Originally given wrong truck key but that was quickly corrected.Charles W.
Customer Reviews for U-Haul Moving & Storage of Kingston
Kingston, PA 18704
(Rt 11 Wyoming Ave)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de vehículos
- Almacenamiento para vinos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Friendly staff.Shawn B.
Give The customer advancr notices if there was going to be no hand trucks a available when I booked it with one hand truck and one dolly and I didn't get either one because they did not haveirville B.
I can't think of anything. Everything was great. I will use them again if I need toGreg M.
Customer did not leave a comment.juan C.
The staff are amazing . Andrew is amazingPaul M.
Customer did not leave a comment.Dorel C.
Our pickup was seamless and so was the drop off. Both employees were very professional and kind.Richard Tyson C.
Stacey was very helpful in getting us set up with our rental.Edward K.
We were just blown away by the willingness of Mr. Matthew Wright to go the extra mile to help us with recommending the least expensive way to transport our stuff, help with the hitch, and just his positive and supportive relational skills.Gideon G.
Matthew was beyond helpful. Great expierenceSam C.
Guy was great and very friendly.scott F.
Customer did not leave a comment.Vito F.
Customer did not leave a comment.Paul M.
Customer did not leave a comment.Brian B.
The best prices and customer service!francis N.
Customer did not leave a comment.jaime S.
Every one was wonderful and helpful and pleasant to talk to.laura Z.
Good customer service.Melville A.
Customer did not leave a comment.gerald M.
Nothing! Very easy to schedule.Janine H.
The guy that was there when I picked up and dropped off the uhaul was the best. Give that man a raiseCarl M.
The staff were so friendly and helpful. They had me on my way much faster than I was expecting. Best UHaul experience I have had yet!Colin B.
Employees were very friendly and helpful!Amanda S.
Customer did not leave a comment.JOHN M.
The prices I was in a jam and need to extend my rental to 5 days and it cost me 446 dollars which is crazy they need to be more affordableEddie R.
Customer did not leave a comment.Steven T.
The first thing I gad to do is stop and put gas in. Would have liked to just go and get started loading.Jim B.
Customer did not leave a comment.CHARLOTTE K.
Customer did not leave a comment.Jeffrey G.
The online check in made the process so easy. Would definitely recommend!Kelly R.
Customer did not leave a comment.Luke R.
UHaul has made fabulous changes over the years to always improve things for their customers. Short of including the high cost of fuel into their rentals haha I cannot think of a thing that needs to be improved upon. We rented a truck from Markham IL area to bring our trucking items to PA and then again rented 2x this week from Kingston PA location and all experiences have been top of the line!! We'll done!!Joanne H.
Customer did not leave a comment.Howard K.
Stacey runs a tight ship here. I come here often for propane and the staff is always helpful. Dropping off my rental was fast and smooth.andy T.
Customer did not leave a comment.Dave G.
Customer did not leave a comment.John L.
Customer did not leave a comment.Joseph F.
Customer did not leave a comment.Janet L.
Customer did not leave a comment.Bryan A.
Customer did not leave a comment.Nicholas D.
The staff is real koolâ€¦.JOHNNIE A.
Customer did not leave a comment.William W.
Customer did not leave a comment.Wayne L.
Customer did not leave a comment.Michele K.
Customer did not leave a comment.Robert L.
I think it's a great service to be able to rent a truck for a local move at such a reasonable price. Staff at this location are friendly and capable.Mark G.
Very professional!!Melville A.
The staff were wonderful to work withEdward M.
Customer did not leave a comment.Paul N.
We use this U-Haul location twice a year for our seasonal purposes. The customer service is supreme. The manager keeps moving the customers through the rental/pick up process so efficiently and professionally she represents u-haul in the best way. She deserves recognition.Louis B.
Customer did not leave a comment.Patricia A.
Customer did not leave a comment.Ronald B.
Van pick up and return was smooth and flawless. No issues with this rental.Rosemary A.
Customer did not leave a comment.Kenneth R.
Customer did not leave a comment.Minaisa W.
I had ZERO complaints, employees are so well mannered and helpful, the manager among the best i've encountered with customer service. Really quick hassle free serviceAuria T.
The staff were very friendly and helpfulMark P.
I booked for first floor over the phone with the agent and got second floor unit. Tried to talk to management but they refused to listen to me. Had to get help to get stuff upstairs and pay out of pocket. Worst experience ever.Kashyap K. | First Impressions
Customer did not leave a comment.Kelly O.
I was 30 minutes late due to a traffic accident Slowing traffic and I was charged for a full additional day of use plus a full day of the extra coverage which I think is absurdJoyce B.
Owner/employees went above and Beyond to help me and we're extremely friendly!Tina P.
The staff was always super cheerful and friendly! Even when I'd ask dumb questions, they'd answer with a smile... and I appreciate that because sometimes its intimidating to ask questions.Thomas L. | Overall Experience
Customer did not leave a comment.schesna H.
Customer did not leave a comment.Andrea P.
Customer did not leave a comment.Mark O.
Store Manager (I think she was the manager) was very helpful and appreciated her professionalism.Joseph B.
Customer did not leave a comment.Karen A.
Customer did not leave a comment.Glen B.
Very freely and helpful staffFrancis D.
