Customer Reviews for U-Haul Moving & Storage of Litchfield Park

4,746 comentarios

16835 W Northern Ave   Litchfield Park, AZ 85340
(1/4 mile west of the Wildlife World Zoo on Northern Ave)

(623) 535-3898

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(623) 535-3898

16835 W Northern Ave
Litchfield Park, AZ 85340
(1/4 mile west of the Wildlife World Zoo on Northern Ave)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

I received 3 call from staff instigated by my wife. They demanding I tell them where the key for the unit was located. Your staff should never have made a call to me on behalf of my wife. She is an adult and is more than capable of using the phone by herself. Advise your staff they should stay out of things they know nothing about. I can understand making 1 call but after that they should have let it go. The 2nd and 3rd calls got rude, demanding and almost treating. If you have any questions you can call me at 480-201-6184.

Dave H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN S. 
Clasificación:
5.0

Best customer service and I'll be a return customer and recommend family and friends, thank you

SAMUEL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos R.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

NATHANIEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

bruce H. 
Clasificación:
5.0

Helpful, knowledgeable, and friendly staff.

Greg M.  |  First Impressions 
Clasificación:
5.0

This is the best customer service I have ever had at U-Haul!! My wiring had a bad component and the Owner sent his Electrician to fix the problem!! The owner Wayne did all of my hookup work himself!!! The king of SERVICE! 5 Stars for Litchfield U-Haul!!!

DAVID H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NORMA H. 
Clasificación:
3.0

My free lock was NOT in my unit and the alarm kept going off the whole time I was trying to move my stuff in which delayed my process even longer due to the loud noise and the headache I was given

Amanda c.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee H. 
Clasificación:
3.0

I got cheated out of a month rent ! I thought you would adjust my days of usage because I just paid for the next month , I was told that's the way we do business. I was able to squeeze my storage contents into our Moveing pod that why I emptied space 1110.

Bruce P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARICELA A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Justina S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacey C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

TONIA J. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM M. 
Clasificación:
5.0

We had a unit for 3 years, it's very clean and staff was friendly and helpful if needed. If we need to use a unit again I wouldn't hesitate to go here again. I highly recommend this storage facility.

Paul c.  |  Overall Experience 
Clasificación:
5.0

I have used other locations several times a year located in Surprise, AZ and Peoria, AZ In the past. I have never had a good experience. The one located at 13440 W Bell Rd, is quite possibly the worst one ever and why I choose this different office. Hands down changes the way I look at U-Haul and had at 10 out of 10 experience. The site was quick, clean, and super friendly. I will not use another location after this and have already told others, who share my opinions, to go there as well.

JASON K. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER T. 
Clasificación:
5.0

Nothing, excellent customer service from start to finish... I will always rent from U-Haul

PAUL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deron M.  |  First Impressions 
Clasificación:
5.0

Good experience all around.

KEVIN T. 
Clasificación:
5.0

Great service easy to get tuck and drop off truck worked perfect

PHILIP NEIL C. 
Clasificación:
1.0

Will never use or recommend uhaul uboxes to anyone. My delivery date was changed without anyone notifying me. Then they tried to charge me rent for the boxes when They was the one who moved my delivery date. Not an honest company should've used pods

Bria M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joeseph D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIO N. 
Clasificación:
3.0

Due to U-Haul failing to abide by their reservations, I was forced to rent a second moving truck resulting in unexpected expenditures of over $1,000. U-Haul has failed to contact me directly to acknowledge or address this matter despite repeated complaints by me.

Steve C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberlee B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joey C. 
Clasificación:
5.0

Nothing, job well done.

ALEX E. 
Clasificación:
5.0

Great customer service.

SHAWN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S.  |  Overall Experience 
Clasificación:
5.0

I have become good friends with everyone at the location- need to set up a rewards plan for customers as I feel I could have had a few thing free with as much contracts and purchases I had made and done in the last 2 weeks!! It's been great and thank you for making the move out of state that much easier!

HEATHER D. 
Clasificación:
5.0

Wess was outstanding with helping me get what I needed. And the people that did the paper work for my rental was nothing but the best!!!! I would be happy to tell anyone what an outstanding place and how well all the people are there.

