Customer Reviews for U-Haul Moving & Storage of Midway

6167 comentarios

15182 Beach Bl   Westminster, CA 92683
(On Beach blvd N of 405 Fwy Between Mcfadden and Bolsa)

(714) 894-4739

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(714) 894-4739

15182 Beach Bl
Westminster, CA 92683
(On Beach blvd N of 405 Fwy Between Mcfadden and Bolsa)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

CAROL N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marcos P. 
Clasificación:
5.0

El cliente no dejó un comentario.

William T. 
Clasificación:
5.0

Nevin's customer service was excellent!

FRANKLIN T. 
Clasificación:
5.0

Fast friendly customer service.

Marvin J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dang N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Huy M. 
Clasificación:
4.0

Nothing really, as the.only problem was waiting for the part to arrive and that was Covid related. Store and service was excellent.

RENE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose R. 
Clasificación:
5.0

We had a wonderful experience at this location. The staff was very helpful. After getting a call the day before we were moving from Penske, telling us the truck reservation we had made four days prior was now unable to be fulfilled, I went to this UHAUL location and they helped me find a truckâ€" we were desperate and they came through for us. We will definitely go to them from now on!

George C. 
Clasificación:
5.0

Excellent customer service, efficient check-out, check-in, loved the brand new Chevy truck. very nice. 5-stars

William M. 
Clasificación:
5.0

Friendly…. Fast…..clean

Annette D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Van D. 
Clasificación:
5.0

Great service

ABDULGHAFAR H. 
Clasificación:
5.0

Very helpful

BETH B. 
Clasificación:
5.0

I was charged an EXTRA fee because I couldn't check out on the app. I was having trouble with the app for 3 days, I couldn't log in. At the end of the day i was charged an extra $20. That's not fair😥

FREDRICK S. 
Clasificación:
5.0

Everything was just as I hoped it would be.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL P. 
Clasificación:
5.0

We chose not to have the furniture pads. We were surprised to find them in the UBox. We feel that customers should be asked if they want them rather than automatically including them. They add weight and take up space for those who don't want to use them.

Jonathan M. 
Clasificación:
5.0

They are always helpful as a woman renting they are very helpful and don't take advantage of my lack of knowledge in these situations. Thank you 😊

VICTOR B. 
Clasificación:
3.0

having managed a U-haul personally ( many years ago ), I was impressed & pleased by how much quicker & easier the process has become.

Matthew C. 
Clasificación:
4.0

Wait to get the reserved truck was excessive as a delivery came in a semi requiring personnel to receive it.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONCARLO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH O. 
Clasificación:
5.0

Always great service you can depend.

Chris D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie C. 
Clasificación:
5.0

Definitely use the Westminster location but avoid the Uhaul on Garden grove blvd. The GM at GG BLVD "Dan" basically told me they had no auto transports without looking and I counted 4 of them before entering the building. I called the 800 number they said sure they have one. GM "Dan" really didn't want my business and I had been there multiple times prior over the past 2 months but never an experience with him. It's my last experience with this location knowing his business ethics.

Paul H. 
Clasificación:
5.0

Aaron and his team is awesome!

TUAN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

Great customer service, and the experience was a pleasure. Will rent from them again.

Daniel R. 
Clasificación:
5.0

Aaron is the man. I rented from him in the same week for personal and business and he's a 10/10

KEVIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DU T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willem E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janet G. 
Clasificación:
5.0

In and out. Good customer service. Clean van. Fair price.

THOMAS T. 
Clasificación:
5.0

Thanks for making it easy to rent a moving van for one day. The video on how to load a queen size bed was very helpful. My only minor issue was it took me while to manually adjust the side view mirrors for safe visibility

IVAN R. 
Clasificación:
4.0

Cleaner vehicle. Customer service was very good. Gentleman by the name of Forrest assisted me. Very helpful and friendly.

ANGELA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNETTE N. 
Clasificación:
5.0

Clean and secure storage facility. You can have peace of mind when you store your junk at haul of Midway in Westminster. The staff are all very helpful and Knowledgeable. If you happen to run into any problems ask for Arron Hersh and he'll help you find a solution. Thanks Arron!

Taylor B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William T. 
Clasificación:
5.0

The local staff and management is excellent. I rent monthly from them and I know I'm in great hands. Always professional, always efficient and always great service. This team must be preserved. Andrew

Andrew R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mia M. 
Clasificación:
5.0

Took about 10 minutes total to check out and load.

EMIL F. 
Clasificación:
5.0

I was very happy with the staff, location and vehicle. Top notch.

Peter H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Than D. 
Clasificación:
4.0

El cliente no dejó un comentario.

YASHAR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MINH L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GILMAR L. 
Clasificación:
5.0

The hardest part of the rental was getting through to an agent on the phone. But other locations were just as busy. This location was very helpful.

