Customer Reviews for U-Haul Moving & Storage of Lincoln

440 comentarios

2500 NE 36th St   Oklahoma City, OK 73111
(2 Blk W Of I-35)

(405) 424-5442

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(405) 424-5442

2500 NE 36th St
Oklahoma City, OK 73111
(2 Blk W Of I-35)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Shamara W. 
Clasificación:
5.0

Customer service was a 12 on a scale of 1-10. Very courteous. Agents were the best I have ever dealt with!!

Charlesetta J. 
Clasificación:
5.0

The personnel was very nice and made it a smooth process for me.

KIMYEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank T. 
Clasificación:
4.0

More people on staff

Gary T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler O. 
Clasificación:
5.0

To many hidden fees. The $19.99 special doesn't mention the additional fees attached. Which end up being more like a $30 special instead. I don't mind that, I just don't like being misled by advertising.

Debra B. 
Clasificación:
4.0

No comments

Teresa j.  |  Overall Experience 
Clasificación:
4.0

Said they were sorry about our experience in Tulsa locations.

Nathan P. 
Clasificación:
4.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna Rena P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernest F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roger S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Daniel G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Carlen R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy Don D. 
Clasificación:
5.0

The front desk worker was very helpful

latriice w.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Les K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sophia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

tianian J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridget F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

REBECCA J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

REBECCA J. 
Clasificación:
4.0

El cliente no dejó un comentario.

KAROLYN M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason H. 
Clasificación:
3.0

There was a leak in the truck. Now my couch cushions are damaged

Cagney L. 
Clasificación:
4.0

Great service

Ricky S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARI M. 
Clasificación:
2.0

Customer service poor. Asked me if I had anyone to load trailer. The wire she connected for the signal didn't work and she wanted to test the fuses under the hood. I asked her if she was certified to perform the test she stated no. I told she she needed to stop. She didn't was to held liable if she caused a problem.

Kim A. 
Clasificación:
3.0

I was double charged for everything.

WEZLY N. 
Clasificación:
4.0

Super friendly staff. Despite my desire to use the mobile app. check-in the u-haul systems locator weren't working. And the check-in had delays. Apparently a national glitch. Otherwise nice, new easy to handle vehicle.

Maureen W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Tonya S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth H. 
Clasificación:
3.0

I did not receive the furniture dolly as I requested in my reservation. I wish I could get a refund for the $7.

Kathryn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dena R. 
Clasificación:
5.0

The lady working was a little inexperienced but for most part she did pretty well

Billy E. 
Clasificación:
5.0

Job well done

Rodney P.  |  Overall Experience 
Clasificación:
5.0

Sonya is AWESOME!

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dylan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonita R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mehmet E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicole B. 
Clasificación:
3.0

Needed backup for the computer system : I spent hours in line waiting to pickup the trailer that was reserved ahead of time not only very inconvenient I had to reschedule my movers on the phone while standing in line because if you stepped out only to loose your place and start all over very inconvenient.

Billy E. 
Clasificación:
2.0

A customer needed a trailer hooked up. The only employee working at the time did not have the necessary skills to do it, so I had to do it for them. The only employee who was there was very overwhelmed. Service was very slow.

CHARLES D. 
Clasificación:
5.0

They always take great care of me. I've been storing my vehicle here for 11 years.

CYNTHIA DAWN B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Tami K. 
Clasificación:
1.0

The support services there were some of the worst I have seen. And neither staff member was wearing a mask. It was awful!! I waited 25+ minutes behind one other customer to pick up keys. I had done everything else. I would not recommend this place.

Ryan C. 
Clasificación:
5.0

Very good!

charles h.  |  First Impressions 
Clasificación:
5.0

Very professional service.

Emmitt W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

michael b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
5.0

Shelby and Sonya are great at their jobs. Gracias.

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Velma W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martina B. 
Clasificación:
5.0

More workers to help the customers

Billy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie N.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kim A. 
Clasificación:
5.0

The representative that checked in my equipment was very attentive and helped me quickly

Kelly B. 
Clasificación:
2.0

I was really disappointed the truck wasn't ready to go when I arrived. I had to scrape the frost off the windows myself. Then I had two safety problems with the truck. The driver side mirror would not stay in place and would point at the ground after a short drive. Then the driver side window, once rolled down, would not roll back up without pulling the glass up with one hand while turning the crank with the other hand. Not great on a 32 degree day.

Joe W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martina B. 
Clasificación:
4.0

I had rain on my return rental and the wiper blades weren't uP to the task

JOSEPH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angelique B. 
Clasificación:
4.0

The track was a little dirty and need new wipers

Amando H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIFFANY M. 
Clasificación:
4.0

Very helpful staff , place was very clean. First place I had reserved was disgusting, so glad I changed to this location

Claudia w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra W. 
Clasificación:
1.0

The truck was not serviced drive Very Bad!!!

David L. 
Clasificación:
5.0

The staff and manager worked with me through covid-19, homeless, jobless, relocating 3x, sickness off and on. Treated me professional and like family. Communication was excellent. Made my stress level 0. After loosing so much in life I was able to keep everything.. Thank you all.

