Comentarios de los clientes para U-Haul Moving & Storage of Morningside

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Morningside

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Robert W.
Clasificación:

El cliente no dejó un comentario.

Daniel I.
Clasificación:

This location was very convenient for me. My only issue (which was nothing to complain about) was the mileages was off by 2 miles (1 when I picked it up and 1 when I dropped it off).

Holly P.
Clasificación:

Not happy with rental. The UHaul I rented did not have a ramp was not disclosed to me. I went back inside to get a different one and was told that size did not have ramps. The one beside it was the same size and had a ramp and I said not true. They lied to me. Tired to exchange and said all were taken. Displeased that was not disclosed to me. Very important detail. Had I not known I would not have set up the rental days in advance and went else where. Poor experience and I have already told others about it. They are also flabbergasted that it didn't have a ramp nor was never disclosed to me. This made my move so much harder than it needed to be.

Mary S.
Clasificación:

Easy access to van and staff very helpful. The young man who took me to the van and aired tires up was kind and gracious.

Jeffrey O.
Clasificación:

Michael was great and took care of me after a horrible experience at your location on Madison Avenue(Floors, Doors and More).

Angelina D.
Clasificación:

👌🏼

Deborah P.
Clasificación:

El cliente no dejó un comentario.

Behnam A.
Clasificación:

Make it cheaper, price is high!

Wayne S.
Clasificación:

El cliente no dejó un comentario.

Colton S.
Clasificación:

El cliente no dejó un comentario.

SCOTT K.
Clasificación:

The return procedure was not organized in any way. Parked in the return area, with sign stating "during business hours stay in your equipment" to wait for return. 20 minutes of waiting and watching employees randomly walking around outside the building I decided to go in. Employee sitting behind counter asked if he could assist. When I stated I was returning he asked "no one is outside?". I explained there was, but no one was interested in helping. He asked for the key and said I was all set. Received receipt, but have yet to receive the refund of the difference in what I was charged to rent and what the receipt indicates. Disorganized and not professionally staffed. Would not recommend.

Bianca M.
Clasificación:

El cliente no dejó un comentario.

john M.
Clasificación:

El cliente no dejó un comentario.

Jeffrey U.
Clasificación:

El cliente no dejó un comentario.

steve S.
Clasificación:

Not a than

John R.
Clasificación:

El cliente no dejó un comentario.

Arthur B.
Clasificación:

animal haie all ocer the front of van. i am allergic to cats and dogs

Traci B.
Clasificación:

El cliente no dejó un comentario.

Laura M.
Clasificación:

El cliente no dejó un comentario.

Neil K.
Clasificación:

Your computer systems are chronically slow. I think that it is your corporate system.

Donald B.
Clasificación:

El cliente no dejó un comentario.

Kelley H. | Overall Experience |
Clasificación:

Sarah at the Muncie, IN location is incredible. Friendly, knowledgeable, helpful, patient, funny, and kind.

ERIC J.
Clasificación:

El cliente no dejó un comentario.

Tywondia J. | Overall Experience |
Clasificación:

Nothing missing from my storage, lost my card several times did not have a problem getting it replaced, staff was very nice and helpful! I would say I was happy hate it lasted longer than I expected! Uhaul was the best, I enjoyed my stay

JoAnna W.
Clasificación:

Wonderful customer service ☺️

Jeffery M.
Clasificación:

This trailer did not tow well. It would sway even when empty.

JESSE C.
Clasificación:

Nothing And good job

Shane L. | Overall Experience |
Clasificación:

This facility is the best in town. Great management and staff.

Chloe G. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

judy M.
Clasificación:

Extremely happy with the service we received from this location. I would recommend this location to ANYONE. They made the process so much easier on this extremely difficult day in our lives.

Ashley D.
Clasificación:

El cliente no dejó un comentario.

Maria E.
Clasificación:

Okay, so this is the very first time that I will be doing a review for uhaul for this location. I am a long time customer and been telling my friends to get u haul everytime they move, but the last time that we rented the truck, the girl by the name of Erin was so rude! I was tryin to get some boxes and tape for our move and when I came back to her lane she looks really mad and looked me down, not sure of its my color or race! But anyhow, I let that go then the paying part, she made me feel that she dont want to help me and the worst part is that she made me feel stupid by repeating the questions or things that she was saying. I mean English is not my first language but I understand it very well and I can speak English just fine!! I am so mad about mu experience, I think I will just have to go to Penske next time. Thank you

SYLVESTER F.
Clasificación:

None, Timothy was outstanding and I will only plan to go to this location for future needs.

