Customer Reviews for U-Haul Moving & Storage of Miramar

5,020 comentarios

9650 Camino Ruiz   San Diego, CA 92126
(Just North of Miramar Air Base)

(858) 271-7753

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(858) 271-7753

9650 Camino Ruiz
San Diego, CA 92126
(Just North of Miramar Air Base)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Jim C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JENNIFER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher Y. 
Clasificación:
5.0

The experience at this location was great....but i had to go to 5 different locations to find the open trailer that I wanted.

COURTNEY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT C. 
Clasificación:
5.0

Recommend

Veronica S.  |  First Impressions 
Clasificación:
5.0

Great customer service! Very attentive to my needs. Did not try to oversell me. Easy to get to this location. Plenty of parking. Clean facility.

Barbette L. 
Clasificación:
5.0

Excellent service.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HSIN Y. 
Clasificación:
5.0

whole experience today was great. Thank you.

MARK F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin M. 
Clasificación:
3.0

Gas tank was half full and I was required to bring the truck back with "the same level of gas otherwise the extra gas will not be reimbursed". You need to give us the truck with full tank; customers are charged above the market if they don't put gas so you have to full the tank when you charge the customers. This is not acceptable.

Kambiz S. 
Clasificación:
5.0

Great people great service

Carlos B. 
Clasificación:
4.0

Not sure if this something you can change due to where the location is but the first thing that a driver of the truck has to do is back up the truck out of the very narrow parking lot. It wasn't a problem for me but I could see some people get really stressed about it. I see 2 possible solutions Ask a employee and they could get the truck out of the right parking lot then hand it over. Or When parking the trucks turn then around in the parking spots so you don't have to back up and can drive straight out.

CLARK K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Benxin L. 
Clasificación:
5.0

Great customer service & great employees! Keep up the good work!

ANTONIO P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kayla S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAWN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Waad S. 
Clasificación:
5.0

Keep on doing what your doing because its a pleasure to rent from here now. The staff always make you feel like your business really means a lot to them. Thank You

Ronald P. 
Clasificación:
5.0

El cliente no dejó un comentario.

STACI R. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANDAKUMAR N. 
Clasificación:
5.0

El cliente no dejó un comentario.

OMAR Y. 
Clasificación:
3.0

I don't know if this is location based but we reserved a 15' truck and we're told day before there wasn't one available and we were offered a 10'. I asked if that would be big enough for a 1 bedroom apartments they said yes and it definitely was NOT. Instead of offering a smaller truck they should have offered a bigger one as a courtesy

BENJAMIN G. 
Clasificación:
5.0

Great customer service!

JAMES M. 
Clasificación:
5.0

Easy check-in and drop off! Clean and ready! Thank you!

RICHARD G. 
Clasificación:
5.0

Great service, start to finish!

Alex S. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL MAURICIO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELLYN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIABURCHAM O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin N. 
Clasificación:
5.0

Great customer service! All the employees we interacted with were friendly and helpful. We had quick and easy pick-up and drop-off, which made our last minute furniture swap less stressful. ¡Gracias!

Chelsea K. 
Clasificación:
5.0

Went above and beyond helping us with trailer tiwing lights! ¡Gracias!

Jennifer A.  |  First Impressions 
Clasificación:
5.0

Customer Service to awesome

ROSLYN N. 
Clasificación:
5.0

Have done business with this location in past, fast, friendly service would highly recommend to others.

Clayton K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alba C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberta D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LAN T. 
Clasificación:
5.0

Direct line for questions. And or a party extenssion.

Ramiro M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AUGUSTINE S. 
Clasificación:
5.0

The pick up day was outstanding. It was not particularly busy, only a few people in line. However, that allowed me to observe an employee and a manager interacting with other customers and a manager assisted me when it was my turn. It was fast, courteous service, and all the rules were laid out quickly and in an understandable fashion. I was unaware of this location prior to this rental but I will seek it out in the future to rent and possibly store things in the future. In word, it was an outstanding experience.

