions
El cliente no dejó un comentario.PAULA G. | Overall Experience
El cliente no dejó un comentario.carrie k. | Online Move In
Nice warm area. The carts were great to have. Perfectly clean.BRYON J. | First Impressions
I liked the staff & a free month of storage, is really cool too.Jason B. | First Impressions
El cliente no dejó un comentario.DJ T. | First Impressions
El cliente no dejó un comentario.David D. | Overall Experience
Everything was excellent!!JAMESH JR B. | First Impressions
The staff in Muncie was so helpful and is very customer-oriented.robert w. | Overall Experience
El cliente no dejó un comentario.PAUL M. | Overall Experience
Everyone there was very professional and deliver excellent service.Lakeisha W. | First Impressions
El cliente no dejó un comentario.James H. | First Impressions
Sarah at the Muncie, IN location is incredible. Friendly, knowledgeable, helpful, patient, funny, and kind.Kelley H. | Overall Experience
Nothing missing from my storage, lost my card several times did not have a problem getting it replaced, staff was very nice and helpful! I would say I was happy hate it lasted longer than I expected! Uhaul was the best, I enjoyed my stayTywondia J. | Overall Experience
This facility is the best in town. Great management and staff.Shane L. | Overall Experience
El cliente no dejó un comentario.Chloe G. | First Impressions
El cliente no dejó un comentario.Julie O. | First Impressions
El cliente no dejó un comentario.Madison F. | First Impressions
El cliente no dejó un comentario.Jasmin H. | First Impressions
El cliente no dejó un comentario.Joshua W. | Overall Experience
With 2 college students moving in and out of dorms, U-Haul was a great help! I rented a storage unit, moving trucks and move help for both moves and my experience was great! Thank you u haul!Jill N. | Overall Experience
We rented a cargo van last night and closed our storage unit. The employee we dealt with was rude, seemed put-out by any questions we had and her overall attitude was terrible.Kimberly S. | Overall Experience
El cliente no dejó un comentario.Jeff J. | Overall Experience
El cliente no dejó un comentario.Cheryl D. | Overall Experience
I was very disappointed when we didn't get the unit I had reserved 2 mths prior to needing it. I had reserved the largest unit and requested outdoor access to the unit. We got a smaller one instead and was in the center instead of outdoor access.SHERRY K. | Overall Experience
El cliente no dejó un comentario.Marissa L. | Overall Experience
One of the guys even helped me back the truck in to the loading area! Great place would highly recommend.daniel s. | Overall Experience
El cliente no dejó un comentario.CARLA A. | Overall Experience
El cliente no dejó un comentario.Carmen G. | Overall Experience
El cliente no dejó un comentario.lisa P. | Overall Experience
El cliente no dejó un comentario.Olivia R. | Overall Experience
El cliente no dejó un comentario.REBECCA M. | First Impressions
El cliente no dejó un comentario.Carmen G. | First Impressions
El cliente no dejó un comentario.Gina I. | First Impressions
El cliente no dejó un comentario.Daniel A. | First Impressions
Very professional.PAUL M. | First Impressions
El cliente no dejó un comentario.Vicki M. | Online Move In
El cliente no dejó un comentario.heather s. | First Impressions
I had a wonderful experience! I would recommend this place to anyone!melena s. | First Impressions
El cliente no dejó un comentario.micheal g. | First Impressions
El cliente no dejó un comentario.tina c. | Overall Experience
El cliente no dejó un comentario.Ricky T. | Overall Experience
El cliente no dejó un comentario.alex b. | Overall Experience
El cliente no dejó un comentario.Corey W. | First Impressions
Easy process to reserve a unit. Facility is exceptionally clean for a storage facility. Love the drive in access for unloading in the rain.Julie M. | First Impressions
El cliente no dejó un comentario.tia h. | Overall Experience
El cliente no dejó un comentario.Gregory S. | Online Move In
So nice and helpful. A real fancy place!jessica m. | First Impressions
The representative that took care of me was very professional and it made my whole experience with U Haul very pleasurable. Thank God for U Haul of Morningside.Howard M. | First Impressions
Even through moments of not being able to pay, they worked with me to hold on to my things. I really appreciate themAshley W. | Overall Experience
Great timescassandra c. | Overall Experience
Entire staff was helpful and courteous. Storage facility is great.Holly B. | First Impressions
I would rent there again, if I ever need a storage space.Dianna S. | Overall Experience
Very rude employee was condescending and disrespectful to me several times in the store. Would not do business with this location again under any circumstancesJon H. | Overall Experience
I'd recommend using uhaul.ANGELA K. | Overall Experience
This is one of the finest, cleanest, safest, and most professional facilities i have used. Dr. PHIL SPEARSBetty S. | Overall Experience
Thanks really appreciate your helpCynethia J. | First Impressions
They gave me the run around on my reservationchrista w. | First Impressions
GraciasLaShona G. | First Impressions
I was contacted a day before I needed a reserved truck that I would have to pick up the truck in Anderson because it was no longer available. I was given 36 miles but not for my car's Xtra mileageDianna S. | First Impressions
Going above and beyond to help thanks for great employeesEddye H. | First Impressions
The guys that did my moving went over and above what needed to be doneSTEPHANIE B. | First Impressions
Servicios adicionales en esta ubicación
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