Customer Reviews for U-Haul Moving & Storage of Longmont at Hwy 66

2,010 reviews

3885 Highland Dr   Longmont, CO 80504
(Hwy 66 & Foster Ridge Dr follow signs for the Park & Ride)

(970) 535-6262

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(970) 535-6262

3885 Highland Dr
Longmont, CO 80504
(Hwy 66 & Foster Ridge Dr follow signs for the Park & Ride)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Sven N. 
Rating:
5.0

Customer did not leave a comment.

Paul D. 
Rating:
5.0

Patricia and Sookie and Aiden are amazing. They are professional, supportive and kind. Whatever you need, they rush to help. This is the best Uhaul storage we've ever used.

Cynthia B.  |  Overall Experience 
Rating:
1.0

I had issues with this trailer. It was filthy and with past experience with Uhaul, I inspected the brake fluid reservoir. You can see that is has been leaking as there was considerable oil under the brake actuator. The person chewed me out for looking at the oil. (Irented a similar trailer in Amarillo 30 days ago and the brake reservior was dry and brakes inoperable)

Clark M. 
Rating:
5.0

Great and prompt service

Nicholas M. 
Rating:
5.0

Customer did not leave a comment.

pro s.  |  First Impressions 
Rating:
5.0

Excellent customer service and help with the reservation.

Bryan G. 
Rating:
5.0

Great service

William D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

August K.  |  Online Move In 
Rating:
5.0

They were very nice and most accommodating. The free storage unit was a blessing at the end of a difficult move.

Rita J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY W.  |  Overall Experience 
Rating:
5.0

Best Uhaul agency around!

Paul S. 
Rating:
5.0

Thanks!

YANNICK H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathleen H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rhonda B. 
Rating:
3.0

Easy to schedule and pick up

JEFFREY S. 
Rating:
5.0

Excelente costumer service. Thanks Patricia.

Eduardo F.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Luke H.  |  Overall Experience 
Rating:
1.0

I had to wait 10+ minutes for someone to help me while they were on the phone including one of them on a personal call watching me waiting, only for them to tell me I needed to check in online which took another 15 minutes or so. At another location last month, I was in an out within a couple minutes!

Curtis B. 
Rating:
5.0

Great Rental Experience

John A. 
Rating:
5.0

Customer did not leave a comment.

Perry M. 
Rating:
5.0

Customer did not leave a comment.

Matthew F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gregory C. 
Rating:
5.0

yeah that the after hours drop off is to long in the way that the page keep timing out (example take photo of dash, done now photo of back of truck - get out of cab walk to the back open door and timed out that quick.

william H. 
Rating:
1.0

First find a new GM for that location she is surly at best. Since UHaul centralized the reservation system about 4 years ago, I avoid renting from UHaul if anybody else has the equipment. It would be nice if UHaul went back to making sure an item is available to be picked up at the location it was reserved not 1/2 hr away. Make sure to preserve the pick up time. Assuming that many customers will need a little extra time with their rental and don't double book equipment and then blame the customer. Blockbuster also had the blame the customer for not returning rentals in time approach.

Peter D. 
Rating:
5.0

Customer did not leave a comment.

Armando F. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

They are great.

Steven B. 
Rating:
5.0

I had an amazing experience with very professional ad friendly stuff. As soon as I pulled in my truck was pulled up and ready to go.

Juma B. 
Rating:
5.0

Customer did not leave a comment.

Marissa S. 
Rating:
5.0

Customer did not leave a comment.

REGINA F. 
Rating:
5.0

Friendly and helpful. I would use them again.

WAYNE S.  |  Overall Experience 
Rating:
5.0

This location was easy to work with, the employees were super nice(even when my husband wasn't) and gave advice to help us save time and money! I appreciated the helpful and kind service during a move.

jamie C. 
Rating:
5.0

Customer did not leave a comment.

Ryan L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ryan m.  |  First Impressions 
Rating:
5.0

The manager, Patricia, was a pleasure to deal with. I'd highly recommend reaching out to her for your storage needs.

Blair C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles L.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sara F. 
Rating:
5.0

The employes at this location are hands down some of the best and most helpfull out there and the equipment is always clean and ready to go.

TORRENCE H. 
Rating:
5.0

Customer did not leave a comment.

David S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

KENNETH S. 
Rating:
5.0

I had a great experience so no known improvement required

William H. 
Rating:
5.0

Customer did not leave a comment.

Clinton K. 
Rating:
5.0

Wonderful people to work with.

robert k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLINTON K.  |  Overall Experience 
Rating:
5.0

The girl who helped us on Friday evening was very pleasant and competent in her position. The equipment was ready when we got to the site. It was clean and well maintained.