Jason H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

ron R. 
Clasificación:
5.0

Great truck, easy to drive and right size! Clean and good AC!

Sandra A. 
Clasificación:
3.0

El cliente no dejó un comentario.

YELENA M. 
Clasificación:
5.0

The only thing that happened, was when I went for storage, they said I didn't have a reservation. Fortunately, they were able to accommodate me!

Carol H.  |  First Impressions 
Clasificación:
5.0

No more new recommendations- everything was perfect from reserving online until returning the truck by checking in and following the online instructions via my cellphone. Kudos U-Haul! :-)

Raulgil G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allyson Z. 
Clasificación:
4.0

Everything was great and Tom was really helpful in helping me switch to a bigger unit. The only thing I was displeased about was the information regarding Storage Access hours. On the email, storage access hours says it's from 5am-10pm; however, I came to the unit on Saturday around 9pm, and there was no access into the building (the garage was closed). The next day, I got to the unit and saw a sign near the elevator with storage access hours closing at 7pm, instead of 10pm like the email said. Tom explained that access into the building closes at 7pm, but you have until 10pm to leave the building. However, that wouldn't make sense for the 5am opening time for access hours? If the building doesn't open until 7am, how is someone supposed to have access at 5am? The information in the email is very misleading. Please correct the information in the email. This would be very useful for future first-time customers.

Camille R.  |  Online Move In 
Clasificación:
4.0

Thanks for being there for our important storage needs at this facility over all these many years. We depend on this facility for secure, & clean storage, we now have 3. We really appreciate your communication regarding any situation, like when we failed to throw the latch over far enough on one of our units. We even placed the lock on it and didn't realize it wasn't over completely. Store manager Aaron alerted us with a phone call within 24 hours. We went down there and with the assistance of a employee, locked the unit correctly. That is so impressive and extremely important. Thanks again keep up the good work!

LINDA P.  |  First Impressions 
Clasificación:
1.0

Terrible customer service. They expected the truck back the next day even though I had paid for 2 full days. Overall, a horrible experience. Will not be using U-Haul EVER again.

ADRIAN G. 
Clasificación:
5.0

The gentleman that helped me when I picked up the truck was awesome. Went over everything and helped me when the gas and mileage didn't match. Also the Gentleman that reconfirmed I was in the correct truck.

Kimberly C. 
Clasificación:
5.0

uhaul.com overbooked and there was not a trailer at the original pickup place. The only reason I got a trailer is that I was trying to pickup the trailer early and the people at the location could not change the time and I had to call one-way uhaul. Where is this in your survey? I paid and pre-registered and there was no indication I would not have a trailer. Where is this in your questionaire?

David J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daryl S. 
Clasificación:
5.0

Your questioner is great But an option to request service such as an oil change would be nice.

GRACIELA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tan T. 
Clasificación:
5.0

Aaron was wonderful!!! He went above and beyond to help me with my challenging move!! Thank you so much!!

dennis k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC N. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T. 
Clasificación:
5.0

Good Job.

John P. 
Clasificación:
5.0

The staff was extremely knowledgeable and helpful. The storage units are clean and secure.

Taylor B. 
Clasificación:
3.0

Good Job.

JOHN P. 
Clasificación:
5.0

My rental experience was marvelous. Everyone that I dealt with at this location was great. It was convenet to get a trailer from this location. I'll be back again soon.

Tobias M. 
Clasificación:
5.0

Nothing needs to be changed you guys are great thank you so much

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron W. 
Clasificación:
5.0

The guys at this location were fantastic! Simple, smooth, and quick! ¡Gracias de nuevo!

Brainy V. 
Clasificación:
5.0

See you soon.😀

John P. 
Clasificación:
5.0

U-Haul Moving & Storage en Midway is a wonderful place to keep your junk. The staff is very knowledgeable and friendly. I ran into some trouble on the road with my Uhaul truck and they listened to my woes and helped me get into contact with the right people. The storage unit's are very clean and secure. A special thanks to Aaron for going above and beyond and making the whole process seamless.

Taylor B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH S. 
Clasificación:
5.0

All I can say is my total experience from the rental yard, to the customer service calls (even though they were long waits) the person I spoke with we're always kind and understanding. Extending my rental was quick and easy. I had a great experience with all of U-Haul. Thank you to all of you. Brett

Jay R. 
Clasificación:
5.0

Good Job. Keep do it

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

VERONICA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mariam A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susanna H. 
Clasificación:
4.0

I rented storage at this facility for almost three years. I only had one issue of an employee who works in the "yard" who vapes constantly that was rude to me. The manager Aaron was really helpful when it was time to rent a truck to move out, and cancel my storage. Gracias

Brenton K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Gina V. 
Clasificación:
5.0

Employees were very friendly and helpful. Aaron went out of his way to refund for the missing blankets. Way to go Aaron! Thank you. You guys rock.

