Customer Reviews for U-Haul Moving & Storage of Laveen

2,342 comentarios

4410 W Southern Ave   Laveen, AZ 85339

(602) 237-1803

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(602) 237-1803

4410 W Southern Ave
Laveen, AZ 85339

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

SAUL S. 
Clasificación:
5.0

Very clean location with staff available.

DANIEL N. 
Clasificación:
5.0

Great customer service from both gentlemen at the location.

LAKESHIA L. 
Clasificación:
5.0

I will refer Family and Friends... Nice customer service..

Crystal A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID L. 
Clasificación:
4.0

he was very helpful and suggested to call corporate to complain about prior experience at pickup location.

BRIAN D. 
Clasificación:
5.0

Don't change a thing .

GLORIA J. 
Clasificación:
5.0

Great experience, no hassles!!

CHRISTOPHER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE W. 
Clasificación:
5.0

Perfect location . Great convenience when I need the pickup truck. It is not far from where I live .

MYRON Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORENZO H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanette G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RALPH K. 
Clasificación:
4.0

El cliente no dejó un comentario.

GWENAI R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CASSANDRA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

HOLLIS P.  |  Overall Experience 
Clasificación:
1.0

The crew at the drop off location was disorganized, disrespectful, lazy, and created multiple problems. They charged me an extra day because they took 35 minutes to see us (we were there on time) and they put the wrong name on the receiptâ€"they used my male friend's name even though it was my address, email, credit card, etc. They refused to help or remedy the situation, even after admitting they were wrong. I will actively be urging everyone I know to choose another moving service.

STEVEN U. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALPHONZO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAROLD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CINDY G. 
Clasificación:
5.0

GREAT Customer Service!!!!

DENISE G. 
Clasificación:
3.0

El cliente no dejó un comentario.

KENDALL T. 
Clasificación:
5.0

My location was changed at the last minute because of inventory. Was taken care of though. Will use you guys next time for sure.

ALLAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN B. 
Clasificación:
5.0

Excellent help form personnel

TIMOUR P. 
Clasificación:
1.0

El cliente no dejó un comentario.

ANGELICA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sergio C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Danyele G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynnea M.  |  Overall Experience 
Clasificación:
5.0

Very friendly customer service and very welcoming and good communication skills.

NORMA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis E. 
Clasificación:
2.0

I have checked in with the evening crew twice each time they have billed me twice they have no clue of what they're doing..I'm still waiting for my billing to be corrected.

IRVIN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER W. 
Clasificación:
5.0

Loved the customer service, will be using again in the future

JEANITA S. 
Clasificación:
5.0

The lady there was amazing! But just like the issues with pickup, we had more issues with drop off as she stated that we were dropping off at the wrong location. I showed her my reservation confirmation and she immediately got it all worked out. From my experience Uhaul corporate really needs to look into these types of issues and do a better job at creating less stress on people during an already stressful moving period.

TODD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDUARDO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY M. 
Clasificación:
5.0

Nada

ANNIE D. 
Clasificación:
5.0

Everything was excellent

DAVID S. 
Clasificación:
1.0

I never received updates on my shipment. I had to spend HOURS calling stores and customer service to get information on my shipment. I am so disappointed in this experience but I expected much more professionalism. I would not use or recommend ubox ever again

Dominque B. 
Clasificación:
5.0

Keep doing what you are doing, it works.

ABDUL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony L.  |  Overall Experience 
Clasificación:
3.0

The app was easy to use during the check-in process but it still requires you to enter the store as there is no access to the key (as indicated by the app) & the trucks are in a gated area. The customer service by the woman at the counter was awful. She didn't listen and she was rude & dismissive. There are too many U-Haul locations or rental options to deal with such horrible behavior.

Charles W. 
Clasificación:
4.0

Everyone was courteous. I did tell my family which location I rented from. I told them everyone at that location was pleasant and helpful.

ELBERTEEN M. 
Clasificación:
5.0

Very courteous and helpful staff. Near-new equipment. Very smooth.

MICHAEL F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ted W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cesareo Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD N. 
Clasificación:
3.0

Have the trucks gas filled all the way up so customers can fill it full. Instead of scamming customers for all their money!

HAYLEY M. 
Clasificación:
5.0

The only negative to my storage experience was the fact that my catalytic converters were stolen from my vehicle on your property. Other than that was wonderful.

JAY D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F. 
Clasificación:
4.0

Customer service was good it just took a long time to checkout.

GABRIEL G. 
Clasificación:
5.0

When ordering online I was advised I would receive a free lock. I wasn't provided a free lock which did not sit to well with me I would still like my free lock that's what promoted me to move forward with choosing U-Haul

DaQuan T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald H. 
Clasificación:
4.0

El cliente no dejó un comentario.

LOLA E. 
Clasificación:
5.0

Excellent customer service

Stanley N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT D. 
Clasificación:
4.0

I put four stars, only because I was given a smaller storage then what I asked for, so I had to pay for two storages because they didn't have the size I asked for. for a mistake I had nothing to do with I should have been accommodated until there was one available . Not cool!!!

Debra D.  |  Overall Experience 
Clasificación:
5.0

The Lady works there every day very very nice!

ZHENGYUN Q. 
Clasificación:
5.0

I was promised one month free storage on 67th Ave. and Bell Road when I got there they're saying they had no units I was really disappointed

TOM U. 
Clasificación:
5.0

ND

DAVID E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT D. 
Clasificación:
5.0

I have always used the Uhaul services in Laveen on 44th avenue on west baseline for years. I love it, the starr, and the service's" I wouldn't go to any other place. I know there are new managers now, if they are anything like the prior managers, that Uhaul in Laveen will continue to be Awesome.