Thomas R. 
Rating:
5.0

Made my move a little easier.

goldry R.  |  First Impressions 
Rating:
5.0

Wonderful staff

Jarrid F. 
Rating:
5.0

Customer did not leave a comment.

Tyler L. 
Rating:
3.0

Let customers make the decision of renting a dolly before they get the truck. Dolly is positioned in the way and takes up space.

Jeremiah W. 
Rating:
5.0

The location is fantastic and the staff was always available, helpful and extremely courteous. This is my second time to do long term storage with them and it's been an exceptional experience both times.

Beth D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deana R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert N. 
Rating:
5.0

Great customer service and flexible with rental. Thank you!

John R. 
Rating:
5.0

Customer did not leave a comment.

JANIS M. 
Rating:
5.0

Don't change anything! Great service and very clean equipment.

Johnny R. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW C. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

Thomas A. 
Rating:
5.0

Thank you! Will use again.

Jeremy B.  |  First Impressions 
Rating:
5.0

Aiden was AMAZING! He juggled 4 of us customers beautifully and really knows his store and equipment and how to install and uninstall and take care of every need. He was servicing and checking on the whole location before I arrived. I worked for Nordstrom 9 years and represented builders in model homes and have been a Realtor 29 years totalâ€"-and in repoing builders I combed my site and homes and lots… Aiden is a top knot head pro! I would've assumed he was an ownerâ€"he was a wonderful face of Uhaul and that location and all 4 of us left happy and well served! Thank you!!

Kimberly P. 
Rating:
5.0

Agent was knowledgeable friendly and answered all our questions. Made the rental very easy and fit our budget.

Michael J. 
Rating:
3.0

They were fine. A pretty average experience and made me wait a little bit to return my truck after a 5 Day Rd. trip which was kind of annoying but also what can you do.

MICHELLE M. 
Rating:
5.0

Transmission on the truck I used might need a fluid change or something - lots of over-rev and gear slipping.

Dale R. 
Rating:
5.0

The manager was and is outstanding.

John F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cameron U. 
Rating:
2.0

The truck was in horrible condition, rattled the entire drive. This location was 31 minutes from the original given location by UHaul. 51 minutes spent on hold just to be disconnected. Arriving by plane and going to 2 different locations, spending an additional $110 in taxi's was beyond upsetting.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Susan S. 
Rating:
5.0

Customer did not leave a comment.

Gabriela J. 
Rating:
5.0

Very nice staff

Keith M. 
Rating:
4.0

Customer did not leave a comment.

CLINTON K.  |  First Impressions 
Rating:
5.0

Great customer service

Bruce G. 
Rating:
3.0

Customer did not leave a comment.

Donald W. 
Rating:
5.0

The man and later woman who were working were exceptional human beings. Courteous and nice. Thank you for making this part of our move easy and smooth.

Adam B. 
Rating:
3.0

Customer did not leave a comment.

Alan B. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer service lady was fantastic.

shawn C. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Staff was very knowledgeable , efficient , and helpful .

Douglas A. 
Rating:
5.0

Customer did not leave a comment.

Bennett H. 
Rating:
5.0

On line check in was easy. The staff was real nice. Easiest rental I've ever done plus the price was reasonable. Thank you U-Haul

BYRON A. 
Rating:
5.0

The customer service was superb by Patricia and Aiden. They make the process easy and hassle free.

Morris H. 
Rating:
3.0

Customer did not leave a comment.

Jason B. 
Rating:
5.0

Great customer service and very easy pick up and drop off!

Amy B. 
Rating:
5.0

Customer did not leave a comment.

Dylan Thomas R. 
Rating:
4.0

The guy on staff was excellent. I was frustrated and short tempered. He not only didn't take it personal but was very understanding. I also noted him pulling a weed growing nearby as he was doing the walk around and inspecting my return. That level of attention to detail is quite rare. Definitely not a level I would expect at such a business.

Keith A. 
Rating:
3.0

We reserved a 20 foot truck almost 2 weeks in advance and we're guaranteed availability. 2 days prior to our pickup, we were informed that they didn't have the truck we were guaranteed. They were unable to offer a comparable truck and we had to do double the amount of trips we were planning on.

Henry Z. 
Rating:
5.0

The customer service was great. He helped get us set up and ready to go!

Ashley S. 
Rating:
4.0

Customer did not leave a comment.

alex k.  |  First Impressions 
Rating:
5.0

Excellent costumer service, friendly. It've been a good experience. Thank you so much for all

Eduardo F.  |  First Impressions 
Rating:
5.0

Excellent service. I felt welcome there

Eduardo F. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Eric G. 
Rating:
5.0

Best customer service of any Uhaul location I've ever used! So kind, compassionate and helpful.

