Comentarios de los clientes para U-Haul Moving & Storage of Largo

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Largo

Clasificación general:

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Jerri M.
Clasificación:

El cliente no dejó un comentario.

karen H.
Clasificación:

El cliente no dejó un comentario.

victoria B.
Clasificación:

This is the absolute best location for all your storage and rentals! Just absolutely perfect!!!!!

Adam W.
Clasificación:

Never received a call the day before to provide a delivery time. I heard from driver (Nikki?) morning of delivery. She was very nice and helpful, but having the peace of mind to know when it would be delivered while prepping to move and close would have been appreciated.

Elizabeth D.
Clasificación:

Great staff, in particular Ms. Holland.

RONALD P.
Clasificación:

El cliente no dejó un comentario.

fabio B.
Clasificación:

Just perfect! As usual!

RICHARD H.
Clasificación:

Show me operation of the pickup before you send me away.

TAMI S.
Clasificación:

Was very satisfied thank you

Monica M.
Clasificación:

El cliente no dejó un comentario.

Bill L.
Clasificación:

El cliente no dejó un comentario.

Jerry C.
Clasificación:

U-haul was the worst moving experience i have ever had. .Containers did not arrive on the day promised. Never received a call at any time. I had to get rooms for six people who came from Florida to Georiga to help me. terrible experience with U-Haul.

ARIANA A.
Clasificación:

El cliente no dejó un comentario.

Jacob Z.
Clasificación:

El cliente no dejó un comentario.

Robert B.
Clasificación:

If it wasn't for the young lady who was on duty, I would have taken my rental to another location. She went above and beyond the call of duty. After trying four trailers, that all had electrical problems, she upgraded me to a larger trailer and made sure everything was working correctly. Unfortunately, I did not get her name or I would have called the next day and talked to the manager about her excellent service. My contract number was : 83024400. Robert C. Battani 66072 Essex Rd. N Pinellas Park, FL. 33782

STEPHEN L. | First Impressions |
Clasificación:

Terry was a great help

Brad F.
Clasificación:

El cliente no dejó un comentario.

Tricia V.
Clasificación:

I think that your trucks are rigged with some sort of device because I only went 11 or 12 miles and spent $10 in gas and when I got in the truck it said it was beyond full I drove 3 miles and it read almost 3/4 of a tank so I believe you guys do something to your vehicles because there's no way 11 or 12 miles is $10 in fuel, over 5 gallons....that would be like 2 miles to the gallon. The people were great to me at the location, 0 complaints there except when I asked how many miles these get to a gallon I was looked at like I was crazy and he said he had no idea.

VICTORIA L.
Clasificación:

I have no complaints except that it defeats the purpose of having me register online if I have to essentially re-register again when I pick up the vehicle in the store. They asked me the same exact questions that I already answered online. Also If I'm a single unmarried person with no family how am I supposed to list an alternate phone number if I don't have anyone but myself. That needs to be changed. Please make these changes.

John B.
Clasificación:

El cliente no dejó un comentario.

Alexis K.
Clasificación:

El cliente no dejó un comentario.

fabio B.
Clasificación:

awesome as usual!! best ever!!

RUSSELL T.
Clasificación:

El cliente no dejó un comentario.

Susan M.
Clasificación:

El cliente no dejó un comentario.

Alysha D.
Clasificación:

El cliente no dejó un comentario.

Anthony M.
Clasificación:

El cliente no dejó un comentario.

Victoria E.
Clasificación:

the cab had coffee spilt all over it.

Rafael S.
Clasificación:

Everything was quick and easy

TARA B.
Clasificación:

The representative was extremely rude

Michael G.
Clasificación:

Not charge an after hours fee when returned at 5:30pm and then charge a random $25 later. Definitely going back to using Home Depot.

Virginia K.
Clasificación:

El cliente no dejó un comentario.

fabio B.
Clasificación:

El cliente no dejó un comentario.

Lynda L.
Clasificación:

Fantastic experience and I would highly recommend this anyone

bryan N.
Clasificación:

Nothing everything was fast and efficient!

nick M.
Clasificación:

I had a tandem wheeled transport, Don reservation. And they gave it away and they gave me a tow dolly. My car got stuck on the tow dolly, and I got pulled over by the police. For no tail lights. Very dis Satisfied please reimburse my money back on my debit card, Nick Mitchell.

Jeffrey C.
Clasificación:

Everything was great

JORGE Z.
Clasificación:

El cliente no dejó un comentario.

