Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Originally given wrong truck key but that was quickly corrected.
Charles W.
Clasificación:
5.0
Friendly staff.
Shawn B.
Clasificación:
5.0
Give The customer advancr notices if there was going to be no hand trucks a available when I booked it with one hand truck and one dolly and I didn't get either one because they did not have
irville B.
Clasificación:
5.0
I can't think of anything. Everything was great. I will use them again if I need to
Greg M.
Clasificación:
5.0
El cliente no dejó un comentario.
juan C.
Clasificación:
5.0
The staff are amazing . Andrew is amazing
Paul M.
Clasificación:
5.0
El cliente no dejó un comentario.
Dorel C.
Clasificación:
5.0
Our pickup was seamless and so was the drop off. Both employees were very professional and kind.
Richard Tyson C.
Clasificación:
5.0
Stacey was very helpful in getting us set up with our rental.
Edward K.
Clasificación:
5.0
We were just blown away by the willingness of Mr. Matthew Wright to go the extra mile to help us with recommending the least expensive way to transport our stuff, help with the hitch, and just his positive and supportive relational skills.
Gideon G.
Clasificación:
5.0
Matthew was beyond helpful. Great expierence
Sam C.
Clasificación:
5.0
Guy was great and very friendly.
scott F.
Clasificación:
5.0
El cliente no dejó un comentario.
Vito F.
Clasificación:
5.0
El cliente no dejó un comentario.
Paul M.
Clasificación:
5.0
El cliente no dejó un comentario.
Brian B.
Clasificación:
5.0
The best prices and customer service!
francis N.
Clasificación:
4.0
El cliente no dejó un comentario.
jaime S.
Clasificación:
5.0
Every one was wonderful and helpful and pleasant to talk to.
laura Z.
Clasificación:
5.0
Good customer service.
Melville A.
Clasificación:
5.0
El cliente no dejó un comentario.
gerald M.
Clasificación:
5.0
Nothing! Very easy to schedule.
Janine H.
Clasificación:
5.0
The guy that was there when I picked up and dropped off the uhaul was the best. Give that man a raise
Carl M.
Clasificación:
5.0
The staff were so friendly and helpful. They had me on my way much faster than I was expecting. Best UHaul experience I have had yet!
Colin B.
Clasificación:
5.0
Employees were very friendly and helpful!
Amanda S.
Clasificación:
5.0
El cliente no dejó un comentario.
JOHN M.
Clasificación:
4.0
The prices I was in a jam and need to extend my rental to 5 days and it cost me 446 dollars which is crazy they need to be more affordable
Eddie R.
Clasificación:
5.0
El cliente no dejó un comentario.
Steven T.
Clasificación:
5.0
The first thing I gad to do is stop and put gas in. Would have liked to just go and get started loading.
Jim B.
Clasificación:
4.0
El cliente no dejó un comentario.
CHARLOTTE K.
Clasificación:
5.0
El cliente no dejó un comentario.
Jeffrey G.
Clasificación:
5.0
The online check in made the process so easy. Would definitely recommend!
Kelly R.
Clasificación:
5.0
El cliente no dejó un comentario.
Luke R.
Clasificación:
5.0
UHaul has made fabulous changes over the years to always improve things for their customers. Short of including the high cost of fuel into their rentals haha I cannot think of a thing that needs to be improved upon. We rented a truck from Markham IL area to bring our trucking items to PA and then again rented 2x this week from Kingston PA location and all experiences have been top of the line!! We'll done!!
Joanne H.
Clasificación:
5.0
El cliente no dejó un comentario.
Howard K.
Clasificación:
5.0
Stacey runs a tight ship here. I come here often for propane and the staff is always helpful. Dropping off my rental was fast and smooth.
andy T.
Clasificación:
5.0
El cliente no dejó un comentario.
Dave G.
Clasificación:
5.0
El cliente no dejó un comentario.
John L.
Clasificación:
5.0
El cliente no dejó un comentario.
Joseph F.
Clasificación:
5.0
El cliente no dejó un comentario.
Janet L.
Clasificación:
5.0
El cliente no dejó un comentario.
Bryan A.
Clasificación:
5.0
El cliente no dejó un comentario.
Nicholas D.
Clasificación:
5.0
The staff is real kool….
JOHNNIE A.
Clasificación:
5.0
El cliente no dejó un comentario.
William W.
Clasificación:
5.0
El cliente no dejó un comentario.
Wayne L.
Clasificación:
5.0
El cliente no dejó un comentario.
Michele K.
