We had a great experience! .thanks to the guy (didn't ask his name) that helped us out getting our trucked plugged in since my dog had chewed off out cables!luis B.
Customer Reviews for U-Haul Moving & Storage of Lakewood
Lakewood, CO 80214
(N Of 6th Ave on Wadsworth Blvd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Gun shots going off as we returned. I was also called twice within the space of 30 minutes to confirm if I was returning the rental by my specified drop off time as there was customers needing the trailer? I found this extremely off putting as I had already confirmed it and got a phone call within such a short time frame.Heather C.
Excellent experience. I needed to adjust my pickup time and they were very friendly and accommodating.anthony W.
El cliente no dejó un comentario.Tod L.
El cliente no dejó un comentario.Caden P.
El cliente no dejó un comentario.Paul S.
El cliente no dejó un comentario.snow L.
The service was fast and pleasant. THANK YOU!vincent C.
El cliente no dejó un comentario.tasia M.
The service was great everybody was a big help the lady behind the counter was awesomedave S.
El cliente no dejó un comentario.Tricia N.
El cliente no dejó un comentario.Gillian T.
El cliente no dejó un comentario.Michael H.
The extremely sad part is they had my uhaul at an englewood location, they were closed moved it to a Lakewood location and never notified me. It wasted hours of trying to figure it out and had to drive extra miles and pay extra money not fairJan L.
El cliente no dejó un comentario.ROBERT Z.
The link wouldn't allow my photos to go through for drivers license or pictures of van I disputeAlicia G.
None, other than called a late return made return per called late return with nothing other than thank you. Will send a receipt to your e - mail. Went to rent next time and e E-Elert was made to cause a late delay on my pick up.John A.
El cliente no dejó un comentario.Teresa R.
The girls that work at this location are by far the best employees a company can hire. They are friendly, very helpful, and were great with the way they treated me and my circumstances. Thanks a bunch ladies!!Johanna V.
Not really any improvements needed that I can think of momentarily. Just awesome employees, service, and amazing efficiency!!!!!Marvin S.
Awesome lady manager. Super efficient staff. Not really in need of any improvement that I'm aware of. Oh, and I use this location intermittently for moving, trailer, car trailer and dollies needs. U haul rocks!!!! Thanks. Marvin L. SloanMarvin S.
El cliente no dejó un comentario.John V.
This is a great location. Staff is super friendly, helpful and knowledgeable. Definitely will rent from this location again.jeremy L.
El cliente no dejó un comentario.Casey E.
Extraordinario servicio al clienteDominic T.
Computer system failed to allow mobile check in. Front desk very helpful in checking in.Donald F.
El cliente no dejó un comentario.Spencer W.
The staff was very helpful and friendly!Glenn S.
El cliente no dejó un comentario.Donovan H.
The check in process was very easy, everyone was so friendly and helpful. I would absolutely recommend this location for your moving needs!Samantha H.
El cliente no dejó un comentario.Destiny A.
El cliente no dejó un comentario.Damiania R.
The pick up and drop off we're both smooth and the staff was very courteous. The vehicle was clean and well maintained, I highly recommend this location.Patricia R.
Edie was quick and efficient got me in and out in no time and stayed to let me get the truck back the same day. She was great, courteous, funny, and a delight to work with.TINA C.
Easy and efficient rental - made our work easy that day! GraciasSandra D.
El cliente no dejó un comentario.Roberta G.
El cliente no dejó un comentario.Brenda C.
The people working at the desk were so nice and helpful.Shira C.
Very friendlyFranklin R.
El cliente no dejó un comentario.Steven B.
Your staff were very professional but extremely personable. Had a lot of fun spending money with them. Only negative is the mileage cost vs. the advertised $19.95 daily rental. Would be nice to be more upfront about the cost/mile, but it was still a good deal for our needs.Joseph M P.
El cliente no dejó un comentario.Brett C.
El cliente no dejó un comentario.Eric G.
I was in and out in about 10 minutes. Everybody was on point and happy. I don't expect something as mundane as renting to be a highlight of the day, but the people at this location really made things smooth and care free.Timothy K.
No improvement necessary.Robert R.
Brittany was extremely helpful even though you could tell how busy it was.Joel K.
Keep the same experience the same for all customers to comeJose V.
El cliente no dejó un comentario.Veronique Nikki S.
Very easy and simple process!JULIE K.
Brittany was amazing! She had a great attitude and was willing to go out of her way to help me out. You don't find that kind of customer service anymore.Tracy W.
El cliente no dejó un comentario.Christopher A.
Super great experience!Scott N.
The Lakewood location was a alternate store since my original order was done through the Highlands Ranch location and when I reserved my trailer they rented it out to another person an hour before I arrived even after setting up the reservation 2 weeks in advance, very poor customer service t from them but Lakewood got me going for my trip.James L.
I rent a 5x10 trailer on 3/12 and return it that same day and I got charge doble I talk to Brianna and she told me that it will be refund it back sonÃ³ go to my bank statements and it has not but Brianna has excellent customer service no complaints for her just that I got doble charge went I return it that same dayRita F.
El cliente no dejó un comentario.Jennifer S.
Great peopleLarry H.
El cliente no dejó un comentario.Jeff F.
Reservation was routed to another location without any notification to me. Second location did not have a hand truck even though I reserved one. The truck I was given only had 3/8 tank of gas when I picked up and I was told that this was normal. I will NEVER use U Haul again.BOBBY B.
El cliente no dejó un comentario.JOSE A.
El cliente no dejó un comentario.John S.
Can't get any better. Price is better than expected. Everyone here has exceptional customer service. Great experience once again.SHANNON S.
WE ARE AWESOME!!!! #TEAM834023Edie C.
El cliente no dejó un comentario.ROGER F.
Nothing. Keep doing what you have been doing. Gracias.MICHAEL M.
El cliente no dejó un comentario.Sreejith A.
El cliente no dejó un comentario.Jeaneva L.
El cliente no dejó un comentario.DANIEL E.
Best U-Haul location. The women that run the store are friendly and efficient.John J.
I was double charged I need the second charged removed immediately. The truck itself was clean and in good condition I returned it in clean and the same condition. Only used 19 miles out of the 40 miles I signed up for. Other than the double charge which I need removed IMMEDIATELY I had a good experienceDominque M.
Excellent help with the return and unloading of the car and car trailer.TIMOTHYJ T.
Whom ever I was in contact with during my time with the uhaul was unprofessional and uninsightful. My rental was not in good function, so much so, it costed ME more money as a renter. And on top of everything the manager or owner or whoever put extra charges for no reason after sending my last text message wishing him a good day. Very disappointed.Dezekiel W.
El cliente no dejó un comentario.EARNEST T.
El cliente no dejó un comentario.Tiffany C.
El cliente no dejó un comentario.HOLLY K.
Customer service on the phone was HORRIBLE, such a nightmare. The location was wonderful, they fixed all of the issues customer service created. I got screwed still on the movers that were contracted through UHaul, never again will I use them!JOSHUA K.
El cliente no dejó un comentario.SANTANA L.
Ask For Cash, that dude was as professional as they come! Thanks for helping resolve moving situation brotha! 酪Vincent C.
Contact the customer BEFORE switching locations for pickup. Location staff was great but was very aggravated that I had to drive 35 mins to get the trailer when it should have taken 10 mins at the most.MICHAEL R.
El cliente no dejó un comentario.MICHAEL S.
El cliente no dejó un comentario.Derek S.
I still waiting for a final receipt to be emailed to me., even after a second request. People that checked my trailer in were friendly and very helpful.Chuck G.
El cliente no dejó un comentario.Gary J.
Very helpful and super understandingLAUNA R.
El cliente no dejó un comentario.ZELIAN S.
El cliente no dejó un comentario.ROBERT R.
Everyone went above and beyond. Extremely personally and helpful. I would recommend this location to anyone.ANDREW C.
El cliente no dejó un comentario.LARRY R.
El cliente no dejó un comentario.PAT T.
El cliente no dejó un comentario.GARRETT O.
El cliente no dejó un comentario.MARY B.
We had a local move. The move lasted longer than we thought it would and they GLADLY let us extend our rental. We got dollies, pads, etc. The staff was VERY nice and helpful before, during and after. This is not the first time we've used U-Haul and we've had great service both times.Christine M.
The lady who helped was extremely helpful and got me in and out quickly. This lady is good for your business.DAVID D.
El cliente no dejó un comentario.ANITA S.
It appears you allow smoking in your vehicles, which I do not care for. The smell is stale & offensive for those of us who don't smoke.BRENDA C.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.JASON M.
Great customer service. my original order wasn't available but they made it right.CHRISTIE C.
El cliente no dejó un comentario.JAMES Y.
Servicios adicionales en esta ubicación
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