Comentarios de los clientes para U-Haul Moving & Storage of Longwood

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Longwood

Clasificación general:

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Michael J.
Clasificación:

Nothing your staff is always professional courteous and helpful

Joseph F.
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Everything about my experience with U-haul was excellent; this was my first time using their services. Moving supplies were priced well, and the truck was priced fair as well, ran without complications. I will be using U-haul any time I need to move.

Andre B. | First Impressions |
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All as expected

Sara O.
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El cliente no dejó un comentario.

Jorge M.
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Keep it up. Doing great!

James F.
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El cliente no dejó un comentario.

joshua p. | Overall Experience |
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Staff was super nice and extremely helpful with everything. My experience could not have been better. Would definitely recommend to friends and family.

Julia M.
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At first uhaul changed my location over 30 mins away in orange city. I was moving yo casselberry and would have had to drop it back off in orange city. I called around and got the longwood location. Customer service was great over the phone and in person . Friendly and very helpful during an already stressful time. Thank you

Jason Shawn T.
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Great experience. Thank you!!

Mary F.
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Nothing to improve! Everyone was professional, friendly and efficient.

Dayna P.
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Both Sheila and Jeff were so polite and very accommodating to our needs. Extremely pleased with their facility.

Shawna C.
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El cliente no dejó un comentario.

Casey L.
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El cliente no dejó un comentario.

DANIEL B L.
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Excellent customer service!

Samuel L. | Overall Experience |
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Great staff and amazing attention from the manager! It has been one of three positive highlights of this year for me.

Sheri L.
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The self serve drop off feature for after hours did not work. I tried on 2 different cell phones and it didn't work. I had to come back the next day. This is enough to make me consider not using Uhaul in the future.

Agnes R.
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El cliente no dejó un comentario.

Jasmine J.
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They were very helpful. I had a last minute change and needed the truck for more time. I was freaking out and they were very patient with me. They resolved my problem with understanding and professionalism. I highly recommend them!

Eduardo J.
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the whole process was very easy and quick. the lady who checked us in was very nice and thorough. van was in excellent condition. would def recommend this location and will use you again if need be.

Jacqueline M.
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El cliente no dejó un comentario.

Doug T.
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Should offer xm radio for a fee for one way trucks.

Touline G.
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El cliente no dejó un comentario.

Paul R.
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El cliente no dejó un comentario.

Ronald K.
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El cliente no dejó un comentario.

Thomas L.
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El cliente no dejó un comentario.

Jay S.
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El cliente no dejó un comentario.

Lawrence B. | Overall Experience |
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Sheila was extremely helpful and courteous.

Magdalena S.
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I greatly appreciate your service. I can't ask for more. In all reality Sheila from the location 650 N Ronald Reagan Blvd, Longwood, FL 32750 Was absolutely wonderful. May my day smoother than what I expected. Thank you again 🥰👍

Kristina B.
Clasificación:

The wait when I got there was very long. Since there is only one person working at this location maybe limit how many people can choose the same time for rental pick up. The staff was very nice and apologetic though so I do recommend the location overall

Kyndall R.
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El cliente no dejó un comentario.

Richard S.
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El cliente no dejó un comentario.

Zied A. | Overall Experience |
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staff was great sheila was so professional great experience

Cynthia F. | Overall Experience |
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El cliente no dejó un comentario.

Richard S.
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Kind and knowledgeable staff. Manager very helpful and caring. Very much appreciated.

David H.
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El cliente no dejó un comentario.

danny G.
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I was double charged now MY money is sitting somewhere with me NOT being able to use it because your employees don't know how to use a computer

Mary Z.
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El cliente no dejó un comentario.

James F.
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El cliente no dejó un comentario.

Gregg U.
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I did not like your automated system it was difficult to use.

Dan G.
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I received what I was looking for and more in a very professional set.

Cody L.
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Completely satisfied.

Tiffany F.
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You told us you'd give us a dolly and didn't

tanya C. | Overall Experience |
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3 great years!

Sean M.
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El cliente no dejó un comentario.

Yvette W.
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Manager and staff very kind. Easy transaction.