Patrica b.  |  Overall Experience 
Clasificación:
3.0

costed more then i was expecting

Karen H. 
Clasificación:
3.0

El cliente no dejó un comentario.

HERSCHEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAY A.  |  Overall Experience 
Clasificación:
1.0

The guys at the pickup location was great ! I had a hard time with the lady's at the turn in location , They tried every way possible to upcharge me for every small detail i will never use Uhaul Trucks again , The rate was great but during a time like this , I dont see the need for charging customers 40$ for bringing a truck back 30 minutes past the due time ..Its a little excessive...Thanks but I'll take my business to Budget next Move !! Be more lenient towards customers during a World pandemic , not friendly whatsoever ! Retention is better then a Upcharge for loyal customers...!

KWINTON M. 
Clasificación:
4.0

Great staff!

CELAM V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chantelle B. 
Clasificación:
5.0

Your staff was friendly and courteous thank you so much for your services.

dionne m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Madison B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kedrick G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonita F.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanne C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

REBECCA J. 
Clasificación:
5.0

Very close ...love that

Sharon B. 
Clasificación:
5.0

Great and friendly service. Very clean.

ANNETTE L. 
Clasificación:
5.0

Great staff.

Elroy S.  |  Overall Experience 
Clasificación:
2.0

The lady working was rude. To make a reservation you needed a cell phone number (to get a text), an email (to get this survey), a photo copy of my drivers license (still can't figure out why...just gonna go with U-HAUL being overly nosey), and a credit card. Felt like I was getting a security clearance from the government for how invasive U-Haul is when spending less than $50... Glad Walmart does require such bull crap... So, will I rent again from you guys again ??? The answer is no... i learned my lesson!!! Let me guess, next you'll want my social, mother's maiden name, and a blood sample... Again, overly invasive!!!! Wonder when I'll get a letter saying your system was hacked and now I get a year of free identity and credit monitoring... in short, you guys suck!!!

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARMANDO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ebony Iman D. 
Clasificación:
5.0

Everything went well.

PATRICIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frances P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Damita K. 
Clasificación:
5.0

Excellent check out!!

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ibrahim E. 
Clasificación:
5.0

Great professional service and well kept facility

BRIAN B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonya R. 
Clasificación:
5.0

Great location and the staff is very knowledgeable and helpful. My truck rental experience went very smooth from start to finish.

Kelvin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

victoria m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyrel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan M. 
Clasificación:
5.0

I had two different vehicles capable of towing the vehicle I needed towed and unfortunately I was told neither one was recommended! I believe this was a way of U-Haul making money!

JOSEPH V. 
Clasificación:
3.0

They were closed at the time of drop off. I was charged an extra day when the pickup location had drop off day the following morning.

Clarence J. 
Clasificación:
5.0

Excellent service

SONYA H. 
Clasificación:
3.0

Very good friendly people

John T.  |  First Impressions 
Clasificación:
4.0

The personnel on duty offered no sort of reimbursement or replacement for the remainder of my rental period, which still had two days to go. I needed to go pick up some appliances, which didn't get to happen. Driving this truck was a dangerous, horrifying experience.

Todd E. 
Clasificación:
5.0

Wonderful service!! Thx. Will recommend to all my friends . I will definitely come back. Thx again.

Christina J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph F. 
Clasificación:
5.0

The Employees were very friendly and easy to work with. Perfect social distancing , hand sanitizing during this crazy time.

Eric L. 
Clasificación:
2.0

I reserved two dolleys and a trailer to rent at the bricktown location... however they sent me to 2500 ne 36th st location to pick up the items, without even telling me of the change of location on the phone (Which is annoying because I live right next to the bricktown location). THEN when I got there, they didn't even have my dolleys there, that I had reserved!!! SUPER frustrating. What is the point of reserving items if they aren't going to keep them/make sure they are in stock for you...

Sean G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremiah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremiah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriela C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriela C. 
Clasificación:
5.0

These ladies are very nice. Great to work with

Cheryl J. 
Clasificación:
1.0

Training for new employees, standards need to be raised!

Raymond N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monique W.  |  First Impressions 
Clasificación:
5.0

Love that they called me and informed me I would be allowed 1month storage for free wince my trip was one way. Awesome !

Savana C. 
Clasificación:
5.0

Dorleen Cotton was extremely professional and extremely helpful. If it wasn't for her I would of cancelled my order. That was my 4th location trying to get what I needed. She even hooked up my trailer and showed me how to operate it. The other locations lied to me and wasted my time. Very unsatisfied with the other locations. Not happy on how far I had to drive to get my trailer. But all Worth it when I met Dorleen cotton. Thank you Dorleen for your honesty and all you help Ray H.

Reynaldo H. 
Clasificación:
3.0

Stop gouging the rates up on mileages to screw over your customers.

