Customer Reviews for U-Haul Moving & Storage of Marana

3,142 comentarios

7701 N I10 EB Frontage Rd   Marana, AZ 85743

(520) 293-1627

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(520) 293-1627

7701 N I10 EB Frontage Rd
Marana, AZ 85743

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Raymond R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria V.  |  Overall Experience 
Clasificación:
5.0

Highly recommend!!! Awesome... But the glitch with the check-in needs to be fixed. The app would not let me upload the photo of the odometer. Therefore not allowing me to proceed.

JOE P. 
Clasificación:
4.0

El cliente no dejó un comentario.

LYNNE T. 
Clasificación:
5.0

very fast on my return, staff respectful

JOSEPH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curt T.  |  Overall Experience 
Clasificación:
5.0

Will continue to use this location for future needs. Excellent service and great personnel.

ERIC P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert T. 
Clasificación:
5.0

El cliente no dejó un comentario.

James J. 
Clasificación:
4.0

El cliente no dejó un comentario.

aaron j.  |  Overall Experience 
Clasificación:
5.0

The manager of the location waited on me when setting up the contract. He was courteous and knowledgeable and made sure that the trailer I was renting would meet the requirements of the task I had. We got the trailer rigged up to my truck in no time and I was off. The return was just as efficient. I drove into the covered area to return the trailer and immediately one of the staff was there inspecting the trailer and closing out my contract. The facility was neat, clean, and well organized. I'll go back there to rent trailers in the future no doubt instead of purchasing a trailer I would likely use no more than four times per year.

PAUL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOREN C. 
Clasificación:
5.0

Everything went well with checking in and out. If anything windows and wiper blades could of been cleaned out.

Frank O. 
Clasificación:
5.0

Promptly met, disconnected and departed.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emery C.  |  Overall Experience 
Clasificación:
5.0

The staff in Tucson, including the box-delivery person were great! They were helpful, responsive, and accommodating. The Rochester staff were also very good. This box system is helpful and dependable and cost-effective. THANK YOU!

Maureen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWIN T. 
Clasificación:
3.0

When I picked up the truck it was on full. The problem was the gauge goes beyond that when truly full. I put 25 miles on the truck and ended up putting 6 gallons in the truck. So it was not really full. The trucks should be filled completely before going out.

TODD S. 
Clasificación:
4.0

Long wait time for pick up, even with the reservation I had in place.

MARIEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynnette N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard I. 
Clasificación:
5.0

Listen to the maintenance personal that say not to rent out the truck. Truck broke down on us.

Nicholas H. 
Clasificación:
3.0

The storage units had both bugs and rodents throughout Yes measures were taken to curve the infestation but had little effect

Christina M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric R. 
Clasificación:
5.0

This is for Uhaul phone customer service. Agent was rude, condescending and and a terrible person to have as the face of Uhaul.

John M. 
Clasificación:
5.0

This facility has always been a positive experience.

JEFFERY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN E. 
Clasificación:
5.0

Price was too high.

TIMOTHY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas G.  |  First Impressions 
Clasificación:
3.0

I tried telling the young gentleman about my lights and he just kept saying you have a zero balance, I'll drop the dolly and you can leave. I never made it inside the building

Amanda J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Steve P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK CREIG S. 
Clasificación:
3.0

I was disappointed with having to pay $20 for a person to show me how to strap my auto to the tow. That should be part of the service. The number of cargo blankets was 6 less than ordered. The team member was good, just limited by the equipment available.

Ronald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY D. 
Clasificación:
5.0

A/c wasn't working well. Brakes squeezed and engine felt like it was skipping.

RODOLFO V. 
Clasificación:
4.0

Understanding

NANCY C. 
Clasificación:
5.0

You guys have this down to a science. Everything was amazing and the customer service is second to none. Will definitely use U-Haul again! Dr. Kester

DANIEL K. 
Clasificación:
5.0

Very large facility and clean. Great staff my whole move with U Haul was excellent.