PHILLIP S. 
Clasificación:
5.0

The customer service when renting and returning was top notch!

Stacy M. 
Clasificación:
2.0

Two Employees are extremely rude. A Lady kept pestering me while I was trying to back. When I said that I knew what I was doing, she said "Appar

DAVID L. 
Clasificación:
5.0

The owe of the place very very helpful and alway the lady that work very very sweet

Maylette B.  |  First Impressions 
Clasificación:
5.0

Quick and easy turn in, very pleased.

LEE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

John G. 
Clasificación:
1.0

I was told that the tank on my 15 footer was full. I drove it 7 miles in an in-town move and had to pay 35 dollars in gas. When I brought it up, it seems like they tried to pass the buck on me and haven't tried to contact or reimburse me yet.

DAVID S. 
Clasificación:
5.0

Not a thing. Even thing was great 👍

LORETTA P. 
Clasificación:
2.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary H. 
Clasificación:
5.0

Great service

RICHARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melody M. 
Clasificación:
5.0

They were ready for me. In and out in a few minutes.

PAUL B. 
Clasificación:
5.0

Excellent customer service!!!

John Y. 
Clasificación:
4.0

The lot is a little tight - the customer service was amazing though which by far makes up for the grounds. The person who set us up with the keys (sorry I forgot her name) was super friendly and very knowledgeable- much appreciated!

Beth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nichole T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nichole T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRYL V. 
Clasificación:
5.0

This is the third or fourth time I have rented from this location and I'm happy this rental went as well. Thank you. Lisa Caputo ;-)

Robert C. 
Clasificación:
2.0

The truck I rented if you didn't slam and I mean slam the driver's door hard it would pop open on the freeway it popped open on me the 15 to the 52 freeway and scared the crap out of me to it back and got a trailer from Home Depot the the guy who accepts the returns and he did not seemed to shocked about it considering it is a safety issue

EUGENE S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Vivekanandan T. 
Clasificación:
5.0

This was our first time using U-Haul. Very well-run business! Excellent.

Patricia R.  |  Overall Experience 
Clasificación:
5.0

Very good service and hassle free drop off as always. Gracias

ARIEJAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

STUART L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LIZA C. 
Clasificación:
4.0

Got to use a vehicle that only had 138 miles on it. That was pretty cool 😎 : )

CHRISTOPHER K. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN T. 
Clasificación:
5.0

Helpful, friendly staff.

David W.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Raymond R. 
Clasificación:
5.0

Good experience thx

WILLIAM EUGENE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nova M. 
Clasificación:
2.0

Vehicle was clean but it was an Old clunky vehicle that was hard to handle with no rear view camera land the service tires light came on. No rear view camera is dangerous! Plus they charged me for four gallons of gas I don't agree they should have I just didn't feel like disputing. I won't be back.

Elizabeth T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brent Z. 
Clasificación:
5.0

Installation was done quickly and people were very helpful

Mark R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Fong V. 
Clasificación:
5.0

El cliente no dejó un comentario.

FARHAD P. 
Clasificación:
5.0

Fast friendly service as usual.

JAMES M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jordan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin C. 
Clasificación:
5.0

Customer service was great. Installation of a wiring kit went in without a problem. Thanks so much.

Kevin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scarlett B. 
Clasificación:
5.0

The van drives like a car and smelled fresh and clean.

RAUL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mahan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yuxiang H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul R. 
Clasificación:
5.0

I appreciate the services provided but would better appreciate lower pricing.

Adewale G.  |  Overall Experience 
Clasificación:
5.0

Super helpful in backing the trailer into a spot!! Cheerful for a last minute drop off before they closed on a Friday night!

Linda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
4.0

2 hours late due to rain accident on freeway, then charged an extra day ! What a RIP Off !

