Comentarios de los clientes para U-Haul Moving & Storage of Midwest City

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Midwest City

Clasificación general:

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Ronald S.
Clasificación:

The employee was very nice loading the appliance dolly into our car and then taking it out for us when we returned it.

THOMAS A.
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El cliente no dejó un comentario.

CARL M.
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El cliente no dejó un comentario.

MICHAEL R.
Clasificación:

Need more agents working. Even though one person was covering the duties she was good fast and knew her position, wasn't busy when pick up Uhaul truck, came back she was a little busy but she took care of the needs. I k ow that with this Pandemic it's really hard to keep employees working, but the store was clean and got what I wanted help to get good results rest of the day, if needed again I will assure to used same facility.

LEONARD F.
Clasificación:

excellent Business, in return to Freeport, they wouldn't accept, because they had too many 6x12 trailers, so I drove the trailers to Santa Rosa, Florida

Jerry W.
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El cliente no dejó un comentario.

DANA C.
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Polite and professional.

MARLA C.
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Very friendly, fast and efficient customer service!

ROSMIN M.
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El cliente no dejó un comentario.

Meghan M.
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Very simple and efficient process from beginning to end.

ARON J.
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El cliente no dejó un comentario.

Terry P.
Clasificación:

Location is fantastic. The manager Don H. Was a really nice guy and pleasant to work with. Building is clean and organized. You can tell that they take pride in their shop. Sadly the truck was extremely old and reminds the renter of trucks from back in the mid 80's-90's. The truck was clean, but you could tell that it had 156,000 miles. It shifted hard, sounded like it was winding up high and darn sure didn't have the conveniences of auxiliary plug or Bluetooth. Couldn't even readjust the time on the radio. The headliner of the truck was starting to separate from the front windshield area (above the sun visors). Didn't mind the manual windo crank, but it was so stiff the know would come off and it had to be pressed back on several times. Loading ramp was difficult to slide back in and lock. Again...this truck has been used for a long time. This truck should be retired. If it were, someone could update the motor, make sure the transmission didn't run so rough, upgrade the stereo system and make this a good company truck.

MASROOR H.
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El cliente no dejó un comentario.

JOCELYN S.
Clasificación:

The truck I rented was in poor condition and the driver seat leaned majorly to the left causing me to have to sit up on the medial edge to not slide out. I also misplaced a key to my house during the rental process, and tried to contact U-Haul. This is a joke. I contacted the service center who, after 2 calls on hold, gave me a number to call the facility Itself. Afteralmost a week of calling several times a day, I got a hold of no one. I went into the facility and they told me they just throw keys away. This is poor, horrible, disrespectful customer service.I would not recommend this company or this facility to anyone.

Guy W.
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El cliente no dejó un comentario.

XAVIER B.
Clasificación:

They were appalled that the other location sent us out on the road with that equipment and asked us to contact the customer service about it which we did and only got the 2 wheeler and blankets refunded still not happy with u haul which sucks because we use y'all quite a bit

SUNG P.
Clasificación:

All good

DAVID M.
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El cliente no dejó un comentario.

LADAWN B.
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El cliente no dejó un comentario.

Laura G.
Clasificación:

they only charged us for 2 days and we had it for four days.They gave us an excellent discount.

Courtney R. | Overall Experience |
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El cliente no dejó un comentario.

Jennifer B.
Clasificación:

Worked great except our boxes were over their weight limit, but no way for us to know until they came to pick them up and we had to redistribute items. Had to hire movers for a longer period of time due to this. I would suggest a scale on each box.

Richard W.
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El cliente no dejó un comentario.

Ronald S.
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Very friendly and helpful

HERBERT H.
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Fast professional service. Friendly personnel.

