Customer Reviews for U-Haul Moving & Storage of Kingsport

1,559 comentarios

1805 E Stone Dr   Kingsport, TN 37660

(423) 343-5593

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(423) 343-5593

1805 E Stone Dr
Kingsport, TN 37660

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Cambio de propano
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Have a bench or seating for those who can't stand long.

Sue H. 
Clasificación:
5.0

I didn't see nothing wrong..the staff was very kind.

Robin W. 
Clasificación:
4.0

Yo

Kenny A. 
Clasificación:
5.0

We had a very good experience at this location, Leslie Bledsoe was the friendly Rep who assisted us and she was very accommodating and went out of her way to help us get familiar with our truck rental and getting us on our way with the knowledge we needed for our trip. She deserves a big raise! 

Charles J. 
Clasificación:
5.0

I would appreciate, as a new customer, if the unit numbers were listed on the ends of each aisle to assist with navigation to my unit(s). Of course, I understand this would also give an advantage to any burglar who might be searching for a specific unit. But if someone has the planning patience to know which unit to burglarize, they have the patience to search each and every aisle to find it. A brief listing like 1022-1078 stenciled onto the top of the siding of units 1022, 1023, 1077, and 1078 would make a world of difference!

Samuel M. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROXANNE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLINTON I. 
Clasificación:
3.0

Truck held not available when arrived. Had to take a larger truck more expensive on gas. Lock on door would not lock. I got stuck in traffic for a long time after get sick from heat and dehydration. I called and was on hold a very long time to report change in turn in time then transferred 3x to get road aide assistance due to inability go lock truck when left on lot. Got called at 630am and caller very rude. I was still in 24hr turn in time. I told her I had called and extended turn in time. She said there was no note. I said call 800# and I would ahow her my calls when I got there. I also had not used a bag of blankets they were unopened and she refused to reimburse me. The supervisor was the rude person the other worker was very nice. I also had a storage room which I rented a bigger room. The helper was very nice.

MARYRIGGS M.  |  First Impressions 
Clasificación:
3.0

First truck they provided had a bad exhaust leak. I noticed this before leaving the parking lot. The replacement truck they provided was OK except the cupholders had not been cleaned from previous spills.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis W.  |  First Impressions 
Clasificación:
1.0

I need a manager to call me 5302957778

david M. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRENDA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene B.  |  First Impressions 
Clasificación:
5.0

Nothing. Everything was great! Great customer service!

Kelly C. 
Clasificación:
5.0

Staff was very helpful and friendly.

george R. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Belinda M. 
Clasificación:
2.0

the storage room I had was a 200 yard tram from your load/unload dock, you should have another load/unload dock at the other end of the building as well.

Jeff F. 
Clasificación:
5.0

El cliente no dejó un comentario.

William D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason M. 
Clasificación:
5.0

The folks at this location were great to work with and they made our experience moving to another state pretty darn good.

Douglas A. 
Clasificación:
5.0

Provide furniture blankets in the truck.

Sarah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garrett H. 
Clasificación:
5.0

Great service

Pattie C. 
Clasificación:
1.0

I have inquired about having corporate call me and haven't received anything back.

anne W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry B. 
Clasificación:
5.0

The driver seat in the truck I rented had holes in it they had a seat cover on it that was lose other then that it was great

Kermit A. 
Clasificación:
5.0

El cliente no dejó un comentario.

rhonda s.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

David U. 
Clasificación:
5.0

Would use again, if needed in the future thank you for providing great service.

charles w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN O. 
Clasificación:
1.0

They charged me an extra 40$ when I already paid for the rental and I did not drive 72 miles like they said

Brandon P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MITCHELL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MITCHELL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

david D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amber S.  |  Overall Experience 
Clasificación:
2.0

Staff is rude and unfriendly

matthew w.  |  Overall Experience 
Clasificación:
4.0

Should do a walk around with the rental agent. The U-haul I rented had damage on both sides indicated by little circle clear stickers with a X in the middle. I thought I had done this because nobody told or showed me nothing.

Leisa S. 
Clasificación:
5.0

See previous comment

Michael P. 
Clasificación:
5.0

Fantastic service! Fast & efficient & friendly! Very obvious great management. Highly recommend Uhaul on East Stone Dr in Kingsport.

RANDY H. 
Clasificación:
4.0

A great team and facility!!

sherry j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob B. 
Clasificación:
5.0

The ladies working at this location are very hard workers. Pickup day they were very busy but they took the time to answer all my questions and make sure my trailer was properly hooked up and all lights working .