Clasificación:
5.0
El cliente no dejó un comentario.
Robert L.
Clasificación:
5.0
I think it's a great service to be able to rent a truck for a local move at such a reasonable price. Staff at this location are friendly and capable.
Mark G.
Clasificación:
5.0
Very professional!!
Melville A.
Clasificación:
5.0
The staff were wonderful to work with
Edward M.
Clasificación:
4.0
El cliente no dejó un comentario.
Paul N.
Clasificación:
5.0
We use this U-Haul location twice a year for our seasonal purposes. The customer service is supreme. The manager keeps moving the customers through the rental/pick up process so efficiently and professionally she represents u-haul in the best way. She deserves recognition.
Louis B.
Clasificación:
5.0
El cliente no dejó un comentario.
Patricia A.
Clasificación:
5.0
El cliente no dejó un comentario.
Ronald B.
Clasificación:
5.0
Van pick up and return was smooth and flawless. No issues with this rental.
Rosemary A.
Clasificación:
5.0
El cliente no dejó un comentario.
Kenneth R.
Clasificación:
4.0
El cliente no dejó un comentario.
Minaisa W.
Clasificación:
5.0
I had ZERO complaints, employees are so well mannered and helpful, the manager among the best i've encountered with customer service. Really quick hassle free service
Auria T.
Clasificación:
5.0
The staff were very friendly and helpful
Mark P.
Clasificación:
1.0
I booked for first floor over the phone with the agent and got second floor unit. Tried to talk to management but they refused to listen to me. Had to get help to get stuff upstairs and pay out of pocket. Worst experience ever.
Kashyap K.
|
First Impressions
Clasificación:
4.0
El cliente no dejó un comentario.
Kelly O.
Clasificación:
1.0
I was 30 minutes late due to a traffic accident Slowing traffic and I was charged for a full additional day of use plus a full day of the extra coverage which I think is absurd
Joyce B.
Clasificación:
5.0
Owner/employees went above and Beyond to help me and we're extremely friendly!
Tina P.
Clasificación:
5.0
The staff was always super cheerful and friendly! Even when I'd ask dumb questions, they'd answer with a smile... and I appreciate that because sometimes its intimidating to ask questions.
Thomas L.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
schesna H.
Clasificación:
5.0
El cliente no dejó un comentario.
Andrea P.
Clasificación:
5.0
El cliente no dejó un comentario.
Mark O.
Clasificación:
5.0
Store Manager (I think she was the manager) was very helpful and appreciated her professionalism.
Joseph B.
Clasificación:
5.0
El cliente no dejó un comentario.
Karen A.
Clasificación:
5.0
El cliente no dejó un comentario.
Glen B.
Clasificación:
5.0
Very freely and helpful staff
Francis D.
Clasificación:
5.0
The staff was wonderful! The day I picked up the truck it was snowy and freezing, so they completely cleared off the truck and had the cabin heat on. The employees answered all of my questions and clearly explained everything.
Mary H.
Clasificación:
5.0
Everything was easy. The van was clean and functioned as expected. Customer service was friendly and efficient.
Justin P.
Clasificación:
5.0
El cliente no dejó un comentario.
HANI K.
Clasificación:
5.0
El cliente no dejó un comentario.
Terri R.
Clasificación:
5.0
I have been using this location for almost two decades. The manager is the best in the business!
GEORGE A.
Clasificación:
5.0
El cliente no dejó un comentario.
ANDRES R.
Clasificación:
5.0
El cliente no dejó un comentario.
Melissa H.
Clasificación:
5.0
El cliente no dejó un comentario.
Michael K.
Clasificación:
5.0
El cliente no dejó un comentario.
arthur P.
Clasificación:
5.0
El cliente no dejó un comentario.
Edward P.
Clasificación:
5.0
El cliente no dejó un comentario.
Melissa L.
|
Online Move In
Clasificación:
5.0
I had great service and very friendly employees
Rita G.
Clasificación:
5.0
El cliente no dejó un comentario.
Helen C.
Clasificación:
5.0
El cliente no dejó un comentario.
Jamie C.
Clasificación:
5.0
El cliente no dejó un comentario.
Karolina L.
Clasificación:
5.0
El cliente no dejó un comentario.
DANIEL P.
Clasificación:
5.0
I really feel like you guys need to retrain your people or train them better. I had to have a hitch inspection before I was able to rent a trailer from you. So I pulled into the Wilkes-Barre location because that was the closest to me at the time and my inspection was done in less than 15 seconds. The girl walked up touched the hitch touched the plug-in and said you're good to go. And walked off. Then when I picked up my trailer at the location in Kingston, as we were hooking up the trailer to my vehicle, the gentleman asked me where do these chains go. You guys really need to do better
E K N.