Wade C.
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Thankful the Uhaul on 29th street in Midwest City was able to help us so quickly and efficient in changed our drop off location.

karen D.
Clasificación:

In the past this location has been run efficiently and had friendly, helpful employees. Sadly this was not my experience most recently. My suggestion: Hire someone who doesn't complain about how early it is (10 am); Texts, smokes and answers personal phone calls while on the job in front of the customer; knows where the rental equipment is located so the customer doesn't have to drive around the facility watching him smoke and talk on his phone; and doesn't require another employee to help him finish the job after he “loses it” and we have to start all over. Also when your sign says wait here to return equipment and someone will come out to help you, it is best if someone actually comes out instead of waiting until there are 3 vehicles in line then starting at the end of the line instead of the first vehicle who has been waiting the longest - and following the posted procedure. I guess I should have marched in like the vehicle driver at the end - perhaps they were aware that the posted procedure was not followed at this location. I was not impressed.

GEORG W.
Clasificación:

Don and his staff were excellent in helping for my needs they instructed me in what do next and they were in contact with me every step of the way very courteous and friendly Thank you U Haul for having such a great team in Midwest city. 5 stars all the way.

THOMAS ALLEN G.
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El cliente no dejó un comentario.

Anthony L.
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El cliente no dejó un comentario.

ALAN V.
Clasificación:

Nothing. Staff knows me. Treats me very well. I trust them with my business.

William N.
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El cliente no dejó un comentario.

Denise W.
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Special kudos to Don. His customer service was top notch. He was friendly, pleasant, and handled diverse customers and their needs very well. He definitely is an asset to this UHaul location.

David C.
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El cliente no dejó un comentario.

KALI JEAN K.
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El cliente no dejó un comentario.

Nellie V. | First Impressions |
Clasificación:

The lady at the call center was not clear on all of the rental details. I was not told that I had to go to the location to finalize the rental. I was not told that I had to use a certain lock. I was not told that my unit was upstairs. I am not able to navigate stairs very well. After a day of packing, I was very upset to learn that the only remaining unit of the size I rented was upstairs!! I had no choice at that point but to keep the unit. The young man helping me finalize my rental was very helpful.

RANDALL H.
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El cliente no dejó un comentario.

Courtney S. | Overall Experience |
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El cliente no dejó un comentario.

Brian H.
Clasificación:

Nothing. Fantastic job from pickup in California to delivery at our new home in Oklahoma. Thanks again!

CHANIA S.
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El cliente no dejó un comentario.

KRISTY S.
Clasificación:

El cliente no dejó un comentario.

JoAnn B.
Clasificación:

Train employee on good customer service. She was horrible. And when I returned the equipment, I got another employee who did not help at all with the return. I had to drive out of my way to another location. Horrible service and people.

Cullen S.
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El cliente no dejó un comentario.

RITA C.
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El cliente no dejó un comentario.

CHELSEA B.
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El cliente no dejó un comentario.

SHEENA D.
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El cliente no dejó un comentario.

DAVID J.
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El cliente no dejó un comentario.

Edwardo G.
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Fast professional service.

MARCUS W.
Clasificación:

El cliente no dejó un comentario.

KAREN F.
Clasificación:

I told the man when I turned in the truck that the ramp was broke because it would pull out but would not latch on the hooks. He did not act concerned nor try to apologize for my inconvenience. I had heavy furniture and had to hire some strong neighbors to lift it up in truck because the ramp did not work. That was extra money I really didn't have but had no choice had the ramp worked I had a dolley to use instead of extra last minute hired hands.

ALBERT S.
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El cliente no dejó un comentario.

CHRISTINA W.
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The staff at this store was excellent, above and beyond

Kenneth R.
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El cliente no dejó un comentario.

Kurt M.
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At this location, your staff is knowledgeable, friendly, and very helpful. However, because your Truck Share App is absolute crap, I was forced to go inside 4 times which defeated the purpose of using the app! In the end, I spent more time than I would have if I had just gone inside and done business the regular way.

SHAWN C.
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El cliente no dejó un comentario.

Edwardo G.
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El cliente no dejó un comentario.

Daniel S.
Clasificación:

Used the U-Haul App to reserve. The had problems at the end concerning taking photo image of the control instrument panel. Basically, the app seems unresponsive after the submit the photo.

Mark L.
Clasificación:

El cliente no dejó un comentario.

Feather S.
Clasificación:

El cliente no dejó un comentario.

Angela C.
Clasificación:

El cliente no dejó un comentario.