Jeffrey C.
Clasificación:

From start to finish returning with little bit tricky found a few places it wouldn't take it cuz it had a trailer for the car but overall it was wonderful

MILTON H.
Clasificación:

El cliente no dejó un comentario.

ARI S.
Clasificación:

El cliente no dejó un comentario.

fabio B.
Clasificación:

El cliente no dejó un comentario.

Brian F.
Clasificación:

There was no communication about delivery as there was supposed to be. I never got a call the day before to give me the window. I finally had to call around 4pm the day of the delivery after still hearing nothing. There had been some issue with the truck, but it would have been nice to be in contact with me. It only gave me from about 6pm until the next morning at 12 to load everything which was slightly annoying.

ERICA R.
Clasificación:

This location took my Uhaul after the location we were originally sent to (Hitch World) refused to take my truck.

Jesse B.
Clasificación:

El cliente no dejó un comentario.

Scott B.
Clasificación:

El cliente no dejó un comentario.

James Z.
Clasificación:

U-box arrived damaged. It was not delivered to our door as in contract. We were obliged to rent a truck, unload U-box, load truck, unload truck at location, and return truck at our own expense. All this at 88 years of age. Very unsatisfactory. The price quoted for use of U-box did not include pick-up costs and delivery to door costs.

DEBBIE H.
Clasificación:

El cliente no dejó un comentario.

Steven C.
Clasificación:

El cliente no dejó un comentario.

fabio B.
Clasificación:

Dave was absolutely awesome! Very professional and friendly! Thank you Dave!!

Cynthia N.
Clasificación:

El cliente no dejó un comentario.

ANN C.
Clasificación:

El cliente no dejó un comentario.

Monika R.
Clasificación:

Answer the phone instead of letting them roll over to a service. I heard that lots of u-haul staff are defaulting to the covid offered service and it's annoying to customers. The young man that helped me (I got his name but forgot to write it down before my trip) was very kind and helpful. And Vit corrected my account as requested without my having to follow-up.

Jeffery B.
Clasificación:

Staff were very friendly and helpful.

Barbara M.
Clasificación:

El cliente no dejó un comentario.

MICHAEL S.
Clasificación:

Job well done tank you

Borislav K.
Clasificación:

El cliente no dejó un comentario.

Robert W.
Clasificación:

excellent service 5 stars all around

BRENDA R.
Clasificación:

El cliente no dejó un comentario.

ROBERT J.
Clasificación:

Overall real good

Caleb R.
Clasificación:

Clerk was rude and slow.

Domenic D.
Clasificación:

El cliente no dejó un comentario.

Robin S.
Clasificación:

I use uhual a LOT. This location is the best people I've ever worked with. The people there always no matter what's going on in there lives are so present. I always walk out with a smile. Only reason I'm taking the time to write this. If I made the rules they would all get a raise. Please let t hem know

Kyla H.
Clasificación:

El cliente no dejó un comentario.

FABIO B.
Clasificación:

Absolutely PERFECT!!!!! As usual! The BEST!!!!!!

FABIAN C.
Clasificación:

Get accurate mileage readings. A 20 rental and 27 miles does not cost over $170..i needed to get a refund afterwards.. Good thing I returned the truck during business hours.

Cortney W.
Clasificación:

Friendly and courteous staff. I've done business here before and outstanding help.

Andrea L.
Clasificación:

El cliente no dejó un comentario.

Emily U.
Clasificación:

They need to hire personel whit better people skils I hade some lady call me to make sure they the truck was coming back on time and she was extremely rude she doesn't know how to talk to poeople whith respect I always rent there equipment and never had bad experience except for this Location

KENNETH B.
Clasificación:

Nothing I can think of. That's why I always come back. Your staff is great. I get in and out quickly, even when you're real busy. I drive by 3 other uhaul locations to rent from this location. Best uhaul store I ever been in!!!

Edward G.
Clasificación:

Vanessa did a superb job.

Henry S.
Clasificación:

El cliente no dejó un comentario.

Terry M.
Clasificación:

I was charged for a utility dolly I never used. There is one inside the truck as well as pads. Neither was used. I had rented an appliance dolly. This location charged me for both. I have been trying to reach the store to have them correct. On hold over 20 min. Terrible service!!!

Maryann C.
Clasificación:

El cliente no dejó un comentario.

danielle B.
Clasificación:

Worker was unprofessional and yelled at me because i called to tell him i was in er and would not make deadline

Ancel M.
Clasificación:

El cliente no dejó un comentario.

Richard B.
Clasificación:

Very impressed with the customer service and equipment at this location.

Danny B.
Clasificación:

El cliente no dejó un comentario.

Keith N.
Clasificación:

Picture of great communication

Lynette G.
Clasificación:

El cliente no dejó un comentario.

Paula W.
Clasificación:

Friendly employees!

Michael M.
Clasificación:

El cliente no dejó un comentario.

Adam P.
Clasificación:

El cliente no dejó un comentario.

Juan C.
Clasificación:

I had a great experience picking up the truck they were nice and when i returned it the guy was also nice cant remember his name but i would definitely use this location again

fabio B.
Clasificación:

Awesome as usual!!

MARK A.
Clasificación:

El cliente no dejó un comentario.

jennifer D.
Clasificación:

Renee and her team were extremely helpful and accommodating. She made me feel very confident and at ease with my move. I highly recommend this uhaul location!

Mary W.
Clasificación:

You charged me for a months rent on my storage and I got the boxes out before the first month was over. Also, the wait time in talking to someone is awful. Way to long

dorene W.
Clasificación:

El cliente no dejó un comentario.

Robert C.
Clasificación:

El cliente no dejó un comentario.

Linda C.
Clasificación:

My only complaint would be that it takes awhile to get to speak to someone on the phone.

Jonathan S.
Clasificación:

El cliente no dejó un comentario.

Tiamo S.
Clasificación:

El cliente no dejó un comentario.

Gerardo R.
Clasificación:

I put aroun 24 miles on the truck and they charged me for 55 miles. Not nice.

Heather L.
Clasificación:

While driving a Uhaul cargo van. Ants kept coming up through the dashboard. Every time I killed two ants, another two ants would come up on the dashboard. They just kept coming up. It was annoying. However, I did make a complaint about the ant 🐜 problem when I returned the cargo van.

fabio B.
Clasificación:

Rennee is ABSOLUTELY awesome! An exceptional person/employee! you are very very lucky to have her!! WOW!!

Richard A.
Clasificación:

Need to have been customer service with the people that hook up the equipment. The gentleman that hooked up the car trailer was rude, drove the truck like he was on a race track - which the truck was loaded with all our items. The trailer needed a light bulb changed and instead just said we needed to go to another location to find a trailer. Another gentleman stepped in and helped us.

TROY R.
Clasificación:

El cliente no dejó un comentario.

brian M.
Clasificación:

Renee a very ride and unprofessional. She accused me of dishonesty when in fact uhauls employees miscommunicated with each other. Renee refused to listen to my explanation. I called first thing Monday morning to address my rental contract and finish it out and was harassed without cause and renne threatened my credit by falsely claiming that I would have to deal with collections now... When I asked to speak with her boss and for her I.D. number she hung up the phone. I am extremely taken back by the lack of customer service and communication at this location... You would think that since they only have a couple beat up uhaul trucks in their lot that they would compensate by having, at minimal, decent customer service but that is far from the case... DO NOT USE THIS LOCATION. thanks Renee

Ryan H.
Clasificación:

Horrible ubox experience. Moved my drop off location without permission or notification. Called Ubox for an update on location they hung up on me and went off. Horrible service.

Nestor M.
Clasificación:

El cliente no dejó un comentario.

Joseph M.
Clasificación:

El cliente no dejó un comentario.

Katie O. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

scott s. | First Impressions |
Clasificación:

The staff was friendly courteous and extremely helpful

Rhonda P. | First Impressions |
Clasificación:

Very helpful and friendly staff

fernando h. | Overall Experience |
Clasificación:

I can't thank the stuff enough for always being professional and Advising me in my storage and moving needs. You should always go with the U-Haul boxes and the U-Haul packing material ! just saying... I'll definitely use this facility if I need to store again...

ariel b. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Thomas F. | Overall Experience |
Clasificación:

Everyone and everything was great about my experience was perfect! Courteous , friendly and very helpful staff!

GLENDA R. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Kevin P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Chris H. | First Impressions |
Clasificación:

Excellent Service and though it's an additional $10/month for 24hr Access it's worth having. The only downsode, at least for the smaller units, is that there is no elevator (not many steps at least)

rudolph J. | First Impressions |
Clasificación:

Great customer service from all of the staff. I would recommend this location to all of my family and friends.

Scott D. | Overall Experience |
Clasificación:

Excellent interaction with the staff, highly recommended.

Patrick R. | First Impressions |
Clasificación:

Renee was the most pleasant and professional uhaul representative that I have ever dealt with. She was cheerful and accommodating and very knowledgeable. She was so helpful, she’s a keeper 🙂

richard b. | Overall Experience |
Clasificación:

Great

Bree M. | Overall Experience |
Clasificación:

Joe was amazing I was given 4to6 weeks2live he helpedme my storageunit 4my kids&and I’m very thankful for Joe 5*****& Debt Free 4 my kids.Santa Joe the kids said.

