Customer Reviews for U-Haul Moving & Storage of Laveen

2,295 comentarios

4410 W Southern Ave   Laveen, AZ 85339

(602) 237-1803

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(602) 237-1803

4410 W Southern Ave
Laveen, AZ 85339

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Anthony L.  |  Overall Experience 
Clasificación:
3.0

The app was easy to use during the check-in process but it still requires you to enter the store as there is no access to the key (as indicated by the app) & the trucks are in a gated area. The customer service by the woman at the counter was awful. She didn't listen and she was rude & dismissive. There are too many U-Haul locations or rental options to deal with such horrible behavior.

Charles W. 
Clasificación:
4.0

Everyone was courteous. I did tell my family which location I rented from. I told them everyone at that location was pleasant and helpful.

ELBERTEEN M. 
Clasificación:
5.0

Very courteous and helpful staff. Near-new equipment. Very smooth.

MICHAEL F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ted W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cesareo Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD N. 
Clasificación:
3.0

Have the trucks gas filled all the way up so customers can fill it full. Instead of scamming customers for all their money!

HAYLEY M. 
Clasificación:
5.0

The only negative to my storage experience was the fact that my catalytic converters were stolen from my vehicle on your property. Other than that was wonderful.

JAY D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F. 
Clasificación:
4.0

Customer service was good it just took a long time to checkout.

GABRIEL G. 
Clasificación:
5.0

When ordering online I was advised I would receive a free lock. I wasn't provided a free lock which did not sit to well with me I would still like my free lock that's what promoted me to move forward with choosing U-Haul

DaQuan T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald H. 
Clasificación:
4.0

El cliente no dejó un comentario.

LOLA E. 
Clasificación:
5.0

Excellent customer service

Stanley N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT D. 
Clasificación:
4.0

I put four stars, only because I was given a smaller storage then what I asked for, so I had to pay for two storages because they didn't have the size I asked for. for a mistake I had nothing to do with I should have been accommodated until there was one available . Not cool!!!

Debra D.  |  Overall Experience 
Clasificación:
5.0

The Lady works there every day very very nice!

ZHENGYUN Q. 
Clasificación:
5.0

I was promised one month free storage on 67th Ave. and Bell Road when I got there they're saying they had no units I was really disappointed

TOM U. 
Clasificación:
5.0

ND

DAVID E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT D. 
Clasificación:
5.0

I have always used the Uhaul services in Laveen on 44th avenue on west baseline for years. I love it, the starr, and the service's" I wouldn't go to any other place. I know there are new managers now, if they are anything like the prior managers, that Uhaul in Laveen will continue to be Awesome.

Ophelia A.  |  Overall Experience 
Clasificación:
5.0

The lady in charge may use a more customer friendly tone and be willing to understand everyone is not as familiar with her business as she is. Other than that experience, I would recommend this location. Competitive pricing is something to consider when there's a thirty cents difference between locations. It could be a deciding factor.

VERA M. 
Clasificación:
1.0

El cliente no dejó un comentario.

GLORIA S. 
Clasificación:
5.0

Myself, my husband David & my son Jason who actually used our enclosed unit mostly, have nothing but Very High remarks & Highly recommend this facility for ALL of their storage units (Enclosed & open drive up parking units) & their Highly professional staff assistance. Thank you for everything. 

Cathy T.  |  Overall Experience 
Clasificación:
5.0

The best storage ever!!!!!

Omorrio F.  |  Overall Experience 
Clasificación:
5.0

This location is my favorite store, quality Customer service Everytime. I hope other stores can be like them, the staffs do care

BRIDGET S. 
Clasificación:
5.0

Had issue with gas gauge....drove 43 miles and only got a little over 4 miles per gallon ..

ABEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RENITA H. 
Clasificación:
4.0

I wouldn't refer my ex mother in law to your business it sucks

Jeffrey A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamica B. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHARLOTTE J. 
Clasificación:
5.0

Thank you meeting my needs above and beyond my expectations when it counted the most. I appreciate your kindness. Good customer service speaks volumes in my world. Thank you!!

LA DONNA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NIKOLETE R. 
Clasificación:
5.0

Customer service was excellent at this location

MICHAEL B. 
Clasificación:
5.0

Great service, friendly staff! Would definitely use this location again. Don't remember the names but it was a gentleman and a woman! Around 2pm on Friday the 24th! Made it painless!

LEMANUEL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

La Donna G. 
Clasificación:
5.0

VALARIE IS THE ABSOLUTE BEST!!!

DENISE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN P. 
Clasificación:
3.0

My experience with this location was sub par with it's service. As I may use U-haul again, I will never go back to this location.

