Customer Reviews for U-Haul Moving & Storage of Miramar

5,457 comentarios

9650 Camino Ruiz   San Diego, CA 92126
(Just North of Miramar Air Base)

(858) 271-7753

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(858) 271-7753

9650 Camino Ruiz
San Diego, CA 92126
(Just North of Miramar Air Base)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Andrew at the counter was great. And so was the girl who checked my truck back in. Nice staff

Denielle P. 
Clasificación:
5.0

Thank you for your help when we had trouble with our lock. Staff was super friendly.

Linda D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine M. 
Clasificación:
5.0

Nothing. Lady that helped me was beyond awesome.

Oscar R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris B. 
Clasificación:
5.0

Don't overload the location so customers have some place to park

Robert B. 
Clasificación:
5.0

Great service

James A. 
Clasificación:
5.0

Pay the gas ... lol

Frank C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernando P. 
Clasificación:
4.0

Employees were friendly and answered my questions

Thao O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Collin C B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eileen B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary S. 
Clasificación:
5.0

All fine. Thx

MARK M. 
Clasificación:
3.0

arrived, no one was here to help... had to walk the property to get help... finally the guy in the office was a dick

Andrew C. 
Clasificación:
5.0

Another very positive rental experience from this location. Andrew was very helpful in both the rental and return process. The customer service at this location is quite good. They have earned our business. *****. Can not really improve on this !

Brian W. 
Clasificación:
5.0

Andrew hooked up the trailer to their pickup truck, made sure everything was secure and the dispatch was smooth and fast. On the return, the process was quick and easy. Gracias.

Randall K. 
Clasificación:
4.0

I had a great experience minus having to request my close out receipt. I wanted to ensure I wasn't charged when I removed my contents the day before my bill was due. I have used the facility twice and each time I've been satisfied with the service provided. TY

VEEVEE B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carrie O. 
Clasificación:
5.0

El cliente no dejó un comentario.

john B. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hany M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kobe P. 
Clasificación:
5.0

Short on space due so many rental vehicles. That may be a good thing!

Amanda AND M. 
Clasificación:
3.0

After I confirmed the reservation, they called 3 times to change locations. The truck did not seem to run well with 170,000 miles. I drove in 3rd gear on freeway for a long time and truck would not shift to higher gears

Roger B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas D. 
Clasificación:
5.0

UHaul staff at this location are very professional and friendly when we returned the rental truck.. We can not expect more than this.

Tiet B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maralee R. 
Clasificación:
4.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATI K. 
Clasificación:
5.0

The attendant that received the truck did not say a word and ask if there were any issues or indicate anything about my receipt. This was the first time this ever occurred as well as my first encounter with this attendant. I had to go inside to clarify receipt information and the inside staff was great as always.

Shon S. 
Clasificación:
2.0

The drop off location changed and the text msg was not clearly stated that the location has been changed

Sahand S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devin W. 
Clasificación:
5.0

FRIENDLY CSR & RESPECTFUL

NANSHI I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar P. 
Clasificación:
5.0

Drop off took less than a minute, very impressive!

Christine W. 
Clasificación:
5.0

El cliente no dejó un comentario.

jody B. 
Clasificación:
5.0

Fast services, for both check-in and check-out

phillip T. 
Clasificación:
5.0

Always a reliable company.

Mary P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott W. 
Clasificación:
3.0

Parking.

john R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexander F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaehyun K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana W. 
Clasificación:
1.0

The truck was very old, no back camera what made the drive very very Dangerous to go backwards. The air condition didn't work( and the manager that wasn't there in the two days I picked and returned the truck, told me it did, although I had to sweat for a full day because there was no air condition, just air), the charging outlet didn't work and I Couldn't charge my phone in the end i the Battery just died.

Nir K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kairi S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tana Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chih-wen K. 
Clasificación:
1.0

terrible customer service!!! I was redirected to 4 different locations, two of which were the morning of the pickup. Will never ever rent again. I spent more money on ubers from locations than the actual van.

Gretna T. 
Clasificación:
5.0

Above and beyond! A+++ Customer service!!

nicol N. 
Clasificación:
4.0

Servicio al cliente

Doug N. 
Clasificación:
5.0

I don't remember the name of the employee - but he was very helpful and friendly. Made it all a easy. Thank you!

Julius D. 
Clasificación:
2.0

This is my first time that Was very uncomfortable unit I found cigarettes ashes on the floor.

Jorge V. 
Clasificación:
5.0

Great facility, staff, and carts! Everything was very convenient and easy.