Harjinder S.
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El cliente no dejó un comentario.

Ken B. | Overall Experience |
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El cliente no dejó un comentario.

Alan B. | First Impressions |
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Very pleasant experience with helpful, friendly, courteous, and professional people!

stephanie b. | Overall Experience |
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El cliente no dejó un comentario.

Jacqueline M. | Overall Experience |
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El cliente no dejó un comentario.

Daniel M. | Overall Experience |
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The staff is excellent!

Carol T.
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The truck was the worst truck I have ever rented from haul. The people that work there are great. May have to consider another rental truck next time!

Steve B.
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El cliente no dejó un comentario.

Daniel M.
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The staff is awesome. Very friendly, professional and helpful.

Nenad T. | First Impressions |
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I relay liked the service it was briefly explained how the system works definitely i will recommend this location to a friends and family's.

Cheryl B.
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Amazing experience. Helpful and courteous staff. Very accommodating.

Alan B.
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Nothing. Good as is!

Raymond R.
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This was a great experience for me and, my family thank y'all very much!

Nino T.
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Sorry to say, customer service was poor. Personnel was short, rude and gave me the impression they didn't want to be there to do their job

Alan S.
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El cliente no dejó un comentario.

Christopher S.
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El cliente no dejó un comentario.

Theron W.
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El cliente no dejó un comentario.

Jose R.
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El cliente no dejó un comentario.

brooke s. | First Impressions |
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OMG, I was blown away by the staffs friendliness and helpfulness!! They were so kind and informative with their products and what they had to offer customers! Thank you so very much!!!!!!!

Jeffery W.
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I can not recommend the blankets at all. They smell, shed fibers, and are very unpleasant to work with. Fiber got all over me and my furniture. I now understand why you must fold the blankets to avoid a cleaning fee as it would be detrimental to employee moral to have them do it.

Jeffrey S. | Overall Experience |
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El cliente no dejó un comentario.

Scott C.
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El cliente no dejó un comentario.

Lourdes C.
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When return the truck to check with us the millage and the truck before we leave the facility, just to be more confident. When picked up the truck, the employee Sheyla was very professional and friendly. Will rent again when need it.

Michael S.
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El cliente no dejó un comentario.

harold B.
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From initial contact inquiring about the availability and reservation of a van, to the pick up and return of the van, I found the entire staff very accommodating to my needs. Smooth process, clean surroundings, and knowledgeable staff made this an extremely stress-free transaction. Maya is an example of excellent customer service.

Sathish Kumaar S.
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El cliente no dejó un comentario.

Neil P.
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El cliente no dejó un comentario.

Jeanne F.
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El cliente no dejó un comentario.

Robert O.
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Everything went well. Courteous and efficient office personnel. The rental truck was clean and operated well. Will gladly use this rental agency again.

Michael P.
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El cliente no dejó un comentario.

Richard S.
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Not take so long for remote check in

Carey M.
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El cliente no dejó un comentario.

Jacob P.
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El cliente no dejó un comentario.

Chris W.
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Any way to increase the parking lot size?

Richard Z.
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Awesome people there, took very good care of me!

MICHAEL W.
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El cliente no dejó un comentario.

Andrew C.
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El cliente no dejó un comentario.

Holly F.
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The experience was great. i would definitely use them again if needed and recommend them. very organized and easy access.

Jonathan O.
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El cliente no dejó un comentario.

Valarie C.
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All good

Edward G.
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Very friendly staff. Got me in and out quickly. The truck was very clean and I was very pleased. Thank you

victor k. | Overall Experience |
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Sheila, the manager was very nice and have very a big heart for customer service

Eduardo M.
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Hope employees wearing mask coz its mandatory now it's pandemic time and sanitized all truck Thanks you

Randall J.
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Only problem was the truck stunk like cigarettes. Everything else was good.

Carl S. | Overall Experience |
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The storage unit assigned was blocked in nightly by rental trucks which was extremely inconvenient. Overall price was way to high compared to local competition.

REBECCA R.
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El cliente no dejó un comentario.

Ruth A.
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El cliente no dejó un comentario.

