Customer Reviews for U-Haul Moving & Storage of Malden Center

3,948 comentarios

124-126 Eastern Ave   Malden, MA 02148
(Eastern Avenue and Phillips Court)

(781) 322-7069

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(781) 322-7069

124-126 Eastern Ave
Malden, MA 02148
(Eastern Avenue and Phillips Court)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The UHAUL office manager Nicole Taylor, is VERY courteous and efficient at what she does, and will go out of her way to resolve any issue that you have. Nicole, was not the office manager on my move-in date of 9-28-2019. But since she has been the office manager, my transactions have ALWAYS been positive! I would highly recommend Nicole's facility to anyone.

Anthony C.  |  First Impressions 
Clasificación:
5.0

Nicole Taylor is the best ! Always helpful and willing to assist all customers.

Kenneth M.  |  Overall Experience 
Clasificación:
1.0

My unit was emptied without my knowledge. I was only offered pennies for my belongings that I lost. I was blamed for my stuff going missing. I was the victim of a flood and already lost a lot of my stuff. U-Haul made me lose all the rest of my stuff. I was only able to save a few items

RICHARD V.  |  Overall Experience 
Clasificación:
5.0

The manager was amazing

derek g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ajinkya T.  |  First Impressions 
Clasificación:
5.0

The GM Nicole Taylor was amazing, she gave us options for different units and didn't try to oversell units. She wanted to make sure we could afford units so we didn't fall behind/delinquent and risk losing our property. I was also in office and heard her dealing with another customer and she was really helpfulness I saw that she meant what she said about caring about people. She is GM for a reason!!! Thanks Nicole

Lisa P.  |  First Impressions 
Clasificación:
3.0

Convenient place for storage but I had some issues: 1) my storage unit was on the top floor and had no roof over the unit itself so parts of the building's roof fell all over my things, 2) there isn't enough customer parking so I often had to park in the wrong spots and staff would yell at me to move my car but never suggested where. Otherwise, staff was friendly when I signed and canceled my lease and the units with roofs seemed fine.

Bethany T.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

JULIE M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MARCOS S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JEAN M.  |  First Impressions 
Clasificación:
5.0

Had a great experience working with you all. Nicole, you are a great general manager. Highly recommend!

Alexis C.  |  Overall Experience 
Clasificación:
5.0

Nicole was great!

Dimitar G.  |  Overall Experience 
Clasificación:
5.0

Nicole Taylor was one of the most professional warm people I've ever met. My experience w UHaul was great. Thank you, Dan Clancy

DANIEL C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mansoor S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

joel c.  |  First Impressions 
Clasificación:
5.0

Thank you Wendy for your great and amazing service as usual. Place was very clean, nice, and well put together. Storage was clean and floors were nice and waxed. Overall great experience!! Thank you Wendy you're the best.

LUIS C.  |  First Impressions 
Clasificación:
2.0

The Uhaul staff at Malden were excellent, problem-solving, and helpful. However, the Uhaul system they are working with is broken. When I showed up after a long day of moving out of my apartment (with a Uhaul truck, with moving help hired through Uhaul) having reserved a storage area online many weeks earlier, the unit was not available. While the staff ultimately found a solution (giving me 3 smaller units and a discount), this led to stress, hours of extra time, and hours of expense on my part paying the moving help contractor. If a unit is not available, the system should not offer it. This is 2021. Thanks again to the staff, and I hope management gives them a better service to work with.

Jason S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bharath K.  |  First Impressions 
Clasificación:
3.0

Considering I've never used a storage facility before, I don't have anything to compare it with although, I did like the workers at this particular location. They were helpful, made things easy, and I felt comfortable leaving my belongings with them. Although I do want 24 hours access. That reflects on the company. Gracias.

Lauren S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Regena M.  |  First Impressions 
Clasificación:
5.0

The person that took care of getting me all set up was excellent. Great customer service skills and a very nice person. He interacted with us like we were friends. I was impressed with him and you, Nicole. Gracias

Lynn L.  |  First Impressions 
Clasificación:
5.0

Ms Taylor was very insightful and helped me tremendously. She was courteous and very professional. She really knows her stuff. UHaul is lucky to have her!

DANIEL C.  |  First Impressions 
Clasificación:
5.0

Great staff

Mark H.  |  First Impressions 
Clasificación:
5.0

Nicole was very nice and friendly.she explain the monthly rate and show me 2 different storage to see which one meet my needs .she was excellent.

Marilyn M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Philip B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mijeong n.  |  First Impressions 
Clasificación:
5.0

I didn't get the girl who helped me's name (, she's from Brooklyn) but she was SO great. Super helpful and nice while I was extremely stressed, and I watched her deal with a difficult customer over the phone extremely well. She deserves a raise or bonus!!

Nino C.  |  First Impressions 
Clasificación:
5.0

Staff is helpful, professional and friendly, fhank you for the great service!

Alice L.  |  First Impressions 
Clasificación:
5.0

Gotta love you guys.

Nick O.  |  First Impressions 
Clasificación:
5.0

Staff was very helpful, understanding and friendly! I would recommend this UHaul to anyone who needs a truck or a storage unit! Thank you.....

Sheryl P.  |  First Impressions 
Clasificación:
5.0

No more needs to be said,it Excellent

JOHN M.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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