No improvement. I reserved a truck and went in the store and was asked upon entering how can I be helped , Thank you Uhaul for your excellent service and clean vehicleSIMONE S.
Customer Reviews for U-Haul Moving & Storage of Lapalco Blvd
Harvey, LA 70058
(Located at the corner of Lapalco and Brooklyn Ave)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I Lapalco location is by far the best I've been to. The gentleman that got me hooked up is very professional. He has helped me in the past, and every time it goes smooth. This is the only location I deal with mostly because of him 5 to 10 minutes and I'm out of there. Other locations (Oakwood) have taken over an hour.MICHAEL C.
Jordan Hayes is a great guys with an excellent customer service skills. Very well deserved U-Haul employee.Devendra P.
El cliente no dejó un comentario.Karen C.
El cliente no dejó un comentario.Yolanda L. | Overall Experience
El cliente no dejó un comentario.JOSHUA S.
El cliente no dejó un comentario.Shaneaka H.
Jordan he is so sweet ❤️Shantrell L. | First Impressions
Always professional and helpful...JOHNNY M.
El cliente no dejó un comentario.MICHEAL T.
Young man that assisted me was really good nice great customer service.JAMES W.
The general manager Jordan was beyond awesome. Highly recommended..Strateshia A. | First Impressions
Nothing service was greatJEROME A.
All was very well thank them very much.JOHNNY M.
Trailer was not even swept out. We had to clean it before we could use it.Shannon L.
El cliente no dejó un comentario.Steven B.
El cliente no dejó un comentario.CHANTELLE J.
Be prompt with customer service complaints and hire friendlier attendants. I'm still waiting on resultsfrom the manager.FELICIA E.
Have someone sitting at the front to help customers, better communication overall, no attitude with customers, better work ethic.JADA H.
Horrible to say the least. Almost a week waiting to hear from a customer service representative. Faulty equipment. Lack of facilitation. No communication on processes and alternative processes. Lost a sale on furniture that I had advertised. Couldn't get into the building using access card. Had to return the truck before being able to use it. Only truly helpful person was Travis in Roadside Assistance. I can keep going... next time I will rent a truck from Home Depot and a unit elsewhere. Worse $200 spent.LUIS W. | Overall Experience
El cliente no dejó un comentario.christina F.
El cliente no dejó un comentario.PERRY B.
El cliente no dejó un comentario.ROBIE A.
El cliente no dejó un comentario.Eileen M. | Online Move In
El cliente no dejó un comentario.LEONNA G.
El cliente no dejó un comentario.Keith P.
I had to walk all over looking for someone to help me and they just seemed unhappy I was even there.Kristen A.
El cliente no dejó un comentario.DAVID M.
El cliente no dejó un comentario.DAMIAN B.
El cliente no dejó un comentario.LOVELESS M.
El cliente no dejó un comentario.CARMELITA R.
El cliente no dejó un comentario.ERIC S.
El cliente no dejó un comentario.Renata C.
excellent experience highly recommendAntonio L.
This location was fantastic. The manager was a calming and reassuring presence and I felt respected and valued as a customer. Waaaaaaaaaay better than the Tulane Ave. store. Worth the drive from Orleans parish.EMILY L.
El cliente no dejó un comentario.Christy W.
El cliente no dejó un comentario.IESHA B.
El cliente no dejó un comentario.AMBIORIX N.
Nothing...Everything were well in order.CAPACINE Y.
very good customer service both at pickup and drop-offGERARD R.
El cliente no dejó un comentario.Teddi C.
El cliente no dejó un comentario.RODERICK H.
El cliente no dejó un comentario.CHRISTOPHER K.
El cliente no dejó un comentario.Yolanda C. | Overall Experience
El cliente no dejó un comentario.JOHN P.
My credit card was charged twice I called twice to speak to someone & was told someone would call me back never received a callALPHONSE H.
Did not rate this as my pickup location changed to one in New Orleans which was an inconvenience.Charles M.
El cliente no dejó un comentario.DAVID G.
No elevator access to second floor units with steep, tight, long stairwell. Absolute deal breaker.Mersini K. | Overall Experience
Make sure everything works in the truckYVETTE D.
Very pleased with my overall rental experienceLYNDRELL G.
Easy fast and efficient return and staff greeted with great serviceERSKINE B.
Nothing everything was greatANDREW B.
Jordan is great!! ThanksCHERIE D.
El cliente no dejó un comentario.Christy D.
El cliente no dejó un comentario.James P.
El cliente no dejó un comentario.Keisha W.
Jordan was great.Audrey B.
I didn't like the personally taking pictures of my I D.OSCAR C.
Some staff members were great, but the store manager was horrible. I was charged for a storage space I did not have access to and I was accused of putting the wrong lock on my storage even though I bought the lock from their store. When I shared this information with an employee and the manager I was threatened by the manager that my lock would be cut off if I did not come to remove it. The lock was on the storage space they charged me for but I did not have access to it. Needless to say I will not do business with this facility again. Most of the staff members were truly great and helpful but that manager has got to go.Chenice S. | Overall Experience
El cliente no dejó un comentario.BARBARA G. | Overall Experience
El cliente no dejó un comentario.CAROL T.
El cliente no dejó un comentario.ULYSSES G.
Wonderfully helpful staff.TODD C.
El cliente no dejó un comentario.PAUL S.
The service was great especially the lady who helped with the Van trailer. I commend her for hear assistance with check-in, Hook-up and check-out. Great Job!HERBERT T.
Mr Jordan is the bestRONNIE J.
great servicegeorge H.
El cliente no dejó un comentario.KEVIN D.
Wonderful service. Thank youJAMAL J.
El cliente no dejó un comentario.CHARLES W.
El cliente no dejó un comentario.DENISE S.
El cliente no dejó un comentario.LIKISHIA W.
Great customer service.RICHARD O.
El cliente no dejó un comentario.DAVID V.
Reservation was made over the phone and done incorrectly. When I called to address the mistake i was told they didn't have the equipment for the time I needed it. I compromised. Called ahead to pick up equipment, was told it was there and ready. When I arrived I was told it was not there. I had to wait and take a shorter truck. Very disorganized employees. Very frustrating to customerALBERTO R.
Excellent service. Truck runs greatRonika M.
El cliente no dejó un comentario.Wayne R.
Online check-in is pointless. You still have to go in and check in from scratch.BEJIDE L.
El cliente no dejó un comentario.Gabrielle K.
El cliente no dejó un comentario.CASEY D.
El cliente no dejó un comentario.MIGUEL C.
Business was well maintained, and the associate who helped me was very nice and kind. The van that I rented was in great shape, practically new.CLAY R.
El cliente no dejó un comentario.MICHAEL R.
My 5x8 trailer had a flat tire before leaving town and a slow leaking tire 24 hours later. Also the leaf springs have out 2 days after renting with the trailer only at half weight capacity. The roadside assistance takes forever to use and the companies they hire to do work are often sub par. The people working at the 55 E 3900 S, Salt Lake City, UT 84107 went above and beyond to help us though and highly recommend them just in customer support alone.BENJAMIN R.
We waited in line 15 minutes to be assisted with pickup, and then waited another 15 minutes trying to return it because there was only one employee in the store and she was assisting someone trying to rent a storage unit. There should be a streamlined process for returning vehicles, particularly considering all she did was take the receipt and keys and tell us we were good to go after we stood there, exhausted from a day of moving furniture, waiting to return the truck.JASONPAUL ROBERT W.
El cliente no dejó un comentario.Sean L.
El cliente no dejó un comentario.scott A.
El cliente no dejó un comentario.Melanie V.
Just continue doing a excellent job ðŸ‘STEPHANIE N.
El cliente no dejó un comentario.Sonya S. | Overall Experience
El cliente no dejó un comentario.Mary lou S.
The rep was helpful, knowledgeable and customer friendly!!!Ronald J.
Great job from the contact on the phone to the return of the equipment. Keep up the good job!!!ALICE T.
El cliente no dejó un comentario.Claudia N. | Overall Experience
The manager Mr.Jordan and his staff is Awesome. Very conscientious and check everything. Friendly and respectful.Ivy M. | Overall Experience
Staff was friendly and professional.Jackie W.
El cliente no dejó un comentario.Penny D.
Daniel is awesome! During my visit, he was pleasant, knowledgeable, courteous, and went above and beyond to assist me with getting what I need for my move. He is a GREAT asset to your company.LATOYA H.
El cliente no dejó un comentario.LESTER M.
El cliente no dejó un comentario.MILADY V.
The truck was greatCLINT M.
Light near storage unit should be fixed it made it difficult to see other than that I had an amazing experience with the storage facilityTimmona W. | First Impressions
Change the attitudes of the staffDenisia A.
El cliente no dejó un comentario.Crystal B.
El cliente no dejó un comentario.Renata W.
El cliente no dejó un comentario.MELISSA F.
El cliente no dejó un comentario.JOAN M.
El cliente no dejó un comentario.Terreyl M.
El cliente no dejó un comentario.PHILLIP B.
Customer service and better communication needs to br improvedLatonya J. | Overall Experience
Good customer service not GREAT.Vernon L.
El cliente no dejó un comentario.Tracy H.
El cliente no dejó un comentario.Jack T. | Overall Experience
When I got to this unit I wanted a big unit. After applying for the unit I was given three separate small units which would have not fit any of my big furniture. The building was also unsecured and had a broken door.andre l. | Overall Experience
El cliente no dejó un comentario.MARK T. | First Impressions
El cliente no dejó un comentario.Willie K. | Overall Experience
El cliente no dejó un comentario.Kelton G. | First Impressions
El cliente no dejó un comentario.melyssa g. | First Impressions
When I first got the unit I had problems but once the young guy Jordan took over I had no problem after he even gave me the option to choose a buzzer are a card to get in and out the gate due to me have a problem with the card that I was provided but he said they been had the buzzer I would recommend dealing with this guy any day.Brian B. | Overall Experience
El cliente no dejó un comentario.TERRANCE M. | First Impressions
No management fee No hassle Tha.k youmary w. | First Impressions
El cliente no dejó un comentario.Raquel R. | First Impressions
El cliente no dejó un comentario.Wanda R. | Overall Experience
El cliente no dejó un comentario.Toni p. | First Impressions
El cliente no dejó un comentario.alfred h. | First Impressions
El cliente no dejó un comentario.lisa l. | First Impressions
Great and amazing help from the staff!!Eliseo C. | First Impressions
Awesome service very helpfulBrandi M. | First Impressions
El cliente no dejó un comentario.ALTHEA P. | First Impressions
El cliente no dejó un comentario.LAQUINTA W. | Overall Experience
Payments was not clear card kept getting charges to days after moving no one could tell me why gave me the run aroundKeonta S. | Overall Experience
Our truck was not available and it took three different places to get a truck. Waste of a lot of our time. we also have storage unit problemssusan n. | First Impressions
The Manager was very friendly, polite and very professional.Karen R. | Overall Experience
The manager had to be the laziest person ever. We did everything online and still had to come in a do everything in person. The worst part was he saw all the online information.Bayinnah S. | First Impressions
Everything was as it should be.JAYSON N. | Overall Experience
I was good place to storage but they was no light in the unitbsobit was difficult to see inside at nightChantrell T. | Overall Experience
Jordan was very accommodatingMinerva H. | First Impressions
Great management.Wilson Q. | Overall Experience
Customer service was excellent.Ciyauina B. | First Impressions
GREAT CUSTOMER SERVICE!Tiasha B. | First Impressions
The manager Jordan was especially wonderful and really delivered the epitome of customer service.Tracey R. | Overall Experience
ExcelenteWillie G. | First Impressions
Buenoricardo b. | First Impressions
The team was very helpful.Michael V. | First Impressions
One of the employees at this location went out of his way to assist me. I really appreciated that.DONNA M. | First Impressions
Words cannot Express how much I appreciated the quality of service I received today. He helped me more than he knows. THANK YOUSHAE B. | First Impressions
So/So Customers have to be very patient when dealing with personnel .JERRY L. | Overall Experience
I will make sure to tell my family an Friends about uhaul storageMonique Y. | Overall Experience
It was extremely busy with only two people working but they were friendly and made the wait pleasant by acknowledging our presence and reminding us that they will be with us soon.Ursula D. | First Impressions
The manager was professional, personable, and courteous. I really enjoyed speaking and interacting with him. Unfortunately, I forgot his name but I know he recently relocated to New Orleans.Willie Y. | Reservación
Somehow All of MY BELONGINGS WERE STOLEN. AND YALL ALLOWED EDWARD PRESTON JOSEPH to have someone pose as with WITHOUT CONTACTING ME OR ASKING FOR IDENTIFICATION. WHEN I'M ASKED EVERY TIME!!corlissa d. | Overall Experience
Jayson & the Team were very professional and most helpful. I would highly recommend the location and company! The facility is also very clean.Denise F. | Reservación
Rental was problem free from making reservations through returning truck. Agents at check in was warm!Doris P. | Reservación
Very good customer servicenichele d. | Reservación
Very helpful ladyBrian B. | Reservación
Not sure of her name but was very helpful to me.Brian B. | Reservación
Mr. Alvin was great to do business with and made sure we were taken care of.wilferd h. | Overall Experience
I had a little trouble with the representative when I was trying to change a reservation.nichele d. | Reservación
The staff was SO accommodating, even short notice, and was able to help me with everything I needed for my move. I wish I could give them 10/5 stars. I recommend these guys to everyone.Rachel G. | Overall Experience
Everything was great and the staff was wonderful; they were helpful, respectful, and sometimes very funny.Karyn W. | Overall Experience
Buildings are a little crowded together but very well maintained and a great staff.CLYDE F. | Overall Experience
UnorganizedSheryl S. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
We have an adaptive reuse program to better the enviroment!