Harrison L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris L. 
Clasificación:
4.0

El cliente no dejó un comentario.

VEEVEE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen P C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick S. 
Clasificación:
1.0

Dirty and over 95° when they charge hundreds for climate control. I'll never rent here again, A1 storage is so much better.

Nina S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

VEEVEE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy R. 
Clasificación:
5.0

At drop off Ángel was very professional and appreciated his great customer service. He took the time to make sure I was good with the truck and if I had any questions or concerns. He answered all the questions I had. I appreciate his hard work in making sure I was good with my experience. Thank You Angel

Daniel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ehssan S. 
Clasificación:
5.0

I drove 17 miles When I filed the tank before returning vehicle it took 4 gallons. Either the vehicle only get 4 mpg or it wasn't really full when I picked it up. With gas at $5 per gallon this seems like a bit of a scam

Ed W. 
Clasificación:
5.0

Let people know that if they specify a pickup time, that you may re-rent the reservation if not picked up within an hour of that time. I had a reservation for 8AM and figured I could pick it up whenever that day. I received a call after 9AM asking if I was still going to pickup the trailer. There were no problems, but I didn't know and could have lost my reservation. Would have been nice to know in advance.

Trevor H. 
Clasificación:
1.0

This store charged me $14 for 2 gallons of gas for total of 13 miles? I even put in 1 gallon of gas! What givesâ€" this is a ripoff.

Jose L. 
Clasificación:
5.0

Maybe mark clearly where customer parking is located at the entry. I wasn't sure where to park and had to ask when I was checking in. I did have to move my car which wasn't a big deal but it would save time in the future if this is more apparent. Overall great experience.

Victoria T. 
Clasificación:
3.0

web app to pick up truck did not work. Truck had a loud and very annoying whine when driving

Todd B. 
Clasificación:
5.0

Employees were very helpful with any questions and took great care of us. ¡Gracias!

Vincent D. 
Clasificación:
2.0

I forgot an eye glass and not returned

Mel V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ismail Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathaniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Liviu C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

VIPIN M. 
Clasificación:
5.0

No comment

Janet S. 
Clasificación:
5.0

The check in process can be much faster. I already entered all my info online. Why does check in take so long. Why do I have to swipe my credit card when I already entered it online. Make the check in faster.

Joseph C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brianne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather G. 
Clasificación:
5.0

The automotive new kind of things that come with the vehicle I don't like at all! That is just me liking the older equipment that is simple! Nothing against you and your organization1

Stan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allison R. 
Clasificación:
5.0

They provided outstanding service each time I came to the facility. The facility was very well organized.

Rika H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shalin S. 
Clasificación:
1.0

Very rude unprofessional harassing call at 7:30 am when trailer didn't need to be back until 11 Keith lentz is an asshole @ Miramar location told him not professional calling and harassing someone over a trailer at 7:30am little extreme he decide to argue that it's not extreme to be calling at that time !!! Will NEVER recommend anyone to uhaul

DANIEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom N. 
Clasificación:
5.0

Excellent service! Streamline pickup and drop off. Will come again.

Cheyanne S. 
Clasificación:
5.0

Everyone was very helpful and my rental went very smoothly, thanks.

Chris N. 
Clasificación:
5.0

The staff was very helpful and friendly and explained things well

Diane Y.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

corinne C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Corinne C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel R. 
Clasificación:
5.0

Everyone went above and beyond and made sure I had the right hitch to ensure my safety and others!

Kelly J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Asher Edd A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRETT W. 
Clasificación:
5.0

Helpful, quick and easy in and out. What else can you ask for?

Ray R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven I B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicolas S. 
Clasificación:
5.0

Easy turn-in; paperwork emailed to close out use of trailer!

HENRY K. 
Clasificación:
5.0

Another great experience with this U-Haul location. Excellent staff. Thank you!

Kevin W. 
Clasificación:
3.0

I had some of my belongings stolen from my storage. They got in from the top. I asked about video and conveniently the cameras were not working. This happen last year right before Covid shut down.

Oliver R.  |  Overall Experience 
Clasificación:
5.0

Awesome experience. Oh, and a great value. We rented a motorcycle trailer and we're able to move 2 motorcycles. Total cost $16. Amazing

Justin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg J. 
Clasificación:
5.0

Andrew was fantastic! He explained very well where to drop off my truck & where to bring the gas back at! Van was clean and rode smoothly! Manager was super friendly and awesome! Thanks Andrew & Keith !