Robin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALLACE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

GEORGE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAYLA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NOEMI C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARINA B. 
Clasificación:
4.0

The trailer wasn't swept out. Please make sure the equipment is clean so the next person won't feel obligated to do so in fear of being charged a cleaning fee.

CHICO W. 
Clasificación:
5.0

Great service

RANDY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUCIA C. 
Clasificación:
5.0

Excelente servicio al cliente

ANDRE D. 
Clasificación:
5.0

Realy good customer service and friendly staff

Yaitza M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenna N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RAQUEISHA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

NABIL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD E. 
Clasificación:
5.0

Quick and easy. The only down side was being charged milage. We drove directly from seattle to phx via the shortest route through twin falls idaho to phx. We never drove on sny side trips or anything. Im not sure why we had a $71 charge. I would understand if we did any side trips etc but we didn't. Maybe they should check the speedometer

Shayne K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sarah C. 
Clasificación:
5.0

Great customer service!!! Would love to work with them again!

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cornella M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH K.  |  Overall Experience 
Clasificación:
5.0

Moving is stressful. The staff & equipment at this location made it so easy.

TORRIE ALISHA S. 
Clasificación:
5.0

The managing team of Valerie and Colt were exceptional!

STEPHEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabine G. 
Clasificación:
1.0

El cliente no dejó un comentario.

GUADALUPE P. 
Clasificación:
5.0

Great work ethic, clean and fast services

MILTON B. 
Clasificación:
5.0

Staff in that office where very helpful and made the process really easy and stress less for me. I will come back for their service. Thank you for the great service.

MARISELA S. 
Clasificación:
2.0

El cliente no dejó un comentario.

CHRISTOPHER S. 
Clasificación:
5.0

Valarie was super helpful and I would recommend this UHaul location to anyone in the area!

ALLYNDE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH G. 
Clasificación:
5.0

Quick to get in and out, even on a busy Saturday.

RONNEY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joyce T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri W. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anisa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID A. 
Clasificación:
2.0

still havent gotten the receipt, and could not get through on the phone to extend rental

JONATHON F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor V.  |  Overall Experience 
Clasificación:
5.0

Very friendly, knowledgeable about rental business and equipment and fast service!

CATHERINE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONNEY S. 
Clasificación:
4.0

I have not recd final bill

Terry S. 
Clasificación:
3.0

I was very disappointed when my mattress got water damaged and uhaul couldn't do anything to assist me,I rented on the air conditioning control on the inside thinking all was ok but since I didn't add insurance I was not compensated,very upset about this.

SHIRLENA W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAYLIN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clay B. 
Clasificación:
5.0

They didn't have enough help to pickup my equipment and they weren't empowered enough to give me credits for my rental issues

MICHAEL DAVID H. 
Clasificación:
1.0

The inside of the uhaul was clean. Laveen Az sent us with multiple things wrong with the Uhaul transmission, and front tire and the trailer had a bent tongue. Our experience was horrible on the way to Oregon. As much that we paid for the equipment Laveen Az should of gave us what we paid for. I think all equipment goes in for maintenance all the time. How are we suppose to know we were give equipment that was not maintained.

JON K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAKE B. 
Clasificación:
4.0

Everything went fast and easy

DAVID A. 
Clasificación:
4.0

The employees was wonderful to me and other customers. The system that uhaul company uses when the system goes down is very expensive for the customers. Uhaul please provide your employees with better system.

TISHA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEZZA G. 
Clasificación:
5.0

The staff went the extra mile for me and always wit a cheerful spirit. I picked all of my boxes and other supplies from this location, two vehicles and a car dolly. Keep up the good work.

ABDUL S. 
Clasificación:
5.0

Always a pleasure

ROBIN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY S.  |  Overall Experience 
Clasificación:
4.0

N/C

JAMES T. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL H. 
Clasificación:
5.0

.99/mile is a crazy rate to charge...I realize this is set at corporate, but still...

JONATHAN A. 
Clasificación:
5.0

the best customer service ever

WAYLYN C. 
Clasificación:
5.0

Allow supplies returns without the paper receipt since it can easily be looked up under the order. This just seems like a lazy way to make more money.

ROBIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth W. 
Clasificación:
4.0

Gas tank was on Full when I checked out and I only drove the van 14 miles. Since it was on full before I turned it in I filled up the tank I could not dispute the amount of gas. It took 6.29 gallons after I finished using the van. I am pretty sure the van does not get 2 miles a gallon I could not dispute full tank and after I filled it up it was over full Uhual owes me $17 for scamming me out 5 gallons of gas This should be fixed because the manager said I am sorry I cannot do anything for reimbursement And the uhual people told me to fill it up because it was full

JEFFREY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEAH D. 
Clasificación:
5.0

Your computer system was a little slow, but employees, handled it rather well.