Virginia W.
Clasificación:

The online app did not work. It couldn't find my location even though it had my order number. That means I had to wait behind 2 people and nothing seems to take longer than a vehicle rental! I told the rep that I tried to check in online and he said something like, "oh yeah, that thing never works." The truck was delivered to me with some wild radio station playing at max volume and the AC blowing at max speed. I had a fight to figure out how to calm the thing down before I could even think about driving it.. It had the worst smell of smoke I've found in a car since the 1990's. I've been considering buying a truck and continual kind of experience U-Haul makes me feel the money might be worth it!

Jennifer S.
Clasificación:

El cliente no dejó un comentario.

SANDY H.
Clasificación:

El cliente no dejó un comentario.

LISA R.
Clasificación:

Very easy drop off.

Deborah E.
Clasificación:

Get experience

Linda C.
Clasificación:

El cliente no dejó un comentario.

Toni F.
Clasificación:

El cliente no dejó un comentario.

Julie O. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Madison F. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Lora L.
Clasificación:

El cliente no dejó un comentario.

Christina A.
Clasificación:

Tires on the trailer were low on air

Kevin K.
Clasificación:

Sarah was AWESOME !!!

Katherine U.
Clasificación:

Great customer service! Nice clean store!

Michelle B.
Clasificación:

App would not pull up my reservation. The App asks for Order/Reservation Number, paperwork has Contract No. which does not work.

Laura W.
Clasificación:

El cliente no dejó un comentario.

Damon R.
Clasificación:

El cliente no dejó un comentario.

Randall R.
Clasificación:

El cliente no dejó un comentario.

TODD H.
Clasificación:

El cliente no dejó un comentario.

Ian K.
Clasificación:

El cliente no dejó un comentario.

Daryl G.
Clasificación:

Great service and also used Quality family movers Awesome job Guys. AAA Rating from me.

BRITTANY L.
Clasificación:

El cliente no dejó un comentario.

Ike G.
Clasificación:

El cliente no dejó un comentario.

James H.
Clasificación:

El cliente no dejó un comentario.

James W.
Clasificación:

El cliente no dejó un comentario.

Pamela D.
Clasificación:

Always have very positive experiences with Uhaul..

chad L.
Clasificación:

Excellent customer service.

Kevin R.
Clasificación:

Your employees do not wear a mask. is that uhaul policy?

JAMES G.
Clasificación:

El cliente no dejó un comentario.

RANDYMICHAEL V.
Clasificación:

El cliente no dejó un comentario.

ANDREW H.
Clasificación:

Everyone was friendly and helpful!

Carla R.
Clasificación:

Very nice representative.

Michael L.
Clasificación:

El cliente no dejó un comentario.

Dustin T.
Clasificación:

The gentleman whom handled my initial transaction was condesending, rude, and impatient. I rented a truck and trailer which were well maintained but it is my own standard procedure to do a walkaround video to ensure any damages to the equipment is noted on my end. This was such an inconvenience for this gentleman that this 60 second video warranted him telling me to hurry up. There were no other customers on site and i was early for my pick-up. His behavior was unprofessional and thusly i have warned my social group of this location and have no intention of using this location again. This was such a put off i've been looking since to buy a truck and trailer over renting again.

Ronald H.
Clasificación:

The lady that checked me in when I returned the equipment was very devoted. She weathered the rain and bad weather to make my experience very efficient. I was very impressed.

Michael D.
Clasificación:

Stephen was very knowledgeable helpful.

Steven O.
Clasificación:

El cliente no dejó un comentario.

Bobby B.
Clasificación:

El cliente no dejó un comentario.

Brad W.
Clasificación:

El cliente no dejó un comentario.

Tracy L.
Clasificación:

El cliente no dejó un comentario.

Rose F.
Clasificación:

I was given the key. I was told where I could find the truck. I had to walk out and find my truck. I have a rough time walking, so walking the hugh lot was miserable for me.

Michael K.
Clasificación:

did the online check in except for copy of license and it still took 20 minutes to get our vehicle. If more of the information could have been put in online it may have saved us a little time.