William E. | First Impressions |
Clasificación:

Waited 1 hour past the stores opening time for someone to show up and open the store. The unit we had rented was suppose to be large enough to hold the furniture from a 2 bedroom apartment. No way!

Tammy E. | Overall Experience |
Clasificación:

None

joe t. | Overall Experience |
Clasificación:

Joe is awesome

Gary W. | Overall Experience |
Clasificación:

nice service

megan h. | Overall Experience |
Clasificación:

There was rat droppings over everything and roaches were seen in the building. Staff was scarce when trying to check out for good.

josh c. | First Impressions |
Clasificación:

Joe was very helpful with everything I needed

George G. | Overall Experience |
Clasificación:

UBox was delivered and picked up promptly by Nikki.

JAMES C. | Overall Experience |
Clasificación:

It was a pleasure to have done business at this facility. The products, services, and staff are awesome!

Sheldon D. | First Impressions |
Clasificación:

I was happy when I placed my reservation, upon arrival though I discovered that the unit reserved for me was occupied by a former customer. This required me to take a unit upstairs instead of down st

don g. | Overall Experience |
Clasificación:

Very professional and great service

kathleen h. | Overall Experience |
Clasificación:

I didn't use the facility but rather had a u-box delivered. The staff were very professional and client-facing. Would recommend to anyone as an alternative to other pod like products or trailer.

Sarah O. | Overall Experience |
Clasificación:

Great experience and was so helpful with moving state to state.

George K. | Overall Experience |
Clasificación:

One was rude to hang up phone. I gave direct instructions to deliver & someone is waiting and they delayed for 3 days. The truck destroyed lawn with truck which wasn't needed. some staff knew nothing

Cathy C. | Overall Experience |
Clasificación:

Nicole was so helpful. The whole process was very smooth.

Kaleena R. | First Impressions |
Clasificación:

Very nice and informative staff

Nathan T. | Overall Experience |
Clasificación:

At first, the young man that was helping me said he could not change the date that I wanted my Uboxes delivered. He eventually figured out how to do it. Nikki delivered them the next day.

Kenneth B. | Overall Experience |
Clasificación:

Excellent staff, well maintained, highly recommend this location. Left another well known storage facility / competitor due to poor management and from Day 1 with this Uhaul location I was impressed!

Janice G. | Overall Experience |
Clasificación:

Excellent customer service

Janice G. | Overall Experience |
Clasificación:

Excellent customer service

Janice G. | Overall Experience |
Clasificación:

Staff went above & beyond to help with coordinating pick up of the containers etc.

natalie c. | Overall Experience |
Clasificación:

Delivery of uboxes was never on time. Nearly delayed the sale of my home. Will never recommend

Erica D. | Overall Experience |
Clasificación:

The staff was always very helpful and kind. When I was moving out of my unit they even offered to assist me.

mark f. | Overall Experience |
Clasificación:

The staff was polite, friendly, and professional!! They helped me to make my use of the facility easy and productive. I would highly recommend this U-Haul facility to any prospective customer.

Alex B. | Overall Experience |
Clasificación:

Very helpful and courteous staff headed up by the owner. Definitely recommend.

Galdina V. | Overall Experience |
Clasificación:

The delivery drivers were awesome!!

GARY E. | Overall Experience |
Clasificación:

.

GARY E. | Overall Experience |
Clasificación:

.

jenny f. | Overall Experience |
Clasificación:

Everything was great. Thank you

Jazmeen S. | Overall Experience |
Clasificación:

Need other options in the questionnaire. We did not use the facility but the POD. The POD was pickup from Co.without any notification. The delivery was very late. No one called to update. Never again

Scott B. | Overall Experience |
Clasificación:

took 75 phone calls to get our pod delivered, a week late and after sitting the location for nearly 4 days. Delivery was promised between 10-2 and finally showed up at nearly 6pm. My wife was angry.

Kevin H. | Overall Experience |
Clasificación:

Delivery was on time Pick-up was also You should include drop off and pick up in the advertised price online 180$ in Tustin,California and 80$ in Seminole Florida.It should be door to door . I did

Istvan B. | Overall Experience |
Clasificación:

recommend this U-Haul Storage Facility to a friend

Marlaina M. | Overall Experience |
Clasificación:

Love U-Haul.

Matthew M. | Overall Experience |
Clasificación:

need more space for comments! broken lock. broken leaded glass lamp shades. all good except driver who picked up box RUDE. after spending $1300. i expect MORE. would use again.

Sandra F. | Overall Experience |
Clasificación:

Everything went pretty smoothly. Would use them again.

Jessica B. | Overall Experience |
Clasificación:

Everyone there was extremely helpful and nice

THANH D. | Overall Experience |
Clasificación:

Good uhaul

John S. | Overall Experience |
Clasificación:

The U-boxes were picked up on time and delivered when requested. There was no damage to any of the contents and I could not ask for more friendly and competent associates.

patricia l. | Overall Experience |
Clasificación:

Service was perfect. Right on schedule. Very happy.

JEFFREY M. | Overall Experience |
Clasificación:

Vickie was so helpful. She went out of her way to help me find my tag registration that i had accidentally put in my ubox. Great crew at this location.

patricia h. | Overall Experience |
Clasificación:

Completed a U box move between Philadelphia PA and Largo FL using EZ Move helpers. The move was completed on schedule without loss of property and I am very satisfied. No = site not visited.

Carolyn S. | Overall Experience |
Clasificación:

Everything was seamless:

Jack M. | Overall Experience |
Clasificación:

First time moving and user of U-Haul. Great experience.

Carla E. | Overall Experience |
Clasificación:

EXcellence

gabrielle b. | Overall Experience |
Clasificación:

Every thing was great,

Caleb R. | Overall Experience |
Clasificación:

not 5 stars for one reason, the creditcard reader took 4 try’s to work. The man checking me out was kind and apologized for the inconvenience, stating it often breaks but higherups won’t replace it

Kenneth B. | Reservation |
Clasificación:

Excellent customer.service, friendly staff, easy process. Highly Recommended

JANNAR D. | Overall Experience |
Clasificación:

Greatfacility, great service!

Brian M. | Overall Experience |
Clasificación:

All staff were pleasant and helpful. Joe was outstanding. I would definitely recommend this facility and Uhaul in general.

Michael S. | Overall Experience |
Clasificación:

Very good

James R. | Overall Experience |
Clasificación:

Good job

Regina H. | Overall Experience |
Clasificación:

Good experience working with the company as I move across the state.

Linda H. | Overall Experience |
Clasificación:

Rented a pod to hold kitchen cabinets. It kept them clean and dry for 6 months! Thank you!!!

Karl K. | Overall Experience |
Clasificación:

Great!!!

GILBERTO R. | Overall Experience |
Clasificación:

I selected uhaul to assist me with my move to Clearwater FL was a big mistake My ubox was late by 8 days but one of my ubox was shipped to the wrong city & I had to drive 8 hours to get it Bad service

Julie M. | Overall Experience |
Clasificación:

Great concept and personnel. I have already recommended this service to others. Thank you!!

Erica S. | Overall Experience |
Clasificación:

The team was very responsive to my calls and had absolutely NO problems at all which is very refreshing. Thanks!

Giovanna D. | Overall Experience |
Clasificación:

No communication what so ever! Pods came w/bugs and wet pads.. was told I would get a refund for the delivery but was charged due to them arriving 2.5hrs late I will call corporate and BBB

Denise L. | Overall Experience |
Clasificación:

Staff was very helpful, professional, and friendly.

James D. | Overall Experience |
Clasificación:

The use of a U-Haul Box exceeded my expectations! ALL of the personal, both on the telephone and delivery/pick-up of box, were efficient and polite. I would use again and recommend to others.

michelle o. | Overall Experience |
Clasificación:

Very good way to ship and send large household items for family members, would be great for moving. Very fast, accurate and secure! Great value for the price!

Janice D. | Overall Experience |
Clasificación:

Received email that U-box had arrived but when I called to ckeck they had no record of it. After a fearful day it was located and everyone was very helpful and accommodating.

julianna m. | Overall Experience |
Clasificación:

Good

Angela B. | Overall Experience |
Clasificación:

We rented a UBox for a garage project. The box arrived on time and was picked up when asked - even with a change in the date for pick up. It was easy and secure.

Robert M. | Overall Experience |
Clasificación:

My "no" answers are really N/A. I never visited facility. Had truck delivery of uBoxes. Was hard to get correct number to contact facility and received no call when boxes arrived as stated in email.

Clair V. | Overall Experience |
Clasificación:

Very convenient

Maureen W. | Overall Experience |
Clasificación:

Excellent staff! Professional, courteous and patient. I hope they are paid well..it would be money well spent. I will spread the word'! Thank you

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