Very professional and friendly
Louise YoungCustomer Reviews for U-Haul Moving & Storage of Middletown
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The only 10'x10' unit was in an area that wasn't plowed during the last snow storm. The lady tried to move my unit but it was under auction. She had to get out the snow blower which she said she didn't know how to use. When she was getting out the snow blower, the sliding door closed and hit her in the back of the head. I thought she was going to die when I saw it sliding down. She cleared out the snow to my unit. The minimal amount to get my car in. Got out and still stepped in snow. A day later and the area is still icey and snowy. The area in front of my unit is slippery and icey. It was kind of a shitshow. There is a brand new cube smart half the distance from my place. Kind of wish I went there instead.
MICHAEL MISIASZEK | First ImpressionsKeep up the good work!
JACQUELINE PARKER | First ImpressionsI was with them for 4 years and received EXCELLENT Customer Service..
Michele Clay | Overall ExperienceGoing miss staff always helpful Much appreciated you guys throughout several years now
daisy olivo | Overall ExperienceThe staff in middletown are awesome
DONNA KOWALSKI | Overall ExperienceThe sales associate that helped me was very helpful and accommodating. I give her five stars.
LORRAINE MARCHINKOSKI | First ImpressionsThe management team was excellent 👏 👌 👍 🙌
KENNETH JONES | Overall ExperienceMy move-out date was September 2023. Donated items to Habitat for Humanity. Coordinated with on site managers.
Cheryl Bryant | Overall ExperienceGreat customers service very satisfied
quanice quaslobalnca | First ImpressionsBelinda was awesome and informative. She's management worthy. She was able to multitask efficiently. Impressive.
Sylvia Reid | First ImpressionsAlexis and Rob were very helpful.
SCOTT NAFIE | First ImpressionsNice facility, accessible and very convenient ! I love U-Haul !
toto kisaku | First ImpressionsSuperb staff and prompt service
Marjorie McLean | First ImpressionsI would like to change the billing date to the third of the month if it is possible, thank you for being there
SHEILA RIDDICK | First ImpressionsAlexis and Belinda provided exceptional customer service the entire time I stored at this facility. They are very knowledgeable and were available to assist from the beginning of the rental period and up until I exited. This facility was always clean and well maintained . Kudos to the the entire team at 1200 Newfield Street.
Virginiao Hill | Overall ExperienceWaited a hour for a used dirty container they took the payment and sent us on our way with all of our stuff just to come back because they had no no clean storage units that were empty
PAUL VECE | First ImpressionsThis location is too small to accommodate drop of and pick up of Van's, trucks. Only 1 entrance/exit. Therefore you do not have convenient access to your storage unit on weekends. Staff was very patient & polite w/frustrated customers. Long wait!! Even mobile check-in had delays.
elizabeth white | First ImpressionsService was great and the staff were very helpful. My only complaint was that my unit was dirty when I arrived - it had soil and chunks of plastic and other weird things in there that I had to clean myself.
Rhea Drozdenko | First ImpressionsThe staff was awsome n verry helpful
SAMUEL CLYMER | Overall ExperienceThe ladies there were extremely helpful and so friendly
LISSETTE RODRIGUEZ | First ImpressionsLiterally every time I attempted to use my after hours card there was some reason it wouldn’t work, I would correct it with staff, which of course had to take place the next day, I wouldn’t be able to get my stuff, and then the next time it would happen again. The office hours aren’t helpful and are deceitful even, I called and tried to make sure there would be someone there when I came due to my constant issue with my card and the person on the phone said they would be there until 9 locking up and finishing work just in case I had a problem and I could ring the bell. 8:30 I arrived and no one was there and I called the after hours line was told I was crazy, that no staff stays after 8 ever. Finally, after moving out weeks after I intended due to this, I paid my bill a little late because suddenly they didn’t have my card on file, even though when opening it they took my ID and a credit card, but did indeed pay after I learned this. Cut to a month later yesterday and I got sent another bill with interest on another month of services and was told don’t worry the account is closed that sometimes that can happen in error due to a miscommunication with corporate. Overall, I would say they’re doing the minimum and making the most from us and I have no desire to recommend it to anyone with all the other options so nearby.
Jenna Stepleman | Overall Experiencethe only thing i did not like was their wasn't any lights in the storage unit itself. thank u
LAURENCE BUCKLAND | Overall ExperienceWas happy with the service, the people were extra helpful, thanks.
