Shirley F.
El cliente no dejó un comentario.
Comentarios de los clientes para U-Haul Moving & Storage of Malvern
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de U-Haul Moving & Storage of Malvern
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Caitlin D.
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First Impressions
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We reserved a 10x10 unit and unfortunately when we arrived with all of our things we were storing, we were told there was no 10x10 units available. We were not notified of this prior to arriving with our Uhaul truck full of items we planned to store in a 10x10, and we had to make multiple trips to take things back that could not fit in the 5x10 unit we were given. The staff was very friendly and accommodating - so no issues at all with the service.
KAREN I.
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First Impressions
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Angelo, I know we all can have a bad day, unfortunately for me your man seemed to be having a bad day while I myself was having one of the worst days of my year.
Doug F.
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First Impressions
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We rented a 10x10 unit. Staff was fantastic and explained everything in detail. Couldn’t ask for a better experience.
Thomas W.
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First Impressions
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none
Hassan J.
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Overall Experience
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The 2 bearded men that were there were unpleasant! Arrogant almost condescending! Can someone in higher management teach them customer service please!! Good business is repeat business..
Chris O.
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Overall Experience
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Easy. Nice. All employees were friendly and helpful.
Cameron C.
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First Impressions
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Angelo made the entire experience difficult. Very bad experience. Would like to speak with district manager or higher. Cam Cloeter 9089-310-8680
Chris O.
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First Impressions
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Angelo and Harry were very nice and professional.
Cathy L.
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Overall Experience
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Storage unit was fine, but the commuication between the website and office does not exist. I spoke to two office staff two months in a row to put me on auto-billing --- I was charged later fees each time because they didn't do it. Then when I checked out, I used the website because clearly the office staff didn't follow-though. Guess what, my check out was not processed. I stopped into the office just to confirm, and he had to do it manually. Why waste my time.
Thomas S.
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Overall Experience
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Thank you
michael c.
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Overall Experience
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good experience; good staff.
Phillip M.
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Overall Experience
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Great location
Thomas S.
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First Impressions
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Everything went Great, So helpful thank you..
Edward O.
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Overall Experience
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The staff was friendly and nice. However, there was a ton of dust and insects all over the furniture and there was mold growing on a couch stored here... good storage for non-cloth items.
Homayoun N.
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First Impressions
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Thank you for taking care of my business quickly.
ELIZABETH D.
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Overall Experience
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No complaints about this storage facility. Angelo and his crew were efficient and understanding of the twists and turns of my holiday weekend move. I recommend this business.
brigitte b.
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Overall Experience
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Clean Easy access
Erica B.
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Overall Experience
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The staff were very helpful during our move!
Harrison C.
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First Impressions
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The whole process was a mess
Christian W.
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Overall Experience
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Large number of UHAUL trucks stored near units prevented being able to lock the main access gait. Other than this, no concerns.
Erica B.
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First Impressions
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The uhaul employees were kind, helpful, and sympathetic with us despite being extremely busy. We would definitely recommend this location to others.
Cenobia A.
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First Impressions
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Customer Service Agent was very professional throughout the process.
christine p.
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First Impressions
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Efficient
Matthew S.
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Overall Experience
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The manager, I believe his name is Bill Fredericksen (sp?), was the rudest, most unprofessional person I have ever dealt with. I will NOT be returning
christopher h.
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First Impressions
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The manager Angelo and the woman showing was very professional and friendly. Amazing how much it has grown and changed over the last 20 yrs. Used to be poorly staffed with 1-2 people and unwelcoming.
thomas a.
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Overall Experience
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I have rented trucks here a few times this was the first time I rented Storage space. Employees are very helpful and would recommend this place for storage also
RONNIE W.
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Overall Experience
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Excellent team
Debra E.
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Overall Experience
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Staff very helpful and courteous
Mary H.
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Overall Experience
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Convenient and great experience
Alexandra W.
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Reservation
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Reserved online, showed up & no units of that type available. 1 unit avail. Looked @ unit, already in use. Told to move into diff unit # & would update contract. NEVER DID, ended contract w/o notice.
arriba