Richard C.  |  First Impressions 
Clasificación:
5.0

There was supposed to be a lock in the unit and the elevator was broken but both were quickly rectified.

Nicole B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Fakrul F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Desiree C. 
Clasificación:
5.0

El cliente no dejó un comentario.

C Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark b.  |  Overall Experience 
Clasificación:
5.0

The manager and the employees were very helpful and respectful.

Kimberly W.  |  Online Move In 
Clasificación:
1.0

FRAUD— uHaul keeps charging me for a uHaul I didn't rent, this is the 4th time—avoid this location!!

sheldon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary Jane M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nina A.  |  First Impressions 
Clasificación:
5.0

Your team that helped us were efficient, knowledgeable and very courteous. Thank you and the return was fast and equally courteous. Again thank you.

RONALD J. 
Clasificación:
5.0

Very good communication on box delivery times and shipping process. Gracias

steve L. 
Clasificación:
5.0

Nothing, everyone was very friendly and helpful

ALFONSO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA L. 
Clasificación:
5.0

Storage units Outside were clean, good lighting, easy pull up and out, great experience and will use them again if needed!

Agatha G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne P. 
Clasificación:
5.0

Easy drop off

Sharon J. 
Clasificación:
1.0

Apply customer service. There were three employees there. I thought it was customary to be walked out to the truck and shown how to drive it. I let them know that the truck was not full of gas and they were going to charge for the difference. Also before leaving notice that the emergency brake sounded like it was on. We returned to built the store and could not get anyone to come out and services. Worst experience on truck rental I have ever had!

JENNIFER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Makenzie D. 
Clasificación:
5.0

All is well!!! Happy Customer!!

CARLOS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNDSAY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shari Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan S.  |  Overall Experience 
Clasificación:
4.0

Way too many furniture pads provided. I think you should make this optional. 24 pads for 1 ubox seems excessive. I only used 2 pads and returned 3 of the 4 bags of 6 pads to the location because I had no room for them in my ubox. I hope I don't get charged on the receiving end of the ubox which is in a different state.

Jenny L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maggie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy B. 
Clasificación:
1.0

Received late fees after two days from the due date already had a lock on my storage unit after two days of the due date

marie P.  |  Overall Experience 
Clasificación:
2.0

Make access easier to get to.

KEVIN L. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT L. 
Clasificación:
5.0

Love the ladies on the shipping and receiving ends for my services. Thank you, thank you, thank you!

Terrail K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifer B.  |  First Impressions 
Clasificación:
5.0

The gentlemen who helped us was great. Very helpful.

Carolyn M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelley G.  |  Overall Experience 
Clasificación:
5.0

The wait times sometimes are excessive.

Bruce P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Blaine R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW C. 
Clasificación:
5.0

Thank you for such a great service

ELZBIETA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARETH H. 
Clasificación:
5.0

Fast friendly service was much appreciated.

Douglas B. 
Clasificación:
5.0

Excellent service

Tim J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY RAYMOND M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy O. 
Clasificación:
5.0

Truck was clean and ready. Returned with no hassle. Also no issues when we had to extend our rental. I would recommend to anyone needing a rental to use uhaul.

GARY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY E. 
Clasificación:
4.0

You didn't ask the right questions- I "reserved" a truck from a location in Richland WA at 7am for pick-up, only to find the day before that I could NOT get the truck until 3:30pm. I reserved it for 7am because I knew packing would take ALL DAY. I asked about the "reservation" only to find thats not really what it is and the only available truck of my size wasn't available until 3:30pm. So just what good does it do a CUSTOMER, to "RESERVE" a truck, if you are not going to have one available? I ended up having to drive to Hermiston the day before, to get the needed size of truck. Inconvenient as I was on a timeline with a cross country move, not to mention the extra gas to drive it back to where I needed to pack. Your prices have gone thru the roof too! $2600 for a one way move?? But what choice do people have? You know this, that's why you jack up the prices- those of us that need it, have to pay. You did the same thing to me at my destination with storage units, was going to store at the return facility, "reserved" two units, only to find the same thing, its not really a reservation. So I again had to scramble to find storage at my destination. That doesn't work well for people who are moving cross-country! I can't just hit the road with an entire household and just hope to find storage when I get there. How then would a person, a few weeks out from a move, ever rent your storage? You didn't give me the option to pay as soon as I "reserved" the units, so my assumption was my "reservation" would hold the units until I got there. You definitely DO NOT work well for those moving long distances. Next time I will not even consider U-Haul for my needs. Also will convey to friends and family how your services really work (or more accurately) don't work. I know you don't care- you probably don't read the comments, you already have your money and people still need your service. The location where I dropped off the truck - the man was quite friendly and I was out of there in under 30 minutes, thank god he knew what he was doing.