Donald H.  |  First Impressions 
Clasificación:
1.0

This was probably one of the worst costumer experiences that I have ever had. Several members of the staff were ill informed about the process and our belongings arrived several weeks late. We have been long time costumers of UHaul but sadly, we will be looking for another moving company to assist us with our next move. I understand that we are in the midst of a global pandemic but that did not excuse the lack of answers and inability to answer the simplest of questions. We are also shipping things from overseas at the moment and the company handling that move was far more helpful and informative, so there really is no excuse for the way that we were treated as costumers.

ELIZABETH T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carole N.  |  Overall Experience 
Clasificación:
1.0

Brian was really rude

martecia w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristi J. 
Clasificación:
2.0

Service in Tucson, AZ was impeccable. The service in Cincinnati was less than acceptable. When calling to speak with staff they were rude and not helpful. My shipment was delayed by 2 days and had I not called to ask when my stuff was supposed to be delivered since I had not received a confirmation call I was told that “there were no trucks available that day to deliver”. Yet no one had notified me of the delay. I have used uhaul in previous moves but will definitely consider using a different company in the future for moves.

James Monica J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
3.0

Walk with customer to check on equipment and provide details on how to with properly maintain Uhaul equipment for secure travel

Daniel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricardo G.  |  Overall Experience 
Clasificación:
5.0

You are doing great

FLOYD S. 
Clasificación:
5.0

Nothing I received excellent service.

JEAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA P. 
Clasificación:
5.0

everyone went above and beyond

BRIAN H. 
Clasificación:
2.0

Lack of communication, was sent to multiple locations to find a U-box container. When I finally got to the location that had one they seems annoyed that I was not returning it to be stored on property instead it would be kept on my own all property. After the U-box was returned on time my card was still charged for another month

JAIME V. 
Clasificación:
5.0

The pick up location in Arizona was excellent, however my recent experience with your company was the worst I've ever had. First of all, I ordered a hitch to be installed on my vehicle 10 DAYS ahead of a cross country move. When I showed up to have my hitch installed, I was told the hitch never arrived. There was no contact, no warning on the day before a cross country move. They didn't even know I had a reservation for a hitch install. I was offered a 10' truck for a lot more money than the 6X12 trailer I originally reserved. With no choice, I rented the 10' truck. The added expense of the truck, and having to pay for fuel on TWO vehicles made the entire trip considerably more expensive. I've used U-haul for many years, however this experience was the last... I will be using Budget, Ryder, or anyone but U-haul. What a disappointment this was. Anyone reading this should be concerned... U-haul probably will never read this (or care), however I feel better posting it. Seriously, this situation could have been handled better.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele B. 
Clasificación:
5.0

Nada

Lucy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADRIAN H. 
Clasificación:
1.0

I asked to leave the truck and trailer at two locations and they did not let me this is completely not fair it was such and inconvenience for me and my family

Roy D. 
Clasificación:
2.0

Better customer service. At pick up they said I had signed up to pick up my truck via truck share. I was having problems with getting that to go through, and they let us stand outside trying to get checked in for over 30 mins before finally coming out to offer help, and this was after I had expressed frustration with the online checking about 15 mins earlier. At drop off, we were rushed off. I received my receipt via email about 20 mins after leaving, and upon review of receipt I was overcharged for the replacement fuel by over $30. I was charged $65 for 1/8 tank of gas/55 miles... this seems like an ABSURD amount. Will be calling tomorrow for correction.

Kenneth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA N. 
Clasificación:
1.0

Anything. You could literally do anything to improve this business. Your manager is the most condescending, rude, inconsiderate individual we've had the misfortune of needing to do business with.

STACIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

brian h.  |  Overall Experience 
Clasificación:
4.0

Took care of us right away! Everything worked out very well! Thank you for being so prompt and friendly!

CYNTHIA Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS P. 
Clasificación:
5.0

Excellent experience

BRYAN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andy k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JULINNA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P.  |  First Impressions 
Clasificación:
3.0

Our containers arrived 7 days late. When we were contacted about them being late, we were told we would get a $50 per day refund for them being late. We have not received our refund yet.

Anthony K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK W. 
Clasificación:
2.0

Good service, but cockroaches in the storage area and i couldnt reach the front desk on the phone while i was moving things in.

Angela K.  |  First Impressions 
Clasificación:
3.0

Checking out was the only issue. I checked out the day after my monthly payment, and they don't give refunds for unused days.

