James H.
El cliente no dejó un comentario.
Comentarios de los clientes para U-Haul Moving & Storage of Lake Wylie
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de U-Haul Moving & Storage of Lake Wylie
- Clasificación general:
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Joseph B.
- Clasificación:
Keep doing what you're doing
Rich H.
- Clasificación:
Great customer service
William N.
- Clasificación:
Wonderful and Helpful Staff, Excellent Service and Experience. Definitely my go-to uHaul location from here on.
James W.
- Clasificación:
El cliente no dejó un comentario.
Michael M.
- Clasificación:
Lydia was great. Very helpful and professional.
Trevor B.
- Clasificación:
El cliente no dejó un comentario.
Michael H.
- Clasificación:
El cliente no dejó un comentario.
Gw B.
- Clasificación:
The vehicle was shaking the entire trip, terrible condition to move. Hands and leg was numb from driving
Jonathan M.
- Clasificación:
El cliente no dejó un comentario.
James H.
- Clasificación:
El cliente no dejó un comentario.
HOLLIS H.
- Clasificación:
El cliente no dejó un comentario.
William H.
- Clasificación:
El cliente no dejó un comentario.
michael W.
- Clasificación:
The location was fine, staff did great job when I arrived at opening time. They were warming the trucks up while another employee was cleaning them. Friendly team but the lady with the long fingernails was a little pushy on when exactly I was going to return it.
angel D.
- Clasificación:
Great customer service , would definitely do business in this location again. Mrs Roman and team members are awesome . Thank you all .
JAMES K.
- Clasificación:
Check in was quick and they helped me start my claim.
Mark S.
- Clasificación:
El cliente no dejó un comentario.
Sheena W.
- Clasificación:
Best Uhaul ever! Everyone there is so personable and attentive. I only go to his Uhaul.
Mark R.
- Clasificación:
can't think of anything
Kelly B.
- Clasificación:
Lydia and Mikey were awesome!
CARA A.
- Clasificación:
El cliente no dejó un comentario.
Rodney M.
- Clasificación:
El cliente no dejó un comentario.
Lauren S.
- Clasificación:
El cliente no dejó un comentario.
Jody T.
- Clasificación:
El cliente no dejó un comentario.
MIRANDA M.
- Clasificación:
The truck was too, too, too LOUD
RONALD K.
- Clasificación:
El cliente no dejó un comentario.
Marion C.
- Clasificación:
Lydia & Mike went above and beyond...to help us with the truck rental, equipment, boxes, tape, bubble wrap, marking boxes kit, references for Movers Helpers, a listening ear, and much encouragement. We can't thank the Lake Wylie Uhaul Team & Victorious Moving Solutions enough!!!
Bobby L.
- Clasificación:
Great customer service
William H.
- Clasificación:
El cliente no dejó un comentario.
Robert S.
- Clasificación:
El cliente no dejó un comentario.
James H.
- Clasificación:
El cliente no dejó un comentario.
Mark F.
- Clasificación:
El cliente no dejó un comentario.
KATHLEEN G.
- Clasificación:
Excellent customer service!
Daniel F.
- Clasificación:
El cliente no dejó un comentario.
Marlo J.
- Clasificación:
El cliente no dejó un comentario.
Eric A.
- Clasificación:
Magic Mike was awesome.
Ronald S.
- Clasificación:
The two guys behind the counter were (are) excellent. They really represent U-Haul as they should with courteousness, attention to detail and a warm smile. I rent at this location regularly. I could go to closer locations, but I appreciate the service at this Lake Wylie location.
David K.
- Clasificación:
El cliente no dejó un comentario.
JULIE B.
- Clasificación:
El cliente no dejó un comentario.
Andrew M.
- Clasificación:
When someone books a truck it can be picked up where u wanyed
Dennis C.
- Clasificación:
Everything went very well. Easy check in and return
Travis W.
- Clasificación:
El cliente no dejó un comentario.
Kea C.
- Clasificación:
The office close and did not leave the key to the truck in the 24 hour box so I could pick the truck up
STEPHEN P.
- Clasificación:
El cliente no dejó un comentario.
Sonny P.
- Clasificación:
El cliente no dejó un comentario.
Gregory L.
- Clasificación:
The staff at this location are terrific - very customer centric and professional.
Kenneth B.
- Clasificación:
El cliente no dejó un comentario.
WALTON P.
- Clasificación:
Let the customer know when you change the pick up location. Additionally, if the location doesn't have an item you should let them know when they are booking the item.
Joey M.
- Clasificación:
Vehicle had lots of marked damage but also lots of unmarked damage. Agent also refused to let us use our own truck to pull a trailer but let us rent an f150 that was even smaller to pull it. The whole experience felt like a scam. Expected rental fees to be less than $70 as advertised but ended paying out $140
Rene G.
- Clasificación:
Considering the country is experiencing a health crisis fighting the COVID-19, one of your employees apparently feels that the health of your customers is not important. Both at rental and drop off, the employee was indoors around customers without a mask. The other two employees wore their masks at all times. This was witnessed on 01/19/2020.
RAMONA L.
- Clasificación:
The gentleman that helped me hook up and get going and return the trailer was very nice and helpful. I was very impressed.
Chris M.
- Clasificación:
El cliente no dejó un comentario.
John W.
- Clasificación:
The people working pickup and drop off were friendly and professional.
Michael P.
- Clasificación:
El cliente no dejó un comentario.
Sheena W.
- Clasificación:
El cliente no dejó un comentario.
Wade J.
- Clasificación:
Keep it up!!! You are essential..
Vernon B.
- Clasificación:
Mike Watson is well mannered and efficient employee. He always does a good job. He deserves recognition.
marsha G.
- Clasificación:
El cliente no dejó un comentario.