Julianpaul A.
Clasificación:

El cliente no dejó un comentario.

Ed G.
Clasificación:

El cliente no dejó un comentario.

Viola F.
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El cliente no dejó un comentario.

Dennis R.
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El cliente no dejó un comentario.

JORGE M.
Clasificación:

El cliente no dejó un comentario.

Cindy F.
Clasificación:

Without going into a long, drawn out story, the bottom line is your employees at the Midwest City location are just terrific. I ran into some huge speed bumps but your staff went above and beyond to help me. Jimmy (Jim).... well, no words to express my gratitude for his help and Blake was amazing too. Also, to the lady upstairs (don't know her name). Well, Cant tell you how much I appreciate you!!!!! Thanks again for your kindness and compassion. This is truly a WONDERFUL group of folks!!!!!

Devon M.
Clasificación:

The only downside is the door latch went into the close position while the door was still raised. Other than that fantastic experience all around.

SHIRLEY B.
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El cliente no dejó un comentario.

MARK G.
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Can of truck could have been cleaner. Otherwise, everything was good.

JORDAN GABRIEL F.
Clasificación:

David was very helpful thank you

Donald R.
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El cliente no dejó un comentario.

bryan B.
Clasificación:

El cliente no dejó un comentario.

Craig S. | Overall Experience |
Clasificación:

There was no lighting inside the storage unit. That made it very dark and unpleasant.

Lakiesha M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Kyle A.
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El cliente no dejó un comentario.

Yu Chee L.
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El cliente no dejó un comentario.

J. M.
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Very courteous and helpful employees. They all did their jobs quickly and efficiently. I would use these rentals again.

David R.
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Don is very professional and friendly. Very customer service oriented. Nice to see in these times.

David R.
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Don is very professional and friendly. Very customer service oriented. Nice to see in these times.

Frances H.
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El cliente no dejó un comentario.

Steven M.
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El cliente no dejó un comentario.

JAMES S.
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El cliente no dejó un comentario.

ANGELA P.
Clasificación:

The truck could've been cleaner. Last renter most have had dogggsss. Lots of shedding. Windows dirty. Tire kept losing pressure.

MARK P.
Clasificación:

El cliente no dejó un comentario.

decarla C.
Clasificación:

Nannett was the Uhaul delivery/ pick-up driver. She is excellent. She arrives on time and is very friendly. She goes above and beyond to accommodate people's schedules. Her customer service skills are great.

JOSHUA B.
Clasificación:

El cliente no dejó un comentario.

Lori D.
Clasificación:

The driver we had was EXCELLENT!!! She took care of some wrong information on my account and worked so well with us on our delivery and pick up!!!! Her name was Menette, I would highly recommend her!!!!

SHEILA S.
Clasificación:

My favorite location! Thank you!!!

Lorrena E.
Clasificación:

El cliente no dejó un comentario.

WARNER W.
Clasificación:

Be careful of the movers you all list because the 2 different ones we hired never showed up also never called and the first ones tried to extort more money out of me for himself and his co worker after we had already paid I was shocked at the unprofessional behavior of both of these moving companies

CARL R.
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El cliente no dejó un comentario.

YVETTE J.
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Everyone there was so helpful. I was making a major move and they help ease my concerns by answering my questions they didn't seem to be bothered at all. Good Job team Oklahoma!

elizabeth O.
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El cliente no dejó un comentario.

TROY M.
Clasificación:

El cliente no dejó un comentario.

MATTHEW D.
Clasificación:

N/A

Ronnie J.
Clasificación:

The rates were too high. I think a better rental agreement should be made for business use rentals 7 days or longer.

Les P.
Clasificación:

El cliente no dejó un comentario.

Thomas M.
Clasificación:

The counter person was by himself due to a call off, short of help. I had to wait 45 minutes to be helped

Jerry M.
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El cliente no dejó un comentario.

Jerry M.
Clasificación:

El cliente no dejó un comentario.

HOWARD T.
Clasificación:

Employees were very friendly and helpful.

MARVIAL R.
Clasificación:

Maybe keep more employees on the site sometimes the wait times are really long

Juan F.
Clasificación:

El cliente no dejó un comentario.