America C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

alejandro M. 
Clasificación:
5.0

El cliente no dejó un comentario.

david m.  |  First Impressions 
Clasificación:
2.0

The Marana staff for the most part have no idea what they are doing and dump you on never ending hold. I made repeated calls and spent more than 2 hours on hold with no help. BUT, one day I was transferred to Caitlyn who figured everything out, called me back and made sure delivery of the UBoxes was timely. Caitlyn is a rock star, the guys who answer the phones need some customer service training badly. And the UBox delivery drivers were great, friendly and very efficient. Mick at the CA location was wonderful but Marana staff made this experience hellish.

Taryn E. 
Clasificación:
3.0

El cliente no dejó un comentario.

TIMOTHY P. 
Clasificación:
5.0

EVERYTHING went smooth and the staff was very helpful for someone new to their facility

Peter G.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

justin b.  |  First Impressions 
Clasificación:
5.0

OMG. You guys have this u-haul thing into a science. Everything operated like a well-oiled machine. Will definitely use U-Haul again.

DANIEL K. 
Clasificación:
5.0

Staff was always friendly and helpful

BRUCE B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

brianna r.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Debra S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

LAWRENCE Z. 
Clasificación:
5.0

The clerk was very professional and handled my needs in the efficient manner.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Craig B. 
Clasificación:
5.0

Signage at the entry is confusing and resulted in a truck needing to head to a cross over and a return to get to the correct entrance!

PAUL ROBERT K. 
Clasificación:
4.0

El cliente no dejó un comentario.

TERRY C. 
Clasificación:
5.0

Always pleasant staff and vehicles great

Jacob L. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucy A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TROY P. 
Clasificación:
5.0

The gas read 1/2 full in Prescott. The record given to me indicated over 1/2 tank.

STEVEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shane V. 
Clasificación:
1.0

Communication and service through phones and management

JORDAN L. 
Clasificación:
3.0

The u boxes got delivered a day late because of truck problems which is fine but instead of giving us two days to pack like we agreed on they showed up the very next morning and we weren't finished packing so we had to rush it. Then they were hours late to delivering them to our new house and did not give us a heads up as to why. We had to call u haul directly and ask what was going on.

Michael M. 
Clasificación:
5.0

Outstanding service and outstanding Folks

KENNETH W. 
Clasificación:
4.0

They were courteous at this location. They had the equipment ready when I arrived. They were very helpful when I had to go over and return my truck late. The expense of the rental was a great value. I will recommend this office to anyone looking to rent.

LARY G. 
Clasificación:
3.0

The worst Customer service of any company I have work with - had to wait 3 hours on phone both ends - That's 6 hours - No help whatsoever Box was broken into - have pictures - sent me a box that should have been scrapped. I know you won't but give me a call to discuss 267-274-3110 because you have no Customer Relations

Todd G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK E. 
Clasificación:
5.0

Very organized and polite. Everything I needed was there.

Beth C. 
Clasificación:
2.0

The worst moving experience I've ever had. The one and only bright spot out of the 3 areas I hired you in was the outside moving help. They were stars!! But the mistakes you made with the truck and storage made an awful day the absolute worst day I've had in the last 10 years. They make every thing seem possible online, but once you've done the reservation, they're employees are the ones that have to try to shuffle everything to make it happen, and most times they can't do it. I'll never ever recommend uhaul to anyone at this point now. And I'm seriously considering a lawsuit at this point. I'm disabled and had a reservation but they made me run in the Arizona sun to make up for their mistake, and I'm still paying the price physically.

Selena J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas B.  |  Overall Experience 
Clasificación:
3.0

Surprised that uhaul doesn't pro-rate and reimburse you for the remainder of the month that you didn't use when you close your account.

nick f.  |  Overall Experience 
Clasificación:
1.0

After making a reservation using our free month offer from a truck rental, I was informed that it cannot be honored because the facility was almost full. So basically they refused to honor the promised free month due to being at capacity and God forbid they lose $135 after I just spent over $1,800 for a rental. Seeing how I needed the space that day and had movers hired, I had no choice but to agree to the complete and utter disregard for following their own promotion.