JASON S. 
Clasificación:
5.0

Manager installed while I waited vs making me wait do to error on website reservation

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tafsirul A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ralani M. 
Clasificación:
4.0

Neil was really helpful. I appreciated his customer service and sense of humor.

ALMA A. 
Clasificación:
5.0

Great service:)

Harishankar S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONG N.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PENELOPE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew H. 
Clasificación:
3.0

Well I had set up this rental about a month in advance to pick up a 15ft truck five minutes from my house in Vista. Two days before I got a call and they changed my pick up to 30 minutes away in Poway. The very next day and day before my move I got another call to change it to 40 minutes away and in the wrong direction. Uhaul should know that the most stressful time can be through a move and all they did was tack on extra miles. That does not help me at all. I wanted my gas comped and talked to a manager who told me that uhaul doesn't comp gas. Basically I got zero help at all. I have a 6 month pregnant wife and I trying to do this move and this was the worst uhaul experience. Also when I picked up the truck, no one did a walk through with me. They just said where the truck was and that was it. A cardboard sign was still on the windshield and after I pulled away I received a text stating that I should check the vehicle for safety. I am a veteran and have moved several times and this was by far the worst experience.

Blake S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica R. 
Clasificación:
5.0

Add restraining chains to the trailer door to prevent it from opening all the way to the ground. The door slipped and crushed one of my toes. A restraining chain would have easily prevented this from happening. I spent hours in the ER and experienced incredible pain.

William G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tafsirul A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeevan S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Perla Jean L.  |  Overall Experience 
Clasificación:
5.0

I really enjoyed using this facility. It was located near gas stations and restaurants which made it convenient while at the facility for several hours. Thanks again for the greta customer service experience!

DONNA M.  |  Overall Experience 
Clasificación:
5.0

Wayne was very helpful

Brian C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

W Adam H.  |  First Impressions 
Clasificación:
5.0

The Manager and the male behind the counter that assisted me were communicative prior to my arrival, when I arrived and during the time I was there. They were very attentive to my need, let me choose my space from a map he has highlighted prior to my arrival, I let him know what I needed and he pointed my to the best one available that met my needs. I had been stressing out about the move because I sold my house and promised to be out for the buyers by 8/31 but my escrow still have closed on my new home so I had been staying up until 2-3am the few days before the actual move day and was running behind schedule. They were very accommodating and changed the MI date from 8/31 to 9/1 and gave me a few hours grace period on the truck return. They put me at ease had that had a really positive impact on my move into storage. Sal the check in attendant was excellent as well. Over all I received excellent customer service above and beyond of what I was expecting given my past experiences. ¡Gracias!

Eddie L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick J.  |  First Impressions 
Clasificación:
5.0

The staff was very helpful and flexible.

Ronald B.  |  First Impressions 
Clasificación:
5.0

The manager who was filling in from a different store was great and did everything he could to provide a positive experience and get us in a unit that would fit our belongings. All of the staff members were extremely nice and helpful.

Cara L.  |  Online Move In 
Clasificación:
5.0

Every crew member I encountered at the 9650 Camino Ruiz greeted me, were quick to answer my questions thoroughly, and had me all setup with everything I needed in no time.

John C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

GARRETT K.  |  Online Move In 
Clasificación:
4.0

The storage manager was professional but not friendly. I had the feeling that she was not happy we were there 15 minutes before office hours ended.

Dylann C.  |  First Impressions 
Clasificación:
5.0

Well organized, and easy to book using just my phone. Good job.

Mohamed A.  |  First Impressions 
Clasificación:
5.0

The store manager and Sarah were very helpful.

susana m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald M.  |  First Impressions 
Clasificación:
5.0

Friendly staff no hidden fees awesome

ANTHONY C.  |  First Impressions 
Clasificación:
5.0

Excellent customer service!!!!!

dwight t.  |  First Impressions 
Clasificación:
2.0

staff and other are rude and in a rush to not help and reaolve issues

MARK LOUIE E.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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