Randy N. 
Clasificación:
5.0

The young lady that attended me was very helpful. She went over and beyond her Customer Service duties. She is very kind and her went the extra mile in assisting me!

ROBIN R.  |  First Impressions 
Clasificación:
5.0

Always in great shape and ready to go on time. Very helpful!

NANCY L. 
Clasificación:
3.0

I got moved to 3 different locations within 2 wekd due to availability after i was guaranteed it would be at the 2nd location once then at the third location twice. I spent about 60 extra miles of my oen gas getting the equipment 1 was promised the first time. With the added stress of my wife dying of liver and kidney failure and us moving 1,000 miles it was a terrible experience. Next time i ever have to move i will be looking for an alternative ti u haul

kevin K. 
Clasificación:
5.0

Very well kept cc storage. Clean bathrooms also.

JORDAN S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Autumn S. 
Clasificación:
5.0

This location was extremely customer service focused.

Biagio A. 
Clasificación:
5.0

El cliente no dejó un comentario.

roger W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESLIE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
3.0

Took way to long to rent a 5×9 trailer then I wanted a set of tie-down staps and price on them wasn't in computer so room for improvements there for sure

Robert H. 
Clasificación:
4.0

Thus was my first ever U-Haul experience. The pick-up process seemed a little jumbled, but easy enough. Information about inspecting the vehicle before leaving was not clearly explained at the counter and I didnt receive the emailed inspection checklist until long after I left. But it looked to be in good condition. The 9-ft. van I rented was *very* clean and drove pretty well. Everything i was moving fit easily and the side doors helped with loading. While driving there were a tiny number of surprisingly loud noises like maybe a big gravel hitting the underside or a backfire, but probably that's more noticeable because it's a big empty echoing metal box. Be nice if that were mentioned beforehand though. My biggest concern was drop off. The staff was extremely busy and it seemed like they didn't check over the van thoroughly. I worry that if damage was found later they might blame it on me. I'd feel more reassured if there had been a walk-around and pics taken or something. I took my own pics just in case. But generally the whole experience was pretty good so far. I'd probably rent from them again.

Mark B. 
Clasificación:
3.0

El cliente no dejó un comentario.

delbirt C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany M.  |  Overall Experience 
Clasificación:
5.0

Your employees were great answered all my questions. They were at the top of their game. If I ever need a u haul again I know where to come. Keep up the great work.

Karen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

megan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

kenneth S. 
Clasificación:
5.0

Leslie was very helpful.

brad O. 
Clasificación:
3.0

Depends which location the Kingsport nope. The almost allowed us to really mess up our car selling us the wrong auto transport trailer. It was per request & they asked the cars make and model to verify we can haul with the requested car trailer. . They did not mention you couldnt put a all wheel drive or a front wheel tow dolly. They should have communicated this lucky for us and you guys a friend mentioned it, kingsport delayed our trip. We spent hours going to other locations to find the right at auto transport. Additionally we notified the king sport location that the gas was definitely not full. They said take a picture. They should have marked it on the paper so I wouldnt be charged. Needless to we were not happy. But made our trip. And returned the uhaul and trailer clean and full of gas despite it being not full at pick up.

Karen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler B. 
Clasificación:
5.0

I would HIGHLY recommend Kingsport U-haul! Professional & friendly employees. Their manager is the best in that business. Great job Kelly!!!

RANDY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerri W. 
Clasificación:
5.0

The best storage facility around, always clean the employees are super friendly!!

Candice P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA R.  |  First Impressions 
Clasificación:
5.0

The truck needs adjustable mirrors, even manually adjustable ones. I am not an abnormal height and found the fixed mirror position to prohibit safe and effective fields of view without significant movement and crouching. The sealed and mounted hand truck which I did not need or ask for got in the way and ultimately led to damaging (minor) some soft goods. It was a frustration I didn't need, particularly when I didn't ask for one.

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

The staff at the Kinsport location is very nice to deal with.

Travis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trint C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trint C. 
Clasificación:
5.0

No issues or problems at all. Personnel were on hand and very helpful in getting the trailer both hitched and unhitched.

James M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jocelyn G. 
Clasificación:
5.0

Great experience all around. Everyone was kind, shout out to Kelly Brock, who made sure my experiences was amazing and went the extra mile

Mitchell A. 
Clasificación:
5.0

Everything went smoothly yesterday. Thanks

Kenneth D. 
Clasificación:
5.0

You can't improve on their desire to fully service their customer, including having the initiative to track down the correct asset ID number of my car dolly. Top-notch and highly efficient!!!!!!