Robert Ohene | Overall ExperienceVery nice people and trust worth that work their used them twice they are best stroge unit and clean all time
Moranda painter | Overall ExperienceExcellent service, secure and convenient place for storage.
Lewis Asare | Overall ExperienceThe girl who was working was so sweet and helpful. A HORRIBLE guest came in and was so rude and she handled it perfectly. I didn’t get her name but I couldn’t recommend this place and this worker more! She was perfect!!!
Lindsey Roberson | First ImpressionsStaff were responsive and did a great job.
Alexia Schou | Overall ExperienceI had an excellent experience using the truck, hiring movers and getting a storage unit.
venessia Palmer | First ImpressionsPleasant employees made the experience nice.
michael parente | Overall ExperienceI had a smaller inside unit & there was no light (natural or supplied). Otherwise it was a good experience.
Stephen Foster | Overall ExperienceI would rate excellent except the truck I rented leaked water into the box during rainstorm and damaged a mattress and sofa
robert donovan | First ImpressionsYoung lady name Alexis was a very proper and very professional I will recommend to go there for storage and you all needs we appreciate what she does. thanks from ( Willie. And the Hill family
willie hill | Overall ExperienceThey are very nice a don't have a problem explaining where the unit is
john saflicki | First ImpressionsThe ladies were pleasant and helpful!
Frances Cordova | First ImpressionsThe woman working at the facility when we arrived to move into the unit on Saturday morning was very friendly and when it looked like we were struggling alone she offered help and was incredible.
Jeffrey Long | Online Move Inthank you very much
Alfonia Amaker | Overall ExperiencePeople very helpful...
melissa wagner | First ImpressionsThe staff there are so amazing, friendly, welcoming, very very helpful with the Uhaul set up and Uhaul storage. I highly recommend this Uhaul of any other.
AJHA BLACK | First ImpressionsThey were very helpful and so nice
Kathryn Landry | First ImpressionsIt has been a pleasant experience over all. Alexis and her staff are personable and professional. Alexis went out of her way on our moving day which is typically a stressful day. When schedules started getting out of line for us she stepped in and made suggestions. I do have to comment on one issue that occurred during the two weeks with uhaul. This was a local move and I rented a van on several different days. Once I reserved a van in the AM for that afternoon to pick up new furniture I just purchased. On line it showed there was one van available. I called just to verify my reservation and the one van being there. I was told by the young man answering the phone that if someone comes off the street they will get that van before me so he can’t guarantee it will be there. 🙄…..what would be the point of a reservation then? Perhaps he was a new employee. But the positive experience outweighed the single negative one. I would recommend this particular Uhaul facility to everyone! Thank you so much!
lunia kaminski | Overall ExperienceUnit hallway dark Light did not work Dirty hall floor
RUBY HOLLOMAN | Overall ExperienceGreat staff and great storage.
Rashid Grier | Overall ExperienceOne issue wslas a dead rat outside the unit and a very bad smell.
Jacqueline Barbiero | First ImpressionsAlexis was very knowledgeable and friendly and went above and beyond during a stressful move. Other staff members were also very helpful.
lunia kaminski | First ImpressionsMy Storage unit was very dirty I had to clean it out before I move my belongings in I feel that was very inappropriate and disscussting. Also I was charged for a gallon of gas when the truck was brought back at the same level it left at.. My mileage was only 6.4 miles. Overall I’m disappointed
Jacqueline White | First ImpressionsThey cost me my business cu, I rented a unit and when I went in to finalize the agreement they gave it to someone else cuz upur staff isn't trained properly. So mot only did I wist a weekend renting h a truck and packing up all my stuff to move but I lost out on all my scheduled jobs due yo not have the proper storage to be able to access it and do my work. I wasny able to make ip for the list time moneycand jobs and lost my business. I went in again to get another unit and the same thing happened only thus time I hot the unit but it wasn't I'm my name and if I moved my stuff into it before it was noticed I gad a unit but it wasn't in my name and someone could of stole everything
Jason Fabel | Overall ExperienceServed a need after moving and combing 2 households of item's
Peter Zaniewski | Overall ExperienceHaving no lights inside the actual storage units themselves prevented me from being able to see anything in there and not be able to go through items or retrieve things I needed. I thought the units were a bit pricey from where I started. I couldn't negotiate that I offered almost 400.00 per month income and knew as I told management I could guarantee a few years, 4k per year, thousands through the years and should have had some sort of discount: faithful payments for specified time, senior, AAA etc. Everyone is friendly and helpful and that is important to me. Having no interior unit lighting really is not ok for the amount paid each month for large units. I did appreciate the bait traps all around to help with rats and mice from ruining furniture etc. I had no evidence of damage from varmints. That is a super plus.
Laura Hall | Overall ExperienceMice ate thru half my belongings
NICHOLAS DOTY | Overall ExperienceAlways friendly and helpful. They made the rental process of units and trucks efficient and worry free.
Nicholas Trebotich | Overall ExperienceAlexis was very helpful from start to finish. She made the process very easy for me being that I already had a long day. She made my day! 10/10 customer service. I would recommend this location to anyone looking to store their items or rent out a Uhaul.
Jonathan Jeremie | First ImpressionsNone.per say
Larry Jones | First ImpressionsHad to clean a lot of leaves and animal droppings out of the unit before I was even able to store my things because the door did not fully close (even with the lock on). Also received charges for a second month and a late fee despite explicitly telling the manager that I was done with the unit and had cleaned it. Staff were nice though.
Daniel Lockery | Overall ExperienceI was very satisfied with my experience at UHaul. And a special thank you to Alexis for working with me adjusting my billing cycle. She was very helpful, courteous, and professional.
Brian Poulin | Overall ExperienceThe unit we rented was not clean when we moved in, we had to sweep and remove some left over items. Also, the unit looks like it was a larger unit that was subdivided and the door was made of plywood and needed repair. It did lock, but it wasn't exactly in great shape. It could use a bit of an upgrade.
JOHN SAITTA | Overall ExperienceGood
coretta buttram | First Impressionsmanager is a great person, very friendly and helpful!!!
carlos texidor | First ImpressionsWe had over $3k in damages due to rodent infestation! Our brand new couch was completely damaged. We were told we couldn’t leave it at the dumpster, even though there was already furniture there. The staff overall were friendly and quick when it came to renting and moving out but the storage facility is absolutely horrible. Never again would I use an outdoor uhaul storage facility.
Neycha Santiago | Overall ExperienceGood help all around and very affordable! Highly recommended!
Quincy Kane | Overall ExperienceFor the amount of money paid out every month it was not worth it. The sliding shed door didn’t close all the way. All my boxes on floor were mildewed and had to throw away over half of our clothes and towels. When I called to complain I was told that’s how they close and they couldn’t guarantee there would be no water damage and last and DEFINITELY not least the mice/rat issue is terrible!!! Between the rat droppings EVERYWHERE & they ate through a lot of our things from coats to shoes! So between throwing 70% of our belongings away and paying $174 monthly we lost A LOT of money and personal belongings. I would suggest addressing the pest control issues ASAP!!!
Guana Williams | Overall ExperienceThe staff was friendly and helpful. The units, however, were not the best that I have ever seen. The first one we looked at still had a few pieces of junk left in it from the old tenant. It was probably never cleaned after they checked out. The one we actually rented was still not clean either, it had not been swept out, we had to do that. Also, the door to the unit is only a plywood door (it's a door from an inside hallway) and it was in a bit of disrepair. The units could use a good freshening up for sure, but it will do for what we need, I think.
JOHN SAITTA | First ImpressionsOnly issue was there was no lock but that was easily taken care of by.
John Ball | Online Move InVery friendly and helpful staff!
Constance Rosano | Overall ExperienceJust paid on the 3rd of the month and moved over to something smaller. Was hoping to get a partial refund of rent paid
Peter Zaniewski | Overall ExperienceFrom day 1 moving my belongings into this particular storage facility I had problems thatNO ONE would address. I had a problem with the mechanism where you attach your lock to so that your belongings are safe. It was bent and we had to put my belongings into the facility while bending down to get under the door that would only go half way up. I was reassured that it was going to be fixed right away. After a month if not hearing from anyone about fixing the mechanism I called and was told a message was being left for the manager of the facility as well as the person who does all of their repair work. Another month went buy and I was told that there was never any complaint put in the system regarding the lock. I made another complaint and waited 2 weeks with no communication from anyone. I called UHAUL customer service and made a complaint which I was reassured someone would call me on the next 24 hours. I did not here from the manager until 4 days later and she promised me that I would get a call so I could come out while her repairman fixed tge problem. Another 2 weeks went by and no communication from anyone again. Well you get the idea. Tge unit lock was NEVER fixed. And upon moving out 2 RATS came out of my unit while we were moving my belongings out. BAD MANAGEMENT- TERRIBLE UOKEEP OF PROPERTY IN ALL ASPECTS. I will NEVER use UHAUL for any of my storage needs again and have told my family and as I go I will continue to tell EVERYONE I know.
Sherry Carter | Overall ExperienceVery helpful and courteous.
Marvin Clubb | First ImpressionsService was great and prices were reasonable.
bill maitz | First ImpressionsYes I think the staff went over and above being helpful even during a tough time with my storage unit
Eugene Miller | Overall ExperienceSafety within the fencing and gate seems very good. Location is central and convenient within Middletown. The experience was overall pretty good. I don't really have any experience with other facilities to compare what is average, above average, or below average. I'm sure you know that a new facility just opened on Washington Street. It offers more spacious driveway and site layout without the added challenge of truck rentals. Your prices are high but were competitive when I searched - they are high everywhere due to overwhelming demand and insufficient supply. I hope the new place on Washington Street helps meet the demand locally within this lucrative industry! Your staff was kind and helpful always, seem to do their best to juggle many tasks simultaneously. My last day there was frustrating as my card to open the gate did not work but the gate was opened for me timely when I arrived. It does seem to open very slowly and close before all vehicles can exit at times. There were however backups of vehicles trying to get in and out while I was there and at departure. It WAS the 1st of the month, perhaps a busy day for this business. Others seemed to be equally frustrated and honking. I had 2 vehicles join me, one with a trailer in order to move my belongings out of the unit. Both honked for some time upon arrival, then had to call me to go to the office to request the gate be opened. The driver with the trailer was behind another honking and waiting car therefore stuck with his trailer still on the street! The system of honking for the only staff person to open the gate for each entry and departure (as not everyone has a card, and mine did not work) seemed to be problematic not just for us but for others too that day. Add moving trucks coming and going this seems like it would be more so, though I only saw one that day parked next to the office for a while. Due to the busy Newfield Street location and a short driveway on the street side of the gate this is especially problematic. The aisles for vehicles are challenging especially with trucks coming and going; the ones around the sides of your lot seem very narrow. At entry I could never seem to get close enough to the swipe pad so had to open my car door, get halfway out of the vehicle and reach to use the swipe. I've seen others struggle trying too. Exit access though is fine.
Martha Hansen | Overall ExperienceThe unit I rented it leaked, ruined the cardboard boxes I had my stuff packed in and a couple of the items inside the boxes were destroyed and mildewed.
Sharrie Hutt | Overall ExperienceAlexis was very nice, knowledgable, efficient and helpful. Rates are competitive. Facility is convenient and well organized.
Martha Hansen | First ImpressionsThe young lady who helped me was WONDERFUL. She was such a help to me. She showed me that she really cared about my situation. Your company is very lucky to have her in your Middletown / Cromwell office on Route 3.
Annette Council | First ImpressionsThere were a few technical glitches when making the reservation online and getting my entry card set up but they were fixed when I came back later in the day. Overall, the two people I worked with were really helpful and apologetic, which went a long way in making it a good experience. I wish there was a separate exit, but you can't win 'em all.
Justin Kolosky | Online Move InEverything was good except that my particular storage unit has a broken locking device. Therefore opening the unit door all the way is not possible. Also when trying to lock the unit we had difficulties trying to get the lock on and off. I was told that someone would repair it but the woman UHAUL Representative didn’t know when. She also said that she so-called me and I would have to drive back down to the storage when the repairman does come available.
Sherry Carter | First ImpressionsVery convenient and efficient
Gregory Klaum | First ImpressionsThanks
Andre Lanton | Overall ExperienceI have seen 4-5 managers over the past 12 years and have found each and everyone of them to be very professional and helpful. The entire staff has been outstanding - thank you - jg..
John Goyette | First ImpressionsDespite the pandemic, communication with this branch still went smoothly and I appreciated their assistance when I needed to store some items for a period of 4 months.
Hwi Yeo | Overall ExperienceThe staff was always courteous, helpful, friendly, and respectful.
Esther Bernhardt | Overall ExperienceVery friendly and helpful
Jeff Davis | First ImpressionsI officially moved out on 7/6/21 Not 7/20/21
Phillis Wright | Overall ExperienceThe Manager, Alexis, was very helpful & accommodating to my situation. Keith was also very helpful! Thank you for all your help!!
NATAILE DEPALMA | First ImpressionsConvenient and easy to go get my stuff
William Pollock 3rd | Overall ExperienceThe staff member helping us move in could not have been more helpful.
Linda Rekoske | First ImpressionsVery nice
LENA STAVOLA | First ImpressionsOver 17 years, we were always met with friendliness and efficiency. Thank you! Dianne McCorry
Patrick McCorry | Overall ExperienceManager, Chennel Rivera, went out of her way to assist and accommodate our special moving and storage needs! We had dealt with her previously and she's always been highly personable, professional and has Customers best interests at heart! Because we needed to deal with multiple units, Assistant, SARAH, also provided exceptional Customer Service, greatly facilitating our moving and storage experience! I've had storage needs on and off over the years, and this experience, by far, was the most pleasant! I HIGHLY RECOMMEND trusting your storage needs here!
Robert Pudney | Overall ExperienceThank you. Will recommend to others. 👌
Brian Nishti | Overall ExperienceThe manager C. Rivera is exceptional! Courteous, friendly, knowledgeable. Made the whole experience effortless which was exactly what I needed.
DEBORAH ELLIS | First ImpressionsAll my property was damaged
Arlena Mitchell | Overall ExperienceI have to clarify a few of my answers to the yes/no questions. The gate hours to this facility were not terribly inconvenient, but there was one time that I had to get something at night. I got there at 10:20 and the gate wouldn’t open. It cost me an hour of driving and I had to go back early the next morning. With security cameras and lights, I don’t understand the concept of having a restricted access gate locked at 10 pm. My impression of the cleanliness of the facility is not all negative. Their office space is clean, but my storage unit had a serious rat or large mouse problem. My things were littered with droppings and several of our items were chewed by rodents. I had a very expensive Spyder ski jacket that has a hole chewed through it It was stored in a cardboard moving box. My daughter has two or three bins of stuffed animals and craft supplies that were chewed up and nests were made. This issue is my biggest and only real complaint about my experience. To their credit, there are rodent traps visible outside but they didn’t stop them from getting my things. The staff was always very helpful and friendly, particularly on finding the right size and accommodating a move from a smaller unit to a larger one after I realized I needed more room. I would definitely recommend this facility and would use them again if I needed to. I would make some changes in how I stored certain items as far as containers, and maybe putting in some moth balls or other type of rodent repellent. Overall a pretty good experience with a few disappointments that, I don’t believe, were a result of staff negligence.
Michael Haglund | Overall ExperienceThis storage unit was the best it could have been. Along with all of the basic facility offerings being sufficient, what made our experience so great was the help and support we reccieved from the front office. This mother and daughter duo went well above and beyond in helping us; helping us achieve things that they didn't need to do. They helped us saw off a faulty door lock in frigid weather, held on to boxes were were in need of and much more. In short, they were "good neighbors" at a time when life is difficult for us all. They were consistently friendly and helpful and for us, that says it all You should consider using this U HAUL storage area if you ever in need. We sincerely thank you for everything!
Sandra Garcia | Overall ExperienceI want to say that the experiences that I have had at my local Uhaul with Chennel Rivera have been excellent! The professionalism and kindness that she gives everyone of her customers is just AMAZING! Not only for me, but for everyone that I watch her interact with. I own a couple local businesses and I have used your facility a lot in the last year. As a business owner, I tend to watch the customer service element at other businesses. It is exceptional ! The store is clean, the trucks are immaculate and the extra effort of the employees is just incredible. I felt as if this was something I needed to tell you. YOU really have a GEM with Chennel ! She is an exceptional Manager. Thank you UHAUL for an AMAZING experience!!!
Callie Grippo | Overall ExperienceThe person who checked me in was very nice, efficient, and helpful. My only disappointment was the storage room, it was clean, but the security of is questionable. Honestly, a screwdriver could easily break the hasp off it with no issues.
Peter Zaniewski | First ImpressionsThank you for all your help with my bill and computer problems. I appreciate all the time and effort spent on my behalf.
Virginia A Greene | First ImpressionsRats or some other small animal with teeth got into our storage unit and ate through some of our boxes. The roof also leaked and several of our items had dirt and other unidentifiable residue all over them.
anna friedman | Overall ExperienceBoth women in the office were absolutely Amazing... Thanks Ladies
Roxanne Caruso | First ImpressionsThe unit was dry throughout the time, but the contents of the unit became fairly dirty and infested with spiders. It will take several days for all the contents to be cleaned up and ready for use. That was unfortunate and maybe there can be more attention in the future to making the inside of the units more tightly closed and less exposed. Otherwise the staff was very helpful and the grounds clean and welcoming.
Joseph Algrant | Overall ExperienceI appreciate the staff at this facility, I always get great service there.
DEBRA PEASE | Overall ExperienceThe staff were extremely friendly and helpful. I have used this same Uhaul twice before and this experience has been the best thus far. I was even able to convince my brother to use their services.
Dennelle Niiaryee | First ImpressionsThere wasn’t lighting in the units which made it hard to see. But the staff is super nice and helpful.
Alicia Booth | Overall ExperienceThe staff was very helpful and polite. I would highly recommend your services. Thank you for an easy transition.😊😊😊
Aida Velez | Overall ExperienceI had no issues other the entrance card often goes inoperable for no reason. Staff was always helpful.
Malachi Mines | Overall ExperienceVery helpful and comfortable
Albert Scott | First ImpressionsI would not rent here again as they did not specify the exact parameters of the rental even the facility is clean and the one person I dealt with was nice another was not
Jennifer Devanny | Overall ExperienceExpensive. Poor location for the vehicle return area.
William Corcoran | Overall ExperienceThe staff was so polite and very helpful. Would highly recommended 😊😊😊
Aida Velez | First ImpressionsWhen I went to wreck the truck the other day I found out my storage locker building was all messed up by a young girl that’s working there in the new field office luckily Stewart the general manager g
Gary Roman | First ImpressionsThe person I worked with was very helpful and pleasant to work with.
Yvonne Crasso | First ImpressionsStuart and all staff are so very polite, courteous and helpful!!!
Paula Pacekonis | First ImpressionsEveryone was Very helpful and nice and the place was very clean
Valerie Rivera | Overall ExperienceAlthough the staff was very professional, helpful, and friendly, I was double billed on the truck rental to empty my storage unit. I was charged the $40.72 but also the $36.96 estimated bill
joseph betlinski | Overall ExperienceVery helpful, pleasant and willing to assist you. Thank you!
Malachi Mines | First ImpressionsI found everyone so helpful in my moving of stored furniture. Thank you all for all your help.
ruth greene | Overall ExperienceIt's too small for the money, can you offer me something bigger for the price. If not I'm gonna let it go. Thank you.
corey nemit | First ImpressionsExcellent customer service and very clean location.
Valerie Rivera | First ImpressionsGreat customer service. Stuart really made sure we got everything we needed.
alexander belmont | First ImpressionsIt was excellent and my kids had fun riding in the UHAUL truck yesterday.
Lingaprakash Veerabhadrappa | First ImpressionsUnderstaffed
William Corcoran | First ImpressionsThanks
Christian Acevedo-Medina | Overall ExperienceThe staff was very helpful
AUREA PRADO | Overall ExperienceWas very satisfied with my experience, would use again and would recommend it to a friend.
Michael P Tracey | Overall ExperienceAs always I received excellent service all the time. Thank you
KATHLEEN WRIGHT | Overall ExperienceMaria is awesome, Give her a raise!
Robert Harlow | Overall ExperienceThe staff at Middletown Uhaul was Gr8t Thanks for your kindness in my time of need Happy Holidays .
GAIL MCDALE | First ImpressionsGreat customer service.
Andrew Corvo | First ImpressionsOur storage area had a big mice infestation we had to throw away so many items that were ruined by mice I had to place poison bait boxes to eliminate anymore damage to remaining stored items
Joseph Moriarty | Overall ExperienceWell-maintained facility with helpful staff.
ARTHUR HEROLD | Overall ExperienceHad to wait in the office nearly two hours before I could pick up my UBox, while the staff tried to figure out how to "receive" the box before they could release it to me. Can't recommend Uhaul.
Daniel Hanks | Overall Experienceconvenient location
GARY FREDERICKS | Overall ExperienceThe indoor units aren’t really that secure.. The gate is really annoying and I saw a cockroach in the hallway to my unit. And the units are expensive ..charges for extended hours..
CONNOR Moore | Overall ExperienceI was not happy with the way payments were taken
KEVIN CYR | Overall ExperienceVery good experience
Jerry Malloy | Overall ExperienceEverything that was scheduled was there and on time.
Michael StPierre | Overall ExperienceI did not like is that the sealing at the bottom of the door was not sufficient to prevent water or leaves to enter the unit.This also allowed rats, as there were rat droppings.Most stuff is unusable.
Larry Timmons | Overall Experienceeasy accessibility, convenience location.
Ronald Giantonio | Overall ExperienceThanks Sonya!
Marshall Kamai | Overall ExperienceGood storage, but the price was very high.
TY MCNAMEE | Overall ExperienceNever again will I be do business with them
Tracey Whitley | Overall Experience