CHERYL N. 
Clasificación:
2.0

El cliente no dejó un comentario.

DANIEL N. 
Clasificación:
2.0

We initially booked the rental on-line for a 26 foot but called to change the reservation to a 15 foot vehicle which we were told was one way. When we actually got to the location we were informed that this was not the case and that we would have to return the vehicle back to the location even though it was way out of our way. For a company that charges 99 cents per mile, it would be helpful to allow a one way clause, especially when we had booked it that way on the phone. The attendant said if she changed it to a one way we would have to add an additional $70 dollar charge. Also, the vehicle was not full when we picked it up, but were told to ensure it was full upon being returned. I did so, but am wondering why I am not being prorated for the cost of the gas that I had to fill up past what was provided to me. Additionally, when I asked about a military discount, I was informed this was only provided at the actual storage location, which I was using, to store our belongings and yet no discount (Military aside) was given for the use of the truck. I would not recommend using U-Haul in the future.

Robert K.  |  First Impressions 
Clasificación:
5.0

Great place.

Holly M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mark t.  |  Overall Experience 
Clasificación:
4.0

The guy who hooked up the trailer did not know what he was doing. Maybe a little training would help them ensure they don't drag the chains and push the electrical connection all the way on. Other than that, it was a good experience.

RYAN G. 
Clasificación:
3.0

It really seems too expensive.

CHRISTOPHER O. 
Clasificación:
5.0

Courteous and efficient staff. Pleasant reception and quick/easy, in/out in minutes. Very pleased. Nothing less than expected.

STEVEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL L. 
Clasificación:
5.0

All is good.

MELVIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN S. 
Clasificación:
5.0

The experience at the Litchfield Park location in Arizona was the easiest and most enjoyable U-haul experience I have ever had. The facility was easily accessed, the employees were friendly and competent and we were on our way quickly.

LAURA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alex A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

EDWARD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Manuel S.  |  Overall Experience 
Clasificación:
5.0

The associates were very helpful.

Julie M.  |  First Impressions 
Clasificación:
5.0

Easy checking and Storage access!

Agatha G.  |  First Impressions 
Clasificación:
5.0

The unit didn't have a lock inside, but I went up to the office and got one, not a big deal. Really loved the online check-in!

Christopher A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRISIA R. 
Clasificación:
5.0

As always friendly, professional and very efficient, rented at this location allot and always a good experience

ROBERT K. 
Clasificación:
2.0

Pick-up was amazing, friendly and engaged. Drop off and inspection was unacceptable. I used the after hours drop off and was never explained that there was a fee for using it, manager Wes did apologize and reversed it. When I dropped the trailer off I neglected to remove the pad lock and the staff cut it to save me an additional day rental fee, considering “it was” a $60 lock and a combination a phone call could have been but wasn't made. I expressed this to Wes and was given an apology but doesn't change the fact or out come and I'm out a lock I now have to replace. Extremely disappointed and not sure I would recommend this location as I have 3 others around me and a Competitor a little further up the road. Customer service and going the extra mile would and couldn't hurt in today's customer service world and retail. Extremely disappointing…

WILLIAM W. 
Clasificación:
3.0

El cliente no dejó un comentario.

geraldine M. 
Clasificación:
3.0

The prices are way to high.

Jonathan E.  |  Overall Experience 
Clasificación:
4.0

I was charged for two day and only had the truck for one

JOHN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walmir B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK J. 
Clasificación:
5.0

Always excellent customer service, and always very helpful staff!

