Comentarios de los clientes para U-Haul Moving & Storage of Midwest City

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Midwest City

Clasificación general:

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Courtney S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Brian H.
Clasificación:

Nothing. Fantastic job from pickup in California to delivery at our new home in Oklahoma. Thanks again!

CHANIA S.
Clasificación:

El cliente no dejó un comentario.

KRISTY S.
Clasificación:

El cliente no dejó un comentario.

JoAnn B.
Clasificación:

Train employee on good customer service. She was horrible. And when I returned the equipment, I got another employee who did not help at all with the return. I had to drive out of my way to another location. Horrible service and people.

Cullen S.
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El cliente no dejó un comentario.

RITA C.
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El cliente no dejó un comentario.

CHELSEA B.
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El cliente no dejó un comentario.

SHEENA D.
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El cliente no dejó un comentario.

DAVID J.
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El cliente no dejó un comentario.

Edwardo G.
Clasificación:

Fast professional service.

MARCUS W.
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El cliente no dejó un comentario.

KAREN F.
Clasificación:

I told the man when I turned in the truck that the ramp was broke because it would pull out but would not latch on the hooks. He did not act concerned nor try to apologize for my inconvenience. I had heavy furniture and had to hire some strong neighbors to lift it up in truck because the ramp did not work. That was extra money I really didn't have but had no choice had the ramp worked I had a dolley to use instead of extra last minute hired hands.

ALBERT S.
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El cliente no dejó un comentario.

CHRISTINA W.
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The staff at this store was excellent, above and beyond

Kenneth R.
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El cliente no dejó un comentario.

Kurt M.
Clasificación:

At this location, your staff is knowledgeable, friendly, and very helpful. However, because your Truck Share App is absolute crap, I was forced to go inside 4 times which defeated the purpose of using the app! In the end, I spent more time than I would have if I had just gone inside and done business the regular way.

SHAWN C.
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El cliente no dejó un comentario.

Edwardo G.
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El cliente no dejó un comentario.

Daniel S.
Clasificación:

Used the U-Haul App to reserve. The had problems at the end concerning taking photo image of the control instrument panel. Basically, the app seems unresponsive after the submit the photo.

Mark L.
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El cliente no dejó un comentario.

Feather S.
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El cliente no dejó un comentario.

Angela C.
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El cliente no dejó un comentario.

Julianpaul A.
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El cliente no dejó un comentario.

Ed G.
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El cliente no dejó un comentario.

Viola F.
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El cliente no dejó un comentario.

Dennis R.
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El cliente no dejó un comentario.

JORGE M.
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El cliente no dejó un comentario.

Cindy F.
Clasificación:

Without going into a long, drawn out story, the bottom line is your employees at the Midwest City location are just terrific. I ran into some huge speed bumps but your staff went above and beyond to help me. Jimmy (Jim).... well, no words to express my gratitude for his help and Blake was amazing too. Also, to the lady upstairs (don't know her name). Well, Cant tell you how much I appreciate you!!!!! Thanks again for your kindness and compassion. This is truly a WONDERFUL group of folks!!!!!

Devon M.
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The only downside is the door latch went into the close position while the door was still raised. Other than that fantastic experience all around.

SHIRLEY B.
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El cliente no dejó un comentario.

MARK G.
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Can of truck could have been cleaner. Otherwise, everything was good.

JORDAN GABRIEL F.
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David was very helpful thank you

Donald R.
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El cliente no dejó un comentario.

bryan B.
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El cliente no dejó un comentario.

Craig S. | Overall Experience |
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There was no lighting inside the storage unit. That made it very dark and unpleasant.

Lakiesha M. | Overall Experience |
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El cliente no dejó un comentario.

Kyle A.
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El cliente no dejó un comentario.

Yu Chee L.
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El cliente no dejó un comentario.

J. M.
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Very courteous and helpful employees. They all did their jobs quickly and efficiently. I would use these rentals again.

David R.
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Don is very professional and friendly. Very customer service oriented. Nice to see in these times.

David R.
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Don is very professional and friendly. Very customer service oriented. Nice to see in these times.

Frances H.
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El cliente no dejó un comentario.

Steven M.
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El cliente no dejó un comentario.