Brian H. 
Clasificación:
5.0

The lady there that day was extremely helpful and swift with processing my setup information, aware that I had movers waiting outside charging by the hour. She even convinced me to get a larger unit which was just the size I needed.

STEPHANIE M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rashon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darron J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Glenda Georgetta J.  |  Overall Experience 
Clasificación:
4.0

My only issue was a leak in the roof my unit that went unrepaired for over a month in the summer. I had several items ruined that were not taken care of under my insurance coverage (cumulative value was less than $100 deductible). Cookware and a pair of silk shoes rusted and molded, but it was eventually repaired.

GAYE C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor P. 
Clasificación:
5.0

This was a excellent experience from the last tine i used this location . great staff , communicatons and courtesy.......

falesha j.  |  First Impressions 
Clasificación:
4.0

A bit of a delay getting the reservation called up on the computer but the person waiting on me was very nice and did her best.

Erik K. 
Clasificación:
5.0

These ladies are super awesome.

Cheryl J. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

It would be nice if the tanks were full when you picked up.

Leslie C. 
Clasificación:
5.0

I was served with kindness and will recommend my family and friends to use U-Haul.

Maria B.  |  First Impressions 
Clasificación:
4.0

Employees were very friendly and helpful.

ONA M.  |  Overall Experience 
Clasificación:
4.0

Shelbie was so nice and very helpful. With Shelbie's help alone the store would rate as excellent.

Tamara S.  |  Overall Experience 
Clasificación:
5.0

They did a great 👍

leo h.  |  First Impressions 
Clasificación:
5.0

This was my first time using a storage facility, great experience.

Bennia J.  |  Overall Experience 
Clasificación:
5.0

Great service and friendly staff!

Linda B.  |  Overall Experience 
Clasificación:
5.0

Good friendly people and service

Darius H.  |  Overall Experience 
Clasificación:
4.0

The whole experience was hassle free.staff professional and courteous. thanks

Tara Lois D.  |  Overall Experience 
Clasificación:
5.0

Customer service was everyone's top priority, they all deserve a raise

DAVID ALLEN W.  |  Overall Experience 
Clasificación:
5.0

The person handling me was great and very helpful. I would rate her a 5. Also the bathroom was very clean.

Renee R.  |  First Impressions 
Clasificación:
5.0

thank you

Jim ` F.  |  Overall Experience 
Clasificación:
4.0

Great place

Megan elise K.  |  Overall Experience 
Clasificación:
5.0

U ladies r so awesome thanks so much job well done.

michelle p.  |  Overall Experience 
Clasificación:
5.0

Great staff great place

Terry W.  |  Overall Experience 
Clasificación:
5.0

Dirksen was very helpful from the beginning to the end. The manager was also very detailed with providing rental information.

Latasha t.  |  Overall Experience 
Clasificación:
5.0

Excelente

Marcus Dshawne R.  |  Overall Experience 
Clasificación:
5.0

Keep up the good work!

LINDA W.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff!

Charles S.  |  Overall Experience 
Clasificación:
3.0

BEWARE!!! Frequent rent increases. Minimal property improvements. Call station at gates have been inoperable for several months. Former 10'x10' climate controlled storage renter of four years.

ERIC TOBIAS H.  |  Overall Experience 
Clasificación:
5.0

As a visitor to Oklahoma City, I couldn’t ask for or expect a better experience.

David C.  |  Overall Experience 
Clasificación:
2.0

Truck reservation included 30 days storage in comparably sized unit, but I was given one that held less than half of the load and had to pay for a second unit. Staff was unable to comp the difference.

Gerrit D.  |  Overall Experience 
Clasificación:
4.0

Very good service.

Jessy r. | Reservación
Clasificación:
3.0

I had a unit for over 6 years, and the rent went up about every 6 months. My unit had rats and leaked during heavy rains. The rats urinated on things and the water damaged some antique furniture. Sad.

ELIZABETH JUNE B.  |  Overall Experience 
Clasificación:
5.0

Great staff, overall good experience.

KIMBERLY Viola M.  |  Overall Experience 
Clasificación:
5.0

I wanted to say thank you to Shelby and her staff. The store manager Shelby went over and beyond to assist me in my relocation needs and provided excellent customer service. Gracias 

patricia r.  |  Overall Experience 
Clasificación:
5.0

I wanted to say thank you to Shelby and her staff. The store manager Shelby went over and beyond to assist me in my relocation needs and provided excellent customer service. Gracias 

patricia r.  |  Overall Experience 
Clasificación:
5.0

Everything in my storage was secure. Thanks

IZETTA MARSHAEE C.  |  Overall Experience 
Clasificación:
1.0

Reserved unit wasnt available upon arrival,after 2hrs w/computer issues was then put into a more expensive unit,was told I would receive a monthly discount for all the troubles and that wasnt honored

Kathy W. | Reservación
Clasificación:
5.0

Everyone was very present i will always come to uhaul for my moving needs.

LaDonna G.  |  Overall Experience 
Clasificación:
5.0

She was very helpful.

FERDINAND N. | Reservación
No se han enviado comentarios para esta ubicación.

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