Clasificación:
5.0
Pick up & drop off easy & reps were very friendly.
Michael N.
Clasificación:
5.0
El cliente no dejó un comentario.
Paul A.
Clasificación:
4.0
El cliente no dejó un comentario.
Harold P.
Clasificación:
5.0
El cliente no dejó un comentario.
Joseph K.
Clasificación:
5.0
El cliente no dejó un comentario.
MATTHEW L.
Clasificación:
5.0
Staff was friendly and helpful.
Joshua C.
Clasificación:
5.0
Really, nothing. Everything was on point and ready to go. Very smooth.
Richard R.
Clasificación:
5.0
El cliente no dejó un comentario.
Larry a.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Scott S.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Diana M.
|
Online Move In
Clasificación:
5.0
El cliente no dejó un comentario.
Brittany k.
|
First Impressions
Clasificación:
5.0
Stacy is thee best 🥳🥳 great customer service skills very polite
Jasmine M.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
Jessica S.
|
Online Move In
Clasificación:
5.0
Stacy was extremely helpful and knowledgeable. She is a valuable asset to your company!
LINDA Y.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Amethyst K.
|
Overall Experience
Clasificación:
5.0
Over the years I have used numerous storage facilities in different states and the Uhaul storage in Kingston is the absolute winner in my book for several reasons! The unit was very well maintained and secure and easily accessible. The manager, Stacy was outstanding in every way- always polite, courteous, knowledgeable and ready to assist! Thank you for a delightful and "drama free" experience!
Frieda J.
|
Overall Experience
Clasificación:
5.0
Stacey is super nice.
Muraad M.
|
Overall Experience
Clasificación:
5.0
Very nice and very helpful
christopher c.
|
Overall Experience
Clasificación:
5.0
Very good customer service
William H.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Stacey M.
|
First Impressions
Clasificación:
5.0
Just a great experience from start to finish.
Michael T.
|
First Impressions
Clasificación:
5.0
Stacey and the rest of the staff were excellent. I highly recommend this facility above all others.
luciano a.
|
Overall Experience
Clasificación:
5.0
The overall experience was excellent. Stacey was helpful, knowledgeable and professional. I was very satisfied with all my experiences throughout the contract. Thank you .
MARY E.
|
Overall Experience
Clasificación:
4.0
Got out early in the month. Could NOT pro-rate my month. Rates kept on GOING up. Could not rent a van 1 way out of state. Had to bring it back.
JOE R.
|
Overall Experience
Clasificación:
1.0
I have all the necessary papers to prove that you scam people with the fuel. I will send the papers to the DA of Pennsylvania. Also, I will send them to the BBB.
lee l.
|
Overall Experience
Clasificación:
4.0
Units are a bit pricey but the woman who works the desk here is fantastic! She was very helpful every time I was there. Would definitely rent here again.
Chelsea K.
|
Overall Experience
Clasificación:
5.0
Friendly staff, knowledgeable, clean
David J.
|
Overall Experience
Clasificación:
5.0
Good customer service . Very patient and showing me how to use the facility . Very good or online registration process.
William H.
|
First Impressions
Clasificación:
4.0
2nd storage lease here. Excellent management of the facilities, Stacy is such a pleasure to do business with. The only issue I had were the climbing rates. Overall, I would store here again,
Eri C.
|
Overall Experience
Clasificación:
5.0
Always very helpful and accommodating..
MARK B.
|
Overall Experience
Clasificación:
5.0
Thank you! I would recommend your company.
Rebecca E.
|
First Impressions
Clasificación:
5.0
They were they were so sufficient
gregory r.
|
First Impressions
Clasificación:
5.0
Great service
gerald M.
|
Overall Experience
Clasificación:
1.0
Our Storage unit was filled with Rat feces and a dead rat. We had to leave a mattress that was covered in feces and had to throw away clothing and baby items that had feces on them in fear of disease
Nichole L.
|
Overall Experience
Clasificación:
5.0
Stacy Eckstein went out of her way to accommodate our needs & requests. She helped lessen the stress of our move.
joseph s.
|
Overall Experience
Clasificación:
5.0
Great place to keep ur stuff dry n protected from all weather , friendly staff , convenient location
Jamie H.
|
Overall Experience
No se han enviado comentarios para esta ubicación.