Lawrence B. | First Impressions |
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Staff were courteous and efficient

Richard G.
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El cliente no dejó un comentario.

Kirk C.
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I thought that U-Haul was big enough to handle tolls as part of the rental. Apparently I was wrong. I will not rent a U-Haul again. I had kept a van for two weeks and paid 850 dollars or so for that rental. However, it incenses me to be charged another 38 dollars for toll citations. Never again.

Carson J.
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Love the mobile checkin!

Altagracia M.
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El cliente no dejó un comentario.

Lindsey M.
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El cliente no dejó un comentario.

Zakiah I.
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El cliente no dejó un comentario.

Michael A.
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After drop off, the rep called me back to let me know I left my eyeglasses behind, very nice gentleman.

Theresa N.
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Great customer service

Angelia D.
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El cliente no dejó un comentario.

Eric K. | Online Move In |
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El cliente no dejó un comentario.

Liana C.
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The ladies up front were very helpful & catering to our needs. Reservations with Jeff were a breeze & i appreciated the real numbers & quote. Thank you all

Kasia O.
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Very pleasant and professional front desk at the time of rental. Easy return process

ANTOINETTE W.
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El cliente no dejó un comentario.

Christopher F.
Clasificación:

I booked a couple weeks in advance for a 10' box truck. I received a call the night before pick up to say the truck I booked would not be at the location and would have to drive 40 minutes to go pick it up. I then changed my booking to what was available at my pick up location to a Cargo Van and was told the first 100 miles were included in the initial Rental rate and any additional mileage charge would be at $0.40/mile. Turns out I was charged $0.69 for my total mileage, so it turned out much more expensive than I was led to believe. I was not a happy. Second time in a row, I have not had a good experience with Uhaul.

PETER M. | Overall Experience |
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Facility was clean- Sheila needs to be fired.

Vicki S.
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Porter checked me in and out and was extremely well spoken and handled things in a very professional manner. Thank you!

Dinelle J.
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El cliente no dejó un comentario.

Cathy L.
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El cliente no dejó un comentario.

Kisha W.
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The truck lights were taped on, the rubber windshield seal flapped the entire ride causing a loud noise, the windshield wiper broke the moment I turned it on, which was during a thunderstorm. It was the worst experience I have ever had

Saumel R.
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El cliente no dejó un comentario.

Mark W.
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El cliente no dejó un comentario.

Michael R.
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truck has a very heavy cigar/cigarette smell have rented same truck several times and smoke smell is almost overbearing. will have to consider different location for future rentals

Edwin W.
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El cliente no dejó un comentario.

KAREN W.
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Sheila was wonderful!.The company website could use some attention. After I made my reservation I was directed to pick up the vehicle at a totally different location which ended up being totally false otherwise all was well.

Brigette R.
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It was a very easy process especially for renting the first time.

Karen G.
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great people...convenient location...parking area very small would be my only complaint. Only rented truck...we do not have storage there.

Stephen E.
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Sheila is incredibly rude, made mocking comments about how SHE thought OUR move should go (keep in mind, I am 7 months pregnant and my husband had to move an entire apartment basically by himself because of that, but according to Sheila, we had a 15 foot truck so it should have been a breeze), and showed extreme unprofessionalism when we dealt with her. I look forward to speaking with her supervisor about these incidents later. We won't be coming back to this location for anything, not because of the equipment quality, but because of Sheila. Way to go!

john B. | Overall Experience |
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They went above and beyond to help me.T.Y.!!

bethany a. | Overall Experience |
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El cliente no dejó un comentario.

ELIZABETH CHERYL K. | Overall Experience |
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El cliente no dejó un comentario.

NANCY P. | Overall Experience |
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El cliente no dejó un comentario.

Patrick R. | Overall Experience |
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El cliente no dejó un comentario.

BRIAN P. | Overall Experience |
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Absolutely fantastic customer service from Sheila and her team! The facility was very well maintained.

Hasan U. | First Impressions |
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The manager I believe her name Sheila is very helpful and professional.