RAYMOND J.
Clasificación:

El cliente no dejó un comentario.

Tessa L.
Clasificación:

El cliente no dejó un comentario.

Lashawna V. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

David S. | First Impressions |
Clasificación:

very helpful, friendly and consumer oriented.

Christine S. | Overall Experience |
Clasificación:

Loved Don! He was always great! People really make the place. But my stuff has always been covered in mice droppings.

Jacob S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

keith b. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Bobbie P. | Overall Experience |
Clasificación:

Other than it being extremely hot and stifling in the building, the main doors to the storage building being difficult and the carts being difficult- it was a great place to help ease my transition

Bobbie P. | First Impressions |
Clasificación:

Great service..

Bruce T. | Overall Experience |
Clasificación:

I like when the people are nice and they were.

Scott B. | First Impressions |
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Your Midwest City Branch was amazing. They went above and beyond what I expected when I arrived. However, I would love to talk to someone about my experience at 2 of your locations in Kansas.

Joe M. | Overall Experience |
Clasificación:

Everyone both in CO and here in Oklahoma have been more than helpful and friendly. I also really appreciated the free month of storage even though I only needed it for a couple of weeks. Thanks U-haul

ron b. | Overall Experience |
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The rental went extremely to the tee. Like clock work! Great time

Thomas B. | Overall Experience |
Clasificación:

Methena was very nice and knowledgeable.

troy r. | First Impressions |
Clasificación:

They were very accommodating even going out of their way to ensure they met our needs.

David P. | Overall Experience |
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Very accomodating, highly recommend.

DONNA F. | Overall Experience |
Clasificación:

Good place

jessica w. | Overall Experience |
Clasificación:

Excellent customer service.

Gordon W. | Overall Experience |
Clasificación:

Excellent service. Timely delivery and pick up of the containers. Would definitelu use again if the need arises.

Austin W. | Overall Experience |
Clasificación:

100%

Janice W. | Reservation |
Clasificación:

Great knowledge of program and services

Renee V. | Overall Experience |
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My things were chewed up by an animal. I always had to wait 30-40 minutes to talk to anyone. I was almost given late fees when no one would answer the phone for three days.

Eeva O. | Overall Experience |
Clasificación:

Thank you all for care of my personal things. I was very happy with the personal care that was given to my needs and the timely manner that I got my devlier.

KRISTI O. | Overall Experience |
Clasificación:

Excellent Experience!! The staff handled my needs professionally, quickly and made sure I was 100% satisfied. Above and Beyond the other locations I have been to! Thank You!!!

Rodney H. | Overall Experience |
Clasificación:

None.

lucinda m. | Overall Experience |
Clasificación:

I used a local office in Shawnee, OK to make arrangements for the U-Boxes. The contact in MWC was friendly, helpful and knowledgeable. I can't recommend U-Haul enough for this kind of storage.

Elizabeth K. | Overall Experience |
Clasificación:

Ubox rental was very convenient for our move across country. Staff was helpful in every way and every time I contacted uhaul. On time safe delivery. Very happy

Ric W. | Overall Experience |
Clasificación:

It was a pleasure dealing with these ladies, they did a great job.

rod d. | Overall Experience |
Clasificación:

Very flexible and professional. Will use again especially if they offer a military discount.

DANIELLE W. | Overall Experience |
Clasificación:

Very accommodating

Alayna T. | Overall Experience |
Clasificación:

Manet was awesome and super friendly. We appreciated her expertise. She explained and executed the delivery of the pods perfectly. We have already recommended you to neighbors.

Trong N. | Overall Experience |
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Got my ubox delivered the next day it arrived at the wearhouse. Staffs were nice and friendly, very accommodating.

JAMES C. | Overall Experience |
Clasificación:

Great staff

Allison C. | Overall Experience |
Clasificación:

I actually had my Ubox delivered to my house. They were wonderful. Friendly and on time. When the mover arrive by himself, they also helped him unload. I would highly recommend them.

Jason S. | Overall Experience |
Clasificación:

great experience!

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