Eileen C. 
Clasificación:
4.0

I appreciate the two girls who helped me taking their time. I know the one girl is training by how slow she was going and asking questions. I'd just suggest to maintain professional discussions in front of customers. I know I'm young but I don't care to hear the workers cussing and talking smack about others while we are waiting on things, personally.

Leah G.  |  First Impressions 
Clasificación:
5.0

Came to your U-Haul because of Drive-By Advertising by seeing your well-maintained clean Storage Facility from the Street; Plus your Staff is Friendly & Great to work with. The only complaint is your Accounting Software -- It needs replacing & updating; PLUS each new & old Staff Member should be trained on your current Computer Software that you have so they know how to correctly use it when handling customer transactions. Otherwise, Camino Ruiz is a Great Store & Great Staff. Thank you.

Elaine T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmen E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS V.  |  Overall Experience 
Clasificación:
5.0

Clean, secure and very helpful staff

Thomas H.  |  First Impressions 
Clasificación:
2.0

Climate control should not be at 85 degrees, that's warm enough to ruin my delicate items. Your online explanation is garbage, be honest about this location, it sucks.

Nina S.  |  First Impressions 
Clasificación:
4.0

Some of employees were not accommodating but most were

Tyra V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan W.  |  Overall Experience 
Clasificación:
5.0

Everyone there at Uhaul is very helpful and friendly. That's why I've been going there for all of my moving, packing, and storage needs.

Edmund V.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Steve H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Vinicius T.  |  Overall Experience 
Clasificación:
1.0

Y'all tried to have my drop off location 60 miles from where I was going. Got it changed to a better spot and requested storage. They didn't reserve me storage and the location didn't have storage for me. Got it changed to a spot further away with only 30 minutes before close. Got there and they weren't sure they had storage for me. The whole thing was a mess. Luckily I got the last unit. Would not recommend

Gabriel B.  |  First Impressions 
Clasificación:
5.0

Nice people. Salvador was especially helpful. Good facility. I love the swipe card to gain entry.

Matthew H.  |  First Impressions 
Clasificación:
5.0

storage facility met all my needs in terms of convenient times, cleasiness, etc. Only issue was not having having sufficient parking at the site - I had to work around arriving when the facility wasn’t busy to avoid congestion.

Michael D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

christian a.  |  Online Move In 
Clasificación:
1.0

The storage unit I reserved was not available on my arrival. This is absolutely unacceptable. What is someone to do if, as in my case, they drive 2500 miles and then do not have the unit they reserved? Dump their belongings on the street? Luckily I was able to make other arrangements... Would not recommend this facility or UHaul storage to anyone.

Joseph M.  |  First Impressions 
Clasificación:
5.0

I greatly appreciate the effort and offer Francis made to allow me to stay a little longer before moveout. My life since April 2020 has been the most financially, physically, and mentally challenging in my 60 year life thus far. I gave away a lot of good furniture in the facility's community area, as well as a few items to a U-Haul employee. You hold out, hoping things turn around in your life, and nothing happens. Thank You, U-Haul corporate and the Miramar U-Haul facility for the storage unit move out offer. I've rented about 40 U-Haul trailers in the past 4 years or so. I'm sorry you incurred a financial loss in my storage unit rent on my behalf. I'm looking forward to seeing brighter days ahead in my life. I am a long term U-Haul customer. Thanks Again. Mike Miloserdoff

Michael A M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John B.  |  Online Move In 
Clasificación:
1.0

My storage unit was broken into and when I told the employees they didn’t have any cares they just told me a manager would and the manager never called I went to him about a week and half later and he tells me I am waiting o. IT and the about 2 weeks later he tells me I need a subpoena to see the tapes your storage facility is bulkshit you guys don’t care and you should take the sign off that says we record to help if this situation happens and that is a lie I was told I need a subpoena and there are no cameras here my unit was I just bought over 1500 dollars of brand new decorations and plus the ones I had I there all gone and I was treated very crappy but the employees and no one helped me so now I am going g to seek a lawyer or I am going to the news because I think the employees are on drugs or something worse situation ever I paid my storage on time never late and I get treated like this hate to see how you treat people who don’t pay

Jennifer L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric L.  |  Overall Experience 
Clasificación:
5.0

The staff are really helpful. They want your experience to be good. I was late on a rent payment and the staff was overly helpful in getting me back on track. The k you all very much

brad n.  |  Overall Experience 
Clasificación:
5.0

The staff in Escondido are great, they referred me to Rancho Bernardo, ( Kayla) is wonderful to work with. I would highly recommend these two facilities for your UHAUL and STORAGE NEEDS. Thank You for making my move a smoother ride.