Cindy B. 
Rating:
5.0

Customer did not leave a comment.

Meri R. 
Rating:
5.0

Great customer service

Danny P. 
Rating:
5.0

Customer did not leave a comment.

JAMIE LYNN V. 
Rating:
5.0

The professionalism and kindness of Sukie and Patricial is without question, the best experience we've encountered during this move. And that is saying something because we've only had positive experiences. There were a couple hiccups with booking but this facility is stellar. Would highly recommend to anyone.

Cynthia B.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Bill M. 
Rating:
3.0

Customer did not leave a comment.

Garrett B. 
Rating:
2.0

I ordered a dolly and didn't get one. I also drove less miles and my overall bill was only three dollars less. The dolly itself is seven if I drive 5 miles less than I anticipated and didn't get a dolly that was $7. So I believe my bill should've been much slower. At the very least seven dollars lower since I didn't have a dolly. But I had people waiting on me and I couldn't continue to argue with the gentleman at the counter about the math. He couldn't really explain to me why the price was the price and only three dollars less than the original price that included a dolly and more miles.

KENDRA C. 
Rating:
5.0

The young gentleman who assisted us was quite pleasant!

Lamont O. 
Rating:
4.0

Location was too far (30 miles) from Boulder CO

Greg O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Uriel G. 
Rating:
5.0

Customer did not leave a comment.

Brad K. 
Rating:
3.0

Enjoyed the contactless pick up and drop off options but had lots of troubles using the app

Kimberly T. 
Rating:
5.0

Highly efficient very friendly

EDWIN W. 
Rating:
5.0

Sukie was extremely helpful, efficient, and kind throughout the whole process!

Holden M. 
Rating:
5.0

Customer did not leave a comment.

Kristin E. 
Rating:
5.0

Customer did not leave a comment.

Stacey C. 
Rating:
5.0

Customer did not leave a comment.

Alan C. 
Rating:
5.0

2nd time I've rented here. Perfect experience from start to finish, very friendly. Patricia is a ROCK STAR as is her staff. Tom & Sue Blahak

THOMAS B. 
Rating:
2.0

The truck is unsafe to drive at speeds over 58mph. I am really upset about having my one way reservation for 5/15 when I have to be out of my house on 5/17. I will never use U-haul again. Ever.

LARRY L. 
Rating:
5.0

Customer did not leave a comment.

Robin B. 
Rating:
1.0

I was charged for gas, even though I put gas in. The driver's door wouldn't shut as well.

John B. 
Rating:
3.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

Jonathan W. 
Rating:
5.0

Really appreciate the great service!!

Zachary S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM A. 
Rating:
5.0

Customer did not leave a comment.

Randy C. 
Rating:
5.0

Everything went so smoothly! The truck was available, clean, and well-maintained. We were so thankful! Moving is stressful and this was a fantastic experience! And it was so much less expensive that other truck rental places! I would 100% recommend this location and its services!

Whitney W. 
Rating:
5.0

Everything was great! I went to this location cuz it was open later and fit into my plans better.

frances W. 
Rating:
5.0

Great customer service. Recommend this location for good customer service and easy access!

Sam M. 
Rating:
5.0

the person I turned my equipment into was very friendly and I was in and out quickly.

Russell B. 
Rating:
3.0

Customer did not leave a comment.

Gabriel C. 
Rating:
5.0

Wet clean and organized.

Bernard M. 
Rating:
4.0

Customer did not leave a comment.

Monica B. 
Rating:
5.0

Customer did not leave a comment.

Tanya C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven P.  |  First Impressions 
Rating:
5.0

Great folks! Very helpful and accommodating. Have rented here before and prices are lower that most other places.

Bryan J.  |  First Impressions 
Rating:
5.0

thank you!

Robert H.  |  First Impressions 
Rating:
5.0

The folks managing this location are friendly, knowledgeable, and most helpful. They made everything very easy. Fantastic!

KAREN S.  |  First Impressions 
Rating:
5.0

The staff is very friendly and helpful

Tony T.  |  First Impressions 
Rating:
5.0

Professional with a human touch

Christine C.  |  First Impressions 
Rating:
5.0

Very helpful staff

MIKE R.  |  First Impressions 
Rating:
5.0

Very friendly and helpful.Nice clean,well maintained facility.

jon m.  |  First Impressions 
Rating:
5.0

Thank you for you kind service. I even purchased wall art here!

Robin W.  |  First Impressions 
No reviews have been submitted for this location.

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