The cargo van was not available when I checked in early, as I was told the vans on the lot were not ready to be rented. I returned 2 hours later and was given a van that was not clean (inside or out, empty water bottles in the doors, paper on the floor, filthy windows). and had 1/4 tank gas. I had a much better experience the week before.Lisa W.
Customer Reviews for U-Haul Moving & Storage of Margate
Margate, FL 33063
(Btwn Copans Rd & Atlantic Blvd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
the attention of the staff was terribleCastor Z.
El cliente no dejó un comentario.Justin E.
Employees that worked that day were very professional, courteous and extremely helpful. One employee even helped me to place all of the boxes i purchased in the cargo van i rented. I had a very positive experience. I'm not sure that anything can be done about additional customer parking, but that would be my only suggestion.Tenille A.
El cliente no dejó un comentario.chedner D.
El cliente no dejó un comentario.chris G.
El cliente no dejó un comentario.FrankE R.
El cliente no dejó un comentario.Andrew C.
Make sure there have a note sign at the door to drop the keysMAJORIE C.
El cliente no dejó un comentario.Charles P.
El cliente no dejó un comentario.Traci J.
El cliente no dejó un comentario.MARLON N.
El cliente no dejó un comentario.Elroy R.
Great serviceLeontes A.
Excellent customer serviceMartha R.
El cliente no dejó un comentario.Cleve K.
I had an awful experience. 1. The pickup was three hours later then I requested. 2. They told the person picking up the truck that this was cancelled!!! 3. They did not have any trucks on site!!! Luckily one came in at the last minute. It had not gas in it. 4. I was charged more then expected. 5. The whole experience was bad!!Andrys C.
El cliente no dejó un comentario.Lisa W.
The pricing felt like you were trying to hide charges of the over all price, wasn't informed I'd be paying before and afterPatrick G.
El cliente no dejó un comentario.FELIPE D.
The after hours return process has a flaw and won't allow to continue. It gets stuck when selecting if the trailer is clean or not, forcing you to select that is is NOT clean in order to complete the process. Now it creates a charge dispute with the credit card companies. This has happened twice already.David J.
I reserved a 10' truck for April 30 on line at 7:00 am. When I arrived on time to get my truck the staff said they did not have a truck for me, they were out. It cost me $200.00 to have to use a delivery service for office furniture I was planning to pick up myself that day because they were closed on Sunday. I went back the following day to make my regular home move on May 1 which was uneventful. Only had the truck for less than 3 hours. I fail to understand why you direct people to book on line in advance then have nothing in wait for them upon arrival. I have heard from others this is a regular Uhaul practice.Kevin M.
Keep doing what you are doingRhoan A.
Have my reservation ready. Not delay me for 30 minutes while you look for another vehicle to fit my reservation. Also email me a receipt when I turn in the vehicle on time and not call me 30 minutes later asking me am I going to return the vehicle. Also have the vehicle cleaned enough on the front windshield so I can expect for damages not be covered with bugs on the front end and the windshield completely filthy. Also have the correct fuel level on the receipt I submitted an updated review but I don't know if it took that I have a photo with the mileage returning it exactly where I picked it up.RONALD S.
Very friendly staff, great truck, great price!!!Carmen S.
The truck still had leftover beer cans from I can assume the past user. And I never got the utility dolly that I needed. Fortunately I had a friend that had one I could use.David N.
Very nice people at this facility. I normally reserve so i'm in and out quickly.Keith L.
3 employees we're eating Burger King at each counter, and would not acknowledge me or the other customerJon R.
El cliente no dejó un comentario.Alexis D.
El cliente no dejó un comentario.MUHAMMAD J.
I would like the say a big thank you to the customer service agent who assisted me. His name is Matthew, and he was friendly, kind and patient with me. He took the time to explain the process of fixing some incorrect information I received. I would definitely recommend Uhaul and this location.Nataye N.
El cliente no dejó un comentario.Sonia S.
El cliente no dejó un comentario.Michael P.
The person at the window didn't bother to see if I had a reservation, he straight up told me there was none and they had no trucks left, and started to argue with me saying that the central office had no idea what trucks they had making me call the central office to re assure me the reservation was guaranteed and after an hour of trying to find out what was going on he finally checked my reservation and found out I was right, then after all this I had made a reservation for 2 storage units at the nob hill location and when I went to drop off my belongings an pick up the Keyes they told me they had no units available and to top it off my original truck reservation was at the nob hill location which had cancel my reservation the night before that is the reason why I ended up at the location where I picked up the truck from, having to pay for more mileage and gas and a more expensive storage at a diferente place, so yes my entire experience with this rental was a definite nightmare call me if you want more details 9543268794Julio M.
canceling a persons reservation in 1 hour of being late without a phone call. Life happens and as it was I was an hour and a half late and had to take a 15' instead of 26'. It took 3 trips. A reservation is a reservation. At least at time of booking tell the client about this cancelation process if you are late.Dawn A.