Jacob B.
Clasificación:

El cliente no dejó un comentario.

bijan H.
Clasificación:

Your employees are rude and confrontational. Your store lacks productive efficiency due to poor employee synchronization that ensues a dreadful outlook towards any future business contracts; wich will not be sought after with this company again. Your concealed prices tied to various payment methods and requests is repelling in itself. You wanted a review. I gave it. Journey on.

Ziad J.
Clasificación:

Mark was great at helping with everything and pointing out a few local spots to try

NOAH L.
Clasificación:

Make sure all ur representives have the same info on rental I was told $75 plus tx with a $60 deposit which would be returned It cost me $104 not a happy camper Very bad communication

Terrell W.
Clasificación:

El cliente no dejó un comentario.

Emily P.
Clasificación:

Whoever was working when I came in was overwhelmingly kind and generous. This particular move was the most stressful experience, but she (the staff member) eased so much of my stress. Everything was quick and efficient. I truly felt like Uhaul cared about me, not just my business.

Robert W.
Clasificación:

Nothing...The staff is so helpful and friendly

Douglas M.
Clasificación:

El cliente no dejó un comentario.

Anita B.
Clasificación:

everything was great. The agent was nice and knowledgeable. the transaction was easy.

Skye C.
Clasificación:

El cliente no dejó un comentario.

James G.
Clasificación:

The online check in was easy to do.

Nola R.
Clasificación:

El cliente no dejó un comentario.

AUSTIN D.
Clasificación:

El cliente no dejó un comentario.

James H.
Clasificación:

El cliente no dejó un comentario.

GEORGE I.
Clasificación:

El cliente no dejó un comentario.

William F.
Clasificación:

El cliente no dejó un comentario.

MICHAEL H.
Clasificación:

Sarah is amazing. Always friendly and runs things great. Keep up the superb work!

Christina B.
Clasificación:

The only complaint I have is that the description for the truck size was NOT accurate. Your website said that a 15' truck would hold a 1-bedroom home. That is not true. I moved from a 1-bedroom, 690 square foot apt and the pros that I hired could not fit everything in that truck - we had to make another trip with a friend's pickup. I think you should be more detailed with you measurements.

luberta K.
Clasificación:

El cliente no dejó un comentario.

James D.
Clasificación:

El cliente no dejó un comentario.

Robert W.
Clasificación:

El cliente no dejó un comentario.

Jama C.
Clasificación:

the van was pretty clean, except that it smelled like a litter box, and there was some pet hair on the seats.

CRYSTAL I.
Clasificación:

None. Friendly staff

Mike T.
Clasificación:

Nothing

Jasmin H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Shane L.
Clasificación:

Great management and staff.

AARON N.
Clasificación:

El cliente no dejó un comentario.

Joshua W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

TAYLOR S.
Clasificación:

El cliente no dejó un comentario.

Margaret S.
Clasificación:

The two employees we dealt with were extremely friendly and helpful--a great pleasure to deal with. I wish corporate provided a phone number so customers can talk to one of these friendly people in advance, with questions, but the driver and I were very happy with the service and the equipment.

Scott D.
Clasificación:

El cliente no dejó un comentario.

Jill N. | Overall Experience |
Clasificación:

With 2 college students moving in and out of dorms, U-Haul was a great help! I rented a storage unit, moving trucks and move help for both moves and my experience was great! Thank you u haul!

Jeffery W.
Clasificación:

El cliente no dejó un comentario.

Kimberly S. | Overall Experience |
Clasificación:

We rented a cargo van last night and closed our storage unit. The employee we dealt with was rude, seemed put-out by any questions we had and her overall attitude was terrible.

Jeff J. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Curtis T.
Clasificación:

Cargo trailer was very clean and sufficed for my needs perfectly. We'll be renting again next Sturgis 2021. THX!!

Michael K.
Clasificación:

El cliente no dejó un comentario.

Cheryl D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

SHERRY K. | Overall Experience |
Clasificación:

I was very disappointed when we didn’t get the unit I had reserved 2 mths prior to needing it. I had reserved the largest unit and requested outdoor access to the unit. We got a smaller one instead and was in the center instead of outdoor access.

Marissa L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

daniel s. | Overall Experience |
Clasificación:

One of the guys even helped me back the truck in to the loading area! Great place would highly recommend.

CARLA A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Carmen G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

lisa P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Olivia R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

REBECCA M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Carmen G. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Gina I. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Daniel A. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

PAUL M. | First Impressions |
Clasificación:

Very professional.

Vicki M. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

heather s. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

melena s. | First Impressions |
Clasificación:

I had a wonderful experience! I would recommend this place to anyone!

micheal g. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

tina c. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Ricky T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

alex b. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Corey W. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Julie M. | First Impressions |
Clasificación:

Easy process to reserve a unit. Facility is exceptionally clean for a storage facility. Love the drive in access for unloading in the rain.

tia h. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Gregory S. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

jessica m. | First Impressions |
Clasificación:

So nice and helpful. A real fancy place!

Howard M. | First Impressions |
Clasificación:

The representative that took care of me was very professional and it made my whole experience with U Haul very pleasurable. Thank God for U Haul of Morningside.

Ashley W. | Overall Experience |
Clasificación:

Even through moments of not being able to pay, they worked with me to hold on to my things. I really appreciate them

cassandra c. | Overall Experience |
Clasificación:

Great times

Holly B. | First Impressions |
Clasificación:

Entire staff was helpful and courteous. Storage facility is great.

Dianna S. | Overall Experience |
Clasificación:

I would rent there again, if I ever need a storage space.

Jon H. | Overall Experience |
Clasificación:

Very rude employee was condescending and disrespectful to me several times in the store. Would not do business with this location again under any circumstances

ANGELA K. | Overall Experience |
Clasificación:

I'd recommend using uhaul.

Betty S. | Overall Experience |
Clasificación:

This is one of the finest, cleanest, safest, and most professional facilities i have used. Dr. PHIL SPEARS

Cynethia J. | First Impressions |
Clasificación:

Thanks really appreciate your help

Betty S. | Overall Experience |
Clasificación:

The facility and personnel were very courteous and PROFESSIONAL! Sabrina was EXCELLENT in everything. Thanks, Dr. Phil & Betty Spears

gregory k. | Overall Experience |
Clasificación:

Very helpful staff.

Lynda N. | Overall Experience |
Clasificación:

The staff is always friendly and helpful. I've used them a couple times and I've had good experiences each time.

john k. | Overall Experience |
Clasificación:

Overall it was a clean storage place. But the alarm system sounds and then goes off by itself without anyone responding. Also feel I should be prorated back some money for not using the whole month.

Kathy F. | Overall Experience |
Clasificación:

Easy and fast process

christa w. | First Impressions |
Clasificación:

They gave me the run around on my reservation

Vincent P. | Overall Experience |
Clasificación:

Thank you Sabrina and staff.

Claire D. | Overall Experience |
Clasificación:

I really enjoyed my time with Uhaul. Everyone was pleasant, I felt safe, and it was a breeze loading in and out my stuff.

Nathan R. | Overall Experience |
Clasificación:

Very nice and convenient.

Scott S. | Overall Experience |
Clasificación:

My only concern would be safety , doing some work above the building entrance with no protection for people walking below at doorway. Great experience with the truck rental and rental of a storage bay

Amanda R. | Overall Experience |
Clasificación:

It was great! Would recommend & also would move back in at the end of the school year

Kim F. | Overall Experience |
Clasificación:

Had a great experience with the Muncie Uhaul team. They were professional and happy to help. Facility was very clean. Trucks were well kept. Hard workers! Thanks Kim

Michelle G. | First Impressions |
Clasificación:

Very easy experience.

Lydia L. | First Impressions |
Clasificación:

Seriously, everyone was so nice and the free month of storage saved my butt.

BEVERLY B. | First Impressions |
Clasificación:

Professional and courteous! The lady that provided me service walked in and requested to assist me as the other young man was helping someone else. Knowledgeable! Should be recognized!

Don H. | First Impressions |
Clasificación:

Experience was great. The owner took care of us. She was very professional and went out of her way to help us.

nikole b. | First Impressions |
Clasificación:

They made it all easy!!

Kathy F. | First Impressions |
Clasificación:

Great service, helpful staff.

LaShona G. | First Impressions |
Clasificación:

Thank you

Dianna S. | First Impressions |
Clasificación:

I was contacted a day before I needed a reserved truck that I would have to pick up the truck in Anderson because it was no longer available. I was given 36 miles but not for my car's Xtra mileage

Danka M. | First Impressions |
Clasificación:

Everything went smoothly and the staff members were friendly and helpful.

Ben W. | First Impressions |
Clasificación:

Everyone was very nice and very helpful! Made the process very smooth, and the month free storage was awesome.

Katherine M. | Overall Experience |
Clasificación:

Sabrina (Manager) maintains a great staff who works hard and is always working. They are all helpful and I sure did appreciate all the advice and help they gave us. Nothing but a 10/10 experience.

Thomas D. | Overall Experience |
Clasificación:

It was an awesome experience and in the future if I ever need to storage again I will be back And I will recommend the storage facility to everyone

connie c. | Overall Experience |
Clasificación:

Thank you

Karen T. | Overall Experience |
Clasificación:

Great experience!

Jeffrey J. | Overall Experience |
Clasificación:

Top shelf facility, wow, customer service by far the best I have ever seen, Ms. Burns and her staff so friendly and accommodating. The climate control was amazing. Have already recommended to other

Eddye H. | First Impressions |
Clasificación:

Going above and beyond to help thanks for great employees

Vincent P. | First Impressions |
Clasificación:

Selling a home and moving between states is stressful. Sabrina Burns went way above required consumer service expectations to help us went things did not go as planned. Please acknowledge her efforts!

Westly L. | First Impressions |
Clasificación:

Ever one was vary nice and I had a problem with my lights on my truck and thay help me get it fixed I was vary happy

Vivian Z. | First Impressions |
Clasificación:

Everyone was so helpful

Denisa A. | Overall Experience |
Clasificación:

Everyone at this location was awesome but Sara was extraordinary thanks for everything lady !

Kent T. | First Impressions |
Clasificación:

The facility is brand new, clean and remarkably easy to use. The sign up process was quick and efficient. Moving in is simple and straightforward. Its exactly what I wanted in a self storage place.

Michelle L. | First Impressions |
Clasificación:

Great JOB!! Sabrina for the excellent customer service that she provided during my visit. She was very helpful d the process of renting and putting my reservation for the truck.

STEPHANIE B. | First Impressions |
Clasificación:

The guys that did my moving went over and above what needed to be done

John R. | Overall Experience |
Clasificación:

Excellent experience

Carolyn L. | First Impressions |
Clasificación:

Sabrina was very courteous and patient. I appreciate the fact she was very informative.

jane l. | Overall Experience |
Clasificación:

All staff was friendly. Like the large area to back into to offload and load items.

joseph m. | Overall Experience |
Clasificación:

Overall a great experience.

Amy Y. | First Impressions |
Clasificación:

The staff was friendly and very funny.The units are clean,and well planned out.So far great experience!

Zachary C. | Overall Experience |
Clasificación:

It really met my needs at the time.

johnny L. | Overall Experience |
Clasificación:

Very good facility. Two small spots of dirt was on the floor of the storage units prior to move in. Otherwise the facilities were clean and great. The staff was courteous and professional.

Victoria L. | Overall Experience |
Clasificación:

Sabrina is the bomb. Helped make what would normally be a stressful experience go smoothly. Everyone at the office were friendly and worked to ensure I had everything I needed for a successful move.

Victoria L. | Reservation |
Clasificación:

The manager of this office Sabrina cares about her customers and it shows. She took great care of my equipment and storage needs after moving to IN from AZ. Efficient, kind and communicative.

Donna B. | Overall Experience |
Clasificación:

very nice staff & building

Misty W. | Reservation |
Clasificación:

Staff was very friendly and helpful. I highly recommend this location. The storage shed and very clean and taken care of.

Maya M. | Overall Experience |
Clasificación:

It was a pain to get access to the facility. People working there were rude when I was trying to get questions answered. No weekend office hours was pretty limiting.

rich f. | Overall Experience |
Clasificación:

Very convenent to the Ball State campus

Michael H. | Overall Experience |
Clasificación:

Sabrina provided excellent customer service and made our experience a good one.

Donald W. | Overall Experience |
Clasificación:

Very friendly staff and a clean well thought out air conditioned storage facility!! Will be back to store my son's college dorm things again next summer!

Sharon C. | Reservation |
Clasificación:

quick, easy sign up and very friendly staff

Gary M. | Reservation |
Clasificación:

A little confusion getting us checked in due to only being open a short time (computer system issues). But facility is brand new, building is nice and workers were really kind and very helpful!

kimberly b. | Reservation |
Clasificación:

The service is great. It will be much much better once the hours open up more for the customer. The carts are great!!!

Jennifer R. | Overall Experience |
Clasificación:

Sabrina and the staff went above and beyond to make our storage of our daughters wedding supplies an easy process. We appreciate the clean and secure facility and professional staff.

No se han enviado comentarios para esta ubicación.

Volver
arriba