CHASE J. 
Clasificación:
5.0

I have used your service several times over the years, and never been disappointed. Thank

THOMAS V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annette A. 
Clasificación:
5.0

El cliente no dejó un comentario.

latonya w.  |  Overall Experience 
Clasificación:
4.0

Don't charge me for 5 gallons of gas when I drove only 21 miles

MIKE W. 
Clasificación:
5.0

Always friendly and prompt customer service. Safe environment. Well lit at night. Never had any issues with anyone tampering with our trailer.

janice o.  |  Overall Experience 
Clasificación:
1.0

Everything was great until we were leaving after checking the vehicle back in and the guy who checked the vehicle yelled out “suck my d**k” to another employee loud enough that we heard him clear as day about 30 yards away. I will not be returning here and will definitely make sure none of my friends or family go to this specific UHAUL location. Extremely unprofessional and I'm just glad my kids weren't there.

JUAN R. 
Clasificación:
5.0

Equipment I rented worked out perfectly. No issues, good experience upon pickup and return!

BILLY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barb or Bill O. 
Clasificación:
4.0

Unit wasn't swept out but was mostly clean. Easy loading experience, nice staff. Would recommend

Conner H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Glinda N.  |  Overall Experience 
Clasificación:
5.0

Customer service was excellent and the hand truck I used was brand new. Great experience. Will definitely use them again. ¡Gracias!

Dwayne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sijifredo D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DEVON F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM H. 
Clasificación:
5.0

I would have moved into a bigger unit but there were non available.

kim b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd B. 
Clasificación:
5.0

None at this tine

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH L. 
Clasificación:
5.0

Except the size of the unit I got was acutually smaller than the one shown… unfortunately

Latece W.  |  First Impressions 
Clasificación:
5.0

My favorite place for rental! Always courteous and thorough.

Stephen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy C.  |  Overall Experience 
Clasificación:
5.0

They were FABULOUS, can't thank U-Haul for everything. Made my move easy, and they are so friendly! Thanks for the great team work!

Judi L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER W. 
Clasificación:
4.0

El cliente no dejó un comentario.

MIESHA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry W. 
Clasificación:
5.0

Service was excellent. The web site is slow and hard to understand, it took me a bit to somewhat get it and even so, I wound up calling and speaking to someone, which was long wait times. One improvement, when they leave the message when they will drop off and pick up, rather than ask you to call back to confirm, they should only ask you to call back to reschedule if not good. As that would limit some of their callers as I dreaded needing to call back just to confirm, due to long hold times, so much so I really tried not to miss their calls which was impossible at times. Otherwise I was super surprised on how well the U-Box experience went! Thanks to everyone at U-Haul!!

Andrew N. 
Clasificación:
5.0

Staff was helpful & friendly.

William G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ty D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas V. 
Clasificación:
5.0

Service was excellent!

SYLVIA G. 
Clasificación:
5.0

Efficient service, thorough…

LINDA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly B.  |  Overall Experience 
Clasificación:
5.0

The crew when picking up was great explained everything and was very patient and nice Drop off not so much. But still a good experience

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peggy C. 
Clasificación:
5.0

Nothing everything was up to Para thanks

MICHAEL C. 
Clasificación:
5.0

Best place ever……Excellent Staff Members 👍

ROBERT M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna B.  |  Overall Experience 
Clasificación:
5.0

Very pleased with the crew always very polite and helpful. Yard is very clean and security is present; Great Job!

Richard F.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

amy g.  |  Overall Experience 
Clasificación:
5.0

Everything was great at this location.

Chris S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

anita f.  |  Overall Experience 
Clasificación:
5.0

Very helpful and informative

Olivia J.  |  First Impressions 
Clasificación:
5.0

It's a great facility in a convenient location. I was able to get the largest unit at a reasonable price. The staff over the years were always helpful.

NATHANIEL O.  |  Overall Experience 
Clasificación:
5.0

It's always a pleasure to do business at this Uhaul.