The staff was wonderful! The day I picked up the truck it was snowy and freezing, so they completely cleared off the truck and had the cabin heat on. The employees answered all of my questions and clearly explained everything.Mary H.
Everything was easy. The van was clean and functioned as expected. Customer service was friendly and efficient.Justin P.
Customer did not leave a comment.HANI K.
Customer did not leave a comment.Terri R.
I have been using this location for almost two decades. The manager is the best in the business!GEORGE A.
Customer did not leave a comment.ANDRES R.
Customer did not leave a comment.Melissa H.
Customer did not leave a comment.Michael K.
Customer did not leave a comment.arthur P.
Customer did not leave a comment.Edward P.
Customer did not leave a comment.Melissa L. | Online Move In
I had great service and very friendly employeesRita G.
Customer did not leave a comment.Helen C.
Customer did not leave a comment.Jamie C.
Customer did not leave a comment.Karolina L.
Customer did not leave a comment.DANIEL P.
I really feel like you guys need to retrain your people or train them better. I had to have a hitch inspection before I was able to rent a trailer from you. So I pulled into the Wilkes-Barre location because that was the closest to me at the time and my inspection was done in less than 15 seconds. The girl walked up touched the hitch touched the plug-in and said you're good to go. And walked off. Then when I picked up my trailer at the location in Kingston, as we were hooking up the trailer to my vehicle, the gentleman asked me where do these chains go. You guys really need to do betterE K N.
Pick up & drop off easy & reps were very friendly.Michael N.
Customer did not leave a comment.Paul A.
Customer did not leave a comment.Harold P.
Customer did not leave a comment.Joseph K.
Customer did not leave a comment.MATTHEW L.
Staff was friendly and helpful.Joshua C.
Really, nothing. Everything was on point and ready to go. Very smooth.Richard R.
Customer did not leave a comment.Ronald M.
Truck drove like an absolute nightmare..SHMUEL K.
Customer did not leave a comment.Sam M.
Customer did not leave a comment.Allen P.
Customer did not leave a comment.John C.
Customer did not leave a comment.George B.
Stacy and the crew are the best!!Michael B.
The particular vehicle I was issued was high mileage and did not hold the road very well. I did have to steer constantly as the vehicle was not in alignment and had absolutely no power or acceleration. Was not a value for the amount of money spent.Stephen B.
I was transferred to this location after the first location could not rent me a truck due to a having a flat tire.Troy B.
Customer did not leave a comment.Larry a. | First Impressions
Customer did not leave a comment.Scott S. | First Impressions
Customer did not leave a comment.Diana M. | Online Move In
Customer did not leave a comment.Brittany k. | First Impressions
Stacy is thee best 🥳🥳 great customer service skills very politeJasmine M. | Overall Experience
Customer did not leave a comment.Jessica S. | Online Move In
Stacy was extremely helpful and knowledgeable. She is a valuable asset to your company!LINDA Y. | First Impressions
Customer did not leave a comment.Amethyst K. | Overall Experience
Over the years I have used numerous storage facilities in different states and the Uhaul storage in Kingston is the absolute winner in my book for several reasons! The unit was very well maintained and secure and easily accessible. The manager, Stacy was outstanding in every way— always polite, courteous, knowledgeable and ready to assist! Thank you for a delightful and “drama free” experience!Frieda J. | Overall Experience
Stacey is super nice.Muraad M. | Overall Experience
Very nice and very helpfulchristopher c. | Overall Experience
Very good customer serviceWilliam H. | Overall Experience
Customer did not leave a comment.Stacey M. | First Impressions
Just a great experience from start to finish.Michael T. | First Impressions
Stacey and the rest of the staff were excellent. I highly recommend this facility above all others.luciano a. | Overall Experience
The overall experience was excellent. Stacey was helpful, knowledgeable and professional. I was very satisfied with all my experiences throughout the contract. Thank you .MARY E. | Overall Experience
Got out early in the month. Could NOT pro-rate my month. Rates kept on GOING up. Could not rent a van 1 way out of state. Had to bring it back.JOE R. | Overall Experience
I have all the necessary papers to prove that you scam people with the fuel. I will send the papers to the DA of Pennsylvania. Also, I will send them to the BBB.lee l. | Overall Experience
Units are a bit pricey but the woman who works the desk here is fantastic! She was very helpful every time I was there. Would definitely rent here again.Chelsea K. | Overall Experience
Friendly staff, knowledgeable, cleanDavid J. | Overall Experience
Good customer service . Very patient and showing me how to use the facility . Very good or online registration process.William H. | First Impressions
2nd storage lease here. Excellent management of the facilities, Stacy is such a pleasure to do business with. The only issue I had were the climbing rates. Overall, I would store here again,Eri C. | Overall Experience
Always very helpful and accommodating..MARK B. | Overall Experience
Thank you! I would recommend your company.Rebecca E. | First Impressions
They were they were so sufficientgregory r. | First Impressions
Great servicegerald M. | Overall Experience
Our Storage unit was filled with Rat feces and a dead rat. We had to leave a mattress that was covered in feces and had to throw away clothing and baby items that had feces on them in fear of diseaseNichole L. | Overall Experience
Stacy Eckstein went out of her way to accommodate our needs & requests. She helped lessen the stress of our move.joseph s. | Overall Experience
Great place to keep ur stuff dry n protected from all weather , friendly staff , convenient locationJamie H. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!