Ophelia A.  |  Overall Experience 
Clasificación:
5.0

The lady in charge may use a more customer friendly tone and be willing to understand everyone is not as familiar with her business as she is. Other than that experience, I would recommend this location. Competitive pricing is something to consider when there's a thirty cents difference between locations. It could be a deciding factor.

VERA M. 
Clasificación:
1.0

El cliente no dejó un comentario.

GLORIA S. 
Clasificación:
5.0

Myself, my husband David & my son Jason who actually used our enclosed unit mostly, have nothing but Very High remarks & Highly recommend this facility for ALL of their storage units (Enclosed & open drive up parking units) & their Highly professional staff assistance. Thank you for everything. 

Cathy T.  |  Overall Experience 
Clasificación:
5.0

The best storage ever!!!!!

Omorrio F.  |  Overall Experience 
Clasificación:
5.0

This location is my favorite store, quality Customer service Everytime. I hope other stores can be like them, the staffs do care

BRIDGET S. 
Clasificación:
5.0

Had issue with gas gauge....drove 43 miles and only got a little over 4 miles per gallon ..

ABEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RENITA H. 
Clasificación:
4.0

I wouldn't refer my ex mother in law to your business it sucks

Jeffrey A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamica B. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHARLOTTE J. 
Clasificación:
5.0

Thank you meeting my needs above and beyond my expectations when it counted the most. I appreciate your kindness. Good customer service speaks volumes in my world. Thank you!!

LA DONNA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NIKOLETE R. 
Clasificación:
5.0

Customer service was excellent at this location

MICHAEL B. 
Clasificación:
5.0

Great service, friendly staff! Would definitely use this location again. Don't remember the names but it was a gentleman and a woman! Around 2pm on Friday the 24th! Made it painless!

LEMANUEL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

La Donna G. 
Clasificación:
5.0

VALARIE IS THE ABSOLUTE BEST!!!

DENISE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN P. 
Clasificación:
3.0

My experience with this location was sub par with it's service. As I may use U-haul again, I will never go back to this location.

Robin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALLACE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

GEORGE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAYLA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NOEMI C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARINA B. 
Clasificación:
4.0

The trailer wasn't swept out. Please make sure the equipment is clean so the next person won't feel obligated to do so in fear of being charged a cleaning fee.

CHICO W. 
Clasificación:
5.0

Great service

RANDY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUCIA C. 
Clasificación:
5.0

Excellent Customer Service

ANDRE D. 
Clasificación:
5.0

Realy good customer service and friendly staff

Yaitza M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenna N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RAQUEISHA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

NABIL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD E. 
Clasificación:
5.0

Quick and easy. The only down side was being charged milage. We drove directly from seattle to phx via the shortest route through twin falls idaho to phx. We never drove on sny side trips or anything. Im not sure why we had a $71 charge. I would understand if we did any side trips etc but we didn't. Maybe they should check the speedometer

Shayne K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sarah C. 
Clasificación:
5.0

Great customer service!!! Would love to work with them again!

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cornella M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH K.  |  Overall Experience 
Clasificación:
5.0

Moving is stressful. The staff & equipment at this location made it so easy.

TORRIE ALISHA S. 
Clasificación:
5.0

The managing team of Valerie and Colt were exceptional!

STEPHEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabine G. 
Clasificación:
1.0

El cliente no dejó un comentario.

GUADALUPE P. 
Clasificación:
5.0

Great work ethic, clean and fast services

MILTON B. 
Clasificación:
5.0

Staff in that office where very helpful and made the process really easy and stress less for me. I will come back for their service. Thank you for the great service.

MARISELA S. 
Clasificación:
5.0

Very satisfied. The storage rooms are very clean.

Gloria G.  |  First Impressions 
Clasificación:
5.0

Staff is always friendly at the Laveen location. Lynne is amazing and always available to assist

Leah H.  |  First Impressions 
Clasificación:
5.0

The facility managers are nice people.

darrell r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ana R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ana L.  |  First Impressions 
Clasificación:
5.0

I have had a wonderful experience with this location. I needed a larger unit and let them know if a larger unit came available please let me know. They called quickly and I was mover in less than two hours the new unit was adjacent to my old unit and the move was easy and quick.

James V.  |  First Impressions 
Clasificación:
3.0

I wish I could really afford this service but I appreciate the help you have been in the past

Larraine T.  |  Online Move In 
Clasificación:
5.0

Very clean Very friendly & professional

Maria D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M.  |  Online Move In 
Clasificación:
4.0

The management team has an outstanding service they provide with good courteous and effective relationship with each customer. They provided efficient and thorough communication while being of service to the public.

Barbara C.  |  First Impressions 
Clasificación:
5.0

In and out service 👍

Emmanuel R.  |  First Impressions 
Clasificación:
5.0

Always professional and friendly !!!! Always have the right answers and were easy to communicate with. They know what they are doing and do it well !!! I go out of my way to recommend them whenever I

Steve J.  |  First Impressions 
Clasificación:
5.0

Excellent customer service. From the initial call to me to the truck drop off. I also appreciated to find my storage so clean. I'm NOT a 1st time storage renter. So I know what is to be expected.

Larry L.  |  First Impressions 
Clasificación:
5.0

Very friendly and extremely helpful!

Jenna N.  |  First Impressions 
Clasificación:
5.0

I rented a storage from them 2 years ago, it was such great service that , when i return to arizona i went back to them I love it there, i could have gone to any of hundreds of other storage

Denise F.  |  First Impressions 
Clasificación:
5.0

They were very helpful and made the process fast and simple

Jason P.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

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