LORENZO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DACIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC C. 
Clasificación:
5.0

Very satisfied. The storage rooms are very clean.

Gloria G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

FIDEL M. 
Clasificación:
5.0

Very friendly and helpful.

ERIC M.  |  First Impressions 
Clasificación:
5.0

Staff is always friendly at the Laveen location. Lynne is amazing and always available to assist

Leah H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

arie j.  |  Overall Experience 
Clasificación:
5.0

Everyone was very pleasant. My experience was a good one and I would highly recommend this U-Haul facility for storage⭐⭐⭐⭐⭐

Lori G.  |  Overall Experience 
Clasificación:
4.0

LYNN is the GREATEST OF ALL TIME. HER UNDERSTANDING AND KINDNESS WILL NEVER BE FORGOTTEN...

TASHA W.  |  Overall Experience 
Clasificación:
3.0

The one reason why I think I wouldn't recommend is bc it seemed like they always raised the price on us. I feel like if you are loyal to a business as long as we were to UHAUL you shouldn't keep getting your rent raised. I've used a company years back and never got my storage raised.

JEFFERY G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kathryne c.  |  Overall Experience 
Clasificación:
5.0

Great place. Easy to access with pin and card. Open late even without 24 hour access. Great folks in the office.

Filemon R.  |  Overall Experience 
Clasificación:
5.0

Awesome fast and friendly customer service. From the management on down they were accommodating and super efficient. LOVED LOVED LOVED MY EXPERIENCE

Charita H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

luis l.  |  Overall Experience 
Clasificación:
5.0

The facility managers are nice people.

darrell r.  |  First Impressions 
Clasificación:
5.0

The space I rented was really great, secure and well lit. The staff there were nothing short of awesome. I would highly recommend!

jeff k.  |  Overall Experience 
Clasificación:
5.0

Need to open earlier on Sunday. Need a better backup system if the main one goes down

Willie C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew G.  |  Overall Experience 
Clasificación:
5.0

Thank you for the use of your storage facility-

ONICCA L.  |  Overall Experience 
Clasificación:
5.0

5star all the way

GEORGE V.  |  Overall Experience 
Clasificación:
5.0

No telephone access

Gary R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Grace A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shamika W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMEANA T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ana R.  |  First Impressions 
Clasificación:
5.0

Nice people they took care of me very well thank you

Marcus F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ana L.  |  First Impressions 
Clasificación:
5.0

I have had a wonderful experience with this location. I needed a larger unit and let them know if a larger unit came available please let me know. They called quickly and I was mover in less than two hours the new unit was adjacent to my old unit and the move was easy and quick.

James V.  |  First Impressions 
Clasificación:
3.0

I wish I could really afford this service but I appreciate the help you have been in the past

Larraine T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason M.  |  Online Move In 
Clasificación:
5.0

Very clean Very friendly & professional

Maria D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M.  |  Online Move In 
Clasificación:
5.0

You guys are awesome and wonderful people!

Mallory G.  |  First Impressions 
Clasificación:
4.0

The management team has an outstanding service they provide with good courteous and effective relationship with each customer. They provided efficient and thorough communication while being of service to the public.

Barbara C.  |  First Impressions 
Clasificación:
5.0

In and out service 👍

Emmanuel R.  |  First Impressions 
Clasificación:
5.0

First was amazed at the prices, Then the friendliness of Angela and Johnathon, beautiful, very friendly. Received a small history lesson on U Haul by Angela.

Janet P.  |  First Impressions 
Clasificación:
5.0

Nice staff and very accomdating

raul d.  |  First Impressions 
Clasificación:
5.0

Always professional and friendly !!!! Always have the right answers and were easy to communicate with. They know what they are doing and do it well !!! I go out of my way to recommend them whenever I

Steve J.  |  First Impressions 
Clasificación:
5.0

Excellent customer service. From the initial call to me to the truck drop off. I also appreciated to find my storage so clean. I'm NOT a 1st time storage renter. So I know what is to be expected.

Larry L.  |  First Impressions 
Clasificación:
5.0

Very friendly and extremely helpful!

Jenna N.  |  First Impressions 
Clasificación:
5.0

I rented a storage from them 2 years ago, it was such great service that , when i return to arizona i went back to them I love it there, i could have gone to any of hundreds of other storage

Denise F.  |  First Impressions 
Clasificación:
5.0

They were very helpful and made the process fast and simple

Jason P.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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