Everyone at that location was friendly, helpful and understanding. Great staff.Tricia M.
El cliente no dejó un comentario.JUAN D.
El cliente no dejó un comentario.shennon R.
El cliente no dejó un comentario.theresa S.
Thanks for being openRosetta J.
El cliente no dejó un comentario.Andrew G.
El cliente no dejó un comentario.Sherelle M.
Everyone was pleasant and the processes (rental and return) were more efficient and productive than my last rental. Vehicles showed wear but were maintained and safe.Ken K.
El cliente no dejó un comentario.VINCENT R.
El cliente no dejó un comentario.Ravi S.
Minimal space on lot.STEVEN S.
El cliente no dejó un comentario.ANTHONY V.
Everything actually went well, our storage had a non Functioning elevator do we had to keep the truck one more day and they gave me a credit for the extra time we had the truck. Gracias Allison N.
More one way accommodationsEarl H.
El cliente no dejó un comentario.CHARLES M.
Tried to called regarding balance due o hold over 15 minutesJEAN M.
Elaine in Durant Ok was exceptionalHarry O.
All goodMatthew A.
El cliente no dejó un comentario.Jose B.
Always great customer serviceKimberly M.
El cliente no dejó un comentario.RENELSON P.
El cliente no dejó un comentario.Dennis C.
The truck that I rented was ridiculous. The alignment was off, the doors would not close good and it was extremely hard to drive it on the highway.Devindra S.
El cliente no dejó un comentario.Eduardo K.
El cliente no dejó un comentario.Sophia H.
El cliente no dejó un comentario.Jedd A.
Place was full of screwsâ€¦. Take so long to leave the placeâ€¦ and the equipment wasn't readyBRAYAN M.
El cliente no dejó un comentario.leandro L.
El cliente no dejó un comentario.PAUL D.
El cliente no dejó un comentario.ALICIA M.
El cliente no dejó un comentario.Vanessa N.
El cliente no dejó un comentario.Andy C.
El cliente no dejó un comentario.JASON L.
Everyone in the store was extremely helpful and we were able to get in and out of there with the bike trailer they were able to help us with the electrical hookup and we were able to get the trailer back to you in one day I totally recommend you guys especially that storeJohnny R.
These workers and Management are the BEST ..Valry T.
El cliente no dejó un comentario.Marcelo M.
El cliente no dejó un comentario.Lori S.
All goodMatthew A.
El cliente no dejó un comentario.ROSA R.
El cliente no dejó un comentario.William R.
El cliente no dejó un comentario.Henry D.
El cliente no dejó un comentario.derrell M.
El cliente no dejó un comentario.Domingo N.
El cliente no dejó un comentario.Kimothy H.
When I received the truck the level of the gas is very low (33 miles is ridiculous). If this situation repeat next time I will cancel the reservation.Cristiano M.
El cliente no dejó un comentario.Danny H.
El cliente no dejó un comentario.GERARDO A.
Clean and courteousWilliam G.
El cliente no dejó un comentario.SUSAN G.
Was supposed to be contacted at 5PM the day before picking up the leased itemsâ€¦no call..had to phone and leave voice mail message.No one called backâ€¦.The D-day , was to have truck at 10AM .No truck on timeâ€¦.Came in at 1:30PM and was loadedâ€¦Employees had to empty it. Got it at 3:30 PMâ€¦uncleanâ€¦and frankly was a wreck one to travel to Quebec, Canada(1678 miles away and they charged me 1906 miles. That truck had 110.124 miles and. I'm sure no mechanic inspection was done before we leftâ€¦.Luckily nothing happened. Very tough on gaz â€¦.708.$ . Would appreciate a credit for the more than 250. Mlies charged over was really was. Don't understand whyâ€¦extra charge in milage. Had a lot of rain and some of the things inside the back were wet.. Very big deceptionâ€¦ won't recommand that place for long distance move. As mentioned it would be deeply appreciated if a credit was sent to us.Paul M.
The truck was not available at the time and location (10:30 AM in Pembroke Pines) made on the reservation. No attempt was made by UHAUL to provide that information prior to pick up. Our concerns were met by a representative who was full of double talk at the scheduled time of pickup. The person at the pickup location did not have any idea about our reservation. We were informed of an available truck 1 hr away 2 hrs. later. This made our move a day late and full of headaches. Will not use UHAUL again.DUANE S.