Jamie V.  |  First Impressions 
Clasificación:
5.0

When I arrived Evan was working with a customer who had reserved a truck at a nearby location that happened to be closed on Sundays. He didn't have the size truck she had reserved and she was very frustrated. Even calmly provided her with multiple other options (without letting her throw a fit) and worked with the woman until they found an arrangement that would work for her. It easily took an hour. In the mean time my digital check in went smoothly and my truck was ready and waiting when I arrived.

Emily B. 
Clasificación:
5.0

Friendly and professional staff

RONALD A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kyle P. 
Clasificación:
1.0

This is an insanely overpriced service. I was forced to load my box a full three weeks before it was guaranteed to arrive and it still arrived late!!! And the communication was awful. The service staff at each location were great, but a number of times no one could confirm if the box had arrived or when it would arrive. This was very expensive and stressful. Would not use this service again.

Rebekah K. 
Clasificación:
4.0

Need more employees to speed up returns, check out & propane services. Guys are working hard but there's not enough of them on a Monday morning.

PATRICIA R. 
Clasificación:
5.0

Easy returns, no issues, quick.

Brittany H. 
Clasificación:
5.0

Nice customer service.

ANDRES Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRED F. 
Clasificación:
1.0

El cliente no dejó un comentario.

JEREMY R. 
Clasificación:
5.0

Every employee there was friendly and helpful

EVAN M. 
Clasificación:
4.0

Upon return of vehicle, it took awhile for the employee to come out.

VERNITA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

andy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
5.0

Very convenient location

sharon W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DENYRO D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn W.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Herman L.  |  Overall Experience 
Clasificación:
1.0

Staff was not friendly. I called prior to last billing cycle, and I was still billed for a complete cycle when, only needing to use half of the month. Move out date was 8/2/2021 not 8/6/2021

jasmine W.  |  Overall Experience 
Clasificación:
5.0

Friendly, supportive, and attentive to getting everything setup and taken care of!

PAUL H.  |  Overall Experience 
Clasificación:
5.0

HOWEVER...I am VERY upset with corporate. We were told the cost included 30 days of free storage. When we arrived at our destination in Marana AZ, we found that they were not participating, as they do not have the capacity. I view this as bait and switch, and will be telling others. I paid $105 plus insurance for what was supposed to be free.

Marta D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Guy G.  |  Overall Experience 
Clasificación:
5.0

Dominic was very helpful and went out of his way to assist us at the counter and in the facility.

Virginia Y.  |  First Impressions 
Clasificación:
5.0

All staff were well educated on all uhaul equipment and happy to guide us to the right fit. Josh has been an excellent point of contact and makes the rental and check in/out process simple and quick. The equipment I rented was clean and worked properly. The storage units I had for 10 months were perfect.

STEVE C.  |  Overall Experience 
Clasificación:
5.0

I had no problems with the people and the place... everything worked out great

Steve S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly V.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

John B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter W.  |  Overall Experience 
Clasificación:
5.0

It was a great temporary option for our storage needs. We will come back if we need storage again.

INEZ S.  |  Overall Experience 
Clasificación:
5.0

you have a location on I-10 frontage St Marys that the girl was very rude. I went over too your Frontage Ina and was treated with respect and kindness.

Ralph B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Suazanne C.  |  Overall Experience 
Clasificación:
5.0

Very friendly people

Martha H.  |  First Impressions 
Clasificación:
5.0

Everyone was professional and pleasant.

Martin M.  |  First Impressions 
Clasificación:
2.0

Manager is not pleasant. Never returned message about prorate. No prorate of storage fees when moved out a week and a half into the month.

CRISTA C.  |  Overall Experience 
Clasificación:
5.0

Very helpful people and it is in a convenient place.

Martin C.  |  First Impressions 
Clasificación:
5.0

Clean well maintained secure and staff is professional friendly and helpful. I've used this facility twice and would again if need came up. Definitely recommend to use this facility!