JAMES S.
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El cliente no dejó un comentario.

ANGELA P.
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The truck could've been cleaner. Last renter most have had dogggsss. Lots of shedding. Windows dirty. Tire kept losing pressure.

MARK P.
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El cliente no dejó un comentario.

decarla C.
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Nannett was the Uhaul delivery/ pick-up driver. She is excellent. She arrives on time and is very friendly. She goes above and beyond to accommodate people's schedules. Her customer service skills are great.

JOSHUA B.
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El cliente no dejó un comentario.

Lori D.
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The driver we had was EXCELLENT!!! She took care of some wrong information on my account and worked so well with us on our delivery and pick up!!!! Her name was Menette, I would highly recommend her!!!!

SHEILA S.
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My favorite location! Thank you!!!

Lorrena E.
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El cliente no dejó un comentario.

WARNER W.
Clasificación:

Be careful of the movers you all list because the 2 different ones we hired never showed up also never called and the first ones tried to extort more money out of me for himself and his co worker after we had already paid I was shocked at the unprofessional behavior of both of these moving companies

CARL R.
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El cliente no dejó un comentario.

YVETTE J.
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Everyone there was so helpful. I was making a major move and they help ease my concerns by answering my questions they didn't seem to be bothered at all. Good Job team Oklahoma!

elizabeth O.
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El cliente no dejó un comentario.

TROY M.
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El cliente no dejó un comentario.

MATTHEW D.
Clasificación:

N/A

Ronnie J.
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The rates were too high. I think a better rental agreement should be made for business use rentals 7 days or longer.

Les P.
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El cliente no dejó un comentario.

Thomas M.
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The counter person was by himself due to a call off, short of help. I had to wait 45 minutes to be helped

Jerry M.
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El cliente no dejó un comentario.

Jerry M.
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El cliente no dejó un comentario.

HOWARD T.
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Employees were very friendly and helpful.

MARVIAL R.
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Maybe keep more employees on the site sometimes the wait times are really long

Juan F.
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El cliente no dejó un comentario.

RAYMOND J.
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El cliente no dejó un comentario.

Tessa L.
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El cliente no dejó un comentario.

DONALD M.
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El cliente no dejó un comentario.

William M.
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Access to U-Haul systems was not working at store...customer had to use their phone

cindy F.
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This is the first move in my lifetime where absolutely nothing was damaged or stolen. The Uboxes were low to the ground, which made loading and unloading so much easier. The time given to load and unload the boxes made this move so much less stressful. I was able to pack the boxes according to category, such as outdoor, garage, living room, etc., which made the unloading quick and easy. Uhaul provided packing blankets in each box, which was so useful and helped protect everything from being damaged. I had absolutely no pressure from the Uhaul staff and I had complete clarity on how much everything would cost, when the boxes were delivered, what happened to them once they left my house, how long it would take to get to my new place across country and when they would be delivered and ultimately picked up when emptied. The ability to both pack and unpack for at least a week or more is probably my favorite feature of using Uboxes because the pressure to move in a day or two was eliminated. I worked at my pace, controlled how things were packed and unpacked and I was able to do it all myself (except for a few heavy pieces of furniture). The correspondence from Uhaul was quick and always very professional and courteous. The delivery drop off and pickup ladies were awesome. The two ladies, Minnette from OK and Novella from MI were rockstars and they both operated the flatbed hauler and forklift like they were The Boss. They were both the most friendly, knowledgeable and professional woman I've had the pleasure of working with in a long time; definitely very, very customer friendly and customer first attitudes and service. Again, no damage, no loss, no stress and definitely no hassle. This will be the only way I ever move again. I had 10 boxes and was luckily to have room at both places to have all the boxes spaced out in my driveway. I'll be honest, how the boxes get packed is up to you and if you pack well and use the provided blankets - you should have the same results. The boxes are locked with tour own locks, so there wasn't a theft worry. The wooden boxes were encased in heavy weatherproof covers that were easy to seal and unseal so there was no chance of water getting in. I am still getting annoying calls from moving companies, which was my only mistake in this whole move. I should have called Uhaul first and I would have eliminated the endless number of moving companies calling me after I requested one quote online. My number spread like wildfire to every moving company out there, so beware of doing that. I checked a local moving company and the price was double, without even an accurate amount of inventory. With Uhaul, you know how big the boxes are, so everything is not crammed into one big container like the other moving options. The individual boxes made the packing so much easier, since you had the time to step back and figure out what would fit where. Using moving boxes relatively the same size made the fit just right. It was just one small step to get into the box, so no steep ramp to navigate up and down. I highly recommend Uhaul Uboxes for your next move to save yourself time, effort, aggravation and money. Again, a big shoutout to the two Uhaul queens, Minnette and Novella for the stellar job they did on making this the best move ever.

