El cliente no dejó un comentario.Brian D.
Customer Reviews for U-Haul Moving & Storage of Kingston
Kingston, PA 18704
(Rt 11 Wyoming Ave)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 7/4/2022: 7:00 a. m. - 5:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de vehículos
- Almacenamiento para vinos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Customer did not leave a comment.JAMES Y.
Customer did not leave a comment.Janet L.
Frequent user of that location. Service always good and reliableJOHN B.
Customer did not leave a comment.Janet L.
Customer did not leave a comment.Cesar F.
It would be more convenient if the phone line could call directly to the specific office. It always went to a central call center. They said they would leave messages, but I did not know whether they made it through or not. But the staffing on site was great, very professional, and everything was always clean and seemed very safe.anna m. | Overall Experience
Try is is the location I deal with because of the experience that I have had, the service, the interaction with friendliness. When someone and or a place where others treats you good, naturally you share that with others. Because you want to keynoters know. Stacy she is a very nice person and it's always about the Customer(s). Thanks Stacy. See you on my next visit and or my recommended person(s) vizits.Howard C.
I reserved a 26" truck 2 weeks in Advance and a customer never returned it on time so i was stuck with a 15". I was told about getting a 50 dollers on my account that i never received. But the employee that help me was very Polite and helped me as much as he could.kyle R.
I had no problem with the location itself or their employees however upon receiving my receipt, they had overcharged me by $25 plus dollars and trying to rectify it seems to be a problem.Terra W.
Customer did not leave a comment.Denise N.
Customer did not leave a comment.Heather S.
Personnel very friendly and very professional.Gloria R.
Customer did not leave a comment.Rich K.
Friendly, knowledgeable staff.Gary E.
The rep at the counter was not helpful at all. They didn't offer any assistance. They didn't ask if we needed help nor did they inform us that the keys were at the counter. We walked to the truck to realize the keys were back there when they could have just let us know that. When we walked in to get the keys, they had a snarky smirk on their face. The truck itself had a hole/dent in the bumper, smelled like a dumpster, and barely had any gas in it. When we went to put gas in the tank before dropping it back off, the mileage dropped by 9 miles. We were then charged $5 once we dropped the truck off because of the gas difference when we attempted to refill it. All-in-all, a terrible experience and I will for sure not use this location again.David W.
Absolutely nothing service was great customer service awesome!!Carl M.
Customer did not leave a comment.CHris F.
Customer did not leave a comment.thomas M.
Customer did not leave a comment.Julio A.
3 tires on the trailer were bad. The passenger rear had a nail in it and was leaking air badly. The passenger front tire had a broken belt. The driver rear tire was worn so badly it had finished the trip with an exposed belt. We had to call roadside assistance to replace the two tires on the passenger side. We were not aware of the drivers tire until we returned the trailer. The trailer was unsafe to use. Our family could have gotten into a severe accident. This is unacceptable. The facility should have checked and replaced the tires. When I picked up the trailer, they moved another trailer out of the way, so I think they may have purposely given me the trailer they didn't want to keep. We also stopped at Uhaul of Chambersville in Pennsylvania. The general manager was worthless with absolutely no customer service skills. He didn't care about the problem. He didn't show any concern. He did everything to avoid the problem. Even the couple ahead of me in line was complaining about him. He is a worthless human being and should be fired.Davin B.
I love Kingston uhaul services, the ppl are nice and I used them twice for a year apiece...I recommend this place to everyone that needs storageKim J. | Overall Experience
I have a positive comment: I would like to acknowledge your employees. They were very polite and helpful. Thank you!Maryanne E.
They are fantastic, sorry I had to relocate my business. I actually owe them lunch on me and I’ll take care of that next week.Luciano A. | Overall Experience
Don't send out broken equipmentRichard S.
The location is great its the staff that make it a good experience!Uziyah I.
There was some paper trash in the cab; not a lot, but some. The transmission was clunky, and worried me for the first hour or so till I realized it wasn't going to fall out. Otherwise, the truck was fine.Lewis B.
Nothing. Stacey and her crew are the best, Friendly, helpful and knowledgeable. AAAA+++++Michael B.