Don F. | Overall Experience |
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Great service. Helped me with an extension to a rental.

dilsy a. | Overall Experience |
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comments ... From the manager to his co-workers, everyone is very friendly and a very nice service is excellent. I will continue to recommend it. To all the friendships ... very professional

Joao a. | First Impressions |
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Service person was great and very professional

Marc J. | Overall Experience |
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Shiela has been so helpful and accommodating, couldn't ask for any better treatment. Thank you Shiela and U-haul

marti m. | First Impressions |
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Made my move as easy as possible. Thank you

Matt M. | First Impressions |
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Shiela & her team did an excellent job! Friendly and helpful. Highly recommended!

amado g. | First Impressions |
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Excellent Service

gregory s. | Overall Experience |
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Helpful and accommodating!!

jerry s. | Overall Experience |
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great experience

ANNA M. | Overall Experience |
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They were always helpful and the facilities were easy to access with the codes.

Kenna C. | Overall Experience |
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Ms. Sheila and her staff were amazing!

Marc J. | First Impressions |
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Fantastic service, so helpful, Sheila was the best ,went over and above, can't say enough , thank you so much, will use Uhaul again for sure

Laura S. | Overall Experience |
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Had to close two office doors to use bathroom. A little daunting.

tamara p. | Overall Experience |
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There was a problem with spiders

Marta P. | Overall Experience |
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I recommend this service! They were so helpful . Thanks!

warren s. | Overall Experience |
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ok

colleen s. | First Impressions |
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The staff at this location worked great together and not only answered our questions but fully explained things so there weren’t further questions. More businesses should treated their customers

Son V. | Overall Experience |
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Keep up the Wonderful customer service. Thank you Sheila.

Delanley-Laurie M. | Overall Experience |
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The staff at the facility was great considering that is not where I reserved the truck from. The truck was very rough. The right back tire was in very bad shape.

Robin C. | Overall Experience |
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The staff was always courteous & helpful , especially the manager! Large ground-floor storage units for easy access and close to police station for added security!

Sergio P. | First Impressions |
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Grest service great people.

DAWN G. | Overall Experience |
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We have rented a storage space from Ronald Regan Blvd Longwood FL location for over a decade. The manager Sheila Welsh has been amazing. She always took care of us.

John N. | Overall Experience |
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Great experience overall at this location

James P. | Overall Experience |
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This U-Haul is the BEST. Always friendly and helpful. The staff are incredible. In a pinch they are always ready to assit. Thanks to all .

David D. | Overall Experience |
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never had any problems

Mario G. | Overall Experience |
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Manager and staff friendly and always always Yelp filo at the Richter moment.

Bill W. | Overall Experience |
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Excellent service. Great attitude!

John N. | Reservation |
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Great service!

DAVID V. | Overall Experience |
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This is one of the best storage experiences I experienced. I enjoyed my interactions with the staff.

edward r. | Overall Experience |
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wish the rates couild be protated as i was out of my unit 1 day after the new month started and was charged for the full month

Luke J. | Overall Experience |
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"Nice!"

Charles J. | Overall Experience |
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Love the staff great ppl if it wasn’t for them I would of been somewhere else. Thank you staff and especially the manager she’s a great lady.

Kurt B. | Overall Experience |
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Great place to store and access your belongs in mid move or transition.

Pavel L. | Overall Experience |
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Excellent

ruby g. | Overall Experience |
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I dont want to say excellent because their is always room for improvement. Thank you.

Roy T. | Reservation |
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Sheila, the GM is always so helpful to whatever our needs are, as we've been a long-time customer. She's always pleasant and greets us by name yet shows outstanding professionalism and honesty.

CRAIG C. | Overall Experience |
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Great people

denise d. | Reservation |
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Bad from the beginning and continues on.

GREGORY W. | Overall Experience |
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The staff has always been courteous and professional. Every tim we had an occasion to visit we were greeted with the same professional attitude from whomever was working at the time. Very nice facilit

MAGNA R. | Overall Experience |
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very helpful and excellent customer service

itza j. | Overall Experience |
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excellent service. the manager is an awesome person, also the staff. thanks for everything

Brittanni M. | Overall Experience |
Clasificación:

Very great customer service

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