Andrew N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCISCO Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenda s.  |  Overall Experience 
Clasificación:
5.0

Convenient location(s). Employees were great. The extra dollies and carts were great to help us move our totes to the 2nd floor in 2 trips instead of several.

Jaclyn M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kellee R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nomda B.  |  Overall Experience 
Clasificación:
5.0

thanks for helping us get an RV storage spot. Sherry and Paul

Roberta G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrick B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda S.  |  Overall Experience 
Clasificación:
5.0

Clearly a professionally run and well maintained establishment

Cory K.  |  First Impressions 
Clasificación:
5.0

Fast friendly service. Easy sign up. Everyone was polite and knowledgeable. Store was clean and well maintained. Couldn't be happier with my experience. Kiel was the best to work with.

Gary G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JASONMATTHEW M.  |  Overall Experience 
Clasificación:
2.0

Had my unit for 6vyrs and rated were raised every yearlong time renters should have been giving discounts nit rent increase

MARK B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David T.  |  Overall Experience 
Clasificación:
5.0

The entire staff always went over and above to be helpful

Mikayla R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda M.  |  Online Move In 
Clasificación:
5.0

The only inconvenience was that I was told that the storage facility was going to be available for Access 24/7. However when I got to the facility I was not able to get in because a unit was not assigned to me I had to leave my items out side in the truck overnight and go back the next day and finish up the reservation and get a unit. Other than that the service was great!

Twissa O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Don R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

gayla d.  |  Overall Experience 
Clasificación:
4.0

All was.good except the.rate going up in the middle of the contract that I signed. Sheila

Sheila T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele B.  |  First Impressions 
Clasificación:
5.0

Kyle was very nice and knologable. He did a good job. Thank You

Larry F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan S.  |  First Impressions 
Clasificación:
5.0

Great facility and so easy to get in and out.

samuel m.  |  Overall Experience 
Clasificación:
5.0

Very happy with the professional staff and the storage unit itself. Clean facility with easy access and carts available.

TERRI LYNN V.  |  Overall Experience 
Clasificación:
5.0

Very professional, courteous and helpful staff.

FRANCISCO Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Kaloni V.  |  Online Move In 
Clasificación:
5.0

I usually only give above average to average ratings. Fortunately your associate Dylan made the experience as less stressful as possible. ¡Gracias!

STEVEN O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W.  |  First Impressions 
Clasificación:
5.0

I had a fantastic experience especially since I only needed my storage a few weeks to get a place and didn’t have to pay a fee, that was so helpful!!!

Jessica G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen S.  |  Overall Experience 
Clasificación:
5.0

All the above points say it all.

Theodore T.  |  Overall Experience 
Clasificación:
5.0

Get there on time

scott p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

trish r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ariana G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jason r.  |  Overall Experience 
Clasificación:
4.0

Kiel was extremely helpful. The other location off of Citrus rolled failed to honor my reservation and he quickly accommodated me.

Josh D.  |  First Impressions 
Clasificación:
4.0

Great storage place but the roadways between the rows is only 40' wide which makes backing in a 5th wheel a challenge. Only reason I moved to a different location was 50' wide roadways and 15 minutes closer to home.

Robert E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELYN M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES h.  |  First Impressions 
Clasificación:
5.0

Everyone was very knowledgeable and helpful, anytime I called. Such a pleasure to work with the staff at the Litchfield AZ location.

Cecilia B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

dwayne b.  |  Overall Experience 
Clasificación:
5.0

It was the cleanest storage facility I have ever used highly recommend

Kenneth K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GRANT N.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Asher P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vickye M.  |  Overall Experience 
Clasificación:
5.0

After hours entrance process was a little confusing with the card swipe machine on the opposite side of the door - i.e. to use the bathroom you needed to walk to the right side of the door - swipe card to show you were authorized then back to bathroom to swipe card to open. Maybe additional signage would help.

Tyler D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth K.  |  First Impressions 
Clasificación:
5.0

Excellent service and the facility is clean and efficient. You could beef up or fix the WiFi as I had a difficult time rescheduling mover from my computer trying to use the WiFi.

Lori W.  |  Overall Experience 
Clasificación:
5.0

Top notch- the staff is super helpful and knowledgeable.

