Comentarios del cliente para U-Haul Moving & Storage of Lidgerwood

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Lidgerwood

Grado total:

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Jason H. en

Grado:

Front Desk was very helpful. Thanks!

NaCisha B. en

Grado:

Great service great prices and even a free first month. Nowhere else offered that!

Vetrichelvan J. en

Grado:

El cliente no dejó un comentario.

Anna Michelle j. en

Grado:

It was great! We were only in the unit for a month but we were in and out of there quite a few times. All was well and maintained beautifully. Thank you for your help!

Rebecca Y. en

Grado:

Locked out of unit 3 times!!! One for wrong lock and no one told us which lock you have, one saying we didn't pay and we did, and another time for adding another lock for security! Very unprofessional

Allan P. en

Grado:

El cliente no dejó un comentario.

Lewis S. en

Grado:

El cliente no dejó un comentario.

megan s. en

Grado:

Moving can be very stressful and exhausting but David went above and beyond, out of his way to make things easier for us. Thank you David for your help and extra kindness!

Joshua R. en

Grado:

Great customer service

Barbara B. en

Grado:

Great! Everything was great!

Joanne S. en

Grado:

Check the tires!!! Once the truck was loaded it was evident the tire was leaking air, it had been slashed. It took uhaul over 2 hrs to have the tire replaced, then they told us to go to les schwab and have the lug nuts tightened as they didn't have the tool. We went into overtime with our movers and had to reschedule the movers on the other end of our move.

Kyle J. en

Grado:

After I booked the reservation I was sent a link for moving help. I booked moving help and got confirmations and pay codes. When moving day came the help did not show up. Uhaul found me a random cell phone tied to the business and when I called he said they have been out of business for over a year. The listings need to be updated regularly because this was unacceptable though not the fault of the location we went to.

Charles M. en

Grado:

I drove that truck 12 miles and put 2 gallons of gas in it before I took it back. Then I was charged for 4 gallons. There's no way I used 6 gallons to drive 12 miles. Not even jet planes use that much fuel. This moving process is expensive enough without being nickel and dimed by a company we are supposed to be able to trust.

Joe C. en

Grado:

the codes for the entry gate often didnt work after opening hours, despite arranging for the 24hr access. also people were sleeping in their parked truck across from us, hosting-other sketchy things

Ellen R. en

Grado:

Review of the instrument panel. I was unable to adjust the side mirrors.

Emily T. en

Grado:

Phillip was amazing! So kind and professional! He made the whole experience so much less stressful. Forever thankful for him.

Anna Michelle j. en

Grado:

There was stuff still stuck to my storage floor. Had to request it out. All other areas were golden.

Nick G. en

Grado:

The reason that I came back was I had a good experience there two weeks ago. Friendly service fast so I was good with that but I’m very dissatisfied with giving charge for fuel when I brought it back with more gas limit had in it when I took it .I consider that stealing .

Malcolm L. en

Grado:

El cliente no dejó un comentario.

Susan B. en

Grado:

The employee on duty was very friendly, helpful and completed the rental quickly!

Edith B. en

Grado:

El cliente no dejó un comentario.

Garrett Wayne B. en

Grado:

El cliente no dejó un comentario.

Matthew B. en

Grado:

The store is really small and it took forever to pick up the uhaul. I would recommend adding a second customer service rep to speed up service.

Ashley F. en

Grado:

At truck drop off & storage the boy was rude, unhelpful, & tried to refuse truck. At move out my items had water & rat urine and feces damage. My rent had been raised $5 for "clean & safe" storage.

Judith G. en

Grado:

LIGHT IN UNIT DOESNT WORK.

EARLY H. en

Grado:

Staff was very helpful

DAVID M. en

Grado:

No problems Great service. I will use again. Thank you.

Patiel B. en

Grado:

Customer service was excellent. Storage units are smaller than advertised.

April R. en

Grado:

The staff was very friendly and helpful

Lina z. en

Grado:

The staff was friendly and helpful

CHRISTY S. en

Grado:

Excellent personnel.