El cliente no dejó un comentario.Darryl C.
Customer service there was very goodErnesto C.
Very friendly and helpful. On line app would not work to check in. Got me in and out in under 10 min. All were friendly and took time to listen to customer concerns. Over all great experience.Kelly H.
El cliente no dejó un comentario.Georgina V.
El cliente no dejó un comentario.Rosemarie F.
I made my online reservation at my local uhaul which is 5 minutes from my house... but when I received my confirmation to pick up, it was much further- a 20 minute drive. This added to my distance which caused me to pay much more because I had to drive further, meaning more miles. This equals more money for you but it's not right. If I make the reservation at one location, I expect to pick up and drop off at that location. Had I known that pickup location would be changed, I wouldn't have used Uhaul- and now I never will again. I would have and now will used used Home Depot because it's closer. Change your system so that it does not allow users to make reservations if the pickup location does have any trucks available for the specific date. GraciasJUAN S.
I believe there's a problem when I was completing the truck return.the system charge me gas.i need my money back.HENRY S.
El cliente no dejó un comentario.Terri D.
The young guy at my arrive to leave the equipment was so meanSilvio O.
El cliente no dejó un comentario.Eric H.
add or include hours on Sunday especially near the end and beginning of the month for people moving in and out of apartments and homes.Rob m. | Overall Experience
El cliente no dejó un comentario.Leonard L. | Overall Experience
El cliente no dejó un comentario.Bill J. | Overall Experience
El cliente no dejó un comentario.James P. | Overall Experience
Your 1 employee helped me out 109002 because I don't know his name tell him thanxs his is great 😃👍Richard M. | Overall Experience
Great peopleVickie S. | First Impressions
El cliente no dejó un comentario.ALLEN F. | Overall Experience
All the staff at this location are very friendly!!Linda P. | Overall Experience
El cliente no dejó un comentario.David B. | First Impressions
El cliente no dejó un comentario.DWAYNE B. | First Impressions
El cliente no dejó un comentario.Hiram M. | Overall Experience
I am 80years old and they had a lot of patience with me.Eugene A. | First Impressions
El cliente no dejó un comentario.Dywnette P. | Overall Experience
First and formost, you continue to break stte l by prking uhaul equipmnt in handicapped parking spaces, second the key card never worked at all, third the min gate was in the open position when i ent to pick up my property Your employees are rude and dont care Next time ill call the police nd you will get a $250 fine for every handicapped pace you blockRichard R. | Overall Experience
El cliente no dejó un comentario.Samuel W. | First Impressions
Through the years, my family has always made this U-Haul location in Margate, Florida our first choice. That's because of all the reasons above (all rated "10" ) and it's also because of one more reason you left out...the entire staff has been very helpful & always shows genuine concern. That's important & also appreciated! Miranda & Angel are the best! Pleased customers, Leonard McDonald and Ernestine McDonaldleonard m. | Overall Experience
I just you to know you did an EXCELLENT JOB choosing the RIGHT General Manager. Maranda Perkins. She is the reason I continue to give you my business and let everyone know that her location is the best. I don't want to get in much detail but she made a TERRIBLE situation for me regarding uhaul turn into an memory experience I will never forget. I sincerely want to Thank her from the bottom of my heart for caring for me as she did and providing the best customer service I received in my years on this earth. Sorry I'm still in the state of shock on how she made my stressful moving experience the best to this day. You are a GREAT ASSET to uhaul and they deserve to know what you mean to customers like me renting from uhaul. Thank you again.Cedric C. | First Impressions
The Uhaul online system sucks, communication is key if there is something wrong with a reservation don’t wait until customer gets into the store and the reservation or equipment is not availableYves P. | First Impressions
No complaints at all thx for all the good sCherling D. | Overall Experience
Nobody to help with the storage, my gate card fidnt eork after 3 hours, nobody told me i can only use a round lock key for the storage, With the van i had adjust the time on you app to 12.30, i was there about that time, had 2 bans reserved accidently and both were cancelled. Your places are horribled, the workers are there gor the money only and not to help the customer I am disgusted with uhaul, trucks get stuck at the exisy when im there, this has happened more than one Nobody educates or informs the reservation eas canceled even though there were seserved for the same time, Oh and btw the counter girl picks up the phone 'please hold "and puts them on hold All of a sudden and emergency contact with all info is required, including street addressRichard R. | First Impressions