Efficient and friendly.Peter B.
Customer did not leave a comment.Jose A.
No improvement needed, the staff at this location is outstanding!! They go the extra mile to make the whole process simple.CARMEN M.
Customer did not leave a comment.Anne P.
Customer did not leave a comment.John R.
Excellent and friendly service from manager Stacey and staff member Andrew.richard B.
Customer did not leave a comment.Francis S.
Customer did not leave a comment.CHRISTOPHER B.
I enjoy complete service friendly nice clean comfortable rideJames B.
Ac did not wirkstephen H.
Customer did not leave a comment.Steven N.
Customer did not leave a comment.Michael C.
Customer did not leave a comment.Corinne F.
Rented me a truck they knew was going to break down and when custome care sent my action file the manager deletes it not want to do anything about it That's okay I have photos of the inspection sticker from their tech that inspected the truck and when it was done and they will be passed on to other partiesChris S.
Customer did not leave a comment.Menachem K.
Customer did not leave a comment.Kenneth R.
Customer did not leave a comment.Lisa H.
Customer did not leave a comment.SUSAN G.
Customer did not leave a comment.Corwin H.
Customer did not leave a comment.Brooke Jaclynn W.
Customer did not leave a comment.David F M.
Customer did not leave a comment.cearah B.
Customer did not leave a comment.Jason S.
Customer did not leave a comment.Klever C.
Customer did not leave a comment.Paul G.
Customer did not leave a comment.Denise S.
Originally given wrong truck key but that was quickly corrected.Charles W.
Friendly staff.Shawn B.
Give The customer advancr notices if there was going to be no hand trucks a available when I booked it with one hand truck and one dolly and I didn't get either one because they did not haveirville B.
I can't think of anything. Everything was great. I will use them again if I need toGreg M.
Customer did not leave a comment.juan C.
The staff are amazing . Andrew is amazingPaul M.
Customer did not leave a comment.Dorel C.
Our pickup was seamless and so was the drop off. Both employees were very professional and kind.Richard Tyson C.
Stacey was very helpful in getting us set up with our rental.Edward K.
We were just blown away by the willingness of Mr. Matthew Wright to go the extra mile to help us with recommending the least expensive way to transport our stuff, help with the hitch, and just his positive and supportive relational skills.Gideon G.
Matthew was beyond helpful. Great expierenceSam C.
Guy was great and very friendly.scott F.
Customer did not leave a comment.Vito F.
Customer did not leave a comment.Paul M.
Customer did not leave a comment.Brian B.
The best prices and customer service!francis N.
Customer did not leave a comment.jaime S.
Every one was wonderful and helpful and pleasant to talk to.laura Z.
Good customer service.Melville A.
Customer did not leave a comment.gerald M.
Nothing! Very easy to schedule.Janine H.
The guy that was there when I picked up and dropped off the uhaul was the best. Give that man a raiseCarl M.
The staff were so friendly and helpful. They had me on my way much faster than I was expecting. Best UHaul experience I have had yet!Colin B.
Employees were very friendly and helpful!Amanda S.
Customer did not leave a comment.JOHN M.
The prices I was in a jam and need to extend my rental to 5 days and it cost me 446 dollars which is crazy they need to be more affordableEddie R.
Customer did not leave a comment.Steven T.
The first thing I gad to do is stop and put gas in. Would have liked to just go and get started loading.Jim B.
Customer did not leave a comment.CHARLOTTE K.
Customer did not leave a comment.Jeffrey G.
The online check in made the process so easy. Would definitely recommend!Kelly R.
Customer did not leave a comment.Luke R.
UHaul has made fabulous changes over the years to always improve things for their customers. Short of including the high cost of fuel into their rentals haha I cannot think of a thing that needs to be improved upon. We rented a truck from Markham IL area to bring our trucking items to PA and then again rented 2x this week from Kingston PA location and all experiences have been top of the line!! We'll done!!Joanne H.
Customer did not leave a comment.Howard K.
Stacey runs a tight ship here. I come here often for propane and the staff is always helpful. Dropping off my rental was fast and smooth.andy T.
Customer did not leave a comment.Dave G.
Customer did not leave a comment.John L.
Customer did not leave a comment.Joseph F.
Customer did not leave a comment.Janet L.
Customer did not leave a comment.Bryan A.
Customer did not leave a comment.Nicholas D.
The staff is real koolâ€¦.JOHNNIE A.
Customer did not leave a comment.William W.
Customer did not leave a comment.Wayne L.
Customer did not leave a comment.Michele K.
Customer did not leave a comment.Robert L.
I think it's a great service to be able to rent a truck for a local move at such a reasonable price. Staff at this location are friendly and capable.Mark G.
Very professional!!Melville A.
I booked for first floor over the phone with the agent and got second floor unit. Tried to talk to management but they refused to listen to me. Had to get help to get stuff upstairs and pay out of pocket. Worst experience ever.Kashyap K. | First Impressions
The staff was always super cheerful and friendly! Even when I'd ask dumb questions, they'd answer with a smile... and I appreciate that because sometimes its intimidating to ask questions.Thomas L. | Overall Experience
Customer did not leave a comment.Melissa L. | Online Move In
Customer did not leave a comment.Larry a. | First Impressions
Customer did not leave a comment.Scott S. | First Impressions
Customer did not leave a comment.Diana M. | Online Move In
Customer did not leave a comment.Brittany k. | First Impressions
Stacy is thee best 🥳🥳 great customer service skills very politeJasmine M. | Overall Experience
Customer did not leave a comment.Jessica S. | Online Move In
Stacy was extremely helpful and knowledgeable. She is a valuable asset to your company!LINDA Y. | First Impressions
Customer did not leave a comment.Amethyst K. | Overall Experience
Over the years I have used numerous storage facilities in different states and the Uhaul storage in Kingston is the absolute winner in my book for several reasons! The unit was very well maintained and secure and easily accessible. The manager, Stacy was outstanding in every way— always polite, courteous, knowledgeable and ready to assist! Thank you for a delightful and “drama free” experience!Frieda J. | Overall Experience
Stacey is super nice.Muraad M. | Overall Experience
Very nice and very helpfulchristopher c. | Overall Experience
Very good customer serviceWilliam H. | Overall Experience
Customer did not leave a comment.Stacey M. | First Impressions
Just a great experience from start to finish.Michael T. | First Impressions
Stacey and the rest of the staff were excellent. I highly recommend this facility above all others.luciano a. | Overall Experience
The overall experience was excellent. Stacey was helpful, knowledgeable and professional. I was very satisfied with all my experiences throughout the contract. Thank you .MARY E. | Overall Experience
Got out early in the month. Could NOT pro-rate my month. Rates kept on GOING up. Could not rent a van 1 way out of state. Had to bring it back.JOE R. | Overall Experience
I have all the necessary papers to prove that you scam people with the fuel. I will send the papers to the DA of Pennsylvania. Also, I will send them to the BBB.lee l. | Overall Experience
Units are a bit pricey but the woman who works the desk here is fantastic! She was very helpful every time I was there. Would definitely rent here again.Chelsea K. | Overall Experience
Friendly staff, knowledgeable, cleanDavid J. | Overall Experience
Good customer service . Very patient and showing me how to use the facility . Very good or online registration process.William H. | First Impressions
2nd storage lease here. Excellent management of the facilities, Stacy is such a pleasure to do business with. The only issue I had were the climbing rates. Overall, I would store here again,Eri C. | Overall Experience
Always very helpful and accommodating..MARK B. | Overall Experience
Thank you! I would recommend your company.Rebecca E. | First Impressions
They were they were so sufficientgregory r. | First Impressions
Great servicegerald M. | Overall Experience
Our Storage unit was filled with Rat feces and a dead rat. We had to leave a mattress that was covered in feces and had to throw away clothing and baby items that had feces on them in fear of diseaseNichole L. | Overall Experience
Stacy Eckstein went out of her way to accommodate our needs & requests. She helped lessen the stress of our move.joseph s. | Overall Experience
Great place to keep ur stuff dry n protected from all weather , friendly staff , convenient locationJamie H. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!