Lori W.  |  Overall Experience 
Clasificación:
1.0

You cancelled our confirmed reservation for the moving truck which meant we did not get the free month storage. Last minute had to find a truck elsewhere big enough. You said we had first floor, then gave us furthest away on third floor. All these promises that were suppose to be guaranteed confirmed as stated on your website! What we got was "I'm sorry". We will never again look at u-haul as our mover. We did try to resolve!! The facility is nice. It's uhaul that does not stand behind their promises.

John O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim W.  |  First Impressions 
Clasificación:
5.0

Very helpful

Colleen E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Clearthur L.  |  First Impressions 
Clasificación:
5.0

Very friendly and convenient.

David B.  |  Overall Experience 
Clasificación:
5.0

Every single employee at this facility is extremely helpful and extremely friendly. I originally started with the one in Goodyear the employees there are very rude they could care less if they help you or not.

Joyce U.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

staci o.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

charles h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaclyn R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Harrison T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne P.  |  First Impressions 
Clasificación:
5.0

We are still moving into the unit that we reserved. We have had excellent customer service since the beginning. I would highly recommend this location. We feel like part of the Uhaul family.

JON C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lilly A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig T.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Tim M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brianna H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lloyd C.  |  First Impressions 
Clasificación:
5.0

This was the best storage facility that I have ever used. Storage unit I had was perfect for my needs. I rented vehicles a few times which were clean and well maintained. Staff were friendly, knowledgeable and professional. The overall cleanliness was flawless. I give the facility and staff a well deserved excellent rating.

CHARLES R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER C.  |  Overall Experience 
Clasificación:
5.0

The lady who made my reservation at the Litchfield location was very pushy. She is at the Goodyear location and.I definitely would not use that location. Her customer service is not all that great 

sean r.  |  First Impressions 
Clasificación:
5.0

Kiel, Thanks for working with us yesterday. Happy to get the 8x10 storage unit. BUT sure look forward to hearing we can move to a 10x15 by beginning of March. We probably will hold off putting anything in our 8x10 until we hear from you. Thanks. Roger

roger s.  |  First Impressions 
Clasificación:
4.0

Sometime had trouble getting in do to insult truck park in the way unloading box storage for warehouse Also I feel if you leave the unit clean you should get a refund with rent left for the month 1/2 left Thanks Robert Beard (623-810-0552 )

robert b.  |  Overall Experience 
Clasificación:
5.0

Kiel and his team were great, wonderful experience

Craig T.  |  First Impressions 
Clasificación:
5.0

I want to especially point out that Kyle at the Lynchfield, AZ U-Haul storage Facility, that we worked with was extremely friendly and helpful.

Nathan L.  |  First Impressions 
Clasificación:
5.0

Great customer service. Very knowledgeable about products.

Debbie S.  |  First Impressions 
Clasificación:
5.0

Kiel and team are alway professional and courteous.

CARLA W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

paula h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Asia R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan S.  |  First Impressions 
Clasificación:
5.0

I needed to start the move process to Glendale AZ - and this location seemed to be ideal, being within 7 miles of the future home. Upon renting a UHaul truck, found that I qualified for 1 month free rent - which helps out. I found the staff to be very friendly and pleasant, and noticed that this is a state-of-the-art facility with plenty of cameras and security sensors. The rental unit was spotless and seemed to be very new.

Glen W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

SHARON W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben O.  |  First Impressions 
Clasificación:
5.0

Facility is very clean. I was able to unload a 15ft truck by myself thanks to the loading dock and use of carts to move my things to a 3rd floor location using elevator. A+++

Greg S.  |  First Impressions 
Clasificación:
5.0

The staff was very helpful and polite!

WILLIE W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Perry M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard R.  |  First Impressions 
Clasificación:
5.0

Kiel and team do a great job. Very helpful and informative.

Steven K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Tammy M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexis F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua R.  |  Online Move In 
Clasificación:
5.0

Dylan was great to work with. He allowed us to move in 2 days early.

