Customer Reviews for U-Haul Moving & Storage of Lakewood

4,632 comentarios

830 Wadsworth Blvd   Lakewood, CO 80214
(N Of 6th Ave on Wadsworth Blvd)

(303) 202-0686

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(303) 202-0686

830 Wadsworth Blvd
Lakewood, CO 80214
(N Of 6th Ave on Wadsworth Blvd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I have no comments in this area. It was perfect in every way.

CARA S. 
Clasificación:
5.0

Great experience. Agent was friendly and professional.

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER F. 
Clasificación:
5.0

Great process. Location may need more Employees for when it's busy.

DALE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHADI B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal H. 
Clasificación:
3.0

A clean windshield would be helpful, it was covered with bird poop which I cleaned myself at the gas station. Staff was helpful but were dealing with some type of employee crisis for 5 minutes when I got there, kind of weird.

Larry G. 
Clasificación:
5.0

Excellent customer service. They took the truck out cleared the ice and warmed it up for us!

BRIAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAMERON A. 
Clasificación:
5.0

Model your stores/employees after Johnna and the staff at this location. I have rented from UHaul for well over a decade, and even worked for Uhaul in 2004, and I have never had such a nice, accommodating experience. Most interactions with UHaul are mildly annoying to frustrating, but my interaction today was pleasant. The staff didn't pressure me to get the truck back within a certain time for a local rental, were polite and took time to warm up the vehicle for me, and responsive and accommodating on the return. Today impressed me so much so that I actually responded to this survey, which I never do. Great staff at this location.

STEVEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE S. 
Clasificación:
2.0

El cliente no dejó un comentario.

CAROL K. 
Clasificación:
1.0

The manager seems to be running a brothel. She seems drunk and dresses like she's at a friend's party. Not a good place for legit "business." Employees should find a better place to find dates, and socialize/ get social interaction.

KATIE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vittorio P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRENJOHN D. 
Clasificación:
4.0

The truck was not well maintained

JASON K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELODY D. 
Clasificación:
5.0

Great service

TIMOTHY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter F. 
Clasificación:
4.0

Don't charge extra on a 24 hour reservation. It cost me over 30$ more than my original reservation. There was a problem not explained to me that the rez had to be cancelled and a new order started. This cost me almost 40$. Not cool.

JOSHUA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

The girl that helped me was great and made I understood everything

WILLIAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KT F. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN H. 
Clasificación:
5.0

Computers were down and took over 45 minutes to pick up a pre, reserved trailer.

TIMOTHY F. 
Clasificación:
2.0

Charged me well over what I was quoted and then claimed I didn't turn in the truck back and we're going to take further actions on me when I had the truck for less than 2 hrs.

TONY N. 
Clasificación:
1.0

Waited 2 months to close out my return then is trying to charge me for 4 extra days when i kept it 1 extra day

sara E. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY G. 
Clasificación:
5.0

The two ladies that helped me were very nice and professional. They worked through the issue I had and we found a suitable resolution.

RYAN G. 
Clasificación:
4.0

Wry helpful in mitigating a situation at another site where our truck was inoperable on the only day we could move, and the woman who ran the counter was pleasant and competent, despite a long line of customers.

HAL S. 
Clasificación:
5.0

Great people prompt with what they are doing.

WILLIAM C. 
Clasificación:
2.0

The lady helping me, was preoccupied with her personal cell phone call to worry about my needs. I made a reservation with a dolly to a different location for 3pm, when I got there no one nothing, couldn't get my reservation, was sent to this one , poor service and didn't get my dolly, even after asking if that was on there as well since it was a new reservation, she said yeah don't worry I got you. No she didn't. I dropped the truck off when I was supposed to and I get a call 20 hours after drop asking if I dropped it off and where I left it cause it was gone no keys no truck, her tone was like she was accusing me of stealing a truck. 20 HOURS later.

ANGELINE N. 
Clasificación:
1.0

Read previous comment. This was a load of crap that my drop off location got changed without my permission, I will not be responsible for the gas because of the change

KEVIN B. 
Clasificación:
3.0

Your on line pick up doesn't quite work. I had to wait for the moving pads/ blankets. So I will not do that again. Waited 30 minutes to get waited on and that was an issue at my move site

BRETT B. 
Clasificación:
5.0

Staff Was really friendly and helpful.

ERICK V. 
Clasificación:
1.0

I rented a 26 foot truck on 12/11/21. I had to move two lawyer friends of mine. While going down the instate Bout 60 miles an hour. Speed limit was 75. I was in a huge truck so I didn't want to damage of of the belongings inside. The truck lost all function of brakes. Not only was my life in danger but I was in traffic. Others lives were in danger. I called road side. Took them 2 hours to get there. Road side ended up taking the truck due to it wasn't safe to drive. I called uhaul. They gave me the run around and told me to call the store. So I did. I spoke with the office. I was telling her what happened and when I stated that I was moving two lawyer friends when this happened stating they were there she told me that she would have to end the conversation. No regards to my safety or others. Not are you okay? Nothing. They will look into some sort of refund but not sure if I'll receive a full refund on the matter. Loosing brakes while going down the road is stressful enough. I will never go through uhaul again.

JENNIFER Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

GILDARDO E. 
Clasificación:
5.0

Maybe some donuts and coffee

RITA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joan C. 
Clasificación:
5.0

Nice van, friendly and helpful staff!

Jeramia V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel R. 
Clasificación:
5.0

Awesome people very friendly!!

NICOLE K. 
Clasificación:
5.0

It was easy. It was perfect.

Lisa R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Erica R. 
Clasificación:
2.0

When I rented the trailer I was told if I did not end up using the 4 days given to me through uhaul I could get a refund if I turned the trailer in earlier. Once I returned the trailer it was a drop off location no one to speak to. I called the original store and they stated I can not get a refund for turning the trailer in earlier then the time frame I was given. This is very upsetting due to the fact I was told misleading information that if I would have know any different I would have made another Choice. Train your employees better Uhaul!!

Ericka W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC K. 
Clasificación:
5.0

Very very good customer service 👏🏽

ALEX D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANNA R. 
Clasificación:
1.0

They switched my reservation to another location without notifying me. I rented a truck with a dolly which when I got there, they had no dolly. This was pathetic. I spent half my morning, which I should have been moving, driving around getting a truck!! Then they stated we would get a 50 dollar credit for the mishap, nope!

LARRY C. 
Clasificación:
5.0

Experience, knowledge and efficient. The best large van I've ever driven. Check in was very easy and the nicest people!

KIMBERLY H. 
Clasificación:
5.0

Excellent customer service at this location

Brendan C. 
Clasificación:
4.0

Easy to work with and courteous

CHRISTOPHER G. 
Clasificación:
3.0

El cliente no dejó un comentario.

TAWNI V. 
Clasificación:
3.0

El cliente no dejó un comentario.

KYLE Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
3.0

El cliente no dejó un comentario.

LISA K. 
Clasificación:
5.0

Great employees always friendly

JOSEPH G. 
Clasificación:
5.0

She was fantastic and a pleasure to do business with. You should give her a raise, she is on top of things, made sure everything was right and cared about the transaction. I will make sure to use this facility and hopefully her again.

DANIEL G. 
Clasificación:
5.0

Jessica was absolutely incredible! She helped me find a trailer to get back to Cali when no one else would. Highly recommend her and her employee.

Elizabeth M. 
Clasificación:
5.0

Don't know all was perfect

ALEKSANDR V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heath H. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCOIS L. 
Clasificación:
5.0

Woman at the counter was friendly and fast

Carol G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW D. 
Clasificación:
4.0

El cliente no dejó un comentario.

SABRINA P. 
Clasificación:
2.0

El cliente no dejó un comentario.

Gunnar T. 
Clasificación:
3.0

It appeared communication between the Rapid City, SD site and the Lakewood,CO site were not the best. Lakewood didn't know that we had been given that extra day. Sorry for the confusion.

JONATHON N. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW M. 
Clasificación:
4.0

El cliente no dejó un comentario.

THERESA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH B. 
Clasificación:
4.0

Fast and convenient

KOREY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNA D. 
Clasificación:
5.0

The ladies here were prompt, professional, and friendly. Overall great experience.

ALFRED P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse G. 
Clasificación:
5.0

The forms used for renting the Truck Share are seamless. I experienced no problem at all as a first time user.

Oliver K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan A. 
Clasificación:
4.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

Excellent staff. Thank you.

DAVID C. 
Clasificación:
3.0

The steering adjustment was broken

WILLIAM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KOU L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phillip C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLISON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary K. 
Clasificación:
4.0

Jessica is great. Ask for her.

Peter N. 
Clasificación:
3.0

El cliente no dejó un comentario.

SANDRA L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jeff L. 
Clasificación:
3.0

The wait for th vehicle pickup was 45 minutes

Bridget S. 
Clasificación:
1.0

I was notified the day before that the size truck I needed broke down. It was so necessary I had that size truck and was given one size smaller. It was a complete disaster. I had to get rid of many belongings to get to our destination out of state. What a stressful and nauseating experience this was. I would never recommend U-Haul to another person. I can't believe I was notified the day before my move of such a huge inconvenience. To compensate I was given a measly $50, some extra miles, and an extra day. Which I needed none of those things. It would have been worth it to get some sort of larger compensation. There wasn't even a discussion of such a thing. This was so awful. Never again.

Chris E. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIGUEL ANGEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allison D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda W. 
Clasificación:
2.0

Stop scamming people on gas charges

JASON S. 
No se han enviado comentarios para esta ubicación.

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