ASHLEY T. en

Grado:

The facility was clean. The staff were friendly. The hours were not convenient but decent.

corey s. en

Grado:

I've called twice, to pay over the phone, and to ask how to pay online. Both the young man and the woman I spoke to were very polite and helpful. Plus the unit cost far less than expected.

Danielle E. en

Grado:

I appreciate the last minute accommodation on their behalf. However, the storage location was in the middle row in the back corner. Near the mgr apt. It was a tight fit trying to drive in daily. 😢

MARGARET P. en

Grado:

My contact was by phone only. The gentleman who helped me was so very courteous and helpful and I really appreciated his excellent customer service and attention to detail in updating my information.

graham m. en

Grado:

Good experience.

Tom V. en

Grado:

They closed early on multiple occasions and when they were open is was a challenge to find someone actually in the office. One of the rollers on the door fell off and the unit lights never worked.

Brian C. en

Grado:

John was very friendly

AARON Z. en

Grado:

No need

jennifer r. en

Grado:

as expected

janet c. en

Grado:

Brian you are the best!! Thanku for the sincere excellent service..l highly recommend your store to everyone.Sincerely janet cleveland😊😊😊😊😊😊😊

deanna g. en

Grado:

Nice location.

AARON Z. en

Grado:

Customer service was excellent one thing I would suggest is having 1 big lot for pickup and drop off with the storage units also on sight. Alignment in truck was off difficult to drive 19 hours

Zachary B. en

Grado:

When I went to close my unit the worker was too busy working on their car In the storage area to be inside when I was ready to move out. I also had to ask for a receipt to ensure I wasnt charged again

JENNIFER G. en

Grado:

People who work there are rude.

Jay A. en

Grado:

non

richard s. en

Grado:

no rodents or other pests, very accessible for me and secure. thank you

Barbara S. en

Grado:

xx

LINDA T. en

Grado:

I have no complaints.!!!!!!

Timothy S. en

Grado:

It went exactly as planned. Thank you!

Jon F. en

Grado:

Staff was extremely friendly and helpful. I needed assistance as a new resident of Spokane and employees sure delivered. I was very pleased with the facility as well. Plenty of room for maneuvering

Nicole W. en

Grado:

Quick, very friendly. I was very pleased that I was able to get in and out. Staff was also very friendly.

Tom V. en

Grado:

Uhaul call center told me the location was open until 8. When I arrived at 6:45PM I found that even though the sign said they were open until 7PM they were already closed. Not enough feedback space.

Kaitlin W. en

Grado:

Wish it has earlier open hours and later close. However it was great and everyone who worked there was wonderful. THANKS.

james b. en

Grado:

Good service and customer communication. Very friendly and helpful.

MIKE A. en

Grado:

Trailer - 6x12 needed to be taller! Like 7’ would be great!

Natasha M. en

Grado:

Needed to cut my lock off my unit and staff was completely useless. Also lied that bolt cutters wouldn’t cut disc locks. Unit was dirty and I found mouse droppings on my belongings.

RHONDA H. en

Grado:

Staff is very friendly and I would recommend you guys to everyone. Thank you so much!!

KAREN B. en

Grado:

Oo

James M. en

Grado:

No disputes I think it would be better if they had longer hours. Instead of closing at 7:00 maybe stay until 8:00 pm. As sometimes a person getting off work at 5:00-6:00 don’t have much time.

michael f. en

Grado:

Thank you for being there. Everything went well

dan f. en

Grado:

I needed a storage unit last minute for my Mother-in-law and I was able to get one the same day with an easy process. I used the facility for about 2 months & cancellation was an easy process. Thanks!

donald v. en

Grado:

Very clean, safe place. Friendly and helpful staff. Everything you could want in a storage facility.

TAMARA c. en

Grado:

Kim and her staff were always wonderful and very helpful every time I was in there no matter what the issue I would recommend to Lidgerwood storage unit to anyone who asked. Thank you all of you

Brookie W. en

Grado:

Clean and friendly.