rhonda K.
Clasificación:

Went to rent a pick up truck and all were unavailable due to all of them scheduled for oil changes at same time. One I don't think that makes sense to do all the same time, clearly you were not doing them all at the same time. Two that you did not pull one from day the end of the line to rent out. End result I had a one day rental instead office days

Carl S.
Clasificación:

I had 2 items that broke. A picture frame was damaged and glass broken. And the frame on a mirror that is to be attached to the dresser is cracked and will need to be fixed prior to attaching.

STEVEN J.
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El cliente no dejó un comentario.

James C.
Clasificación:

We had the worst experience with the drop off location. Had we of known things would turn out like they did we would not have chosen uhaul. We have an upcoming move again where we will be needing a rental truck. We will be choosing a different company.

HARVEY S.
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El cliente no dejó un comentario.

Bren T.
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El cliente no dejó un comentario.

Ernest P.
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The one available employee was fun to deal with and informative.

Sylvia D.
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El cliente no dejó un comentario.

Derrick B.
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The check in experience was so much more pleasant. and the ND location could benefit from utilizing this type of customer service. The young lady who checked up in suggested I complete the survey in all honesty due to my experience with the pick up location. She stated U haul was committed to extending excellent customer service and apologized for the pick up location experience.

angelia E.
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El cliente no dejó un comentario.

Doyalyne V.
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El cliente no dejó un comentario.

Cesar C.
Clasificación:

Great customer service. Thank you.

Woody S.
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Don was the most knowledgeable, professional and courteous person I've had to work with in quite a while.

Patricia W.
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The two guys stood in there and looked at me go from one door to the other door at 8:59 am atomic time. One minute early really while they are just standing there. They did not make me feel welcome or valued as a customer. I had to ask them how to turn the tow light off. I am 73 and expected a little bit more help and respect. Also after I left I noticed the tank was much closer to 1/2 than 3/4 as it states and wanted me to fill back to. Why not full and full when you're done? I will check with a different company the next time I rent

James E.
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I like this location, but the experience I had September 8th almost makes me not want to go back. I will never rent a truck from U-haul again. I will stick with trailers.

JOHN C.
Clasificación:

Have free coffee!

Pamela M.
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El cliente no dejó un comentario.

Alma Z.
Clasificación:

Check tires for proper threads

Gregory A.
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El cliente no dejó un comentario.

Carlos C.
Clasificación:

Very knowledgeable and helpful staff and manager. / Continue doing what you're doing.

Christopher H.
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We've used this location numerous times and the staff is always courteous and friendly. I would not hesitate to recommend THIS location to anyone.

Carl L.
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El cliente no dejó un comentario.

Larry I.
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El cliente no dejó un comentario.

ANTHONY G.
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The only issue I see is the parking. It's pretty tight for trucks picking up trailers. Everything else was smooth.

JON D.
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El cliente no dejó un comentario.

Alejandro F.
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El cliente no dejó un comentario.

John T.
Clasificación:

The customer support at the store was wonderful. I had an appliance dolly on my reservation. Wen I arrived they informed me they did not have one available. After I voiced my concerns in a not so nice manner the staff was still courteous and found me a dolly I could use. They went above and beyond to help.

RUBEN C.
Clasificación:

El cliente no dejó un comentario.

Eva C.
Clasificación:

Getting the keys with the code required going inside with a lot of people. Contactless pick up did not exist. Still had to have contact with several people and employees

tashia C.
Clasificación:

Manette was AWESOME! She goes the extra mile for her customers. Our situation was very strange and stressful but she was very accommodating even with her SUPER BUSY schedule. SHE NEEDS SEVERAL RAISES

JEFFERY C.
Clasificación:

Very good experience. Very satisfied.