AMY J.  |  Overall Experience 
Clasificación:
5.0

Manager Joshua and his staff were extraordinary.

robert s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Julia S.  |  First Impressions 
Clasificación:
5.0

Great facility and the people working there are really helpful and friendly Thanks

Joseph C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M.  |  Overall Experience 
Clasificación:
5.0

I worked with JoAnn, she was incredible. I've been in the service industry for a long time and this is one of the top customer service experiences I've had. She was friendly, accommodating and truly went above and beyond for me. I will absolutely recommend U-Haul to a friend. Thank you JoAnn!!

Samantha F.  |  First Impressions 
Clasificación:
3.0

Everything is fine. Very disappointed to learn upon arrival that the free months rent was not honored. We should not have been able to book it as a free month if was not possible. That's not an honest practice.

Douglas R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JOELLA K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kisha A.  |  Overall Experience 
Clasificación:
5.0

Highly recommended

ELIZABETH C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMMY T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ronald l.  |  Overall Experience 
Clasificación:
5.0

Facility was always clean, personnel very helpful.

CHRISTINE H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JOANNE M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Lawrence h.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Dorothy P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES / BRENDA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELLE H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Abigail S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle b.  |  Overall Experience 
Clasificación:
2.0

Manager was not helpful and borderline rude. Other person helping tried to be a bit better and was not rude but the manager's attitude was very poor.

CRISTA C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob S.  |  Overall Experience 
Clasificación:
5.0

I was surprised at how clean our storage unit was after nearly three years.

Colleen M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

delores a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca A.  |  Online Move In 
Clasificación:
5.0

The unit was well maintained. The staff was very helpful. The check in and check out Was easy and fast.

Burt M.  |  Overall Experience 
Clasificación:
5.0

Our company has used this facility previously and have been satisfied

clariant c.  |  First Impressions 
Clasificación:
3.0

Just didn't care for the continued raising of the prices. Your price was quickly outpacing the valu

STEVEN C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

sherry b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Teri L.  |  Overall Experience 
Clasificación:
3.0

The plug-in receptacles were not operating properly.

Ferdinand T.  |  Overall Experience 
Clasificación:
5.0

The gentleman who helped us really knew what he was doing

robert s.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Lebecca R.  |  Overall Experience 
Clasificación:
5.0

Michael is the man!

Jason F.  |  Overall Experience 
Clasificación:
5.0

Very kind, considerate and helpful. A sparkling clean place. TY. 

PIPER H.  |  Overall Experience 
Clasificación:
5.0

Nice clean storage. Was good to have my things In The climate control section Staff went out of there way when something fell on my and I needed help getting in to clear it so I could raise my door.

amy b.  |  Overall Experience 
Clasificación:
5.0

Easy in easy out, the.

Tony A.  |  Overall Experience 
Clasificación:
5.0

Clean facility, knowledgeable and friendly staff, and most importantly has what I feel are the vital components; which provide peace of mind and ultimately make the decision to store items at this U-Haul reassuring. Thank-You Josh and staff!!! Excellent work and very refreshing to be able to recognize a team that takes a level of pride in providing a service

Mark T.  |  First Impressions 
Clasificación:
5.0

I had my rental on auto pay and my card quit working so I had my bank make me one. Unbeknownst to me my auto pay was interrupted, I received a late notice with a late fee. So my first thought was is all my stuff gone? I called Josh the manager at the store to get this straightened out. Once he explained about experation on card and cc numbers changing when getting another card. I would have thought the idiots at my bank would inform me about it. Go figure . Then the extra amount was a blow also. I know it is only $16 but right now every penny counts. Josh explained everything to me and he took off the late fee. Most places dont operate like this especially corporations because it is about the bottom line. Now remember I have multiple life issues going on now that the last thing g I need is another headdd ache. With josh taking off the late fee ( without having to argue about)made my day. Because of his kindness I will be renting for at least two more months at $76 per mo. Instead of paying the whole bill and closing out my storage with yall. So acting in good faith for me as a customer , your company just profited $132 instead of $16. Not to mention me talking to everyone about it and I have a big mouth. I have spoken with josh before and he has always been a professional but today he went over and above . He deserves to be recognized and not just by me. I hope you ( uhaul) treat and acknowledge your employees that got over and above like josh took care of me yesterday. Gracias por tu tiempo. I would like a call back from corporate to know this does not fall on deaf ears. Thank you again

donald t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

sean b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

delores a.  |  First Impressions 
Clasificación:
5.0

Clean truck, easy move in, no issues

Dakota D.  |  First Impressions 
Clasificación:
4.0

I still have over 3 weeks left on my lease and you guys will not prorate it which I think is very sad I should have just left my lock on there until it was up but instead I heard on the phone you guys didn't have no 10x15 s available there so I'm sure he got filled right away and I can't see why I couldn't get prorated on my storage unit !

