After dropping off the truck, the girl that checked the truck in for us was absolutely disgusted at the fact that I was driving this vehicle in this condition. She did recommend that I contact U-Haul and I hope that this review will suffice. It was an extremely hazardous vehicle to drive and to top it off, it was torrential down pour that day. I can't imagine if a rock hit the windshield at one point and it shattered while I was driving.
Comentarios de los clientes para U-Haul Moving & Storage of Manchester
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Testimonios de clientes recientes de U-Haul Moving & Storage of Manchester
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All good except the heat system failure. But, the reaction was swift and they did well with the cleanup and insurance.
Thanks for yours service
OLIVIA IS AMAZING 👏
Sonya , Anthony, and the rest of the staff are knowledgeable, professional and helpful!! Thanks for making our moving and storage needs less stressful.. STAY SAFE- STAY WELL Ron and Jenn Arpin
Thank you.👍
Awesome service 👍
Anthony very knowledgeable, multitask employee. Although Anthony is only one staff member who I feel is a valuable team member there were two females who really needs to be retrain on customer interaction, Swearing and voicing there opinion in front of other including myself.
Waited for at least 10 min or so. One person working in the front, finally another person comes to help but he's not familiar with the process so had to end up waiting for the other lady anyways to help. So instead of something that should of been 5 or less minutes since I already had a reservation took almost 20 minutes. But staff are nice and helpful.
Great people helping at desk. Feels safe and clean
Thank you very much.
Nice people very polite very helpful. Thanks everyone. Merry Christmas to all .
Great customer service experience!
The service was great
I paid my bill on the 7th of November I moved out of the storage on the 16th of November I paid $169.00 when I went to close the storage unit I didn’t get a refund. I’m blackballing U-Haul thieves.
Best moving experience that we could have had! Great and helpful staff!! Thank you!!
Everyone was so helpful after our 18 hour drive to our storage bin! They did everything to make our room setup and truck return an easy process. Me and my sister were so grateful!
I was with them over a year and actually didn’t even visit my unit at all. The benefit is the climate control building. All property and clothes were exactly how I left it. Secured and clean location.
The general manager is a HUGE ASSET to UHaul! She is always accommodating, thoughtful w/ suggestions, pleasant, knowledgeable and is easy to talk to! Clearly enjoys her job - benefitting customers!
Excellent. Higjly recommend.
Four experiences w/UHaul were fabulous w/ one exception. I returned keys to a young male clerk who never logged the returned truck into the database. They thought I stole it! It was safe & sound!
Great service at both locations
Most helpful and courteous service today
The checkout process was outstanding. All employees involved in the storage and vehicle rental processes were friendly, efficient and helpful.
Very polite and very friendly.
Lighting in front of building was poor. Led to believe 24 hour access was available when keycards were given. Unable to reach staff after hours. Happy $ was reimbursed for hotel after not getting in.
everyone was helpful. my only issue was i got a one way truck so when i went to the location to drop it off they said i was suppose to return the truck in Manchester. even when paper work differed
Everyone was very very helpful!!!💯
I expected a prorated fee for the last month of storage. I emptied the unit 1 week after being billed. What’s the policy on that?
Jennifer was awesome. Even better was the fact other Uhaul customers , Austin & Hope, were dropping some stuff off in their unit. Austin offered to help us unload our truck. What a great guy!
This was my first time renting a u-haul truck and storage unit, and I am thrilled. With all the stresses of moving it was such a relief to have had such and easy, straightforward experience.
This U-Haul location was fine for storage. However, the staff seems to know more about trunk rentals and less about the storage and moving processes which was NOT helpful to me.
Highly recommended.
Need to have more parking area for loading and unloading
arriba