Tommy W.
- Clasificación:
El cliente no dejó un comentario.
Rachel W.
- Clasificación:
El cliente no dejó un comentario.
tom D.
- Clasificación:
El cliente no dejó un comentario.
RONALD K.
- Clasificación:
El cliente no dejó un comentario.
Jessica P.
- Clasificación:
In the freezer U-Haul is very informative and clean and fair I had to return the truck the next day when they were closed and I was worried that I would get charged for stuff that wasn't warranted but I wasn't they treated me fair and I would recommend this U-Haul to anyone
Frances P.
- Clasificación:
None that I can think of. Vehicle clean and in good shape. Employees friendly and knowledgeable. Good experience
CATHY B.
- Clasificación:
Keep doing what u'll are doing
Derek F.
- Clasificación:
El cliente no dejó un comentario.
William B.
- Clasificación:
El cliente no dejó un comentario.
Essie S.
- Clasificación:
I unknowingly left an item in the truck and was charged $100.00. I was disappointed that more effort could have used to contact me.
Jack G.
- Clasificación:
El cliente no dejó un comentario.
Carlo T.
- Clasificación:
El cliente no dejó un comentario.
Rodney Belford B.
- Clasificación:
Agent was very accommodating, professional and courteous. Prompt attention upon arrival and return was promptly.
Beverly J.
- Clasificación:
Miss Lydia and Mike and the other staff were excellent. I have never seen such a better organized customer friendly place! Thank you and God bless 💖
Joseph B.
- Clasificación:
El cliente no dejó un comentario.
Alfred S.
- Clasificación:
Monitor front desk for arrivals or get a bell
KEVIN H.
- Clasificación:
El cliente no dejó un comentario.
David S.
- Clasificación:
El cliente no dejó un comentario.
Stephanie B.
- Clasificación:
Easy drop off and the man who processed my return was nice and welcoming. Thanks for such a smooth return!
Sean S.
- Clasificación:
Second time I have used this location and staff is wonderful! Thanks for the help.
Tim C.
- Clasificación:
staff extremely helpful and professional. We would definitely recommend again.
James F.
- Clasificación:
Mike Simpson was fantastic, and represents your company very well. On the day I was in, he was short staffed due to a call off. Mike was still friendly, fast, and helpful. I would come to this location again because of Mike.
James U.
- Clasificación:
El cliente no dejó un comentario.
LEONARD C.
- Clasificación:
Mike is the best Store Cleark I have ever meet. I am getting a lot of Trucks from UHaul and Mike is the best there is. Always gentle understanding correct and professional Dr Leonard Coldwell
John O.
- Clasificación:
El cliente no dejó un comentario.
STEVE G.
- Clasificación:
Online check in was bad. Order was not in my account. When I tried to search for order the app (and website) could not find it. Had to call 800 number and was on hold for over 25 minutes before someone could help me check my trailer back in.
James W.
- Clasificación:
Customer service was Exceptional!!!
Rodney R.
- Clasificación:
1 on vacation and 1 no show he was doing for the only one there
James H.
- Clasificación:
El cliente no dejó un comentario.
Todd G.
- Clasificación:
Mike was very nice and helpful during pick up and drop off.
Richard D.
- Clasificación:
Keep up with great customer service and the awesome efforts to keep Equipment clean and most importantly safe for the customers.
Emily J.
- Clasificación:
El cliente no dejó un comentario.
Beverly J.
- Clasificación:
Lydia and mike were the best!
Jewel E.
- Clasificación:
El cliente no dejó un comentario.
Keith B.
- Clasificación:
El cliente no dejó un comentario.
Toni W.
- Clasificación:
El cliente no dejó un comentario.
Valerie A.
- Clasificación:
Pls correct your addresses shown for Lake Wylie SC to Clover SC. There is no town called Lake Wylie — it is a Lake. We had a difficult time finding the drop off location. Not familiar with the area. Fortunately we called the UHaul store and employee talked us in to a drop off location (not the one on our reservation ticket). Very frustrating.
Terry G.
- Clasificación:
El cliente no dejó un comentario.
Jimmy R.
- Clasificación:
I'm a frequent Uhauler due to my profession. The staff at Lake Wylie are always friendly! Mike and others treat me like family! There's many other locations that I could go to but I choose the Lake Wylie store because people like Mike! Good job Lake Wylie!!
Stanley D.
- Clasificación:
Very impressed with Mike and his crew... pick up and return was accomplished quickly, and done very well.
Desiree J.
- Clasificación:
The staff member that called was extremely kind and switched my rental for after hours pick up. I give her 5 stars for her efforts and kindness. Issues with the process, not the location: The issue was with the mobile app and location services (confirmed location is enabled on device; worked for safari browser, but not mobile app). It required that I call twice to resolve. This was approximately an hour before I could complete the check in process.
David C.
- Clasificación:
El cliente no dejó un comentario.
Cindy V.
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Overall Experience
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- Clasificación:
Lydia she is absolutely the best! Her customer service goes above and beyond. Kudos for her! 😁😁😁
Lydia R.
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Overall Experience
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- Clasificación:
El cliente no dejó un comentario.
Sydney T.
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First Impressions
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- Clasificación:
El cliente no dejó un comentario.
roger c.
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Overall Experience
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- Clasificación:
El cliente no dejó un comentario.
roger c.
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First Impressions
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- Clasificación:
Everything went smoothly and very happy with service.
MARK H.
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First Impressions
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- Clasificación:
Consistently Outstanding customer service. I’ve rented there several times and service was outstanding
Louis V.
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First Impressions
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- Clasificación:
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James M.
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First Impressions
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- Clasificación:
Great guys to work with
Angie H.
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Overall Experience
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- Clasificación:
Excelente servicio
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