TROY H.  |  Overall Experience 
Clasificación:
5.0

Great staff. Very helpful. Storage area always clean and well kept. Great place!

Stephen M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina G.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

JOHNATHON D.  |  Overall Experience 
Clasificación:
4.0

Long wait times in office.

Carol R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanne F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna N.  |  First Impressions 
Clasificación:
4.0

Thank you for your service

elesica d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

abigail a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike J.  |  First Impressions 
Clasificación:
3.0

Can not lock storage unit. Friendly staff said they'd fix it and call. Haven't heard yet if I can start my storage. I feel as if I'm being charged although I can't use it, not sure what I can do. I tried to call twice and was on hold for 10 minutes both times and had to hang up because I was too busy to wait longer. Maybe Uhaul could reimburse my non-use time or something? Don't want to complain, just confused about what to do.

Tony A.  |  First Impressions 
Clasificación:
5.0

They were very professional Marcus who assisted me was very professional and attentive. Evans the other staff was also attentive. Sorry if I didn't mention the other staff. Thank you for not being racist and so rude due to covid - 19 because i am an Asian woman. I had encountered many since i moved to Tucson. The worst one was I couldn't try a dress that i wanted to buy but other customers can because i walked out and stay near the door i saw other ladies try the blouse. Again thank you Uhaul staff.

ELIZABETH C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Abigail S.  |  First Impressions 
Clasificación:
5.0

Staff is supper helpful and friendly.

Daniel G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ashley s.  |  First Impressions 
Clasificación:
5.0

Evan was friendly, professional and helpful. The unit I rented, a 10x15 was exceptionally clean...looked like new.

Jay M.  |  First Impressions 
Clasificación:
5.0

Very friendly and helpful.

Burt M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

sherry b.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MARY G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

TIALISA F.  |  First Impressions 
Clasificación:
5.0

Needed a spot to park my RV and made the call to Josh who was very accommodating and super friendly. His lot is clean, well lighted and has a rodent control program that was important to me when parking and RV outside. Just a perfect spot for me 

Thomas W.  |  First Impressions 
Clasificación:
5.0

All staff was wonderful ,very courteous and professional and they made me feel very comfortable you have a GREAT bunch of people there and they deserve to be recognized thank you and a $raise$ would be nice for them because you don’t get nice help like that at other places U-HAUL is great thank you my name is David Perez .

david P.  |  First Impressions 
Clasificación:
5.0

Very professional and no problems

Stephen M.  |  First Impressions 
Clasificación:
4.0

The first 2 contacts at this facility there were no vacancies. The staff would not take my name for a waitlist. On the third call something had just opened up. Not the best customer service. So disappointing.

Mark D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dennis T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter N.  |  First Impressions 
Clasificación:
5.0

I work nights so being able to do everything on line was very convenient for me. Property is very clean too.

Susan H.  |  Online Move In 
Clasificación:
5.0

Made moving easy and friendly staff both renting and checking out uhaul and storage

Anthony e.  |  First Impressions 
Clasificación:
5.0

Wonderful customer service, even assisted when I was unable to install the antisway on my trailer, the gentleman came and did it for me. Always use Uhaul and I'm never disappointed.

Andrew E.  |  First Impressions 
Clasificación:
5.0

Great facility and service!

Richard P.  |  First Impressions 
Clasificación:
5.0

This U-Haul site has a secure gate which is the main reason for selecting it.

Todd H.  |  First Impressions 
Clasificación:
4.0

So far so good. I’m happy

mark b.  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente 

Dora J.  |  First Impressions 
Clasificación:
5.0

Very nice customer service very professional ..Thanks U-Haul your the best!

marcus c.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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