Scott G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Madelene H.  |  First Impressions 
Clasificación:
5.0

Every employee was extremely pleasant

Karyn G.  |  First Impressions 
Clasificación:
5.0

Everyone was helpful and knew what they were doing which is priceless.

Chris S.  |  First Impressions 
Clasificación:
5.0

Awesome RV storage! Staff is also awesome! We feel fortunate to have found a spot at this UHaul RV storage!

THOMAS H.  |  First Impressions 
Clasificación:
5.0

They have always been very responsive to serving customers from propane purchases to outside storage arrangements

John T.  |  First Impressions 
Clasificación:
5.0

Everyone there is very friendly and knowledgeable; even the cleaning lady! Great crew!! Great service! Great place!

Suzann W C.  |  First Impressions 
Clasificación:
5.0

Got the best care from Kyle.

Gina T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David T.  |  First Impressions 
Clasificación:
5.0

The employees are very respectful. The facility is very clean at all times.

trish r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

helena h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Glinda N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David H.  |  First Impressions 
Clasificación:
5.0

Best customer service I’ve ever encountered please take note this facility is really the kindest nicest experience I’ve ever had most businesses are far and few in between this is the model business people should take note clean excellent atmosphere and great management A+++

Kevin B.  |  First Impressions 
Clasificación:
5.0

So glad there were carts to move items into storage units.

Michelle Z.  |  First Impressions 
Clasificación:
5.0

Great staff, Clean and very efficient

ROBERT M.  |  First Impressions 
Clasificación:
5.0

Helpful staff and clean facility

Tony P.  |  First Impressions 
Clasificación:
5.0

Staff are cordial and friendly as always. Thanks for your excellent help.

jerre m.  |  First Impressions 
Clasificación:
5.0

The customer service was excellent. They explained the rates, showed the unit, and provided hours of operation.

Sarah C.  |  First Impressions 
Clasificación:
5.0

Very fast service at checking in and getting a storage unit. Very helpful workers here

Mario S.  |  First Impressions 
Clasificación:
5.0

The staff was extremely nice and made the process easy.

CRYSTAL V.  |  First Impressions 
Clasificación:
5.0

kyle was very nice and helpful. Good customer skills

Ronald C.  |  First Impressions 
Clasificación:
5.0

Kiel, the manager was very pleasant to work with and professional. The building was very clean and the area we rented was very well cared for. Much, much better than the last place we rented.

JOHN M.  |  First Impressions 
Clasificación:
5.0

Customer service at the location was excellent. Very helpful and treated me exceptionally well. The facility was very well kept and inviting. Very impressed and will recommend location to others.

CHARLES R.  |  First Impressions 
Clasificación:
4.0

Extraordinario servicio al cliente

JEFFRY Z.  |  First Impressions 
Clasificación:
5.0

Customer service was exceptional!

Adel N.  |  First Impressions 
Clasificación:
5.0

Met all of my needs and answered all of my questions throughly.

Amie P.  |  First Impressions 
Clasificación:
5.0

Great service. Lots of selection.

Christian B.  |  First Impressions 
Clasificación:
5.0

I was very satisfied with the service I received in renting my RV storage space. Everyone was courteous and thorough.

Timothy B.  |  First Impressions 
Clasificación:
5.0

John at the counter was very nice and quite helpful in completing my transaction in a timely manner.

STEPHEN A.  |  First Impressions 
Clasificación:
5.0

Drop off & pick up of container was a breeze.

Tod D.  |  Overall Experience 
Clasificación:
5.0

Happy to find a space available and Mathew represented your company and facility well.

al c.  |  First Impressions 
Clasificación:
4.0

Everything went the way it should. No issues with good customer service.

john r.  |  First Impressions 
Clasificación:
5.0

The folks at the Litchfield Park U-Haul facility were informative and very helpful. I would recommend this facility to anyone. Thank you (Mr Nunn) for your excellent service.

Paul c. | Reservación
Clasificación:
5.0

Have used UHaul for truck rentals several times. The equipment is clean and ready to use. Always been treated very well. I now have rented a storage space for my RV. The facility is great!

STEVEN E. | Reservación
Clasificación:
4.0

Very friendly !! Storage locker clean

Patricia D. | Reservación
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