Susie G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND G.  |  Overall Experience 
Clasificación:
5.0

Recommend

Veronica S.  |  First Impressions 
Clasificación:
5.0

Went above and beyond helping us with trailer tiwing lights! ¡Gracias!

Jennifer A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberta D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph M.  |  Overall Experience 
Clasificación:
5.0

The owe of the place very very helpful and alway the lady that work very very sweet

Maylette B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nichole T.  |  Overall Experience 
Clasificación:
5.0

This was our first time using U-Haul. Very well-run business! Excellent.

Patricia R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN S.  |  Overall Experience 
Clasificación:
5.0

Helpful, friendly staff.

David W.  |  First Impressions 
Clasificación:
5.0

I appreciate the services provided but would better appreciate lower pricing.

Adewale G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tafsirul A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DONG N.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin N.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeevan S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Perla Jean L.  |  Overall Experience 
Clasificación:
5.0

I really enjoyed using this facility. It was located near gas stations and restaurants which made it convenient while at the facility for several hours. Thanks again for the greta customer service experience!

DONNA M.  |  Overall Experience 
Clasificación:
5.0

Wayne was very helpful

Brian C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

W Adam H.  |  First Impressions 
Clasificación:
5.0

The Manager and the male behind the counter that assisted me were communicative prior to my arrival, when I arrived and during the time I was there. They were very attentive to my need, let me choose my space from a map he has highlighted prior to my arrival, I let him know what I needed and he pointed my to the best one available that met my needs. I had been stressing out about the move because I sold my house and promised to be out for the buyers by 8/31 but my escrow still have closed on my new home so I had been staying up until 2-3am the few days before the actual move day and was running behind schedule. They were very accommodating and changed the MI date from 8/31 to 9/1 and gave me a few hours grace period on the truck return. They put me at ease had that had a really positive impact on my move into storage. Sal the check in attendant was excellent as well. Over all I received excellent customer service above and beyond of what I was expecting given my past experiences. ¡Gracias!

Eddie L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole L.  |  First Impressions 
Clasificación:
3.0

I've utilized this facility several times in the past, always a great experience but this time I was serviced by a man who wasn't all that friendly. Not sure if he was having a bad day but his attitude was dry and unwelcoming, thus his attitude was transferred unto me and I felt unwelcome there.

Veevee B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos C.  |  Overall Experience 
Clasificación:
5.0

Everyone from the front counter to a cleaning lady are so nice, friendly and helpful. Storage facility is well cleaned and safe. Monthly includes lock and insurance still much lower than other places.

Orakanya P.  |  Overall Experience 
Clasificación:
3.0

Staff not friendly or very helpful and would cut you short when presented with a problem. Every thing was out of their hands.

John K.  |  Overall Experience 
Clasificación:
5.0

The storage unit was exactly as described and what I needed. The hours allowed me a wide range of time to access the unit and the equipment available for use made moving items in and out of the unit easier. I was also able to find friendly helpful staff whenever I had a question.

TARA V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Holly T.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful and flexible.

Ronald B.  |  First Impressions 
Clasificación:
5.0

Customer service was always professional. All areas of the building and grounds made me feel comfortable and safe. Thank you U-Haul.

William G.  |  Overall Experience 
Clasificación:
5.0

Great service

Jacob W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P.  |  Overall Experience 
Clasificación:
5.0

The manager who was filling in from a different store was great and did everything he could to provide a positive experience and get us in a unit that would fit our belongings. All of the staff members were extremely nice and helpful.

Cara L.  |  Online Move In 
Clasificación:
5.0

Every crew member I encountered at the 9650 Camino Ruiz greeted me, were quick to answer my questions thoroughly, and had me all setup with everything I needed in no time.

John C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

GARRETT K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

James W.  |  Overall Experience 
Clasificación:
4.0

The storage manager was professional but not friendly. I had the feeling that she was not happy we were there 15 minutes before office hours ended.

Dylann C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan A C.  |  Overall Experience 
Clasificación:
3.0

I appreciate the 1st month free storage, very helpful financially, during difficult times! Wish they have a larger storage available! The manager...Jennifer was very patient and helpful!

Sheila T.  |  First Impressions 
Clasificación:
5.0

Well organized, and easy to book using just my phone. Good job.

Ngai H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Emerson M.  |  Overall Experience 
Clasificación:
5.0

The man that was helping us with everything at this location was named Solo. He went above and beyond helping us after a 1500 mile trip that had alot of problems because of uhauls errors and bad equipment. It made our trip difficult until we met Solo which was at the end of our trip. Thanks Solo.