Scott C. 
Clasificación:
5.0

Very helpful and pleasant customer service.

WILLIAM S. 
Clasificación:
5.0

Allow access via a phone call. It is impossible to talk to anyone at this site or anywhere else.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

FELIPE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

BERNARD N. 
Clasificación:
5.0

The staff was always very helpful courteous and kind. I will always go to westninster Uhaul because i have akways been treated with very good customer service. They are top notch. Tom Russell 206-551-2107

THOMAS R.  |  Overall Experience 
Clasificación:
5.0

Nada

Miguel V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Manuel R. 
Clasificación:
4.0

Aaron was so helpful

Paul A. 
Clasificación:
5.0

Good job 👏 Thanks 🙏

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn E. 
Clasificación:
5.0

El cliente no dejó un comentario.

tatsunari N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mackenzie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTIAN S. 
Clasificación:
5.0

The staff were tremendously helpful

SABOURA R.  |  Overall Experience 
Clasificación:
5.0

I had a wonderful experience these past 5 years. If I ever need storage again I will be back thank you for excellent service

STEPHEN T.  |  Overall Experience 
Clasificación:
5.0

Customer service was always great and was treated well whenever I had any issues. Even when I switched cards and almost missed a payment I was still taken care of. Great customer service.

Andrell G.  |  Overall Experience 
Clasificación:
5.0

The cleanliness of the facility, the amenity of the elevator and carts, the security features, and most importantly the staff made this the best uhaul experience we have even had. Most times that we interact with the uhaul brand the staff is disinterested and a bit short with clients, but this was not the case here. Bravo to the team at this location. The one comment for improvement would be the layout of the yard for getting into the storage until loading zone. If the tow trailers could be moved elsewhere that would make the logistics of coming in and out much easier. It is a small space though, so the challenges are understood.

SAMANTHA H.  |  Overall Experience 
Clasificación:
5.0

Arron the manager was helpful ,considerate a professional with a great supporting staff. I will only used services that are provided by U-Haul.

LEONARD K.  |  Overall Experience 
Clasificación:
5.0

All staff were extremely helpful and professional.

Tiffany D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Michele A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline M.  |  Overall Experience 
Clasificación:
5.0

Great people, excellent service.

MARITZA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

karen s.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Nancy P.  |  First Impressions 
Clasificación:
5.0

I was impressed with the young man that attended to me he was courteous friendly and informative. He conducted himself with knowledge and experience. He explained himself excellent performance. Gracias

Isabel D.  |  First Impressions 
Clasificación:
5.0

Very accommodating staff.

JAMES L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

James S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Queta M.  |  Overall Experience 
Clasificación:
1.0

We paid rent on the 23rd of June (auto payment), moved out on June 27th that's when we were informed that no rent prorate. That is unacceptable, I m sure by now the space has been rented. They prorated when we moved to a smaller space.

terri d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENNETTE J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

reggie w.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian S.  |  Overall Experience 
Clasificación:
5.0

none

Brian W.  |  Overall Experience 
Clasificación:
5.0

The employee was very courteous and explained the storage process quite well. He was also very accommodating in helping us select a convenient unit as well. I would recommend using this facility.

Dwayne O.  |  First Impressions 
Clasificación:
5.0

Very helpful. I appreciate Anthony help when I was very frustrated with U Haul.

James J.  |  Overall Experience 
Clasificación:
5.0

Facility was clean and service was great.

Jeffrey L.  |  First Impressions 
Clasificación:
5.0

Staff Young: Friendly, energetic, knowledgeable Old: Cranky, slow on new tech

HOWARD V.  |  Overall Experience 
Clasificación:
5.0

Amazingly friendly stuff! Thank you for your service

Arsen I.  |  Overall Experience 
Clasificación:
5.0

Anthony and Tom at Midway are awesome. They helped me in time of need when otherwise my rental experience and trip would have been a disaster.

James J.  |  First Impressions 
Clasificación:
2.0

Took 2 days to get through with out severe waiting time. Bailey couldn't find my account put me on hold for 9 minutes so I hung up. Called back later spoke to a young man, who handled it perfectly.

wayne c.  |  First Impressions 
Clasificación:
4.0

The actual move-in date was 11-17. Your location in Westminster is clean secure & convenient , There was a mix-up regarding the truck I rented. However the manager Anthony worked things out thank you

karen s. | Reservación
Clasificación:
5.0

The guys at this location are AWESOME! They are patient, helpful and courteous.Due to lack of available units at the first location I was switched to this location,so thankful for the switched!

Cathi S. | Reservación
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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