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

barbara G. 
Clasificación:
5.0

Kelly runs the best U-haul place in the Triad. I have been to several U-hauls & none can compare! Large inventory, professional help & friendly service. I highly recommend U-haul on Stone Dr in Kingsport Tennessee!

RANDY H. 
Clasificación:
5.0

Looks good

Kenneth T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rocky M. 
Clasificación:
4.0

The move-in instructions were unclear on the website, but the representative in the office explained it clearly when I asked for help.

Clouyad I.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer K.  |  First Impressions 
Clasificación:
5.0

Breanna was extremely helpful during pick up process. It was quick and easy.

EDchad D. 
Clasificación:
5.0

The two female employees hooked up our auto transport and were very friendly, skilled and knowledgable would highly recommend this location

Louis B. 
Clasificación:
2.0

the only 2 access doors was way too far away from the actual storage unit, this facility at least needs access doors for trucks on each end.

Jeff F.  |  Online Move In 
Clasificación:
3.0

Had to go here after my reserved equipment at another location was given away. The company did not let me know this until It was time for me to pickup the equipment. Completely unacceptable. Nothing against this location but moreso against uhaul as a company. Will use Penske if its available next time i move.

Austin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg E. 
Clasificación:
4.0

Absolutely amazing experience! Would recommend tine and time again!

Ernie M. 
Clasificación:
2.0

they only have 2 unload doors inconveniently located and had to tram this move 200 yards to put this move into the storage unit.

Jeffrey F. 
Clasificación:
5.0

El cliente no dejó un comentario.

fred T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa F. 
Clasificación:
1.0

El cliente no dejó un comentario.

daniel V. 
Clasificación:
3.0

Had some issues on the billing as I was charged for an extra month for a u-box that was already returned to uhaul. The manager corrected this when brought to her attention.

Roy F. 
Clasificación:
5.0

Kelly was amazing to work with setting up my service over the phone!

Kelly C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph J. 
Clasificación:
4.0

El cliente no dejó un comentario.

William N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan N. 
Clasificación:
4.0

El cliente no dejó un comentario.

mark H. 
Clasificación:
1.0

Very disappointed with the condition the rental was in. No one bothered to walk us out to the lot to show us or review anything .We even had to pull a cardboard rent me sign out of the front window & had to leave it on the ground . On the way home I put my hand in a sticky substance that was melted into the passenger door rest. Food , dog hair and other debris were all over the floor of the cab. It smelled like wet dog. The windows were so dirty we could hardly see out them on the way home. We had to completely clean this rental van before we could even think to drive it 800 miles! , it was even missing a hub cap! I have pictures of all of it. We paid good money to rent it and as you know there is plenty of other rental companies to choose from, we shouldn't have to clean it too.

Russell B. 
Clasificación:
4.0

the lady who checked me out when I returned the vehicle was so nice and made the check out process so easy

Travis M. 
Clasificación:
5.0

Kelly Brock was great. AAA+

STEPHEN W. 
Clasificación:
1.0

I was charged $50 because of a lost key. I rented this Space for a year. Really unfair. Will NEVER DO BUSINESS WITH YOU AGAIN.

Carter J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jillian S. 
Clasificación:
5.0

THE TRAILER THAT I HAD WAS THE BEST TRAILER THAT I HAVE SEEN

Allen D. 
Clasificación:
5.0

The staff was awesome and very friendly, great people

Caleb C. 
Clasificación:
4.0

El cliente no dejó un comentario.

William Grier H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daina T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sheryl O. 
Clasificación:
5.0

El cliente no dejó un comentario.

lee G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfred V.  |  Online Move In 
Clasificación:
2.0

The sales representative was very rude. Talked to me like I was stupid. I had just gotten my truck and didn't know my weight capacity.

teresa D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jamie J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Phil T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donline H. 
Clasificación:
4.0

El cliente no dejó un comentario.

eltin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn S. 
Clasificación:
5.0

Staff was very helpful

LESLIE B.  |  First Impressions 
Clasificación:
5.0

Great Facility, excellent staff and very clean

Walter J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

EW C.  |  First Impressions 
Clasificación:
5.0

Great facility, professional staff, prompt service, easy checkout. Would recommend to all

Ryan L.  |  Overall Experience 
Clasificación:
3.0

It was a 50-50 chance if the staff was actually helpful… You could be out either loading or unloading your unit and in the parking lot in front of the facility and the staff were speeding and taking turns a very high speeds wheel screeching through the parking lot with no regard to anyone else in the parking lot. At time she got unsafe.

Christina B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip W.  |  Online Move In 
Clasificación:
5.0

Great staff,very friendly and professional

Walter J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KACI B.  |  Overall Experience 
Clasificación:
5.0

It was a very pleasant experience. All the sales persons were very helpful and polite.

NANCY L.  |  First Impressions 
Clasificación:
2.0

There were three roaches found on my belongings . Also sent my girlfriend into get a copy of my access card so she could get in and some employee made a comment on how she had attractive feet. He had long hair and wore a silver chain. The staff was not knowledgeable of the insurance U-Haul offers and acted as if they wanted to hurry up and get me out of the store. Overall this store provides a very unprofessional and unfriendly experience.

AUSTYN T.  |  Overall Experience 
Clasificación:
1.0

General manager Kelly is extremely rude and unfriendly. Most of the female employees are unfriendly. They were unwilling to let us use the current free month promotion, I had to go all the way to the president of marketing before they would work with me. We are in a bind and have no where to put our belongings after a move or I would take everything out.

Jessica K.  |  First Impressions 
Clasificación:
1.0

Your employees at the destination places were very helpful but we were not told at the pick up places that we had to have the trucks back by 11a.m. also when given the link to check into self storage it was not made very clear that you had to look for the one month free spot your self. I talked with a human first so I wasn't expecting to have to find that button for a month free. I feel we were nickel and dimed to death and I didn't get my month free.

Sherri B.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Nora B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmelo O.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Calin T.  |  Online Move In 
Clasificación:
5.0

Clean, convenient and very polite and helpful staff

LINDA C.  |  Overall Experience 
Clasificación:
5.0

Julie was very compassionate and helpful to my needs during this stressful period in life.

BRANDY V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sham B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Bethany S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie N.  |  First Impressions 
Clasificación:
5.0

Best place ever! Customer service exceeded all expectations. Friendly and willingness to go above and beyond to help us out on a regular basis!!! You will be missed!

Ryan W.  |  Overall Experience 
Clasificación:
5.0

Overall a great system. The staff is friendly and helpful. The place is clean and nice. The loading area is small and the people block it sometimes. Maybe remove the concrete island in the parking lot in front of the loading area so it's not so tight and easier to back in. Adding the additional doors farther down to load/unload would be helpful. The indoor loading setup is great. Any chance to load/unload on the back of the building?

Michael J.  |  Overall Experience 
Clasificación:
5.0

Kelly was extremely helpful and polite. Really great service.

LISA S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas P.  |  Overall Experience 
Clasificación:
5.0

Very easy place to use.

Mark C. D.  |  Overall Experience 
Clasificación:
5.0

Thankful for this facility in Kingsport! Very happy with our experience!

Beth H.  |  Overall Experience 
Clasificación:
5.0

Gracias

Tim C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles S.  |  Online Move In 
Clasificación:
5.0

Great Staff, well trained, professional, but not stuffy! They have been a pleasure to work with and I highly recommend it over others!

Tony L C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacey J.  |  Overall Experience 
Clasificación:
3.0

I did not the fact that I had so much of my time. I had made a reservation for both storage as well as a truck. Upon checking in was told my unit was not available. This is after I confirmed 2 times over the phone with the local Branch. An hour after I left I was called and was told that amazing they had my storage available.

john t.  |  First Impressions 
Clasificación:
2.0

I had my storage unit stolen from.

Michael D.  |  Overall Experience 
Clasificación:
5.0

Appreciate the tolly and access to unit

TERESA L.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Sherri M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C.  |  Overall Experience 
Clasificación:
4.0

I paid extra for access after hours, but I'm ok with it.

christian g.  |  First Impressions 
Clasificación:
5.0

Convenient, clean and safe

Karen H.  |  Overall Experience 
Clasificación:
5.0

I was greeted with genuine friendliness and helped focusing on My needs. On returning the truck I was treated the same way and helped with an unusual problem without any hesitation. The facility is cleaner than most homes. Should be very proud of the staff.

TAMMIE G.  |  First Impressions 
Clasificación:
1.0

They didn't prorate my last month even though it had only been a few days. I bet they will rent it out right away though. Which means they will be collecting double rent on that unit. I still have another unit there so I plan on keeping an eye on that!

Jennifer B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Melanie B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanine P.  |  Overall Experience 
Clasificación:
5.0

Impressive facility. Great service. Paid $2 more per month for a climate controlled unit than I was paying in NH for an outside unit. U-Haul made my trip south a lot less stressful.

Tom W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa A.  |  First Impressions 
Clasificación:
5.0

Only problem was in building and had to walk a distance to get to storage. Like outside storage better.