Patience N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary W.  |  Overall Experience 
Clasificación:
5.0

Staff was easy to work with.

DAVID P.  |  First Impressions 
Clasificación:
5.0

Francis was so helpful and assisted us with all our needs. She really went above and beyond!

sophia s.  |  First Impressions 
Clasificación:
3.0

My stuff got very dusty with some flooring that was done. Manager was great by reaching out to me and apologizing for it . It would of been nice to get warning to cover stuff or do something so my stuff would of not got all dusty and dirty. Staff is great.

Rebecca A C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gladys W.  |  Overall Experience 
Clasificación:
5.0

The store manager and Sarah were very helpful.

susana m.  |  First Impressions 
Clasificación:
5.0

Excellent facility to rent a storage unit from. Secure, convenient access hours, clean and great staff in office.

Jody janelle M.  |  Overall Experience 
Clasificación:
5.0

Andrew was very helpful and efficient.

Sergio C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald M.  |  First Impressions 
Clasificación:
5.0

Friendly staff no hidden fees awesome

ANTHONY C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

yahya john g.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Francis P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wenqi Z.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service!!!!!

dwight t.  |  First Impressions 
Clasificación:
5.0

Very impressed by the cleanliness of the storage unit . The staff at U Haul are very friendly and always willing to help the customers

V Karthik V.  |  Overall Experience 
Clasificación:
2.0

I needed help navigating through some issues with my storage unit and no one helped. I called multiple times a day and throughout the week to try and talk with someone/anyone from the front office and they never responded to my inquiries. I have moved out of this storage unit and will be advising other to never do business at this location. Poor customer service.

Bryan W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Connor F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

lindsay e.  |  First Impressions 
Clasificación:
2.0

With no cameras and no Solid ceiling I had $20,000 worth of bicycles removed out of my storage through the wire roof I don't know when This happened I have not been to my storage in over a year but I got a phone call from the facility saying there's a possible break in so I was able to send a friend to look and there's a big open spot on the floor where the bikes were and a big opening in the chicken wire ceiling. Because of the value of the bikes I called the police they went and investigated and there were no cameras up in the ceiling so there's no evidence of who took them Will it be in an air condition controlled facility I understand they might not be able to secure The ceiling or they would have to have some ventilation in the ether individual room but there's no excuse not to have video coverage above the units

david michael f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Julia Marian W.  |  Overall Experience 
Clasificación:
5.0

Mgr was really nice

dan b.  |  First Impressions 
Clasificación:
5.0

The staff was very helpful and friendly. He took care of a booking issue quickly and professionally.

Bryan K T.  |  First Impressions 
Clasificación:
4.0

Todo está muy bien el horario y tienen muy limpio el lugar, pero mi queja es que no hay espacio donde parkear el carro, todos los espacios del parking lo usan para la renta de uhaul y eso no es muy conveniente.

Francisco L.  |  First Impressions 
Clasificación:
5.0

Each and every interaction I’ve had with UHAUL has been beyond outstanding!

Elizabeth T.  |  Overall Experience 
Clasificación:
5.0

Building was secure and clean. Helpful employees always happy to help!!! Salvador at the Miramar location was extremely helpful! Thank you Uhaul! You made my move smooth and quick!!

Reynaldo R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William P.  |  Overall Experience 
Clasificación:
5.0

I wish I know the the moving van cannot get into the indoor parking lot of most apartment buildings before I rent it. The moving carts inside the storage building are very helpful. I wish I can rent them out to move our furniture down from the apartment.

Flora C.  |  First Impressions 
Clasificación:
2.0

staff and other are rude and in a rush to not help and reaolve issues

MARK LOUIE E.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle L.  |  Overall Experience 
Clasificación:
5.0

Very stressful in time of Covid 19 , I'm legally deaf and it makes it almost impossible to communicate as I read lips , the person who checked me in was so patient and helpful even recommend to me where I could find help to unload my heavy furniture ! Thank you so very much !

Janet N.  |  First Impressions 
Clasificación:
5.0

The Manager was extremely helpful and attentive to my needs.

brian b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GLORIA L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathalie T.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Cliffton K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas B.  |  Overall Experience 
Clasificación:
5.0

Francis was exceptional and truly helped me out with everything we needed to make this difficult time easier for us and our storage needs.

Isaac G.  |  Overall Experience 
Clasificación:
5.0

When moving in and out of the unit, the automatic lights would always turn off really quickly. So we would always have to go and motion in front of the sensor for the lights to turn back on

Frank B.  |  Overall Experience 
Clasificación: