Comentarios del cliente para U-Haul Moving & Storage of Kino Park Sports Complex

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Kino Park Sports Complex

Grado total:

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Richard I. en

Grado:

no other comment

Santiago A. en

Grado:

awasome services

Suziq T. en

Grado:

El cliente no dejó un comentario.

Richard E. en

Grado:

Your personal at this location did a great job. Thanks

Scott M. en

Grado:

Great customer service.

Parivash S. en

Grado:

Excellent customer service and assistance.

michelie L. en

Grado:

El cliente no dejó un comentario.

Ramon G. en

Grado:

El cliente no dejó un comentario.

Gerald M. en

Grado:

adjust brakes on vehicles better and DISABLE ALL THE COMPUTER SHIT!

Jason S. en

Grado:

Greg, the Representative at this location was Extremely Helpful, Courteous and Very informative. The facilities are clean and easily accessible to use. It’s a pleasure to have chosen this location.

Connor B. en

Grado:

After I was treated like crap from a guy named Greg today. I will never use Uhaul again. The sooner I get my storage unit cleared out I will be happy and treat Uhaul like an ex girlfriend.

JARRYD K. en

Grado:

El cliente no dejó un comentario.

Ray S. en

Grado:

Very professional and accommodating staff.

Bill D. en

Grado:

Staff had some trouble with the credit card reader at sign up but eventually got it figured out. No other issues

Ramiro A. en

Grado:

This facility had great customer service. Only thing I disliked was some storage users had their business on the facility and would take a bunch of there thing out in the way of path to exit.

Jesus B. en

Grado:

No comment.

philip K. en

Grado:

Great customer service

linda m. en

Grado:

Always helpful with questions. New to Arizona and easy to locate facility. Nice app, auto pay feature convenient, first month rent free was a nice perk!

Joshua O. en

Grado:

El cliente no dejó un comentario.

Anthony C. en

Grado:

El cliente no dejó un comentario.

Nicholas W. en

Grado:

El cliente no dejó un comentario.

Martha C. en

Grado:

Had a 630pm reseration. Called saying i was running late. Arrived at 640pm. You close at 7pm. Employee Outside with the door locked. Said he couldnt help me because your computer system "started acting wierd around closing". Exposed me to 2nd hand smoke. Entire facility reeked of cigarrettes and Lysol. Had to wait outside due to health issues. Call center where i made reservation was rude. Did not answer direct questions. Wanted a credit card on file before she would even tell me what she had available. Did not tell me about a 100 deposit due at pickup or mandatory insurance. Tried to sneak it into paperwork. Still has not refunded deposit. My advertised one way rental for 89 dollars in reality cost $270 plus fuel. No would not recommend uhaul. Rude. Lie to customers. Dont want to work. Go somewhere else.

Rebecca P. en

Grado:

Everything was awesome thank you so much we will be back

Virginia F. en

Grado:

Doug the attendant was super helpful and very pleasant. I was done with my paperwork in about 10min. I was able to unload and be on my way in no time at all.

elizabeth k. en

Grado:

Very good customer service. I drive down to South Tucson because I feel extra secure and in good hands at this location.

Dawn B. en

Grado:

I returned my rental about an hour before location opened. When I returned the vehicle there was no clear signage as to where to park the truck. I parked it in a spot by the door. When I returned the vehicle it was in the same condition that i recieved it. Now while i am at work i get an email that an unknown person dropped off the vehicle and there is an accident that supposedly took place that left a hole in the roof close to the cab of the truck. There was no hole in the vehicle. There was no accident. Now I'm being charged over $400 for something that did not happen. I have one of the movers that helped me willing to state there was no accident and the truck was in the same condition it was rented to me. I will not be paying for something I did not do. I have used Ubayl for all my moves for over 20 years and have never had an accident nor returned the truck in any other condition than what it was given to me in.unfortunately if thia is not resolved and this charge removed from me I will never use uhaul again.

Steve M. en

Grado:

I actually did not move out but simply changed to a larger unit. The staff was very helpful during this transition as I was able to transfer belongings at my convienence after work. Thank you.

Angela H. en

Grado:

Very helpful with answering questions and taking care of my needs.

yolanda n. en

Grado:

Excellent service from all the ladies that work her definitely I will return in the future and I will recommend to family and friends thank you very much

STEPHANIE T. en

Grado:

Had an awful experience here. Got my first bill, tried 2 pay, & web said I had a $0 balance. Called and couldn't get a human. Got a 'late' notice, paid stat, got locked out. My MOM got notice 2. Lame

jessie D. en

Grado:

You guys charged us for something we didn’t do and that’s not ok

Angela H. en

Grado:

Went well for me

Nicholas W. en

Grado:

El cliente no dejó un comentario.

Vicki R. en

Grado:

they were very helpful!

Carrie R. en

Grado:

The people at this location are friendly, welcoming and helpful. A very nice experience.

Jeff H. en

Grado:

El cliente no dejó un comentario.

Carmen C. en

Grado:

Quick and easy! The attendant answered all of my questions and was very polite.

Roberto G. en

Grado:

Most helpful staff I’ve dealt with

allen v. en

Grado:

Nice place

jessica m. en

Grado:

Employee was kind and helpful

Kaitlyn G. en

Grado:

El cliente no dejó un comentario.

Kyle S. en

Grado:

El cliente no dejó un comentario.

Shannon H. en

Grado:

The staff at the last night location was extremely friendly, professional, and very help. Everyone I dealt with was very knowledgeable. Thanks guys!

Lee W. en

Grado:

They processed my paperwork and got my unit quickly. I did have to make an extra trip back to ffice because there was a (Uhaul) lock already on the unit.

Steve B. en

Grado:

Declare the full price in the quote from the Customer Service Center, including insurance and tax.

Brenda H. en

Grado:

Everything was excellent. There is nothing at this time to improve on. Thank you for your service.

Jennifer C. en

Grado:

Savannah was amazing and so was everyone else.

Samuel A. en

Grado:

The service was excellent the staff were very helpful with my questions and service.

mike m. en

Grado:

Great customer service and great advice

Adrienne catalina p. en

Grado:

I will definitely use you again.

John B. en

Grado:

The staff at this location was extremely helpful and very friendly. I wouldn't hesitate to rent from this location again if the need arises.

Jennifer C. en

Grado:

The people working were amazing. Savanah really went above and beyond with her customer service. I really had a great experience yesterday.

Shannon H. en

Grado:

Ron is the friendliest customer service provider U-haul has. He truly made a stressful situation ALOT more bearable. Thanks Ron

Joseph C. en

Grado:

Nothing better than going to a place to do business and you are treated as is you are family. The young man who helped me was perfect for his position, he displayed a professional but friendly demean

maricela S. en

Grado:

Great customer service, very welcoming environment. Will definitely return if ever we need to. Thanks for all you do... keep up the great service.

Victoria B. en

Grado:

I love this location. All locations I've visited over the last 2 months were wonderful, except Ajo & 6th I believe. Ajo for sure, but they accommodated me to a certain degree for the inconvenience

Victoria B. en

Grado:

It smells so wonderful in this facility. The staff is amazing and friendly. Everyone was respectful, clean, professional. It has been my go to Uhaul for 3 days.

Carl W. en

Grado:

Fast and easy.

alexander w. en

Grado:

Excellent service at a fair price

Abraham L. en

Grado:

Nothing. The service was excellent and very friendly.

bill D. en

Grado:

El cliente no dejó un comentario.

richard a. en

Grado:

Appreciated the friendly, easy to work with staff.

Anel F. en

Grado:

El cliente no dejó un comentario.

PERRY K. en

Grado:

The office is under-staffed as it has taken too long to help when more than one customer needed help

Brian C. en

Grado:

Definitely a five star experience!

DAVID C. en

Grado:

it was a good experience start to finish

Bob Dorothy B. en

Grado:

Good service

Megan H. en

Grado:

El cliente no dejó un comentario.

Rachel A. en

Grado:

They took that truck off the market until repairs can be done.

JESUS M. en

Grado:

El cliente no dejó un comentario.

Bruce I. en

Grado:

Personnel made it quick and easy..

Sidney B. en

Grado:

Everyone was very helpful and understanding about my needs and concerns.

HAWKEYE R. en

Grado:

El cliente no dejó un comentario.

Benjamin P. en

Grado:

The service arriving and leaving was very slow. I used debit so I was charged a $100 deposit. My ending fees were $72 and I still haven't received the credit.

chris a. en

Grado:

Easy and conveinient

Louis S. en

Grado:

Already sent a couple of friends to your facility. Thanks so much!!!

Sidney B. en

Grado:

Everyone was so helpful and caring for my needs and concerns.

Jeff R. en

Grado:

Very friendly staff and very nice and clean location.

Danielle A. en

Grado:

Every time I visited this complex, the staff was always kind and understanding of my situation. Thank you so much and I will definitely use this Uhaul Storage Complex again in the future.

darwin h. en

Grado:

The staff was extremely helpful and did his best to make sure that i was satisfied

elizabeth k. en

Grado:

Greg was efficient and informative. I appreciated how quickly the rental took place.

SHERYL B. en

Grado:

Good service and very helpful people.

Bruce P. en

Grado:

Staff always helpful & friendly

Chris T. en

Grado:

No issues

Stephen B. en

Grado:

El cliente no dejó un comentario.

JAMES F. en

Grado:

Very nice facility, we’ve used this storage through all seasons. It’s always been clean and comfortable. Never had any problems. Other tenants were friendly and helpful.

Leticia G. en

Grado:

Your customer care was spectacular, respectful and caring would strongly recommend your u-haul location

STEVEN G. en

Grado:

Excellent service!

william b. en

Grado:

Great facility

Summer L. en

Grado:

Easy access to the freeway

allen v. en

Grado:

Very nice to work with, had a smile the whole time.

Tempest S. en

Grado:

Easy access on and off the interstate.

Donald R. en

Grado:

Great service from Ronald and other staff.

anthony m. en

Grado:

Aside from trying to charge me rent after I had notified them I had moved out, it was a great experience with a well maintained facility. It was the second time I had stored at the benson hwy location

Marla E. en

Grado:

El cliente no dejó un comentario.

Robert N. en

Grado:

Very easy to work with. Mgmt even allowed me a few extra days to clear out my unit. The facility access is great.

lisa s. en

Grado:

All employees were very respectful and caring. I would recommend them to my friends and to my family.

Vicki M. en

Grado:

Glad I found this location. Friendly staff and clean facility. Great rates!

wanda d. en

Grado:

Good experience

JOHN M. en

Grado:

The lady was rude when I was trying to ask her a question she was just kept telling me no and no so I just walked away,

Lisa G. en

Grado:

ooooo

Frank S. en

Grado:

THE COSTUMER SERVICE WAS REALLY HELPFUL AND CURDIOUS!!!! WOULD RECOMMEND THIS PLACE TO ALL MY FRIENDS AND FAMILY THANKS AGAIN

anabell S. en

Grado:

U-haul went far and beyond helping our family to keep our belongings safe and secure. We are so grateful and truly appreciate Ms. Jaimi Ramirez helping us! She is amazing! Thank you so very much!!!🙏

Jasmin L. en

Grado:

A very friendly staff! Very clean! Easy and secure access....

Warren L. en

Grado:

This is the best U-Haul facility I have ever been to and it's because of the manager. She has assembled one of the best teams I've ever seen in the U-Haul corporate Family. Model falicity

Lionel S. en

Grado:

Greg was very helpful and accommodating

Micheal A. en

Grado:

Thank you very much U-haul !

kiersti b. en

Grado:

This storage unit was perfect for our needs. I love that it was air conditioned and that they had moving carts available for our use while there.

Steven G. en

Grado:

El cliente no dejó un comentario.

Dan E. en

Grado:

Very helpful, great facility

Normando R. en

Grado:

Nothing excellent customer service

Vicente M. en

Grado:

Everyone was helpful at answering any questions that I had.

Elizabeth M. en

Grado:

El cliente no dejó un comentario.

Melissa R. en

Grado:

The employees were kind courteous and you can tell they were experienced. I will continue to rent from this particular location

german P. en

Grado:

I just want to thanks Jaime Ramirez. Very professional and kind person. She was very helpful person that went above and beyond.

theresa G. en

Grado:

The customer assistance was the best i have had in a very long time this employee should get a raise. Thank you

Greg J. en

Grado:

Greg was an excellent representative. He was very knowledgeable and made sure we had everything we needed to make our move go smooth. We highly recommend this company because of the great customer service!

Jonathan B. en

Grado:

Too expensive for such a small truck.

mayela N. en

Grado:

Very nice and polite service.

Roy V. en

Grado:

El cliente no dejó un comentario.

yesenia C. en

Grado:

I left a note to management regarding your vehicle. The 10 ft rental was very poor. I believe it was in an accident. The drivers door is unsafe, your wipers did not work well (on monsoon season and we drove in the rain), your haul box is definitely damaged and makes too much noise, very unpleasant to hear that noise. And your transmission on that particular car seems bad. I will never rent there again. Also, I personally asked if when I returned my rental, should I leave the keys in the car and lock it, to which I was told "yes" twice. I couldnt believe we had a call at 6:50 in the AM on a Saturday to question why the keys were inside. Your office told me it would be my responsibility to pay a locksmith. Word of advice: get yourself copies of the keys for all the vechiles and keep them in a safe place. You are a rental place. My husband had to go get your door open. Have you ever thought of having a slim jim at your office? I'd gladly speak to any manager wanting a copy of the video I took of everything I just stated. I am civilized... Yesenia Cervantes

LYNETTE M. en

Grado:

El cliente no dejó un comentario.

Gianna O. en

Grado:

El cliente no dejó un comentario.