DELTA C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Hannah C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian E.  |  First Impressions 
Clasificación:
1.0

One of the employees there is the reason we canceled our unit. She has long blonde hair with tattoos on her arms. She was extremely rude!!

Brandy S.  |  Overall Experience 
Clasificación:
5.0

Manager was super friendly, professional, and informative

Joleada L.  |  First Impressions 
Clasificación:
5.0

Your storage facility was exceptionally well maintained and convenient. The truck rental was disappointing: The truck was dirty in the front and the back. Someone should have checked if the mirrors needed adjustment since they cannot be adjusted without a tool of some sort. My driver didn't realize the large blind spot on the right side requiring constant additional attention from the passenger until entering a highway. Someone should at least inform a driver as how the mirrors can be adjusted. Especially for almost a 2000 mile journey. Thank you for the excellent storage experience.

april l.  |  Overall Experience 
Clasificación:
5.0

Good job.

Hal S.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

FABIO G.  |  Overall Experience 
Clasificación:
5.0

This Uhaul location is the best. The employees were great, helpful and professional.

Joseph C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MIchelle C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jessica s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin G.  |  Overall Experience 
Clasificación:
5.0

Everyone I felt with was super helpful and nice. The prices of renting a truck and storage unit was very easy. ¡Gracias!

Lauren P.  |  First Impressions 
Clasificación:
5.0

This experience with U-Haul was exceptional. Staff, friendly and really helpful. The first lady that helped me explained everything and asked me do you have any questions, this made the process professional and easy to understand. Thank you, U-Haul, East Stone Drive Kingsport TN. Joseph Coates

Joseph C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

orbry s.  |  Overall Experience 
Clasificación:
5.0

great 👍

Carter J.  |  First Impressions 
Clasificación:
5.0

The whole experience was easy! This is a great business!!

Karen H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Danita L.  |  First Impressions 
Clasificación:
5.0

Great staff. Very helpful. Clean facility. Good prices. Only 1 comment Maybe remove the concrete curb/island in front of the loading area by the front doors. It would be helpful to have more space for trucks to back in. People back in with trailors and block the whole parking lot passage.

Michael J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy W.  |  Overall Experience 
Clasificación:
5.0

I would like to thank all the employees that I talked with and helped me.

Tina G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth F.  |  First Impressions 
Clasificación:
4.0

Truck could have started out with more gas

Karen H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin U.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric B.  |  Overall Experience 
Clasificación:
4.0

I moved everything a few days after payment and was not offered a refund. Otherwise my experience was great.

Lyn W.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Linda H.  |  First Impressions 
Clasificación:
5.0

Everything was awesome all the personnel were great. The price points a little high though for a 10 x 10... After this crazy rush is over and all the folks moving to escape Tyrannical governors. Then you might lose some people to lower cost units as they are going up everywhere. And then it's going to get competitive for you. Don't get the jab. You may regret it later or you could regret it sooner if you get a blood clot or die. Also it doesn't protect you against the Delta variant and it gives some people Covid. Covid is almost 100% survivable. So the whole thing is nuts. 7500 people die every day in the United States of all causes and Covid's getting rolled into all of it. Just trying to help you make a good decision. Get the facts. There are medication's that treat viruses and I've worked for years very effectively. By talking about them get you censored. The main stream media has an agenda and my only tell you one part of the story. Also if you had Covid already you definitely don't need the jab. Oh one last thing on this experimental vaccines may affect your ability to reproduce so if you haven't had children you might wanna hold off for that reason. There have been some reported cases of miscarriage after the vaccine. Just sharing my insight to the random person that might read this. Gracias

Kelly L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis P.  |  First Impressions 
Clasificación:
5.0

Best UHaul experience I've ever had. Very professional and every resource you need is available.

Brian R.  |  Overall Experience 
Clasificación:
5.0

I know it's a climate controlled storage unit, but when moving in the hot heat of summer, it would be nice to walk into a cooled building. It was just as hot inside as it was outside which made moving that much more miserable. Other than that, would use Uhaul storage again.

Mikayla R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Wendy S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH M.  |  Overall Experience 
Clasificación:
5.0

I had to ask another person for assistance to enter the building & that person also had tools to open the unit and to open the lock packaging. My unit was one long walk and not easy to find, as was not on the chart provided. I guess with the convenience of getting a unit on a holiday, it made up for the little annoyances.

Eileen P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina F.  |  First Impressions 
Clasificación:
3.0

The building was clean and bright but it is too hot. We were told the air conditioners are not working right. The staff was amazing. The building is just too hot.

Janet L.  |  First Impressions 
Clasificación: