Comentarios del cliente para U-Haul Moving & Storage of Kitchener

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Kitchener

Grado total:

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Kris P. en

Grado:

They unilaterally changed my appointment the day before the appointment. When I challenged them on it they basically were unco-operative but finally did change it when I insisted. Then they took nearly three hours to complete the job which was supposed to only take 2. Apparently they have scheduling issues but never apologized. Would not recommend this location.

Allan M. en

Grado:

Very happy with both locations and the service at both.

BRIGIT L. en

Grado:

Excellent customer service. Large lot and no holes. Lots of room to bring a 20 footer into lot easily.

amy Y. en

Grado:

El cliente no dejó un comentario.

adreena L. en

Grado:

El cliente no dejó un comentario.

Judith C. en

Grado:

More explanation about drop off ( with mobile ph ) would be helpful

Raymond R. en

Grado:

El cliente no dejó un comentario.

william H. en

Grado:

El cliente no dejó un comentario.

Umberto M. en

Grado:

El cliente no dejó un comentario.

Bill S. en

Grado:

Smooth and quick transaction. Pleasant service. Would recommend in the future.

tracy C. en

Grado:

El cliente no dejó un comentario.

JULIAN G. en

Grado:

Great service! Only minor issue was knowing where to park when I got there.

John C. en

Grado:

El cliente no dejó un comentario.

hamza M. en

Grado:

The service rep was sleepy with bad attitude

Stephen D. en

Grado:

Your rep told us we could drop the van off after hours but didn't tell us you charge for that. I dropped it off the same day and got charged for two days. Not impressed.

Neil T. en

Grado:

El cliente no dejó un comentario.

bill A. en

Grado:

got a lot of different facts about the rental period, form to 8 hr to 24 hrs I didn't really know how long I had it. Plus the stupid text-based app said it was a 10 hrs rental, then said I didn't return it on time, well after I dropped it off and was going to get a panlaity

TAE K. en

Grado:

El cliente no dejó un comentario.

Don W. en

Grado:

Offer free onsite parking or token for nearby lot for one-day rentals.

Frederick H. en

Grado:

Fast and friendly service. Dependable equipment.

Yves S. en

Grado:

Staff was helpful, in and out in no time!

Keith V. en

Grado:

El cliente no dejó un comentario.

GLEN F. en

Grado:

Fast return with no waiting. Everything was very well organized.

Tamara R. en

Grado:

El cliente no dejó un comentario.

JASWINDER S. en

Grado:

Person Told us we can drop trailer anywhere. When went to drop at location in mississauga realised that he has drop location from hamilton. Called customer service and had to change drop location. If I wouldn't have noticed most likely would have got charged extra fee. Very un professional.

Timothy W. en

Grado:

El cliente no dejó un comentario.

scott A. en

Grado:

El cliente no dejó un comentario.

Cecilia B. en

Grado:

I had a great experience. It was quick from beginning to end and I always recommend this location to my friends. The online return function is great as well!

Taydon S. en

Grado:

El cliente no dejó un comentario.

angela C. en

Grado:

El cliente no dejó un comentario.

kile M. en

Grado:

El cliente no dejó un comentario.

Daniel A. en

Grado:

El cliente no dejó un comentario.

Dylan M. en

Grado:

1st floor should mean..pull up and unload.. not carry all your belongings up a large flight of stairs. Callng the 1st floor "ground floor" doesn't make up for the misleading experience.

ken b. en

Grado:

The staff was rude and disscranteive towareds me for no reason at all they told me i had to move and was only allowed to enter my unit to move out

MARTIN S. en

Grado:

thank you U Haul. Always there when needed.

Erin B. en

Grado:

You guys were amazing. So kind and understanding during a really tough time for me. I appreciate it very, very much. Thank you!

augustine w. en

Grado:

Exceptional service

WILLIAM L. en

Grado:

Great spot, but sometimes it’s hard to get a hold of staff at the front desk

sheila a. en

Grado:

Pulling the U haul truck in and out of the storage area was difficult due to the location of the building. Stairs as opposed to a ramp were also not wonderful. Other than that, good!

Ken B. en

Grado:

All in all great

David V. en

Grado:

The U-box worked well, staff were great, The only improvement I could suggest would be faster computers

dennis a. en

Grado:

Best service ever. great job guys.

Alexander C. en

Grado:

Staff were overwhelmed with customers. Need more staff at this location!

Anna V. en

Grado:

My U-Boxes from the States were waiting in the front bottom row inside their warehouse. We were able to back in a large truck so movers had easy access. Very satisfied with the whole U-Box experience!

Wei Yu W. en

Grado:

Helpful and fast check in.

JUDITH W. en

Grado:

The staff are not helpful what so ever, their prices are horrible and they like to double charge your then argue with you when you call to address The matter very disappointed

augustine w. en

Grado:

Great staff

sara n. en

Grado:

Nice place

Christine W. en

Grado:

I confirmed with an associate from Headquarters that I was to pick up my U-Box June 5 at 6pm. I arrived and the associate Paul refused to serve me without valid cause, confirmed by other staff. Awful.

ronald h. en

Grado:

Great short term storage.

William Andrew B. en

Grado:

Good experience, friendly staff, willing to help and more

natalie d. en

Grado:

Staff were often rude and very unhelpful in tracking down my personal belongings