El cliente no dejó un comentario.Frank p. | Overall Experience
Cool Management especially the Manager herself.. Very patient Boss who could bang gavels left, right and center with force but always choose the rational and quiet way to resolve issues. I'm my opinion, the Best of any Managers I've ever related to.omar w. | Overall Experience
El cliente no dejó un comentario.MICHAEL S. | First Impressions
El cliente no dejó un comentario.ANA M. | Overall Experience
El cliente no dejó un comentario.Donna S. | Overall Experience
El cliente no dejó un comentario.Annette W. | Overall Experience
Was so easy and convenientarlene r. | Online Move In
Always a pleasureFrank p. | First Impressions
very busy store!!’ so give yr self time the employees do take care of you but they need help!!evelyn C. | First Impressions
Rented trucks and storage space for from your company for many many years all of a sudden I'm blacklisted and nobody can explain whyBernard J. | Overall Experience
El cliente no dejó un comentario.LORI E. | Online Move In
The girl w2ho helped me on the phone went above and beyond to help meBarbara D. | First Impressions
El cliente no dejó un comentario.LUIS J. | Overall Experience
El cliente no dejó un comentario.Robert T. | Online Move In
The online check-in and check-out options are very convenient and service is excellent.Nicolas A. | Online Move In
Everyone is great and helpful, especially Maranda and Angel - thank you very much to all staff members 😊JUAN CARLOS B. | First Impressions
Horrible customer service in storeALICIA T. | Overall Experience
I appreciate the service given. Thank youJohanne D. | Overall Experience
El cliente no dejó un comentario.velina n. | Overall Experience
Very clean, easy access , friendly staffJulie K. | Online Move In
El cliente no dejó un comentario.JAMES K. | Overall Experience
The staff was very nice and professional and courteous the only issue I had was the access door to building D where my storage facility was never worked when you put in the code and access was sometimes frustrating other than that everything else was nicepeter m. | Overall Experience
El cliente no dejó un comentario.Claire S. | Overall Experience
I did not move my belongings please call at 7866196826Terrence M. | Overall Experience
The manager was very pleasant and help me out, i have been going here for years and had no problems Tha k youBRIDGETT H. | Overall Experience
Ningunovelina n. | First Impressions
El cliente no dejó un comentario.JAMES K. | First Impressions
Young staff member was not knowledgeable. Asked for prorate and was looked at like an idiot, then told Uhaul does not do that. I understand it was in the contract, but MANY things are in the contract and I opened the unit 2 years ago, one forgets! I paid $128.05 for only 5 days…thanks for nothing! Other storage units prorate and I will NOT recommend UHAUL to any of my contacts.Khrysttel F. | Overall Experience
El cliente no dejó un comentario.Michael S. | Overall Experience
Great ServiceAntonia J. | First Impressions
Le faltó luz y mantener el gate cerrado estubo abierto por mucho tiempo, y eso no es seguro, para una dama entrar ahí sin el gate cerrado. , pero no me movie por eso, me mude a Miami Dade 33177 tiene alguno por acá, déjeme saber por favor y tienen que más organizarse mejor cuando hay muchos carros al rededor, aveces se tenía que esperar porque los truck estaban en el, camino del cliente. Me fui como 3 semanas antes que se venciera el próximo mes, les deje saber en la oficina gracias. Los empleados adentro excelentes.Betty S. | Overall Experience
El cliente no dejó un comentario.NADINE E. | Overall Experience
El cliente no dejó un comentario.Heber T. | Overall Experience
Agents was very helpful and polite on the phone setting up to the agent at local facility was exceptional. She explained covered my concerns and made it simple after a very hectic day. So some one should teach out let her team know service was excellent.Peter A. | First Impressions
El cliente no dejó un comentario.Douglas M. | Overall Experience
Everything was smooth getting in, place is immaculate, staff is very friendly. Will definitely come back when I need more storage.Alyssa H. | First Impressions
El cliente no dejó un comentario.Lovensky D. | Overall Experience
El cliente no dejó un comentario.DANIEL V. | Overall Experience
Call me or check notes in reservation 347 819 5467ALICIA T. | First Impressions
El cliente no dejó un comentario.Heber T. | First Impressions
On my rental truck I was charged $100 over my quote and nobody could tell me why. It was not rented from where my storage unit is though. It was rented from a location in Kissimmee Florida.Trevor M. | First Impressions
only complaint the auto light near unit #1752 does not work.Randy F. | First Impressions
El cliente no dejó un comentario.Ruth C. | Overall Experience
El cliente no dejó un comentario.JENNISJAY V. | First Impressions
Better experience can be obtained from a cleaner grounds free of debris, gate repaired quickly since people pay extra for late access and internal roof repairs.MARTHA M. | Overall Experience
El cliente no dejó un comentario.lionel j. | Overall Experience
Fueron muy amables y serviciales. Lo recomiendo plenamente.ramon q. | Overall Experience
I Was in your Storage Facility at Margate for 5 Years - Anytime I Called with a Question or Problem, they were Very Attentive, Very Helpful & Accommodating. An "Excellent Staff" at Your Margate Store for Over 5 Years & Running!!!SAMUEL L. | Overall Experience
NCLuis B. | First Impressions
We were told to buy a lock for the storage unit, so we did, but then when we went to open our unit there was a brand new lock sitting inside of it. Oh well.JUSTIN H. | First Impressions
El cliente no dejó un comentario.Jarrett T. | Overall Experience
El cliente no dejó un comentario.Margaret S. | Overall Experience
El cliente no dejó un comentario.Olga Teresa S. | Overall Experience
El cliente no dejó un comentario.Carlos A. | Overall Experience
El cliente no dejó un comentario.LISA T. | First Impressions
El cliente no dejó un comentario.charlissea A. | Overall Experience
El cliente no dejó un comentario.BRIAN P. | Overall Experience
It really is free storage for a month when you rent a truck. They even give you more than 1 unit if they do not have a big enough unit to match your truck size rental. I rented a 26 foot truck. Be sure to remind the employee when you pick up your truck though. They don't always remind youRONALDA A. | Overall Experience
El cliente no dejó un comentario.Alfredo S. | Overall Experience
My unit even had a lock insidejohn b. | First Impressions
El cliente no dejó un comentario.RONIQUE G. | First Impressions
I am very satisfied with service will use again & again thanks a whole lotThelma L. | First Impressions
El cliente no dejó un comentario.Ja-Rawle Rishawn C. | Overall Experience
El cliente no dejó un comentario.ELLIOT A. | First Impressions
El cliente no dejó un comentario.Robert V. | First Impressions
El cliente no dejó un comentario.Keith Y. | Overall Experience
El cliente no dejó un comentario.charlissea A. | First Impressions
El cliente no dejó un comentario.Frank p. | First Impressions
Great staff service as always. Friendly with a smile...Jessie L. | Overall Experience
El cliente no dejó un comentario.ANGELITA R. | Overall Experience
El cliente no dejó un comentario.William V. | Overall Experience
I called the office with questions and was on hold for 30 minutes. When I arrived to rent a storage room, there was one worker in the office and when the phone rang, she would answer and put the caller on hold.Christopher L. | First Impressions
El cliente no dejó un comentario.angela c. | First Impressions
El cliente no dejó un comentario.REKO M. | Overall Experience
El cliente no dejó un comentario.JAMES C. | Overall Experience
El cliente no dejó un comentario.James K. | Overall Experience
El cliente no dejó un comentario.DIEGO B. | Overall Experience
El cliente no dejó un comentario.MANOEL T. | First Impressions
El cliente no dejó un comentario.JAMES C. | Overall Experience
El cliente no dejó un comentario.JOSEPH R. | First Impressions
El cliente no dejó un comentario.gianni t. | Overall Experience
Very helpful and climate control is a plus Also very clean and well maintained & securestephen g. | First Impressions
Easy to deal with great management.SEAN K. | First Impressions
El cliente no dejó un comentario.Don T. | First Impressions
El cliente no dejó un comentario.Bill J. | First Impressions
I explained to the young lady that I have one unit there and I wanted another one. She gave me 2028. I didn't realize it was an inside unit, so I went back and asked for another one. This time the one 2471 that I was assigned, had a lock on it. At this time it was 7pm and the agents refused to let me inside. Finally, a representative came to the door to tell me they were closed and I told them that the unit I was assigned, was being occupied. She proceeded to assign me another unit and to tell me about a unit that I am being charged for that I do not own. The representative then assigns me the unit that I already have possession of. I told her over and over that, that unit2453 is already occupied by me. She didn't believe me so she agreed to walk to the unit, once she saw that it did have a lock, on it. She told me to just use the unit next to it , that had a green tag but it was not showing up in her system. So I have to spend today and the Uhaul to try to get all of this mess figured out.DOING GOOD IN THE H. | First Impressions
I want to thank Angel the assistant manager & Miranda the manager. For being king, helpful and specially for knowing what they where doing. Because of them I Chose Uhaul. If I would of listen to the customer reps that I spoke to before communicating with Miranda & Angel you would of lost a customer. I'm sorry but your customer service reps need more training.Zoraida F. | First Impressions
El cliente no dejó un comentario.grace w. | Overall Experience
El cliente no dejó un comentario.Shante W. | First Impressions
El cliente no dejó un comentario.Helene K. | Overall Experience
El cliente no dejó un comentario.John F. | Overall Experience
Nice people nice place me and my husband love itRUTH L. | First Impressions
El cliente no dejó un comentario.Frank p. | First Impressions
Prices got too highPaul W. | Overall Experience
Angel was courteous professional and very polite he exceeds at his customer service skills and is an asset to the company it is not often that you find an employee that enjoys this jobMechac T. | Overall Experience
UHAUL the best I give you all 5 FIVE STARSJesus M. | Overall Experience
El cliente no dejó un comentario.greg p. | Overall Experience
Staff are great and friendly. They deal with a lot of customers who don't take the thank to thank them for helping them out.Shaun G. | Overall Experience
This store was the best I have visited lately. Extremely organized and very clean.Bettye J. | Overall Experience
this team is the best I give Them 5 STARJesus M. | First Impressions
GraciasWilton P. | Overall Experience
El cliente no dejó un comentario.dale d. | Overall Experience
El cliente no dejó un comentario.SEAN K. | Overall Experience
Staff was friendly and very accommodating to my needs to a outside storage.Edward D. | First Impressions
¡Gracias!Wilton P. | First Impressions
El cliente no dejó un comentario.Troy B. | First Impressions
Muy Amablesgeorgina v. | First Impressions
If I ever needed U-Haul assistance again, I will come back and visit this locationDoris P. | Overall Experience
Professional, Courteous, and Quick. Bravo.JOE L. | Overall Experience
El cliente no dejó un comentario.Remi T. | First Impressions
The general manager lady was great!Margaret S. | First Impressions
El cliente no dejó un comentario.Suzanne O. | Overall Experience
El cliente no dejó un comentario.David R. | Overall Experience
Majority hospitable workers in the office that deals with the storage needs. Clean storages and freshly scented passage in the climate controlled sections with neat and tidy lavatory.omar w. | First Impressions
El cliente no dejó un comentario.Edgar G. | First Impressions
Miranda is the best!!Laurie L. | Overall Experience
El cliente no dejó un comentario.Julio R. | Overall Experience
The customer service at this U-Haul location is always over and above. I feel very welcome, as the manager Maranda, is Always accommodating in every way. Most of the staff is very friendly and I feel very secure and comfortable having a warehouse in this location.Jeni H. | First Impressions
Very goodWayne B. | Overall Experience
El cliente no dejó un comentario.Helen S. | Overall Experience
Great service, courteous and knowledgeable personnelIvettte G. | First Impressions
El cliente no dejó un comentario.CHARLEEN B. | Overall Experience
My items was well kept it was just as I left it one year ago, one most important Things it smell good thank you Uhaul.Juliana B. | Overall Experience
very good ThanksMichel F. | Overall Experience
love going to uhaul in margate on state rd 7. Always nice and friendlybobbi B. | First Impressions
El cliente no dejó un comentario.ken j. | First Impressions
El cliente no dejó un comentario.frances r. | First Impressions
El cliente no dejó un comentario.Milton B. | First Impressions
The store manager, MARANDA PERKINS, in Margate Fl was professional, friendly & always helpful. Excellently run facility. Thank you Maranda & staff.MARIA M. | Overall Experience
Friendly costumer serviceCecilia T. | Overall Experience
Mr. Angel is the best. The rest of the office staff are unfriendly and crude.Helen S. | First Impressions
El cliente no dejó un comentario.Johnathan S. | Overall Experience
i have being automatically charge on my credit card for another month storage when i turn in my storage last month on the 30th why is this it was on auto pay and you all still charge meHarrynarine M. | Overall Experience
I've been with this storage facility for many years. Unfortunately the service has diminished over the years as far as billing and access. I'm now seeking other storage services with better rates and storage area and quality.FABIAN C. | Overall Experience
Our experience was good. The air conditioned units are easy to access. We were not aware of the dollies being readily available until later, so ask about their location. We would certainly rent here again.Charles T. | Overall Experience
El cliente no dejó un comentario.Johnathan S. | First Impressions
El cliente no dejó un comentario.Helena L. | Overall Experience
Miranda was a great help to me...Michelle A. | Overall Experience
El cliente no dejó un comentario.anne w. | Overall Experience
El cliente no dejó un comentario.AUDREY B. | Overall Experience
There's an issue with house keeping. They are not thoroughly cleaning the units meaning: there's trash left behind by people the moved and days goes by before its removed. They need to work on a system. Average but there's room to improve. I really don't want a call regarding my survey.Guylen A. | Overall Experience
Miranda (office manger) and the entire staff were professional, extremely helpful and friendly. So glad I booked a truck & storage unit at this location - excellent customer service! Gracias.MARIA M. | First Impressions
El cliente no dejó un comentario.Robert B. | Overall Experience
The staff was very helpful and friendly. They are doing an amazing job at this location.kyli b. | Overall Experience
El cliente no dejó un comentario.Don I. | Overall Experience
El cliente no dejó un comentario.Ashley w. | First Impressions
El cliente no dejó un comentario.Charles T. | First Impressions
We had a storage unit there for over a year and never had any issues. The facility was clean and easy to access. I felt confident that my valuables were secure.Barbara G. | Overall Experience
Great experiencetheresa i. | Overall Experience
unprofessional ripe off.. One staff gave me prize for a truck have a flat, from the first price.. the storage have rotton Mouse droppings all on my bed furniture Very bad experienceORVILLE G. | Overall Experience
Using U-Haul annually for over 40 years, due to my employment always requiring annual relocation. Always excellent service.Lee B. | Overall Experience
Very friendly and professional staff. Quick and efficient service desk staff.Luis C. | Overall Experience
Quick to process request, organised and clean .Michel F. | First Impressions
What was EXTREMELY upsetting was the fact that I just paid my rent 10 days ago, moved out and was NOT refunded a prorated amount for time spent. Not good for customer service. Felt taken advantage of!Trudy Ann E. | Overall Experience
Excellent serviceJuan v. | First Impressions
I got a truck had some people to pack up my things get to the u-haul storage place to unload my stuff in the truck and the storage was occupy it stated that December 1st so i had a horrible experiencevalorie c. | First Impressions
No great staff, actually the costumer service is bad...really bad, don’t have the right answers just a general answer, staff is afraid to approach with a solution....oMAR G. | Overall Experience
very good servicejorge l. | First Impressions
My ubox arrived from California entirely destroyed and water got all of my things wet. I was given a storage room. A few weeks in, I found my things stinking, chewed-up and with rat poop all over!!!Laura B. | Overall Experience
Great service from all customer services repJorge L. | Overall Experience
EZ enrollment and a pleasant experienceJay M. | First Impressions
GreatLeonardo B. | Overall Experience
Professional, Efficient, Helpful, Friendly,Thoroug! What more can I say? The whole team was impressive! Moving can be hectic but they made it so much easier! Reflection of a great Mgr. They deserve A+leonard m. | First Impressions
Excellent staff!!!Joseph C. | Overall Experience
Wonderful staff, very helpful is resolving any issues!!zonia s. | Overall Experience
Angel was so nice my husband and i were really surprised how he explained every thing to and even sold us the right lock for your door we would definitely go back when we need a truck n storage AngelJoann O. | Overall Experience
Great service from YaniraClemencia D. | First Impressions
I always have a pleasant experience at the Margate locationA VISION OF R. | First Impressions
Great customer service. Storage cleanCecilia T. | First Impressions
Keep up the good work and communication. ¡Gracias!AUDREY L. | Overall Experience
Manager was inpossibe to after 8phone messages i gave upSarah D. | Overall Experience
Friendly and helpful staff. Very efficient. Your in and out in minutes.Susan S. | Overall Experience
Thank you for your services.sasha i. | Overall Experience
Maranda was friendly and explained everything clearlyKira B. | First Impressions
Very peasant employee.DONNA R. | First Impressions
It was very nice and I would recommend friends to rent from thereAndrea W. | Overall Experience
Great team and attitudeSteven J. | Overall Experience
Jennifer was completley professional and understanding. She went above and beyond for me as a longtime Uhaul customer. Very kind and courtois as well. Your company is luckiy to have her greatanthony i. | First Impressions
Only complaint is that in the two plus years I had the space, my access card never worked at the building door without having to visit the office. On some occasions several times before I could get inbarry j. | Overall Experience
Very clean spacious environment great customer service as wellJodian B. | Overall Experience
They take care good every time I come nice service. GraciasHOA N. | Overall Experience
between the call center and the management of this facility I'm a very unhappy customer and that is why I moved out.JACLYN Q. | Overall Experience
I was very satisfied.Paul B. | Overall Experience
GraciasOrlando R. | First Impressions
Great staff and safe location.DWIGHT T. | First Impressions
Very nice storage place Miranda D Excellent service Angel R was nice too but I only met him upon moving out another young lady, awesome she worked with Miranda as well, blonde/brownish hair Team good!Priscila C. | Overall Experience
Im so satisfied with the time period I spent with the company. Thank you!!!Kirsy S. | Overall Experience
The staff are always nice and helpful, but the rates for rental storage are way over priced, and that is why I wouldn't recommend to anyone, The units are small and over priced.LISA G. | Overall Experience
I rented a Uhaul truck from port st lucie to margate. I was running 9 minutes late and I called and ask for someone to wait so I can get storage key. Rep x me to call center and turn phones off. MalaDale V. | First Impressions
Everything wwnt perfect as usual and Ashley is awesome! We are loyal customers for your brand!!!Robert F. | First Impressions
Really, we never were or went yo your facility in Margate. We just received the U-BOX from there, according to the contract. Everything was great. ¡Gracias!humberto a. | Overall Experience
No comment.Perrin M. | Overall Experience
Maranda was very kind and made everything easy for us. GraciasPeter D. | First Impressions
Happy HolidaysDWIGHT T. | First Impressions
All customer service reps were efficient and helpful along the way of our multiple transactions during a long distance movejanet h. | First Impressions
Went back with boxes only for my 24 hour card not to work after sever attempts and a car full of stuff. Disappointed to say the leastAthaliah A. | First Impressions
My experience was not 100% due to the fact that I was not told I had to purchase a lock from them and was not informed about after hrs enteringJulissa R. | Overall Experience
We had the storage unit for 4 years.Everything was excellent.LAZARO B. | Overall Experience
Good serviceBELLANGE V. | Overall Experience
Always clean and well managed. My 5th time renting. GraciasMicheline P. | Overall Experience
Everything was great, just thought it was 24hr accessronald A. | Reservación
StatifiedMONIQUE G. | Overall Experience
Well taking care ofronald A. | Reservación
Thank you for everything. Your facility is great. I really appreciate everything. Everyone was always kind and helpful.Sondra L. | Overall Experience
It was exactly as advertisedRobert G. | Overall Experience
Felt like I was moving from my home. Believe I was with you ove4 20 years. But as in life all good things come to an end. Never had a problem with any of the managers or staff. GraciasJOSEPH D. | Overall Experience
GraciasGabriel P. | Overall Experience
Check in of truck way fine,d id no use ahora te ás only outsider available.LUIS R. | Reservación
Bad customer service over the phone.Alvin B. | Reservación
Miranda went over and beyond. She provided exceptional customer service that's hard to come by now and days. She truly helped us and I'm so thankful for her. You are greatly appreciated Miranda:)Yaminah C. | Overall Experience
I always use this uhaul !!Ruben R. | Overall Experience
First it was awful, since manager Don told me late that the UBoxes I ordered would not be delivered, then Tammie Acosta (customer svc) found a solution. Counter people at Margate & Pompano A+Patricia K. | Reservación
I have been a customer of U-Haul Storage for 5 months. It was a pleasure communicating with their Customer Service Reps. The Storage Unit was kept clean and neat. I will refer U-Haul Storage.Contance N. | Overall Experience
Nice facilityGary G. | Overall Experience
Very difficult to reach the location. They always forward there calls to the call center. The call center even have trouble reaching the location. Not worth the headache.Christopher E. | Overall Experience
The reason we left was the price for the unit kept going up. We had the unit over five years and you never offered any more services for these raising prices so we got out.BETSY J. | Overall Experience
In the services area we experienced a problem with the hitch installation, but the manager (Maranda) would deal with the problem and solved it.marcio m. | Overall Experience
The storage unit they put me in had a ceiling that was caving in. As a result of all the recent rains, the roof finally gave way and some of my items were ruined. They would not help move me!Alicia B. | Overall Experience
I had a very bad experience with the customer service that you guys provided to me on Friday the 20th 2018Marquita D. | Overall Experience
The staff were wonderful and the storage unit was great I would recommend to anyone Thanks for your helpWilliam K. | Overall Experience
Please do a better job with extermination, there were bugs crawling all over my things.STEPHANIE R. | Overall Experience
Great work! Thank youRamon L. | Overall Experience
The issue I had is that I kept signing up for auto pay and it was takin off and also they raise the price only after one month into contract.Marie p. | Overall Experience
Love the Margate Uhaul staff and facility. Go above and beyond to make things work out. If I would suggest anything it would be the after hours emergency contact(s) system.LYNN J. | Overall Experience
Great facility. great staff!Dennis w. | Overall Experience
This is the best UHAUL truck rental & storage! Way above average! Clean & a pleasure to do business with.Melanie S. | Overall Experience
GREAT!!!Richard J. | Overall Experience
I love U Haul.Debra A. | Overall Experience
Employees need trainingNallton S. | Overall Experience
Overall I had three poor experiences with U Haul. I will not be a returning customer.Amber M. | Overall Experience
Thank you You’re the best. KamelKAMEL S. | Overall Experience
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