Daysia B.
Clasificación:

El cliente no dejó un comentario.

Lashawna V. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

David S. | First Impressions |
Clasificación:

very helpful, friendly and consumer oriented.

Christine S. | Overall Experience |
Clasificación:

Loved Don! He was always great! People really make the place. But my stuff has always been covered in mice droppings.

Jacob S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

keith b. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Bobbie P. | Overall Experience |
Clasificación:

Other than it being extremely hot and stifling in the building, the main doors to the storage building being difficult and the carts being difficult- it was a great place to help ease my transition

Bobbie P. | First Impressions |
Clasificación:

Great service..

Bruce T. | Overall Experience |
Clasificación:

I like when the people are nice and they were.

Scott B. | First Impressions |
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Your Midwest City Branch was amazing. They went above and beyond what I expected when I arrived. However, I would love to talk to someone about my experience at 2 of your locations in Kansas.

Joe M. | Overall Experience |
Clasificación:

Everyone both in CO and here in Oklahoma have been more than helpful and friendly. I also really appreciated the free month of storage even though I only needed it for a couple of weeks. Thanks U-haul

ron b. | Overall Experience |
Clasificación:

The rental went extremely to the tee. Like clock work! Great time

Thomas B. | Overall Experience |
Clasificación:

Methena was very nice and knowledgeable.

troy r. | First Impressions |
Clasificación:

They were very accommodating even going out of their way to ensure they met our needs.

David P. | Overall Experience |
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Very accomodating, highly recommend.

DONNA F. | Overall Experience |
Clasificación:

Good place

jessica w. | Overall Experience |
Clasificación:

Excellent customer service.

Gordon W. | Overall Experience |
Clasificación:

Excellent service. Timely delivery and pick up of the containers. Would definitelu use again if the need arises.

Austin W. | Overall Experience |
Clasificación:

100%

Janice W. | Reservation |
Clasificación:

Great knowledge of program and services

Renee V. | Overall Experience |
Clasificación:

My things were chewed up by an animal. I always had to wait 30-40 minutes to talk to anyone. I was almost given late fees when no one would answer the phone for three days.

Eeva O. | Overall Experience |
Clasificación:

Thank you all for care of my personal things. I was very happy with the personal care that was given to my needs and the timely manner that I got my devlier.

KRISTI O. | Overall Experience |
Clasificación:

Excellent Experience!! The staff handled my needs professionally, quickly and made sure I was 100% satisfied. Above and Beyond the other locations I have been to! Thank You!!!

Rodney H. | Overall Experience |
Clasificación:

None.

lucinda m. | Overall Experience |
Clasificación:

I used a local office in Shawnee, OK to make arrangements for the U-Boxes. The contact in MWC was friendly, helpful and knowledgeable. I can't recommend U-Haul enough for this kind of storage.

Elizabeth K. | Overall Experience |
Clasificación:

Ubox rental was very convenient for our move across country. Staff was helpful in every way and every time I contacted uhaul. On time safe delivery. Very happy

Ric W. | Overall Experience |
Clasificación:

It was a pleasure dealing with these ladies, they did a great job.

rod d. | Overall Experience |
Clasificación:

Very flexible and professional. Will use again especially if they offer a military discount.

DANIELLE W. | Overall Experience |
Clasificación:

Very accommodating

Alayna T. | Overall Experience |
Clasificación:

Manet was awesome and super friendly. We appreciated her expertise. She explained and executed the delivery of the pods perfectly. We have already recommended you to neighbors.

Trong N. | Overall Experience |
Clasificación:

Got my ubox delivered the next day it arrived at the wearhouse. Staffs were nice and friendly, very accommodating.

JAMES C. | Overall Experience |
Clasificación:

Great staff

Allison C. | Overall Experience |
Clasificación:

I actually had my Ubox delivered to my house. They were wonderful. Friendly and on time. When the mover arrive by himself, they also helped him unload. I would highly recommend them.

Jason S. | Overall Experience |
Clasificación:

great experience!

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