JOHN K. en

Grado:

The young lady who processed my transaction provided excellent service.

ELIZABETH T. en

Grado:

El cliente no dejó un comentario.

JOHN W. en

Grado:

El cliente no dejó un comentario.

Timothy N. en

Grado:

I had a great experience the truck was great very clean and the staff were very friendly and helpful

CRAIG B. en

Grado:

Melinda was amazing so helpful and understanding. She made my experience a happy one. I can't say enough about how professional she is. Thanks again

Bill S. en

Grado:

Friendly and helpful folks in the office and excellent equipment. Highly satisfied. Thanks!

ROSIE N. en

Grado:

I really don't think improvement is necessary at this time, personnel was very polite and knowledgeable of their job.

Robert B. en

Grado:

The ladies that helped me check the truck in were AWESOME! Friendly and funny too. Place looked clean and professionally ran! Thank you

Gilbert A. en

Grado:

The staff was friendly and very helpful

JAKE H. en

Grado:

all was good

GERARD U. en

Grado:

El cliente no dejó un comentario.

Sherry O. en

Grado:

We rented a storage unit for 2 months then rented a 10'truck. We received great customer service and we would definitely rent a truck/storage unit from this business again. Melinda the manager was very helpful and patiently answered all our questions, making sure our storage and truck rental was as smooth as possible.

Paris V. en

Grado:

El cliente no dejó un comentario.

efren M. en

Grado:

My experience really was excellent and the young man that helped me was efficient, courteous and knowledgeable...

Cynthia R. en

Grado:

This rental experience was the worst! I will never again rent with Uhaul. Not only did they charge me gas even though I filled the truck up but they are horrible with communicating and are rude on the phone. I would rather pay extra to a more expensive company than rent here again.

Vanessa O. en

Grado:

Our deposit back when we return the truck instead of 5 to 7 business days

Daniel A. en

Grado:

Inside the climate controlled storage areas needs to be cleaned more often. Other than that, fast friendly & easy service.

Lance L. en

Grado:

Not sure? Everything went well.

JOSE P. en

Grado:

nothing everything was great

LaTonya F. en

Grado:

Have the truck size that was reserved, and the equipment (dollies) and such ON the truck when its requested and paid for.

Anna B. en

Grado:

Very nice staff and they explained everything to me and they had 2 new workers they they were shy but Dusty the young lady there helped them open up :)

SHARON H. en

Grado:

El cliente no dejó un comentario.

PAUL C. en

Grado:

I was very pleased with your staff and rental equipment, Thank You..

DAVID H. en

Grado:

Very pleasant young women at the counter. Nice experience overall. Would rent from this location again.

Gunnels M. en

Grado:

El cliente no dejó un comentario.

Marvin B. en

Grado:

Have a live manager or customer service rep call customer to inform about final charges

Donald R. en

Grado:

El cliente no dejó un comentario.

ROBERT R. en

Grado:

El cliente no dejó un comentario.

gilda R. en

Grado:

I have lived here for six years and usually complain about customer service in Tucson, AZ. The reps here where very informative and accommodating, I will, most definitely recommend this location.

Linda T. en

Grado:

The main problem was the woman on site. She was not happy about having to inspect the truck and was not pleasant. With a different person in charge maybe the experience would be okay.

Ivo F. en

Grado:

El cliente no dejó un comentario.

MARK C. en

Grado:

El cliente no dejó un comentario.

Chaniece P. en

Grado:

I had a lot of small problems that uhaul promptly fixed. They were so friendly and helpful. After a stressgul trip with the hunny and two kids they made my day a lot better.! Thanks again uhaul!

ruth L. en

Grado:

El cliente no dejó un comentario.

BENJAMIN B. en

Grado:

Dusti is very pleasant, nice, informative and friendly. She helped made our transition easy.

Ivo F. en

Grado:

El cliente no dejó un comentario.

FERNANDA S. en

Grado:

Poor customer service. Got woken up early on a Sunday morning because an incompetent worker could not find the keys when it was in there drop mailbox all along. Also they will hit you with other charges.

frank C. en

Grado:

I was told that 10 ft trucks don't come with loading ramp, however I saw one on the road a couple hours later.

MIGUEL O. en

Grado:

great customer service. thank you

Julia H. en

Grado:

El cliente no dejó un comentario.

Bill W. en

Grado:

I would still like an explanation of why the taxes are at over 9.5% and how the breakdown is being applied

Thelma S. en

Grado:

El cliente no dejó un comentario.

KENNETH H. en

Grado:

El cliente no dejó un comentario.

TAREIO M. en

Grado:

Make sure every person on staff is fully trained I sat and waited over 45 mins just to get a u haul and I wont go back.